Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#723740June 8, 2000
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TRUNK DOOR PIERCES TAIL LIGHT LENSE WITH CORNER. TAIL LIGHT ASSEMBLY TAKES ON WATER IN RAIN AND SHORTS OUT LIGHTS AND OTHER ELECTRONICS. DEALERSHIP NOTES THAT THIS PROBLEM OCCURS WITH 1994 JETTA III GL'S. SDO FAR, I HAVE NOT HAD ANY LUCK GETTING WARRANTY SERVICE TO CORRECT THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723483June 2, 2000
AIR BAGS
AIRBAG SYSTEM INDICATOR LIGHT STAYS ON WHICH ACCORDING TO THE VW OWNERS MANUAL, INDICATES A MALFUNCTION IN THE AIRBAG SYSTEM. I TOOK MY JETTA TO A VW SERVICE CENTER ON 5/23/2000. SERVICE CENTER IS TO DATE WAITING FOR VW ENGINEERING IN CHICAGO IL TO PROVIDE REPAIR INSTRUCTIONS AND AUTHORIZATION TO REPAIR VEHICLE. DUE TO AIRBAG SYSTEM MALFUNCTION INDICATOR BEING LIT, INDICATING A SAFETY ISSUE, VW ENGINEERING HAS NOT PROVIDED A DIAGNOSES/SOLUTION TO PROBLEM. MY VEHICLE IS NOT IN MY POSESSION BUT AT MCNEVIN VW IN BERKELEY CA SERVICE DEPARTMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862831May 31, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
COOLING FAN MALFUNCTIONED, CAUSING COOLING SYSTEM TO FAIL AND THE VEHICLE TO OVERHEAT. ALSO, HEATER CORE WILL NEED TO BE REPLACED. *AK VOLKSWAGEN IS ON RECORD AS HAVING RADIATOR FANS MADE OF IMPROPER MATERIAL THAT CAUSE THE FAN MOTOR INOPERATIVE. THE MANUFACTURER HAD A RECALL ON 1995 VOLKSWAGEN JETTAS FOR FAN MOTOR PROBLEM BUT CLAIMS THE HEATER CORE WAS NOT PART OF THE RECALL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723368May 30, 2000
VEHICLE SPEED CONTROL
BEGINNING TO BRAKE AT RED LIGHT, ENGINE ACCELERATED TO REDLINE. BRAKES WOULD NOT HOLD CAR. HAD TO PLACE CAR IN NEUTRAL TO AVOID COLLISION. TURNED OFF IGNITION TO STOP HIGH RPM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862670May 30, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE SWITCHING GEARS FROM REVERSE INTO DRIVE, VEHICLE HESITATES FOR ABOUT 5- 10 SECONDS, WHICH MAY CAUSE A CRASH. DEALER CANNOT DETERMINE THE CAUSE OF THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9001376May 25, 2000
STEERING, ENGINE AND ENGINE COOLING
ENGINE AND STEERING PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862568May 25, 2000
STEERING: STEERING WHEEL/HANDLE BAR, ELECTRICAL SYSTEM:HORN
HORN UNCONTROLLABLY HONKS ON AND OFF. ALSO THE STEERING WHEEL COLUMN HAS A SPARKLING NOISE., AND A BURNING SMELL COMES FROM THE STEERING COLUMN . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#723191May 25, 2000
STEERING:HYDRAULIC POWER ASSIST SYSTEM
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#862219May 19, 2000
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE WOULD STALL WITHOUT ANY WARNING. PROBLEM IS INTERMITTENT. TAKEN VEHICLE TO DEALERSHIP NUMEROUS TIMES FOR PROBLEM WHICH COULD NOT BE RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722861May 18, 2000
STRUCTURE:BODY:DOOR
THE DOOR LOCK PROBLEM IS ESPECIALLY PROBLEMATIC. THERE IS NO OTHER WAY INTO THE CAR AND VW CLAIMS THAT IT IS NOT THEIR RESPONSIBILITY TO FIX IT. A WOMAN, ME, WALKING ALONE IN A DARK PARKING LOT AT NIGHT WHO CAN'T GET INTO HER CAR COULD BE ROBBED OR RAPED. A CHILD, MINE, WHO MIGHT LOCK THE DOORS FROM THE INSIDE AND ACCIDENTLY PUSH THE EMERGENCY BRAKE DOWN COULD SET THE CAR IN MOTION, ROLLING AND I WOULD NOT EASILY BE ABLE TO UNLOCK OR GET INTO THE VEHICLE. THIS IS A SAFETY HAZARD AND VW SHOULD BE FORCED TO TAKE RESPONSIBILITY FOR FIXING THIS. THEY CLAIM THERE IS A 2-YR WARRANTY ON THE DOOR LOCK CYLINDER. TO THIS, I SAY, RIDICULOUS. THAT MEANS THEY DO NOT INTEND FOR THEIR DOOR LOCKS TO LAST THE LIFE OR EVEN HALF THE LIFE OF THE VEHICLE. I HAD A SAAB AS MY LAST CAR AND I PROBABLY HAD TO REPLACE EVERY SQUARE INCH OF THAT CAR DURING IT'S 10 YR LIFETIME, BUT...I NEVER HAD TO REPLACE THE DOOR LOCKS. PLEASE HELP ME GET THIS VENDOR TO TAKE RESPONSIBILITY FOR THEIR PRODUCT. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE IN THIS MATTER. SINCERELY, ANDREA COHEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861811May 12, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DUE TO THE LOCATION OF THE BATTERY AND POWER STEERING FLUID CANISTER, BATTERY SITS TOO CLOSE TO THE CANISTER, AND IS RUBBING AGAINST THE BASE THAT HOLDS THE BATTERY, CAUSING FLUID TO LEAK OUT. CONSUMER HAS CONTACTED THE DEALER. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722530May 11, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
FIRST NOTICED WHEN A/C FAILED TO EMIT COOL AIR. DRIVING IN HOT WEATHER, HEAVY TRAFFIC; THEN TRAFFIC STARTS MOVING, SMELLED PAINFULLY STRONG BURNING SMELL, I STARTED TO COUGH, NOTICED WHITE SMOKE COMING OUT OF CONTROL PANEL ON DASHBOARD; PULLED OVER, TURNED OFF CAR, WHITE SMOKE POURING OUT FROM UNDER HOOD; SHORT IN MAIN WIRE HARNESS AND INSTRUMENT MAIN HARNESS; MAY NEED A/C CONTROL SWITCH OF OTHER PARTS; "OPEN DOOR" BELL RINGING WHEN KEYS NOT IN IGNITION WAS ANOTHER SYMPTOM THAT ELECTRICAL HAD FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722553May 11, 2000
CHILD SEAT:MATERIAL/PADDING
THIS IS TO REPORT A PROBLEM WITH A KOLCRAFT CAR SEAT, HAS NOTHING TO DO WITH THE CAR. THE FABRIC COVER ON THE SHIELD CAN BE REMOVED EASILY BY MY BABY, AND 2 CLIPS COME OFF WHICH ARE A CHOKING HAZARD. THE BABY CAN ALSO TURN THE PART WHICH HOLDS THE SHIELD ON, SO IT IS FREE TO SWING UP OR DOWN, AND COULD SERIOUSLY HURT HIM IN AN ACCIDENT. HE IS 19 MONTHS OLD, BUT HAS BEEN ABLE TO DO THIS FOR A WHILE. HE WEIGHS 24 POUNDS, AND THIS SEAT IS INTENDED TO BE USED FOR A CHILD UP TO 40 POUNDS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861790May 11, 2000
STEERING
CONSUMER STATED THAT HE WOULD WRITE IN FURTHER DETAILS ON HIS VEHICLE. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#722408May 8, 2000
ELECTRICAL SYSTEM:STARTER ASSEMBLY
STARTER FAILED IN OCT, 99. NEW PART REPLACED BY DEALER. STARTER FAILED AGAIN MAY, 2000. NEW PART IS NEEDED AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861401May 4, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT VARIOUS SPEEDS VEHICLE WILL TOTALLY SHUT DOWN, CAUSING LOSS OF CONTROL. DEALER HAS ATTEMPTED TO FIX DEFECT 4 TIMES, BUT DEFECT KEEPS REOCCURRING. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861456May 4, 2000
EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHTS TURN OFF AT WILL. IT SHOWS ON DASHBOARD THAT HEADLIGHTS ARE ON, BUT THERE ARE NO HEADLIGHTS ON AFTER DRIVING A MILE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722235May 3, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, VEHICLE SPEED CONTROL, AIR BAGS, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE BURNS OIL (DOING SO FOR 9 MOS NOW), DEALER HAS BEEN RUNNING "TEST" ON CAR FOR 4 MOS. SAID MAY HAVE TO REPLACE ENGINE. AIR BAG LIGHT ON FIRST DAY OWNING, TOLD TO WAIT 2WKS FOR AN APPT AT WHICH WAS TOLD CAR UNSAFE TO DRIVE. TRANSMISSION DIFFICULT TO SHIFT/ACCELERATION (MAKING TURNS, ENTERING HIGHWAYS, ETC.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#861326May 3, 2000
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
ONE OF THE WIRES IS TOTALLY BROKEN, AND ONE IS TOTALLY FRAYED IN LEFT HAND REAR DOOR, CAUSING SAFETY HAZARD. REPLACMENT OF REAR HARNESS IS NEEDED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#722201May 2, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ITS A BUNCH OF CRAP. NO SAFETY DEFECT LISTED IN THE SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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