Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#735047October 24, 2000
SUSPENSION:FRONT
FRONT BUMPER HAS BEEN PULLED LOOSE TWICE IN LESS THAN TWO YEARS WHILE BACKING FROM DRIVEWAY. THERE IS ALSO TRANSMISSION GUARD SCRATCHES. FIRST INCIDENT 10/29/99, CURRENT INCIDENT 10/09/00.CONTACTED VW U.S. CUSTOMER CARE CENTER (1-800-822-8987) CASE # 732875, WAS TOLD THIS IS NOT A "DEFECT" PROBLEM. I DISAGREE. FRONT SUSPENSION AND BUMPER DESIGN PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#735065October 24, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WITHIN 4 MONTHS BOTH REAR WINDOWS MALFUNCTIONED.THIS APPEARS TO BE A COMMON PROBLEM W/VOLKSWAGEN. THE PART IS NOW MADE OF PLASTIC. IT SEEMS THIS DEFECT SHOULD HAVE BEEN RECALLED OR AT LEAST REPLACED WHEN IT MALFUNCTIONED. THE COST OF THE PART IS $108.00 THROUGH VOLKSWAGON DEALER. THAT IS WITHOUT LABOR CHARGES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784955October 23, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
ELECTRICAL HARNESSES (3) FAILED CAUSING FIRE.*ET
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#873635October 23, 2000
ELECTRICAL SYSTEM:IGNITION
ONGOING / INTERMITTENT STALLING WHILE DECLINING FROM A HILL OR AT A STOP PROSITION. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734523October 17, 2000
EQUIPMENT:ELECTRICAL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
ADD'T DEALER REPAIR INFO: NORTHLAND VW. CIN OH. AIR SYSTEM SMELLS ROTTEN, WATER PUMP WENT OUT DUE TO BELTS GOING BAD, ELECTRICAL MALFUNCTIONS CAUSED CAR TO STALL & NOT OPERATE, CIGARETTE LIGHTER IS STUCK -CAN NOT PULL OUT. THIS CAR HAS BEEN IN THE REPAIR SHOP 9 TIMES IN 3 YRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734561October 17, 2000
TIRES:SIDEWALL
MULTIPLE SIDEWALL CRACKING, ALL TIRES. TREAD: GOOD TO EXCELLENT. SIDEWALL CRACKING NOT NOTED UNTIL "FIX-A-FLAT" WAS NOTED TO SQUIRT OUT OF SIDEWALL. ALL TIRES THEN CHECKED; ALL HAD MULTIPLE CRACKING.*AK (TIRESIZE: P195/60R14)( DOT NUMBER: TIRE SIZE: P195/60R14 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873203October 17, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
A DEFECTIVE COOLING FAN ASSEMBLY MAKING NOISE DEALER NOTIFIED AND REPLACED UNIT AT CONSUMER'S COST. MANUFACTURER NOTIFIED, AND INFORMED CONSUMER THAT PART WAS NOT COVER DUE TO IT BEING OUT OF WARRANTY. *AK ALL PROFESSIONALS WE HAVE SPOKEN WITH SAY THESE PARTS SHOULD NOT HAVE FAILED AT SUCH LOW MILAGE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#873071October 16, 2000
AIR BAGS:FRONTAL
IR BAG LIGHT SENOR REMAINED O.; DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10006988October 14, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 OF 4 WINDOWS DON'T WORK. MOTOR BURNED OUT ON RT FRONT, REGULATOR BURNED ON LFT FRONT, RT REAR DOES NOTHING. DEALERSHIP TOLD ME IT WOULD COST UPWARD OF $800 TO FIX. *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS*734295
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734295October 14, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 OF 4 WINDOWS DON'T WORK. MOTOR BURNED OUT ON RT FRONT, REGULATOR BURNED ON LFT FRONT, RT REAR DOES NOTHING. DEALERSHIP TOLD ME IT WOULD COST UPWARDS OF $800 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734255October 13, 2000
VEHICLE SPEED CONTROL:LINKAGES
I WAS PULLING INTO A PARKING SPOT (GOING APPROXIMATELY 3 MPH) WHEN THE CAR ACCELERATED ON ITS OWN AT APPROXIMATELY 45 MILES AN HOUR. (I DID NOT HAVE MY FOOT ON THE ACCELERATOR. MY FOOT WAS ON THE BRAKE.) THE ENGINE WAS REVVING AND IT JUMPED A CURB, CROSSED OVER AN ISLAND OF GRASS, A PEDESTRIAN SIDEWALK AND LANDED IN THE MIDDLE OF A TWO WAY STREET AND FINALLY STOPPED. LUCKILY, THRE WERE NO PEDESTRIANS OR VECHICLES IN MY WAY; OTHERWISE, A MAJOR ACCIDENT WOULD HAVE OCCURRED. THE DEALER CHECKED THE CAR AND COULD NOT FIND ANY DEFECTS AND BASCIALLY BLAMED IT ON DRIVE ERROR. I ALSO CALLED VOLKSWAGEN. VOLKSWAGEN STATED THAT SINCE THE DEALER COULD NOT FIND ANY DEFECTS, THERE WAS NOTHING THEY COULD DO. NO OTHER INCIDENTS HAVE OCCURRED SINCE THE INITIAL ONE. (I, OF COURSE, WAS CONVINCED THAT SOMEHOW I HAD CAUSED THE CAR TO ACCELERATE UNTIL I READ THE OTHER INCIDENTS IN THIS DATABASE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555983October 12, 2000
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DEFECTIVE RADIO INSTALLED IN THE VEHICLE CAUSES BUZZ SOUND AND ENGINE FEEDBACK THAT WOULD INDICATE GROUNDING PROBLEM. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733971October 11, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
I PURCHASED THE CAR IN 1996. I IMMEDIATELY HAD PROBLEMS WITH THE BRAKES AND HAD TO BRING THE CAR IN MANY TIMES AND WAS TOLD THAT NOTHING WAS WRONG. AFTER THE 24 MONTH WARRANTY WAS UP I WAS TOLD THAT I NEEDED FRONT ROTORS AND PADS AND REAR CALIPERS AND PADS. I ARGUED WITH THEM (VW AMERICA) AND THEY SAID THAT THEY COULDN'T HELP BECAUSE IT WAS OUT OF WARRANTY. I HAVE PROOF OF THEM SAYING NOTHING WAS WRONG FOR 2 YEARS AND THEN OUT OF A SUDDEN I NEEDED OVER $500. WORTH OF WORK.*AK (TIRESIZE: 15 INCH)( DOT NUMBER: TIRE SIZE: 15 INCH )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734033October 11, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE SAFETY FEATURE KEEPS CAR FROM BEING SHIFTED OUT OF PARK. THIRD TIME FOR REPAIR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#734045October 11, 2000
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THIS CAR IS A BIG FAT SOUR LEMON. NO SAFETY DEFECT LISTED IN SUMMARY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#784935October 10, 2000
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
LEFT AND RIGHT FRONT POWER WINDOWS FAILED, POWERED DOWN THE FRONT WINDOWS AND HEARD A LOUD NOISE, WHEN CONSUMER TRIED TO ROLL THEM UP NOTING HAPPENED.*ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#555864October 10, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CEASED WATER PUMP, SHEARED TIMING BELT, AND DAMAGED VALVES CAUSED VEHICLE TO STALL ON INTERSTATE, CONSUMER WANTS REIMBURSEMENT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#736221October 8, 2000
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
SUBJECT VEHICLE WAS STRUCK BY A MINIVAN ON THE PASSENGER SIDE. PASSENGER SIDE, SIDE AIR BAG DID NOT DEPLOY.*AK VEHICLE EXPERIENCED EXTENSIVE DAMAGE TO PASSENGER SIDE OF THE VEHICLE DUE TO SIDE IMPACT. THE VEHICLE ROLLED OVER 1 AND 3/4 TIMES. THE PASSENGER SIDE SIDE IMPACT AIRBAG DID NOT DEPLOY AS A RESULT OF THE ACCIDENT. THE DRIVERS SIDE SIDE IMPACT AIR BAG DID DEPLOY, PASSENGER SUSTAINED PERSONAL INJURY, ATTORNEY FOR CLIENT, UPDATED 1/4/01. NLM
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#784928October 7, 2000
POWER TRAIN:MANUAL TRANSMISSION, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
ENGINE WILL NOT SHIFT GEARS UP HILL, ON FLAT ROAD OR SHIFTS THREE TIMES JUST TO GET TO 30 MPH, VEHICLE HAD A FULL TUNE UP, NEW OXYGEN SENSOR AND NEW TRANSMISSION STILL WILL NOT DRIVE SMOOTHLY.*ET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#733430October 4, 2000
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, ELECTRICAL SYSTEM:IGNITION
I HAVE SPOKEN WITH VW AND THE DEALERSHIP A NUMBER OF TIMES.. NO ONE WILL HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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