Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#746226May 31, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS VEHICLE HAS HAS NUMEROUS FAILURES IN DIFFERENT THINGS. RIGHT KNOW IT HAS HAD 3 NEW TRANSMISSION IN 18 MONTHS, THIS LAST ONE IS FAILING AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889340May 29, 2001
AIR BAGS:SIDE/WINDOW
CONSUME RWAS TRAVELING 25MPH ON A SIDE STREETAND HIT A DRAINAGE GATE, AND PASSENGER'S AIRBAG WENT OFF. HE HAS CONTACTED DEALERSHIP. *AK IE04-078*PO
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#745956May 26, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
CHECK OIL LIGHT CAME ON. AFTER CHECKING DIPSTICK FOUND THAT IT WAS COMPLETELY EMPTY. TOOK CAR NEXT DAY DIRECTLY TO DEALER AND FOUND THEY KNOW OF PROBLEM WITH THE CAR BURNING OIL AND IT WAS "NORMAL FOR THE CAR TO DO THAT UNDER 10,000." CAR WAS SERVICED AT MINUTEMAN VW FOR 5K SERVICE. CAR TAKEN TO SAME LOCATION. THEY SUGGESTED WE PUT OIL IN CAR AND COME BACK TUESDAY. WE DROVE AWAY BUT RETUNED AFTER 10 MINUTES TO GET RENTAL CAR. THE VEHICLE GAVE NO SIGNS ABOUT AN OIL LEAK BEFOREHAND NOR HEAVY SMOKE FROM THE EXHUAST. UNFORTUNATELY, I DID NOT GET A CHANCE TO CHECK THE SPARK PLUGS. IS THERE ANY RECOURSE WE CAN HAVE SINCE THIS DEFECT NO MATTER HOW MANY TIMES WE TAKE IT BACK WILL DEVALUE OUR VEHICLE? PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745893May 25, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:DRIVELINE:DRIVESHAFT
CAR WOULD MAKE AWFUL HIGH-PITCHED HOWLING NOISE AT 40MPH. THOUGHT IT WAS ROAD NOISE, DEALER SAID MIGHT BE DRIVESHAFT, CHANGED DRIVE SHAFT, STILL HOWLED, CHANGED TRANSMISSION, NOW IT SEEMS TO BE OK. SEEMS MANY OTHER 2001 VW JETTA'S IN THE S.FLORIDA AREA EXPERIENCED SAME PROBLEMS BECAUSE I SAW MANY MORE JETTAS IN THE REPAIR SHOP, AND MOST OF THE VEHICLE OWNERS I SPOKE TO THERE SAID THEY WERE GETTING NEW TRANSMISSIONS PUT IN. SOME WERE GETTING THEIR 3RD AND 4TH CHANGES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889103May 24, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WAS IN DRIVE THROUGH LINE WHEN SUDDENLY INSIDE OF VEHICLE FILLED WITH STEAM AND HOT WATER ON DRIVER'S SIDE. CONTACTED MANUFACTURER , AND INFORMED CONSUMER NO RECALLS. WILL BE TAKING VEHICLE TO DEALERSHIP'S MECHANIC TO CHECK IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745740May 23, 2001
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
THE TRUNK PROTECTION PLATE (STAINLESS STEEL) AT THE LATCH CUTOUT AREA IS RAZOR SHARP CAUSING ME TO CUT A CHUNK OF MEAT OUT OF MY FINGER TO THE BONE REQUIRING MEDICAL ATTENTION. I CALLED VW AND THEY STATED THAT THE CONSUMERS SAFETY WAS NOT THEIR CONCERN. I FEEL THAT THEY SHOULD HAVE TO RECALL THIS PART AND FIT IT WITH A PROTECTIVE GASKET OF SOME SORT.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#745714May 22, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THIS IS NOT AN ISOLATED PROBLEM. THE RELAY 109 HAS BEEN BROUGHT TO VW'S ATTENTION SEVERAL TIMES. THEY HAVE ISSUED A TECH TIP ON THEIR WEBSITE TO DEALERS. MY DEALER REPLACED THE WRONG PART AND CHARGED ME FOR IT. NOW I HAVE TO WAIT FOR THEM TO TEST IT BEFORE THEY REFUND MY MONEY. THIS HAPPENED TO ME SEVERAL TIMES ON THE HIGHWAY, IN TRAFFIC. WHEN YOU ARE STALLED IN THE MIDDLE LANE ON A ROAD AND YOU SEE CARS COMING YOU HOPE THEY SEE YOU AND DON'T RUN THROUGH THE BACK OF YOU. THIS IS A SERIOUS PROBLEM AND VW IS IGNORING IT. IN REGARDS TO THE FUEL INJECTION, THEY ARE GOING THROUGH THESE TOO. THE TDI ENGINE IS GETTING CLOGGED (THEY DON'T KOW WHY) AND CAUSE THE FUEL INJECTOR TO FAIL. MY DEALERSHIP HAS HAD MINE FOR A WEEK. PART IS ON BACK ORDER. VW IS NOT RESPONSIVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888763May 21, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS:SIDE/WINDOW
CONSUMER WAS TRAVELING ON HIGHWAY AND TRANSMISSION WENT OUT WITHOUT PRIOR NOTICE, VEHICLE WILL NOT GO INTO FORWARD. DRIVER'S SIDE AIRBAG DEPLOYED WITHOUT AN ACCIDENT. DEALERSHIP WAS AWARE OF PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745619May 21, 2001
SUSPENSION:FRONT, STEERING, SUSPENSION:FRONT:MACPHERSON STRUT, UNKNOWN OR OTHER
THIS CAR WAS PURCHASED NEW IN JULY 2000. IT IS THE NEWLY REDESIGNED JETTA. SINCE IT'S PURCHASE THE CAR HAS BEEN IN THE SHOP 9 TIMES FOR WATER/AIR LEAKS, TWICE FOR FAILED DRIVERS SIDE FRONT SUSPENSION STEERING FAILURE, NAMELY THE SHOCK, BEARING, SPACER, RETAINER (STRUTS). IN ADDITION SEVERAL PIECES OF THE INSIDE MOLDING HAVE DETACHED. ONE OF THE LARGEST SAFETY ISSUES FOR ME, OTHER THAN THE STRUT, IS THE POORLY DESIGNED FLOOR MATS WHICH POP LOOSE, SLIP FORWARD , AND CATCH THE GAS PETAL CAUSING ACCERLARATION. THE AIR CONDITIONER HAS MOLDED OVER TWICE. I HAVE INFORMED BOTH THE SELLER AND THE MANUFACTURING OF MY COMPLAINTS AND HAVE DEMANDED A REFUND OR A LEMON LAW TAKE BACK. I AM NOT SURE WHAT TO DO BUT FEEL VW HASN'T BEEN HONEST ABOUT ALL THE PROBLEMS THE "NEW" VW HAS HAD. I JUST WANTED TO FILE THIS COMPLAINT IN CASE OTHER OWNERS OUT THERE ARE EXPERIENCEING THE SAME PROBLEMS I AM AND HAVE NOT RECEIVED ANY HELP FROM VW ALSO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745424May 16, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER'S SIDE WINDOW SUDDENLY 'DROPPED' DOWN INTO THE DOOR, LEAVING THE WINDOW TOTALLY OPEN WITH NO ABILITY TO CLOSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745355May 15, 2001
AIR BAGS:FRONTAL
THIS IS THE FIFTH TIME THE VEHICLE HAS BEEN IN FOR AN AIRBAG FAULT PROBLEM WITH THE TENSION SET TO HIGH IN THE AIRBAG. VWOA HAS NOT BEEN ABLE TO APPROPRIATELY FIX THE PROBLEM AND IS PUTTING ME AT RISK DUE TO AIRBAG NOT WORKING CORRECTLY. THE AIRBAG UNIT NOW NEEDS TO BE REPLACED, BUT VWOA DOES NOT KNOW WHAT IS THE ROOT CAUSE OF THE PROBLEM WHICH IS A MAJOR SAFETY CONCERN FOR THOSE WITH THE PROBLEM. ROYAL MOTORS IS THE DEALER THAT THE VECHICLE IS CURRENTLY BEING WORKED ON. THE VEHICLE HAS ALSO BEEN TO DUBLIN MOTORS IN DUBLIN, CA AND LOEBER MOTORS IN CHICAGO, IL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745390May 15, 2001
ELECTRICAL SYSTEM:IGNITION:MODULE, VEHICLE SPEED CONTROL
MASTER COMPUTER ORIGINALLY BLOWN 4/15/00, MILEAGE 93,000. REPAIRED AND REPLACED 5/00. BLOWN AGAIN 4/01/01. 11 MONTHS AND 17,000 MILES LATER AT 110,000. MASTER COMPUTER TIMING MECHANISM CONTROLLING THROTTLE SECTION ONLY WENT OUT AND CAUSING THE CAR TO REACT TO LATE TO THROTTLE PRESSURE OR OVERTHROTTLE. THE CAR SURGES, HESITATES TO START AND LOSES ALL POWER INCLUDING STEERING IF ANY OTHER HEAVY ELECTRICAL COMPONETS REQUIRING ADDITIONAL AMPS SUCH AS A/C UNIT ARE ENGAGED. APRIL 1ST CAR WOULD REFUSED TO START, FINALLY STARTED AND SMELLED OF FUEL. APRIL 2ND CAR WAS TAKEN TO VW OF CONCORD CA. DIAGNOSIS, SPARK PLUGS AND $80.00. APRIL 3RD CAR DRIVEN AND SAME PROBLEM. APRIL 3RD-7TH CAR PARKED UNABLE TO DRIVE SAFELY. APRIL 7TH OR 8TH DROPPED IN THE NIGHT DROP FOR DIAGNOSIS ON APRIL 9TH. CAR WAS IN SHOP FROM APRIL9-APRIL24TH. APRIL 24TH PICKED UP CAR AND $250.00 BILL. DIAGNOSIS, FUEL INJECTOR CLEANING AND THROTTLE ADJUSTMENT. APRIL 25TH CAR STALLS 2 TIMES IN MOVING TRAFFIC. NO WARNING LIGHTS, NO SOUNDS AND NO WARNING. CAR WENT DEAD AND WAS COMPLETELY SILENT AND NO STEERING AND NO BRAKING. ROLLED TO STOP ON HIGHWAY AND TURNING IN TRAFFIC. NO WARNING EITHER TIME, JUST COMPLETELY DEAD. OWNER CALLED DEALER AND CAR WAS DRIVEN BACK TO SHOP APRIL 25TH. APRIL 22TH-MAY2ND CAR IN SHOP. MAY 3RD, DEALER THOUGHT IT WAS THE FUEL PRESSURE REGULATOR. MAY 4TH, DEALER CALLED WAS NOT THE FUEL PRESSURE REGULATOR. MAY 5TH DEALER PHONED, PERHAPS IT IS THE MASTER COMPUTER, YET AGAIN. MAY 6TH CONFIMED IT IS THE MASTER COMPUTER. MAY 7TH-9TH NO CALL FROM DEALER, CAR STILL IN SHOP. MAY 9TH, OWNER CALLS VW-AMERICA TO FIND OUT ABOUT GETTING A POSSIBLE EXTENTION ON THIS WARRANTY AND WAS GIVEN REFERENCE NUMBER. VW-AMERICA WAS QUITE RUDE AND NON-INFORMATIONAL AND REFUSED TO SPEAK OF ANY POSSIBLE DEFECTS IN REPLACEMENT PARTS. MAY 14TH, CALLED BACK VW-AMERICA, ONCE AGAIN RUDE AND ALL OWNERSHIP INFORMATION WAS STILL INCORRECT THAT WAS TO BE CHANGED ON 5/11/01. 5/15 CAR STILL AT SHOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#888070May 11, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WHILE DRIVING OVER A BUMP AND KEY MOVED ALL HEAD LIGHTS TURNED OFF BECAUSE OF ELECTRICAL WIRES SHORTING OUT THROUGH IGNITION SYSTEM. MANUFACTURER HAD BEEN CONTACTED, AND THEY SAID JUST TO MOVE KEY AND HEAD LIGHTS WILL COME BACK ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887958May 10, 2001
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
REAR MIDDLE SEATBELT IS IN LOCKED POSITION, CONSUMER UNABLE TO USE IT. *AK CONSUMER STATES THE RACKET MECHANISM WHIS IS DESIGNED TO CATCH IN AN ACCIDENT BUT BE FREE TO MOVE UNDER NORMAL CIRCUMSTANCES, HAS LOCKED AND THE BELT IS TIGHT AGAINST THE SEAT BACK, THIS PREVENTS THE MECHANISM FROM RELEASING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745099May 9, 2001
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FAULTY DRIVER'S SIDE POWER WINDOW REGULATOR IS DANGEROUS BECAUSE THE WINDOW FALLS DOWN INTO THE DOOR. THE DRIVER MUST NEGOTIATE CONTINUED DRIVING WITHOUT AN OPERATION WINDOW AND IS SUBJECT TO SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887657May 8, 2001
VEHICLE SPEED CONTROL:LINKAGES
WHILE DRIVING AND ATTEMPTING TO MAKE A LEFT HAND TURN, AND UPON DEPRESSING ACCELERATOR PEDAL ACCELERATOR FAILED TO RESPOND, CAUSING LOSS OF ALL POWER WHICH CAUSED A NEAR ACCIDENT. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887578May 7, 2001
STEERING:GEAR BOX:SHAFT SECTOR
REAR CENTER SEATBELTS JAM, AND WILL NOT COME LOOSE AT ALL. DEALERSHIP IS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#887230May 1, 2001
AIR BAGS:SIDE/WINDOW
VEHICLE WAS INVOLVED IN A SIDE COLLISION. UPON IMPACT, PASSENGER'S SIDE AIRBAG DID NOT DEPLOY. MANUFACTURER HAS BEEN NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#744653April 27, 2001
TIRES:SIDEWALL
OUT OF 3 NEW TIRES, 1 COMPLETE BLOWOUT ON INTERSTATE, 2 REPL. SDWL LEAKS. VALVE STEM REPLACEMENT.*AK (DOT NUMBER: MDULJPHR09 TIRESIZE: 205/50R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#744587April 26, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION IS SLIPPING AND THE CAR HAS ONLY 73000 MILES ON IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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