Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#9002207April 6, 2001
ELECTRICAL SYSTEM:IGNITION
TOTAL FAILURE OF LIGHTS AND DOOR BUZER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885056April 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
VEHICLE HESITATES WHEN TAKING OFF FROM STOP AND GO. IT LAUNCHES FORWARD LIKE A DELAY WITH MASS AIR FLOW SENSOR, BUT VEHICLE IT STILL HESITATES. DEALER SAYS THEY CAN'T REPLICATE PROBLEM.*AK THE VEHICLE'S HESITATION BECAME MORE FREQUENT AFTER EACH SEVICE AND FINALLY THE ENGINE SHUT OFF AFTER THE 34,000 MILES SERVICE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#885076April 4, 2001
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
OIL LIGHT CAME ON APPROXIMATELY 3000 MILES AFTER CONSUMER HAD OIL CHANGED IN VEHICLE. PRIVATE MECHANIC INFORMED CONSUMER THAT ENGINE WAS BURNING OIL, AND WAS ABOUT READY TO BLOW UP. THERE WAS A GAP IN BETWEEN PISTONS THAT WERE CAUSING THIS DEFECT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743416April 2, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT ESCAPED INTO PASSENGER COMPARTMENT WITHOUT WARNING AND BURNED DRIVER'S FOOT AND LEG. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#743422April 2, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:IGNITION:SWITCH
IN ADDITION TO ABOVE-KEY ENTRY SPORADICALLY WORKS, CAR UNDER COVER TORN OFF TWO TIMES PARKING IN REGULAR PARKING LOT, CHAIR WILL NOT STAY IN ADJUSTED POSITION AND DEALERSHIP REPRESENTED THAT EXTENDED WARRANTY COVERED SAME AS FACTORY WARRANTY, WHICH IT DOES NOT. VERY DISSATISFIED WITH PURCHASE. BELIEVE CAR IS UNSAFE AND LOOKING TO REPLACE. BELIEVE CAR HAS SERIOUS ELECTRICAL PROBLEMS. DEALERSHIP REFUSED TO GIVE EXPLANATION FOR UNUSUAL BURNING OF OIL ETC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743295March 30, 2001
EXTERIOR LIGHTING:TAIL LIGHTS
BACK LIGHT IN DISPLAY OF INSTRUMENT PANEL HAS GONE OUT. WHEN DEALER CONTACTED, EVEN THOUGH THE CAR IS UNDER WARRANTY, THEY WILL NOT REPLACE THAT PART. AFTER SPEAKING AND RESEARCHING MANY VW OWNERS, I HAVE FOUND OUT THAT THIS HAS HAPPENED TO NUMEROUS OTHER PEOPLE WHO OWN THE SAME YEAR CAR. IT IS A COSTLY REPAIR (QUOTED $110), EVEN THOUGH MOST LIGHTS IN OTHER CARS NEVER GO OUT. THIS CAR IS NOT THAT OLD THAT IT SHOULD GO OUT. ALSO, IT CREATES A SAFETY RISK BECAUSE OF THE OBVIOUS, NOT BEING ABLE TO SEE ANYTHING CRUCIAL IN DISPLAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743284March 29, 2001
ENGINE AND ENGINE COOLING:ENGINE
I UNDERSTAND THERE HAS BEEN NUMBEROUS REPORT OIL PAN PUNCTURES WITH THE VW JETTA. THE COMBINATION OF THIN GAUGE STEEL AND THE LOW POSITON OF THE PAN LEAD TO HIGH POTENTIAL FROM ROAD DAMAGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884138March 26, 2001
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
SYSTEM THAT WARNS CONSUMER WHEN THERE IS SOMETHING WRONG WITH VEHICLE IS NOT WORKING PROPERLY, IT STAYS ON SHUT OFF. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#884022March 23, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, STEERING:HYDRAULIC POWER ASSIST:PUMP
BATTERY FAILED TO HAVE AN ACID RELEASE HOSE. ACID HAD DRIPPED ONTO POWER STEERING RESERVOIR & ATE THROUGH IT. THIS CAUSED A LOSS OF STEERING FLUID, POWER STEERING, AND CONTROL OF VEHICLE.*AK *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#883818March 22, 2001
STRUCTURE:BODY:DOOR
VEHICLE WAS IN HOUSE GARAGE AND DID NOT START. CONSUMER CONTACTED AAA PERSON WHO TRIED TO JUMP WITH BATTERY. THEN, SMOKE WAS COMING FROM SEAT BELT HOLE WHERE DISCONNECTED BATTERY CABLE WAS LOCATED. INSURANCE STATED THAT FIRE WAS DUE TO A BROKEN WIRE FROM POST INTO DOOR WHERE HOT WIRE GROUNDED AND STARTED FIRE.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#742843March 21, 2001
AIR BAGS:FRONTAL
I LOST CONTROL OF MY VEHICLE AND STRUCK A TREE ON THE DRIVERS SIDE DOOR. DOOR DEFORMATION WAS SEVERE AND NONE OF THE FOUR AIRBAGS WENT OFF. BECAUSE OF THE BLUNT TRAUMA TO MY CHEST AND LOWER BODY, I SUFFERED A COLLAPSED LEFT LUNG, A RUPTURED SPLEEN, A BROKEN SCAPULA, FOUR FRACTURED RIBS AND A SHATTERED PELVIS. MY WIFE WHO WAS IN THE PASSENGER RECIEVED A FRACTURED COLLARBONE BECAUSE OF THE FORCE OF ME COLLIDING INTO HER. I WAS IN INTENSIVE CARE FOR A WEEK AND IN CRITICAL CONDITON FOR FOUR DAYS, MY LEFT LUNG WAS 70% FILLED WITH BLOOD AND I RECIEVED TWO CHEST TUBES AS WELL AS MY RUPTURED SPLEEN WAS REMOVED. I HAVE NOT RECIEVED ALL OF MY BILLS YET AND ALLREADY ALL OF THESE PROCEDURES ARE GOING TO COST OVER $100K.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#883319March 19, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WAS USING AN EXCESSIVE AMOUNT OF OIL. DEALER REPLACED ENGINE. CURRENTLY, SAME PROBLEM AGAIN OCCURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742524March 16, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WOULD GO FORWARD WHEN PLACED IN REVERSE. MUCH NOISE WAS PRESENT. AT 100017 MILES DEALER CLAIMED TRANSMISSION WAS OK SO I SHOULD JUST DRIVE THE CAR. DEALER / VOLKS N.A. CLAIM MILEAGE EXCEEDED WARRANTY THEREFORE THEY WERE NOT RESPONSIBLE FOR ANY PORTION OF THE COST OF REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742531March 16, 2001
POWER TRAIN:MANUAL TRANSMISSION, POWER TRAIN, UNKNOWN OR OTHER
CHECK ENGINE LIGHT REPEATEDLY LIGHTS UP ON DASH. THE CAR DOES NOT SHIFT PROPERLY AND THE TACHOMETER EXHIBITS VERY HIGH RPMS. THE ORIGINAL TRANSMISSION WAS FINALLY REPLACED LATE FALL OF 2000 (REPLACED WITH A BRAND NEW ONE). THIS TRANSMISSION COMPLETELY FAILED IN JAN. 2001 AND WAS AGAIN REPLACED WITH A COMPLETELY NEW TRANSMISSION. NOW IN MARCH OF 2001 ENGINE CHECK LIGHT IS AGAIN LIGHTING UP AND THE CAR DOES NOT SHIFT RIGHT. VW WAS NOTIFIED, BUT DOES NOT WANT TO DO ANYTHING ABOUT IT WHILE IT IS UNDER WARRANTY. WE OFFERED TO TAKE BLUE BOOK VALUE AS TRADE IN ON A NEW JETTA. MY CONCERN IS WHAT HAPPENS IF THE TRANSMISSION FAILS AT HIGHWAY SPEEDS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742396March 14, 2001
AIR BAGS:FRONTAL
I HAD A CAR ACCIDENT. A CAR HIT ME ON MY LEFT SIDE AND THE AIRBAG DIDNT POP OUT THEN I HIT TO OTHER CARS BECAUSE I LOST CONTROL OF THE VEHICLE AND IN NON OF THE HITS ANY AIR BAGS IN THE FRONT POP OUT EITHER.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#742376March 13, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
ERRATIC, DELAYED SHIFTING BETWEN ALL GEARS. AFTER 2ND DIAGNOSIS REVEALED PROBLEM, A RESISTOR WIRE($8.50) WAS INSTALLED . PROBLEM FIXED, BUT AT A COST OF $128.00 TO ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742301March 12, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 2000 JETTA HAS BEGAN BURNING OIL AT A RATE OF 3/4 QT TO 1 1/4 QT PER 1000 MILES. THE DEALER AND VOLKSWAGEN STATE THIS IS NORMAL BY THEIR STANDARDS AND THEY JUST CONTINUE TO DO OIL CONSUMPTION TESTS AND TELL US TO COME BACK. WHY HAS THERE NOT BEEN A RECALL. I HAVE FOUND NUMEROUS OTHER SIMILAR COMPLAINTS ON THE INTERNET AND I HAVE NEVER EXPERIENCED THIS WITH ANY OTHER NEW CARE THAT I HAVE OWNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742056March 7, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THEY HAVE SAID THIS PROBLEM DOESN'T OCCUR FREQUENTLY--HA!. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882420March 7, 2001
AIR BAGS:FRONTAL
AIR BAG INADVERTENTLY DEPOYED WHILE DRIVING AT 33-34 MPH. MANUFACTURER WAS NOTIFIED, AND NO RESPONSE WAS RECEIVED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#741972March 5, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
3 OF 4 POWER WINDOWS HAVE STOPPED WORKING COMPLETELY. CA VW DEALERSHIP DIAGNOSED THAT VOLTAGE REGULATOR AND MOTOR NEEDED TO BE REPLACED ON ALL THREE WINDOWS. WE FEEL THAT AT 48,000 MILES THE POWER WINDOWS SHOULD NOT REQUIRE A MAJOR OVERHAUL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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