Volvo XC90 Complaints

1,540 consumer complaints on file.

#10435233November 10, 2011
ENGINE AND ENGINE COOLING
SIX OCCURRENCES STARTING WHEN VEHICLE (PURCHASED NEW) WAS APPROX "7 YEARS OLD AT MILEAGE 70K": WHILE DRIVING, ENGINE DIES WITHOUT WARNING. HAS BEEN CHECKED BY DEALER 3 TIMES, HAD IGNITION ASSEMBLY AND COLUMN REPLACED AFTER 2ND OR 3RD EPISODE AND PROBLEM STILL OCCURS. DEALER STATES COMPUTER CHECK DID NOT REVEAL ANY CODE TO DIAGNOSE THE PROBLEM. WHEN THE ENGINE DIES, LOSE POWER STEERING AND BRAKES, HAVE TO GLIDE TO EDGE OF STREET, PUT HAZARD BLINKERS ON, ONCE HAD TO JOLT THE CAR INTO PARK TO STOP IT. CAR RESTARTS VERY SHORTLY AFTER POWER WAS LOST. SO FAR HAPPENS AT "NEIGHBORHOOD" SPEEDS <=35 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434122November 3, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD NOISE EMITTING FROM THE FRONT END OF THE VEHICLE. IMMEDIATELY THERE WAS A SLIGHT LOSS OF ENGINE POWER DURING ACCELERATION. THE MALFUNCTION PROGRESSED AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THE ENGINE WOULD NEED TO BE REPLACED AS A RESULT TO THE ENGINE BALANCE SHAFT FRACTURING. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433965November 2, 2011
POWER TRAIN
IN THE WINTER OF 2011 WHILE DRIVING MY CAR IN HEAVY RUSH HOUR TRAFFIC IN THE CHICAGO AREA THE TRANSMISSION FAILED SUDDENLY AND LOST ALL POWER WHICH WAS VERY DANGEROUS AND CONCERNING. I WAS BARLEY ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT POWER AND WITHOUT ENDANGERING THE OTHER VEHICLES AROUND ME. THE REPAIRS REQUIRED THAT MY TRANSMISSION BE REBUILT, DRIVE TRAIN GEARS REPLACED, AND MY RADIATOR REPLACED WHICH TOOK FOUR WEEKS AND COST $7,000. THE TRANSMISSION FAILED BECAUSE COOLANT FROM THE RADIATOR LEAKED INTO THE TRANSMISSION FLUID. MY VEHICLE WAS MAINTAINED PER THE MANUFACTURES REQUIREMENT INCLUDING A TRANSMISSION FLUID CHANGE LESS THAN A YEAR EARLIER. IT IS OBVIOUS FROM A SIMPLE GOOGLE SEARCH THAT THIS IS A COMMON PROBLEM DUE TO DEFECTIVE PARTS AND MANUFACTURING. EVEN MORE OBVIOUS BECAUSE VOLVO WILL ONLY WARRANTY A REPLACEMENT TRANSMISSION IF THE RADIATOR AND OTHER TRANSMISSION PARTS ARE REPLACED. I ALSO HAD TO REPLACE BOTH REAR WHEEL BEARINGS EARLIER (ABOUT $400 EACH) ONLY TO FIND OUT THAT THIS ALSO IS A COMMON PROBLEM SUSPECTED TO BE DUE TO OVER TIGHTENING OF STRAPS DURING SHIPMENT. CONTACTED VOLVO ON 10/31/11 AND THEY REFUSED ANY RESPONSIBILITY FOR THE REPAIRS EVEN THOUGH IT IS WELL DOCUMENT THAT THERE ARE MANUFACTURING DEFECTS WITH SEVERAL VEHICLES AND THIS IS NOT AN ISOLATED INCIDENT. I WAS TOLD SINCE IT IS NOT A RECALL THEY WILL NOT ADDRESS IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433576October 30, 2011
FUEL SYSTEM, GASOLINE
FUEL LINES FROM THE TANK TO THE ENGINE COMPONENT STARTED TO LEAK AND A FUEL SMELL GOT THE ATTENTION OF A PASSERBY WHICH MADE ME AWARE OF THE PROBLEM AND MADE ME TURN OFF MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433493October 28, 2011
POWER TRAIN
I PURCHASED THIS VEHICLE THINKING IT WOULD BE A LIFE LONG VEHICLE CONSIDERING I HAD ALREADY PURCHASED A RELIABLE VOLVO CAR IN THE PAST, THE URGENT SERVICE TRANSMISSION APPEARED AND I TOOK IT TO A LOCAL TRANSMISSION SHOP (BEING THAT THERE IS NO LOCAL DEALERSHIP) AS SOON AS THE MESSAGE APPEARED THE TRANSMISSION STARTED TO SKIP CONSTANTLY CAUSING A HAZARD, AND THEN CONFIRMED THAT THE TRANSMISSION NEEDS TO BE REPLACED. I HAVE DONE EXTENSIVE RESEARCH ON THE INTERNET AND I CAME TO FIND THAT MANY OF YOUR XC90 TRANSMISSIONS FAIL AND I WOULD LIKE TO KNOW HOW VOLVO NORTH AMERICA STANDS BEHIND THEIR VEHICLES IN THESE SITUATIONS. I WOULD LIKE TO CONTINUE BEING A VOLVO OWNER BUT BEING THAT I WILL BE FORCED TO SPEND THOUSANDS ON A DEFECT FROM VOLVO IT WILL MAKE ME THINK TWICE. I HOPE SOMEBODY CAN HELP ME WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432608October 24, 2011
EXTERIOR LIGHTING
HEADLIGHTS GO ON AND OFF, DON'T WORK CONSISTENTLY. SOMETIMES BOTH WORK, SOMETIMES 1 WORKS, SOMETIMES NEITHER WORK. DEALER WANTED ME TO REPLACE BULBS BUT AT ALMOST 200.00 PER BULB I THINK THE PROBLEM IS SOMEWHERE ELSE SINCE THE BULBS DO WORK SOMETIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430245October 14, 2011
ELECTRICAL SYSTEM
AS I WAS DRIVING DOWN A BUSY ROAD, THE DASHBOARD GAUGES STARTING FLICKERING ON AND OFF, AND THEN THE ENGINE COMPLETELY DIED OUT. AS I WAS TRAVELING AT ABOUT 45 MPH, I ATTEMPTED TO STEER THE CAR TOWARDS THE RIGHT SHOULDER. THE STEERING WAS VERY TIGHT AND DIFFICULT. AS I MOVED RIGHT, THE CAR BEHIND ME CAME AROUND TO PASS BECAUSE MY CAR WAS SLOWING RAPIDLY. AS I STARTED TO MOVE RIGHT, I COULD NOT CORRECT MY STEERING FAST ENOUGH TO AVOID A COLLISION. THIS IS A VERY DANGEROUS SITUATION. WHEN THE DEALER HOOKED THE CAR TO THE COMPUTER, THEY COULD NOT DIAGNOSE A PROBLEM. IT HAS NOW HAPPENED SEVERAL MORE TIMES WITH NO EXPLANATION. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10430154October 13, 2011
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
WHILE DRIVING THE ELECTRONICS SHUT OFF AND THE ENGINE DIES AS IF ITS IN NEUTRAL. TOOK TO VOLVO SERVICE AND THEY SAID A CAN SOFTWARE UPGRADE WOULD SOLVE IT, THIS DID NOT SOLVE IT, IMMEDIATELY AFTER WE LEFT THE SAME THING HAPPENED WITHIN A FEW MILES, ENGINE SHUT DOWN, POWER WENT OUT, WHEN RESTARTED THE SRS AIRBAG ERROR CODE CAME ON AS WELL AS THE ABS BREAK FAILURE MESSAGE. I SEE YOU GUYS HAVE COMPLETED AN INVESTIGATION (PE10025) ON THIS BUT WHAT THE HECK IS BEING DONE ABOUT IT. THIS CAR IS VERY DANGEROUS TO MY WIFE AND NEWBORN!!!! THE CAR GOES FROM 70 TO 10MPH ON THE FREEWAY, HOW IS THIS NOT AS IMPORTANT AS THE ISSUE WITH TOYOTAS EXCESSIVE ACCELERATION PROBLEM, DOES SOMEONE NEED TO DIE BEFORE YOU GUYS TAKE THIS SERIOUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428980October 6, 2011
POWER TRAIN
MY RECENTLY BOUGHT 2004 VOLVO XC90 T6 TRANSMISSION FAILED WHILE I WAS DRIVING ON A MAJOR HIGHWAY DURING RUSH HOUR. IT TOOK THE ENTIRE LENGTH OF THE LIGHT TO CROSS THE INTERSECTION AND SEVERAL NEAR-MISSES BY OTHER CARS. VOLVO REFUSES ANY RESPONSIBILITY FOR THE FAULTY TRANSMISSION AND AFTER FURTHER RESEARCH, I FOUND THAT THE TRANSMISSION WAS REPLACED AT 50,093 MILES IN 2008 WHILE UNDER WARRANTY BY A PREVIOUS OWNER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428725October 4, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN
SHORTLY AFTER WE PURCHASED OUR 2011 VOLVO XC90 BRAND NEW WE HAVE EXPERIENCED A LAGS IN ACCELERATION. WHEN ACCELERATING THE CAR WOULD ROLL VERY SLOWLY UNLESS THE ACCELERATOR PEDAL WAS COMPLETELY FLOORED. WE WAITED UNTIL OUR ROUTINE OIL CHANGE WAS DUE TO HAVE IT CHECKED OUT, AND WE WERE TOLD BY THE DEALER THAT THEY COULD NOT RECREATE THE CIRCUMSTANCE. THEY TOLD US THEY WOULD UPDATE THE CAR'S COMPUTER WHICH SEEMED TO WORK BRIEFLY, BUT SHORTLY AFTER THE LAGGING BEGAN AGAIN. IT EVENTUALLY BECAME MORE AND MORE COMMON AND NOW IT IS HAPPENING MANY TIMES A WEEK. AFTER OBSERVING THESE LAGS IN ACCELERATION WE HAVE COME TO THE CONCLUSION THAT THIS OCCURS WHENEVER YOU STOP TO MAKE A TURN. I HAVE BEEN DOING RESEARCH FOR SOME TIME NOW AND REPORTS ARE JUST NOW STARTING TO APPEAR. IT IS DEFINITELY SOMETHING THAT NEEDS TO BE LOOKED INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428175October 2, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE FREEWAY AND THERE WAS A SLIGHT THUMPING NOISE AND THE ELECTRICAL SYSTEMS FAILED AND SHUTDOWN IN A SECOND. THE POWER WAS LOST AND THE VEHICLE CAME TO A SUDDEN HALT. LUCKILY I WAS ON THE RIGHT SIDE OF THE ROAD AND I HAD PULLED OVER TO THE SIDE OF THE ROAD. IT WAS VERY SCARY, AS I WAS ON THE FREEWAY IN THE NIGHT AND I COULD HAVE VERY WELL BEEN IN AN ACCIDENT CAUSING DAMAGE TO MY LIFE AND OTHERS. THE ELECTRICAL FAILURE CAUSED THE CAR TO LOOSE COMPLETE CONTROL OF THE SPEED AND THE CAR CAME TO AN IMMEDIATE HALT. THERE WAS A MESSAGE OF BREAK FAILURE FOR A SECOND BEFORE THE CAR SHUT DOWN COMPLETELY. REQUEST YOU TO PLEASE LOOK INTO THIS CONCERN AS IT IS A POTENTIAL SAFETY HAZARD. I HAVE RESEARCHED OVER THE INTERNET AND I READ THAT MOST OF THE OWNERS OF 2004/2005 XC90 ARE FACING SIMILAR ISSUES, WHICH IS VERY SCARY. KINDLY HELP US AND HELP SAVE LIVES. THANKING YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427723September 28, 2011
ELECTRICAL SYSTEM
DRIVING DOWN HIGHWAY AND ALL THE GAGES WENT OFF-- HAD SOME MINOR ELECTRICAL ISSUES FOR YEARS, TAIL LIGHTS NOT WORKING ONE TIME AND THEN OKAY. FINALLY DEALERSHIP SAID IT NEEDED A NEW CENTRAL COMPUTER. JUST PICKED UP THE CAR $1,100.00+ *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425724September 16, 2011
ENGINE AND ENGINE COOLING
HEARD LOUD TICKING NOISE COMING FROM ENGINE AT 86330K MILES. VEHICLE RIDE BECAME SOMEWHAT ROUGH. DIAGNOSED AT VOLVO DEALERSHIP AS BALANCE SHAFT BEARING "PART FAILURE". EST. TO FIX: ~$3800. VOLVO AGREED TO COMPENSATE FOR THE PARTS, APPROX $1500. BALANCE OF $2325.50 PAID BY VEHICLE OWNER. TOOK 1 WEEK FOR VOLVO TO OBTAIN PARTS AS THEY ARE NOT COMMONLY STOCKED OR WERE BACK ORDERED. ON LINE RESEARCH REVEALED THIS TO HAVE BEEN A PROBLEM WITH EARLY 2005 XC90 V8'S. WATER/CONDENSATION/VAPOR IS ABLE TO GET IN AND RUST THE BEARING LEADING TO ENGINE FAILURE. A TSB WAS ISSUED (? WHEN) FOR A FIX TO DRILL A "WEEPING HOLE" IN ENGINE BLOCK TO DRAIN WATER FROM THE BEARING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425693September 15, 2011
SEATS, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SEAT HEATER MALFUNCTION CAUSING SEAT TO MELT AND BURN UPPER LEG BUTTOCKS AREA. *KB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10425590September 15, 2011
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
I FIRST EXPERIENCED THE DELAY IN RE-ACCELERATION ONE MORNING ON MY WAY TO WORK. AFTER COMING TO A COMPLETE STOP @ A STOP SIGN, I STEPPED ON THE GAS TO TAKE A TURN AND THE CAR HESITATED AT A VERY SLOW PACE TO TAKE OFF. I CHALKED IT UP AS THE CAR BEING COLD EARLY IN THE MORNING. IT CONTINUED TO HAPPEN PERIODICALLY UNTIL ONE DAY IT HAPPENED AS I WAS STOPPED AT A BUSY INTERSECTION WAITING TO TURN LEFT. WHEN THE INTERSECTION WAS CLEARED OF ONCOMING TRAFFIC FROM A REASONABLE DISTANCE I PRESSED THE GAS TO GO AND THE CAR LITERALLY DRAGGED IN SLOW MOTION INTO THE INTERSECTION. THE ACCELERATION WAS SO SLOW THAT IT ALLOWED TIME FOR THE ONCOMING TRAFFIC TO REACH ME. WITH THE FRONT OF MY CAR IN THE INTERSECTION AND THE ONCOMING TRAFFIC COMING DIRECTLY AT ME AT FULL SPEED I HAD TO FLOOR THE GAS PEDAL TO JUMP KICK THE CAR INTO SPEED TO GET ACROSS THE INTERSECTION SAFELY. AFTER THAT NEAR DEATH EXPERIENCE I CALLED MY DEALER IMMEDIATELY. THEY WERE ABLE TO GET ME IN THE NEXT DAY, GAVE ME A LOANER VEHICLE AND KEPT MY CAR OVERNIGHT. I GOT A CALL FROM MY SERVICE ADVISOR THE NEXT AFTERNOON STATING THAT THEY COULD NOT DUPLICATE THE PROBLEM, HOWEVER THEY WILL RESET THE CARS COMPUTER TO SEE IF THAT HELPS. WELL IT DIDN'T. I NOW DON'T DRIVE THE CAR UNLESS I ABSOLUTELY HAVE TO. IT'S STILL HAPPENING AND I DON'T FEEL COMPLETELY SAFE WHEN DRIVING MY CAR. OUR DAUGHTER WILL BE GETTING HER LICENSE SOON AND WE THOUGHT OUT OF OUR TWO CARS THAT THE VOLVO XC90 WILL BE THE SAFEST FOR HER TO DRIVE. NOW I DON'T SEE IT AS EVEN BEING AN OPTION FOR HER. I'VE BEEN ONLINE RESEARCHING SIMILAR COMPLAINTS BY OTHER 2011 VOLVO XC90 OWNERS AND DIDN'T FIND MUCH OF ANYTHING. PERHAPS THERE WERE JUST A FEW BAD APPLES OUT OF THE BUNCH AND I JUST HAPPENED TO GET ONE OF THEM. MY 2011 WAS PURCHASED NEW OFF THE SHOWROOM'S FLOOR JUNE 2011 WITH 550 MILES AT DELIVERY. I NOW HAVE A LITTLE OVER 4000 MILES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423181September 3, 2011
SERVICE BRAKES, HYDRAULIC
BRAKES ON THE VEHICLE FAIL INTERMITTENTLY, ESPECIALLY AT LOW SPEEDS (LIKE BACKING OUT OF A PARKING SPOT. WHEN THE PEDAL IS PUSHED IT FEELS LIKE A ROCK, WITH LITTLE DEPRESSION, AND VEHICLE DOES NOT SLOW. IF PRESSURE IS RELEASED AND PEDAL IS PUSHED A SECOND TIME, USUALLY THE BRAKING WILL FINALLY WORK. A REPAIR SHOP REPLICATED THIS WHEN PULLING THE VEHICLE OUT OF A BAY TO TEST DRIVE AND THEY LOST BRAKING AND NEARLY HIT A WALL. BREAKING AT HIGH SPEEDS (60MPH+) OFTEN RESULTS IN A STRONG PULL TO THE LEFT, AS IF THE LEFT BRAKE IS BRAKING MORE THAN THE RIGHT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423007September 2, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
A COMPLAINT WAS PREVIOUS FILED REGARDING TO TURN SIGNAL PROBLEM. SITUATION GETTING WORSE. VOLVO XC90 V8 2005; REPLACED CEM UNIT TWO YEARS BACK. RECENTLY FOLLOWING PROBLEMS HAPPENED. 1. TURN SIGNAL STOP WORKING 2. NO HIGH BEAM 3. NO WINDSHIELD WASHING 4. NO CRUISE CONTROL 5. NO VEHICLE INFORMATION FUNCTION PROBLEMS LOOK LIKE ASSOCIATED WITH FAULTY CEM AGAIN. VEHICLE IS VERY RISKY TO DRIVE WITH UNRELIABLE OR NOT-FUNCTIONING TURN SIGNAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422921September 1, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT NOTICED THAT THE HEADLIGHTS BEGAN TO FLASH AND THE INSTRUMENT PANEL GAUGES AND WINDOWS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE CENTRAL CONTROL MODULE AND THE DRIVER INFORMATION MODULE HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422946September 1, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY 2004 VOLVO XC90 WENT OUT WHILE I WAS DRIVING WITH MY CHILDREN IN THE CAR. THIS IS A WELL KNOWN DEFECT IN THIS CAR YET VOLVO HAS REFUSED TO RECALL THESE VEHICLES AND REPAIR THEM. THEY HAVE QUOTED US $7700 TO REPAIR AND REPLACE TRANSMISSION AND OTHER PARTS DAMAGED BY THE FAILED TRANSMISSION. DOES SOMEONE HAVE TO BE KILLED BEFORE SOMETHING IS DONE? THESE CARS NEED TO BE RECALLED AND VOLVO NEEDS TO TAKE RESPONSIBILITY FOR PUTTING IN DEFECTIVE TRANSMISSIONS. A SIMPLE WEB SEARCH WILL REVEAL THOUSANDS OF POSTS FROM OWNERS WITH THE EXACT SAME ISSUE WITH THESE FAULTY TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421666August 26, 2011
EXTERIOR LIGHTING:TURN SIGNAL
VOLVO XC90 2005, TURNING SIGNAL ACTS DANGEROUSLY. SOMETIMES IT WORKS BUT MOST TIME NO ACTION HAPPENS. COMPLETELY DEAD AND RESTARTING CAR SOMETIMES FIX THE PROBLEM. MULTIPLE CASES OF DANGEROUS INCIDENTS DUE TO NO SIGNAL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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