Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#727731August 13, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE RED LIGHTING FOR THE CLIMATE CONTROL KNOBS INTERMITTENTLY FAIL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727052August 8, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TWO OF MY WINDOW REGULATORS AND MOTORS BROKE LAST AUGUST. THE OTHER TWO BROKE A COUPLE OF MONTHS AGO. THE CAR HAS NOT BEEN IN AN ACCIDENT AND I RARELY USE THE REAR WINDOWS. VOLKSWAGEN WILL NOT REPLACE. I WAS CHARGED $60 FOR DIAGNOSIS... EACH WINDOW COSTS $600 TO FIX AT THE VW DEALER. I AM NOW DRIVING WITH ONLY ONE BACK WINDOW OPERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727118August 8, 2000
AIR BAGS:FRONTAL
I HAVE EXPERIENCED 4 PART FAILURES, EACH ON MY AIRBAG SYSTEM ON MY VOLKSWAGEN JETTA. THE FIRST PART FAILURE OCCURED ON MAY 28, 1999 AND SUBSEQUENT PART FAILURES OCCURED AS FOLLOWS: 7-30-1999, 2-23-2000 AND 7-11-2000. WITH THE MOST RECENT OCCURANCE, MY CAR WAS DELIVERED TO THE DEALERSHIP ON JULY 11, 2000 AND THE MAINTENANCE WAS NOT COMPLETED UNTIL AUGUST 4, 2000 DUE TO THE UNAVAILIBILITY OF THE PART FROM THE MANUFACTURER. DUE TO THE SEVERITY OF THIS DEFECT, AND GIVEN THE FACT THAT MY DEALERSHIP HAS EXHAUSTED THEIR EFFORTS IN TRYING TO IDENTIFY THE PROBLEM, I NO LONGER FEEL SAFE DRIVING THIS VEHICLE. WITH THE INFORMATION PROVIDED, I FEEL THAT MY VEHICLE MEETS THE QUALIFICATIONS OF THE "LEMON LAW". AT THIS TIME I AM REQUESTING THAT I RECEIVE A REPLACMENT VEHICLE. THANK YOU FOR YOUR CONSIDERATION IN THIS MATTER. PLEASE DO NOT HESITATE TO CONTACT ME IF MORE INFORMATION IS NEEDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726505August 3, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
PERSISTENT PROBLEMS W/AUTO TRANSMISSION. SEVERAL PARTS WERE PREVIOUSLY REPLACED BUT PROBLEMS CONTINUE. SUDDEN DISAPPEARANCE OF 4TH GEAR; STALLING; STRAINING, ETC. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726417August 2, 2000
AIR BAGS:FRONTAL
THE CAR WAS INVOLVED IN A HIGH-SPEED, FRONT END COLLISION AND THE AIRBAGS DID NOT DEPLOY. THE CAR WAS TRAVELING AT 70 MPH WHEN IT WAS CLIPPED FROM THE SIDE AND SPUN OUT OF CONTROL. IT CRASHED HEADLONG INTO A VAN GOING APPROXIMATELY 40-50 MPH. THE IMPACT SENT THE CAR BACKWARD APPROXIMATELY 30 FEET BEFORE IT SPUN 180 DEGREES AND CAME TO A HALT. THE FRONT END OF THE CAR IS SEVERELY DAMAGE--$7,000--AND THE ENGINE MAY HAVE BEEN DISPLACED AS MUCH AS 2 INCHES. I CALLED VOLKSWAGEN CUSTOMER RELATIONS TO REPORT THE PROBLEM AND TO ASK FOR ASSISTANCE TO GUARANTEE THAT THE AIRBAGS WOULD PERFORM PROPERLY ONCE THE CAR WAS REPAIRED AND BACK ON THE ROAD AGAIN ON 7/27/00. ON 8/1/00 I RECEIVED A MESSAGE FROM "DAVID." I PHONE BACK ON 8/2/00. AFTER EXPLAINING THE DETAILS OF THE ACCIDENT TO DAVID, HE TOLD ME IN ADVANCE THAT HIS "PRODUCT LIASON TEAM" WOULD PROBABLY CONCLUDE THAT THE CRASH DID NOT MEET THE CRITERIA REQUIRED TO DEPLOY THE AIRBAGS AND THERE WAS NOTHING THEY COULD DO FOR US. I EXPRESSED MY DISSATISFACTION WITH THIS, ESPECIALLY SINCE NO ONE FROM VOLKSWAGEN HAD EXAMINED OR PLANNED TO EXAMINE THE VEHICLE. HE TOLD ME THAT WE COULD TAKE IT TO THE DEALER OURSELVES (IT IS NOT DRIVEABLE) AND THEY COULD ANALYZE THE COMPUTER DATA ONBOARD RE. THE CRASH CONDITIONS. THIS WAS ALL THEY COULD OFFER US. ALL WE WERE SEEKING WAS AN EXPLANATION AS TO WHY THE AIRBAGS DID NOT DEPLOY UNDER SUCH SEVERE CRASH CONDITIONS, AND A GUARANTEE THAT WHATEVER NEEDED TO BE DONE TO ASSURE THEY WOULD FUNCTION PROPERLY IN THE FUTURE WOULD BE TAKEN CARE OF BY VOLKSWAGEN OR ITS DEALER. BOTTOMLINE, IN A HIGH-SPEED, FRONT END COLLISION, THE AIRBAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#726477August 2, 2000
EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:UNIT
TAIL LIGHT ASS'YS REPLACED UNDER WARRANTY PER SERVICE BULLETIN (APPROX. 1995) BECAUSE TRUNK STOPS WEREN'T HIGH ENOUGH AND TRUNK WOULD CLOSE ON TAILLIGHT, PUNCTURING LENS, THEN FILL UP WITH WATER AND BLOW OUT BULBS. APPROX. 3 YEARS LATER, I REC'D A TICKET FROM CHP BECAUSE OF NO TAIL LIGHTS OR BRAKE LIGHTS. SAME PROBLEM. I COVERED HOLE WITH SILICONE AND REPLACED THE BULBS. LATER, THE BLINKERS/FLASHERS STOPPED WORKING, THEN THE HORN QUIT AND DEALER SAYS IT MAY A CRIMPED WIRE WHICH ALSO KILLED THE A\C. ONE OTHER PERSON I KNOW WITH A SIMILAR JETTA ALSO HAS BLINKERS/FLASHERS THAT STOPPED WORKING, THEN THEIR HORN...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866504August 1, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
AIR CONDITIONER STOPPED WORKING. ENGINE WOULDN'T HOLD FREON. DEALER FOUND A LEAK IN EVAPORATOR, AND ADMITTED THAT IT WAS A DEFECTIVE PART. CONSUMER RESPONSIBLITY FOR COVERAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726310July 31, 2000
SEAT BELTS:FRONT:ANCHORAGE, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
GATES 7280 BELT SPECED FOR APLICATION ALTERNATOR FOR JETTA W/AC BELT TO LONG AND TO LARGE WEARS OUT ALMOST IMEDIATLY AND DERAILES AND HAS DERAILED OTHER BELT WITH IT. IT IS TO LONG AND TO LARGE ITS CORDS ARE VISIBLE ABOVE THE THE DRIVE PULLEY!!!. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#866325July 31, 2000
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VEHICLE WHICH IS A 4 CYLINDER ENGINE BURNED MORE OIL THAN EXPECTED , A QUART EVERY 1000 MILE. *AK THE OIL LEVEL WAS DOWN AT 1000-1500 MILES AFTER OIL CHANGE. ABOUT THIS TIME CHECK THE ENGINE LIGHT CAME ON . THE DEALER STATES THAT THIS PROBLEM IS COMMON WITH 2.0L. 4 CYLINDER ENGINE, WHEN THE CHECK ENGINE CAME ON AGAINE, THE DEALER REPLACED THE OXYEN SENSOR. SINCE THEN NO LIGHT CAME ON. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726168July 28, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:GLASS, SIDE/REAR
THIS IS A BRAND NEW CAR. A PERSON SHOULD NOT BE EXPECTED TO ACCEPT WHATEVER PROBLEMS. DEALER WISHES TO DELIVER. A PERSON PURCHASES A NEW CAR SO THAT THEY WON'T HAVE THESE KIND OF PROBLEMS. I FIND IT UNACCEPTABLE THAT MY NEW CAR HAS ALREADY NEEDED A NEW REAR WINDOW AND NOW A NEW TRANSMISSION. MY FAMILY ARE PAST VOLKSWAGON OWNERS AND I HAD CONVINCED TWO OF MY FRIENDS TO BY NEW JETTAS. I EXPECT A NEW CAR...BECAUSE I AM PAYING FOR ONE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#726120July 27, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
AT 35MPH W/AUTOMATIC TRANSMISSION ON GLX MODEL, MAKE A VIBRATING NOISE THAT DISSAPEARS AT HIGHER SPEED. AUTOMATIC TRANSMISSION REPLACED, BUT NOISE STARTED AGAIN IN A SHORT TIME. FACTORY HAS NOT EMITTED A NOTIFICATION YET.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725937July 24, 2000
AIR BAGS
AIRBAG LIGHT WAS ON 5 TIMES.DEALER ATTEMPTED 4 TIMES TO FIX PROBLEM HAVE FAILED.CONCERN THAT WILL NOT DEPLOY WHEN NEEDED OR DEPLOY WHILE DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865899July 24, 2000
AIR BAGS:FRONTAL, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, VISIBILITY:WINDSHIELD
CONSUMER WAS INVOLVED IN A COLLISION IN WHICH SEAT BELTS DID NOT LOCK UP UPON IMPACT, AND DRIVER'S/PASSENGER'S AIR BAGS DID NOT DEPLOY. CAUSE UNKNOWN, ALSO STEERING RACK AND PINION WAS DAMAGED . *AK PASSENGER WINDOW FELL OFF TWICE. *YH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#725811July 22, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ALL FOUR WINDOWS HAVE FAILED, DID NOT KNOW WARRANTY, WAS EXPIRED AT 24K, TOOK IN AT 26K, UNABLE TO FIX. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#865858July 21, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
VEHICLE WAS LEAKING WATER COOLANT AND VEHICLE WAS AT DEALERSHIP. MECHANIC REPLACED THE ENGINE AND TRANSMISSION TWICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725735July 20, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, TIRES:TREAD/BELT
RIGHT REAR TIRE BLEW OUT AT FREEWAY SPEED. BEFORE COMING TO A STOP THE TIRE RUBBED AGAINST THE FUEL TANK THAT IS MADE OF PLASTIC AND WORE A LARGE HOLE IN THE TANK. THIS COULD HAVE CAUSED A FIRE/EXPLOSION AND LOSS OF LIFE. POOR DESIGN OF THE PUTTING THE PLASTIC FUEL TANK SO CLOSE TO THE TIRE. VOLKSWAGEN CONTACTED AND REFUSED TO ACKNOWLEDGE THE POOR DESIGN. NEW MODEL VW JETTA DOES NOT HAVE SAME DESIGN. *AK( DOT NUMBER: MKHC TIRE SIZE: 195/60HR14 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725754July 20, 2000
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
BLOWER SWITCH, BLOWER MOTOR, RESISTER AND SWITCH FAILED. BLOWER SWITCH GOT SO HOT THAT IT STARTED MELTING. IF I DIDN'T NOTICE IT IN TIME, IT COULD HAVE POSSIBLY CAUSED A FIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553072July 18, 2000
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
VEHICLE EXPERIENCED HOOD LATCH RECALL COMPONEMT FAILURE PRIOR TO RECALL NOTIFICATION, WHICH RESULTED IN DAMAGE TO THE WINDSHIELD AND HOOD WHEN THE LATCH FAILED AND OPENED WHILE DRIVING. (98V-160) *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725628July 18, 2000
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE JACK POPS OFF THE RIDGE UNDER THE CAR WHEN LIFTING THE CAR. THIS CAUSED DAMAGE TO THE CAR AND COULD HAVE CAUSED THE CAR TO DROP ON USE WHILE CHANGING THE TIRE. SECOND PROBLEM: ON INSPECTING THE FRONT BRAKE ROTORS, THEY WERE WORN DOWN MORE THAN WHAT ONE WOULD EXPECT AT 40K. THERE WAS STILL PAD LEFT. THIS WOULD INDICATE POOR MATERIALS IN THE ROTOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#725560July 17, 2000
ENGINE AND ENGINE COOLING:ENGINE
HIT ROCK ON HIGHWAY PUNCTURING OIL PAN. ENGINE LIGHT DID NOT COME ON AND ENGINE SEIZED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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