Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11338738July 11, 2020
ENGINE
THE CAR IS BRAND NEW WITH 6317 MILES. DRIVING HOME AND IT PINGS ON THE PANEL WITH THE OIL SENSOR LIGHT OIL IS LOW. WE PULL OVER AND CHECK THERE ARE NO LEAKS. NO REASON FOR THIS IN A BRAND NEW CAR.LIGHT STAYED ON.WE WERE ON A HIGHWAY 60 MILES FROM HOME. CALL DEALER HE SAID BRING IT IN THEY ARE HAVING ISSUES WITH THEM USING OIL. THIS IS AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338771July 11, 2020
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
MY CAR CAN BE TURNED OFF AND DOES NEED TO BE IN PARK. THE ELECTRICAL COMES AND GOES BUT THE MOST ALARMING IS THE JETTA ACCELERATES ON IT'S OWN AND IT TAKES A COUPLE OF MINUTES TO GET IT UNDER CONTROL. AT ONE POINT I HAVE NO WAY OF STOPPING THE ACCELERATION TO STOP. ALSO, I ASKED CRESTMONT VW IF IT WAS NORMAL TO HAVE CAR OFF AND NOT IN PARK. THEY ACTED LIKE IT WAS NORMAL. THE JETTA HAS ROLLED BACK AND ALMOST HIT PEOPLE. I HAVE NOT RECEIVED ANY RECALLS FROM THE COMPANY. IT HAPPENS ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338773July 11, 2020
UNKNOWN OR OTHER
PURCHASED NEW 2017 VW JETTA FROM THE DEALER. ALWAYS KEEP UP WITH THE SERVICE. ALARM HORN HAS BEEN INTERMITTENTLY WORKING AND FINALLY WENT OUT AT 43000 MILES. AFTER READING MANY MESSAGE BOARDS SEEMS LIKE AN ONGOING ISSUE ON MANY NEW MODELS WITH LOW MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338346July 9, 2020
EXTERIOR LIGHTING
HEADLIGHTS NEED TO BE REPLACED ON . DOES NOT MATTER THE QUALITY OF BULBS THAT WE BUY THEY'RE BURNING OUT AT LEAST 3 TIMES A YEAR. SOMETIMES SINGULARLY BUT HAS HAPPENED TO BOTH HEADLIGHTS AT SAME TIME BEFORE. THIS HAS BEEN GOING ON FOR SEVERAL YEARS NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338456July 9, 2020
ENGINE
I DRIVE A 2016 VW JETTA ,MY EPC LIGHT CAME ON.WHEN I MADE AN APPT WITH THE VW DEALER, THEY DID A DIAGNOSTIC ON MY CAR WITH THE CODE P22630,WHICH IS THE TURBOCHARGER /BOOST. THE COST FOR THE PART IS ABOUT $ 2500. FOR A CAR THAT IS ONLY A FEW YEARS OLD AND HAVING A MAJOR REPAIR ISSUE ,IAM SO DISAPPOINTED AND FEEL NOT SAFE AT ALL. HOW CAN A TURBO CHARGER BOOST BREAK ALREADY!!!! THATS MY COMPLAINT. ANYONE ELSE HAS A PROBLEM LIKE THAT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337826July 7, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I PURCHASED THIS VEHICLE RECENTLY AND HAVE NOTICED A DISTINCT DIESEL SMELL WHEN IDLING OR DRIVING AT LOW SPEEDS. SMELLS STRONG LIKE LEAKING DIESEL FUEL. THE CAR IDLES VERY ROUGH AND SOMETIMES STALLS WHEN COMING TO A STOP. THERE IS A VERY BAD ODOR WHENEVER I ENTER THE VEHICLE. I AM CONCERNED THAT THE CAR WILL STALL AND I MIGHT BE IN AN UNSAFE POSITION DURING TRAFFIC. I THINK THE CLUTCH MIGHT BE DEFECTIVE. IT SOUNDS VERY LOUD. THE VEHICLE HAS 260,000 MILES. DIESLS ARE SUPPOSED TO RUN FOREVER BUT I FEEL LIKE I BOUGHT A LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337508July 5, 2020
FUEL/PROPULSION SYSTEM
GAS CAP PROBLEM WARING LIGHT ON DO TO GAS CAP AND GAS LEAKING FEUMS WHEN GAS TANK IS FULL CAN SMELL GAS WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337470July 4, 2020
UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY, THE REAR PASSENGER SIDE DOOR OPENS. LUCKILY NO ONE WAS IN THE BACK SEAT, BUT I NOTICED IT BECAUSE I HEARD THE DOOR AJAR NOTIFICATION ON MY DRIVING PANEL WHILE DRIVING AT 70MPH. THIS IS A MAJOR SAFETY CONCERN BECAUSE IF THE DOOR RANDOMLY OPENS AND SOMEONE IS IN THE BACKSEAT THEY COULD BE IN DANGER. THIS HAS HAPPENED TWICE IN LESS THAN ONE WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337341July 3, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY CAR ROLLED INTO A WALL ON THE OTHER SIDE OF A PARKING LOT WHILE I WAS INSIDE THE OPPOSITE BUILDING. THERE IS NO ALERT/INDICATOR/NOTIFICATION THAT THE E-BRAKE IS ENGAGED. THERE ARE ALERTS FOR THE SEAT BELT, AIR BAG, TRUCK/DOOR OPENED, LOW GAS, LIGHTS, ETC. THERE IS EVEN A NOTIFICATION ON THE SCREEN TO REMIND ME TO GRAB MY PHONE AFTER I TURN OFF THE CAR AND OPEN THE DOOR. BUT FOR THE E-BRAKE, WHICH IS A TWO-STEP PROCESS THAT REQUIRES DISCRETE PAUSES BY THE DRIVER, THERE IS NOTHING.THIS IS A SERIOUS DESIGN FLAW, THAT COULD RESULT IN A CAR ROLLING AND INJURING SOMEONE. I URGE YOU NOT TO WAIT FOR CRITICAL MOMENTS AS IN THE PAST FOR AUTO ALERTS TO BE INSTALLED IN CARS, BUT TO ACT NOW. I REQUEST ALL AUTO MANUFACTURES, VW AND OTHERWISE, THAT HAVE E-BRAKES, CREATE AN ALERT THAT NOTIFIES THE DRIVER THE CAR IS OFF AND THE E-BRAKE IS NOT ENGAGED, RECALL THOSE CARS, AND UPDATE THE COMPUTER. AND IF THERE ISN'T ROOM, I SUGGEST DELETING THE NOTIFICATION TO NOT FORGET ONE'S PHONE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11337199July 2, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED FROM PARK TO DRIVE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE SERVICE VEHICLE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE RESUMED NORMAL OPERATION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE FAILURE RECURRED AND THE PROCESS WAS REPEATED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V866000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS TAKEN TO CLAY COOLEY VOLKSWAGEN PARK CITIES (5555 LEMMON AVE DALLAS, TX 75209) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337261July 2, 2020
ELECTRICAL SYSTEM
IGNITION/KEY WILL NOT TURN BACKWARDS TO TURN THE CAR OFF. IT ACTS AS IF IT IS JAMMED OR STUCK. I'VE HAD TO LEAVE THE VEHICLE RUNNING FOR 15-30 MINS WITH SEVERAL ATTEMPTS TO TURN IT OFF. THIS HAS HAPPENED AT LEAST 5 TIMES IN THE LAST 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337083July 1, 2020
STEERING
THE CAR LOST POWER ON A CITY STREET AT ABOUT 40 MPH THEN MY SON COULDN'T STEER OR BRAKE. ALL DASH LIGHTS WERE FLASHING SO WE HAVE NO IDEA WHAT IS REALLY WRONG. TRYING TO GET OFF OF THE ROAD HE WENT INTO A DITCH. THE RADIATOR WAS BUSTED/LEAKING SO HE HAD TO GET HIS STEP FATHER TO COME GET IT. I CANNOT AFFORD THE RADIATOR TO GET IT FIXED AT THIS TIME DUE TO THE NOTE ON IT. IT HAS DONE THIS TO ME IN THE PAST. I NOTICED THE ODD WHINING SOUND IT MAKES WHEN CRANKED WAS WORSE THE DAY IT HAPPENED TO ME. I WAS ON THE HIGHWAY AT 55MPH SO I STOPPED AND ABOUT 10 MINUTES LATER CRANKED IT AND IT MADE IT HOME. WE HAD IT CHECKED FOR CODES AND IT SHOWED NO PROBLEM CODES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331727June 30, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT'S SON OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT AT START-UP THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ANCIRA VOLKSWAGEN IN SAN ANTONIO LOCATED AT 6125 BANDERA RD, SAN ANTONIO, TX 78238, TO BE DIAGNOSED. THE CONTACT'S SON WAS INFORMED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VEHICLE MODEL YEAR WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331740June 30, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE SAFETY ANTI-LOCK WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO START. THE CONTACT STATED THAT AFTER SEVERAL ATTEMPTS, THE VEHICLE STARTED HOWEVER, THE CONTACT WAS THEN UNABLE TO TURN OFF THE VEHICLE OR REMOVE THE KEY FROM THE IGNITION. THE CONTACT STATED THAT WITH EXTRA EFFORT SHE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. SUNTRUP VOLKSWAGEN LOCATED AT 6000 S LINDBERGH BLVD, ST. LOUIS, MO 63123, (314) 892-8200, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 167,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331547June 29, 2020
UNKNOWN OR OTHER
I HAVE HAD MANY ISSUES WITH THE KEY FOB. IT IS OFTEN VERY DIFFICULT TO LOCK OR UNLOCK THE CAR UNLESS I AM WITHIN 5 FEET OF IT AND THE CAR DOES NOT RESPOND WELL TO THE FOB SIGNAL. ADDITIONALLY, ON NUMEROUS OCCASIONS WHILE THE FOB HAS BEEN IN MY POCKET, DUE TO THE POOR DESIGN OF THE FOB, THE TRUNK HAS INADVERTENTLY OPENED UP. NOT ONLY ARE THESE ISSUES A NUISANCE, BUT THEY CAN BE DANGEROUS IF THEY HAPPEN WHILE DRIVING OR IN ANOTHER SITUATION. THIS HAS HAPPENED WHILE BOTH BEING STATIONARY AND WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331181June 27, 2020
UNKNOWN OR OTHER, POWER TRAIN
I HAVE A 2006 JETTA THAT I JUST GOT FROM A FRIEND, THEY STATED THAT IT NEEDED SOME SENSORS LIKE THE MAF REPLACED. I SPENT THE 39.99 AND BOUGHT THE CARFAX REPORT AS WELL TO ENSURE IT WAS A GOOD CAR. EVERYTHING WAS GREAT UNTIL I DROVE IT FOR THE FIRST TIME LONGER THAN 20 OR 30 MINUTES. I STARTED TO EXPERIENCE THE TRANSMISSION SLIPPING WHEN IT GOT HOT AND THE GEARS NOT SHIFTING. AS I BEGAN TO LOOK UP THESE SYMPTOMS TO VERIFY WHAT THE ISSUE WAS I RAN INTO SOME VERY CONCERNING STATEMENTS. MULTIPLE SOURCES SAY THE CARS ARE KNOWN FOR HAVING BAD TRANSMISSIONS/ VALVE BODY ISSUES. HUNDREDS OF PEOPLE DRIVING 2006 VW JETTA 2.5 LITER AUTOMATIC CARS WERE HAVING THE SAME ISSUE WITH THE HARD SHIFTING AND SLIPPING AND SOME WERE WORSE THAN THAT. MY CAR ONLY HAS 103,000 MILES ON IT AND MANY OF THESE OTHER VEHICLES WERE BETWEEN 75K AND 140K. HAVING TO HAVE ENTIRE TRANSMISSIONS REPLACED. I HAVE NOT HAD ANY ISSUES WHEN I'M ON THE HIGHWAY AND NOT NEEDING TO SWITCH GEARS BUT STOP AND GO TRAFFIC IS IMPOSSIBLE TO DRIVE IN. IT DISCOURAGES ME THAT SO MANY PEOPLE ARE HAVING THIS ISSUE AND A RECALL HAS NEVER BEEN ISSUED FOR IT. THERE IS NO WARRANTY ANYMORE . MULTIPLE MECHANICS HAVE LOOKED AT THE CAR AND IMMEDIATELY STATED THAT THE 09G VALVE COVER THAT VW USED WAS NOTORIOUS FOR THESE ISSUES AND THEY ARE STILL PRETTY COMMON. HTTPS://WWW.TRANSMISSIONREPAIRCOSTGUIDE.COM/VOLKSWAGEN-JETTA-TRANSMISSION-PROBLEMS/ HTTPS://M.CARCOMPLAINTS.COM/VOLKSWAGEN/JETTA/2006/TRANSMISSION/TRANSMISSION_FAILURE.SHTML HTTPS://YOUTU.BE/IMPMDINGZOG HTTPS://YOUTU.BE/GLITVICEKFC HTTPS://YOUTU.BE/QEGQ0D2NMOM HTTPS://YOUTU.BE/5KVGSJAXATO HTTPS://YOUTU.BE/SCJ0FMNCNNM HTTPS://WWW.JETTAFORUMS.COM/FORUM/VOLKSWAGEN-JETTA-GENERAL-DISCUSSION/571-2006-JETTA-AUTOMATIC-TRANSMISSION-PROBLEMS.HTML#/TOPICS/571 HTTPS://WWW.CARPROBLEMZOO.COM/VOLKSWAGEN/JETTA/TRANSMISSION-GEAR-SLIPPING-PROBLEMS.PHP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331236June 27, 2020
ELECTRICAL SYSTEM
THE IGNITION WON'T TURN OFF, CAN'T SHUT IT DOWN. I WAS ABLE TO TURNIT OFF BY APPLYING PRESSURE ON THE KEY AND TAPPING THE END OF THE KEY WITH PLIERS. I FOUND THIS SOLUTION ON THE INTERNET FROM OTHER JETTA OWNERS. VOLKSWAGEN KNOWS ABOUT THIS COMMON ISSUE AND REFUSES TO DO A RECALL ON THE IGNITION SWITCH WHICH COSTS HUNDREDS OF DOLLAR TO OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331254June 27, 2020
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
KEY IGNITION FAILURE. KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE. VEHICLE WONT TURN OFF AND KEY WONT COME OUT OF IGNITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330865June 25, 2020
ENGINE
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE CONTACT STATED THAT THE ALTERNATOR AND TIMING BELT WERE RECENTLY REPLACED BY AN INDEPENDENT MECHANIC. MCKENNA VOLKSWAGEN CERRITOS (18303 STUDEBAKER RD #5328, CERRITOS, CA 90703, 562-741-3035) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THERE WAS A $249 DIAGNOSTIC FEE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,193. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330903June 25, 2020
ELECTRICAL SYSTEM
OFTEN IT IS NEARLY IMPOSSIBLE TO TURN THE KEY BACK TO TURN THE ENGINE OFF; SEEMS TO BE MECHANICAL FAILURE OF THE IGNITION SWITCH. THIS SEEMS TO BE A COMMON AND PERVASIVE PROBLEM WITH PEOPLE REPORTING BEING UNABLE TO TURN THE ENGINE OFF FOR HOURS. WILL HAVE TO HAVE THIS FIXED AT PROBABLY GREAT EXPENSE, AS IT IS OBVIOUSLY NOT SAFE TO HAVE A CAR IDLE UNATTENDED FOR LONG PERIODS OF TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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