Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#739407January 15, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DRIVER'S SIDE CYLINDER LOCK HAS COME COMPLETELY OUT OF TH DOOR. THE TRUNK LOCK IS UNWORKABLE AND JUST FLOATS AROUND WHEN TRYING TO UTILIZE IT. DEALER HAS STATED THERE HAVE BEEN NO OTHER PROBLEMS REPORTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878084January 12, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
MIDDLE REAR LAP BELT BUCKLE BROKE OFF AFTER CHILD SAFETY SEAT WAS INSTALLED IN MIDDLE. IT DID NOT PROPERLY HOLD CSS, AND CSS TIPPED OVER. IF INVOLVED IN A CRASH IT MAY HAVE CAUSE INJURIES TO CHILD. MIDDLE REAR LAP BELT ONLY USED FOR CSS. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#878069January 11, 2001
AIR BAGS:FRONTAL
CONSUMER WAS TRAVELING ON HIGHWAY AND ANOTHER VEHICLE MADE AN ILLEGAL U TURN IN MIDDLE OF HIGHWAY. CONSUMER WAS TRYING TO AVOID HITTING OTHER VEHICLE BY SWERVING. INSTEAD, SHE HIT CENTER OF VEHICLE. UPON IMPACT, DUAL AIRSBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#877972January 10, 2001
ELECTRICAL SYSTEM:IGNITION
INTERMITTENTLY VEHICLE BEEN EXPERIENCING ONGOING PROBLEM WITH ENGINE STALLING AT HIGHWAY SPEED. VEHICLE BEEN IN DEALER SHOP ON SIX OCCASIONS, AND THEY WERE UNABLE TO DUPLICATE PROBLEM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739059January 9, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM, UNKNOWN OR OTHER
ENGINE CHECK LIGHT CAME ON. CAR WAS 14 MONTHS OLD, BUT OUT OF WARRANTY BY MILEAGE. THE DEALER REPLACED THE COOLANT SENSOR FOR $175.00!! NOW TWO MONTHS LATER THE "CHECK ENGINE" LIGHT IS ON AGAIN. THERE APPEARS TO BE WATER/COOLANT IN THE OIL! NOW THE CAR IS ABOUT 16 MONTHS OLD. VOLKSWAGEN OF AMERICA REFUSED TO PAY FOR THE PRIOR REPAIR, AND DID NOT PAY FOR THE FAILED INTERIOR LIGHTS, EITHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877707January 9, 2001
ENGINE AND ENGINE COOLING:ENGINE
TIMING BELT DETERIORATED, CAUSING DAMAGE TO ENGINE. MANUFACTURER HAS BEEN NOTIFIED.*AK THE TIMING BELT FAILURE DAMAGED THE ENGINE BECAUSE OF FAULTY ENGINE DESIGN. THE CONSUMER ALSO STATES THAT INNER TUBE WAS FOUND IN SUPPOSEDLY TUBELESS TIRE WHEN THE TIRE BECAME FLAT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#563918January 8, 2001
SEATS
CONSUMER CONCERNED WITH QUALITY OF FABRIC MATERIAL ON SEATS, CONSUMER STATES THAT GARMENTS AND OTHER PARTICLES STICK TO THE SEAT FABRIC LIKE A MAGNET, SEAT CLOTH IS BEIGE IN COLOR AND LOOKS DIRTY. CONSUMER STATES A YELLOW SPOT NEAR THE REAR WINDOW CAME THROUGH THE INTERIOR OF THE VEHICLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#739009January 8, 2001
POWER TRAIN:MANUAL TRANSMISSION, UNKNOWN OR OTHER
WHEN SHIFTING FROM 1ST INTO 2ND GEAR, TRANSMISSION GRINDS, 1ST,2ND,& 3RD GEAR SINCRO'S HAVE BEEN REPLACED W/ ONLY 5000 MILES ON NEW CAR. STILL SHIFTS HARD INTO 2ND GEAR & SOMETIMES WILL NOT SHIFT AT ALL INTO 2ND GEAR. APPERANTLY VOLKSWAGEN IS NOW SAYING THAT SYNTHETIC TRANSMITION FLUID IS GOING TO FIX THE PROBLEM. DASH INDICATOR LIGHTS WILL SOMETIMES GO BRIGHT AND THEN DIM, MAKES IT HARD TO SEE INSTURMENT PANEL AT NIGHT*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877632January 8, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES
WHILE DRIVING ABOUT 45 MPH, LOWER BALL JOINT BROKE, WHEEL CAME OFF, TIE ROD SNAPPED IN HALF, VEHICLE ROLLED 3 OR 4 TIMES. VEHICLE WAS TOTALLED. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#785224January 3, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
DURING COLD WEATHER BOTH FRONT DOOR AND TRUNK LOCKS FREEZE UP AND CONSUMER IS UNABLE TO ENTER THE CAR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738685January 3, 2001
EXTERIOR LIGHTING:HEADLIGHTS, UNKNOWN OR OTHER, EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
EACH ELECTRICAL PROBLEM WAS ANNOYING FOR A BRAND NEW CAR BUT THEY WERE FIXED. MY CONCERN IS THE OIL BURNING FOR NO APPARENT REASON. NO ONE AT THE DEALERSHIP TOOK ME SERIOUSLY UNTIL I THREATENED THEM WITH LEGAL ACTION BUT MY CAR IS STILL BURNING OIL. I CAN'T SEEM TO MAKE ANYONE UNDERSTAND THAT A CAR ONLY ONE YEAR OLD SHOULD NOT CONSUME OIL LIKE THIS CAR IS DOING NOW. TWICE I HAVE BEEN STRANDED WITH MY 9 MONTH OLD SON IN THE COLD WEATHER BECAUSE THE RED WARNING LIGHT FOR LOW OIL HAS COME ON AND BOTH TIMES I HAD NO OIL IN THE ENGINE. THERE IS OBVIUOSLY SOMETHING WRONG WITH THIS CAR BUT THE DEALER KEEPS TELLING ME THAT THEIR MECHANICS SAY THERE IS NOTHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738717January 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
SINCE I BOUGHT MY CAR, I HAVE HAD A PROBLEM WITH THE AUTOMATIC TRANSMISSION WHERE THE CAR WILL SHIFT HARD WHEN CHANGING GEARS(2ND-3RD, 3RD-4TH ECT.). I HAVE HAD THE CAR GO THROUGH DIAGNOSTIC TESTING SEVERAL TIMES WHICH REVEALED THAT AN ADJUSTMENT HAD TO BE MADE TO THE TRANSMISSION. THESE ADJUSTMENTS SEEM TO CORRECT THE PROBLEM TEMPORARILY FOR A COUPLE OF MONTHS AND THEN THE CAR WILL SLIP BACK INTO POOR SHIFTING MODE. IT SEEMS TO ME THAT THE TRANSMISSION IS DEFECTIVE BUT THE DEALERSHIP AND VW OF AMERICA CLAIM THAT THESE DIAGNOSIS' ARE NOT CONSIDERED FAILURES BY THE MANUFACTURER AND THEREFORE REPLACEMENT IS NOT WARRANTED. IT IS EXTREMELY INCONVENIENT FOR ME TO HAVE THESE ADJUSTMENTS MADE PERIODICALLY. OBVIOUSLY THERE IS A PROBLEM THAT IS NOT BEING PERMENANTLY CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877339January 3, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ABOUT 70 MPH TRANSMISSION SHIFTED DOWN TO 20 MPH. THEN, CONSUMER HAD TO PULL TO THE SIDE OF ROAD, AND TURN OFF ENGINE. THEN, IT RESTARTED AND WORKED AGAIN . THIS CAUSED ROAD RAGE DUE TO DECELERATION OF TRANSMISSION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877227January 2, 2001
POWER TRAIN:AXLE ASSEMBLY
BOLTS THAT HOLD AXLE IN PLACE ON DRIVER'S SIDE TO WHEEL HAVE FALLEN OFF. DEALR HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#877256January 2, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, SUSPENSION:REAR
WHILE DRIVING, ENTIRE WHEEL FELL OFF AND VEHICLE ROLLED OVER, CONSUMER HIRED AN INVESTIGATOR TO STUDY THE ACCIDENT, HIS PHONE NUMBER IS 303-661-0638, HE BELIEVES THAT THE BRAKE ROTOR DISC FROZE, HE NOTED EVEIDENCE OF BURN WITH THE AXLE BENT AND SNAPPED RESULTING IN THE ACCIDENT. *SLC
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#738331December 27, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY EXPLODED WHEN IGNITION TURNED WITH KEY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738245December 26, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CAR CONSUMES AN OUTRAGEOUS 700-800 MILES PER QUART OF OIL, WHICH THE MANUFACTURER CLAIMS IS NORMAL DUE TO ENGINE DESIGN. MY COMPLAINT IS THE FACT THAT THIS WAS NOT EVEN HINTED TO THE USER OR IS WRITTEN IN THE USER'S MANUAL AT THE TIME OF THE SALES. THIS COULD CAUSE ENGINE DAMAGE FOR CUSTOMER, OR ON LONG DISTANCE TRIP, BE A SAFETY HAZARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738270December 26, 2000
POWER TRAIN:MANUAL TRANSMISSION
I HAVE HAD THIS SERVICED BEFORE, AND STILL HAVING PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738034December 20, 2000
AIR BAGS:FRONTAL
MY AUTOMOBILE WAS INVOLVED IN A DRIVER SIDE IMPACT FROM ANOTHER VEHICLE DRIVING AT 30 MPH, MY AUTO WAS THROWEN APROXIMATELY 50 FEET INTO A WALL HITTING THE FRONT OF THE CAR AND THE RIGHT REAR QUARTER. MY FORWARD SPEED WAS APROXIMATELY 30 MPH AT TIME OF IMPACT. ZERO AIRBAGS DEPLOYED. CAUSED INJURIES TO MYSELF FROM NON-DEPLOYMENT OF AIRBAGS. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#738053December 20, 2000
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY EXPLODED WHILE TURNING THE IGNITION, DEALER SERVICE REP MENTIONED THAT HE HAD SEEN SEVERAL CASES OF THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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