Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10100645November 28, 2004
ENGINE AND ENGINE COOLING
ENGINE COIL FAILED-LOST EMPOYMENT. ONE DEALER STATED FIXED PROBLEM, MONTHS LATER ANOTHER DEALER STATED NEVER FIXED THEN THEY REPLACED. ALL REAR LIGHTS OFF-NEAR ACCIDENT, DEALER FIXED, ENGINE NOISE -DEALER NOT FIXED YET FEAR FUTURE ENGINE LEAK AS READ IN OTHER CAR OWNER REVIEWS 2002 VW JETTA 1.8T. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100604November 27, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I CURRENTLY OWN A 2003 VOLKWAGEN JETTA AND HAVE BEEN DRIVING IT FOR 2 YEARS. I LIVE IN MICHIGAN AND AS A RESULT USE THE SEAT WARMERS REGULARLY DURING THE COLD WINTER MONTHS. I HAVE NEVER HAD A PROBLEM OR ANY COMPLAINTS UNTIL YESTERDAY. I DROVE ABOUT 1 MILE AND HAD THE SEAT WARMER ON 3, WHICH ISN'T THE HIGHEST SETTING, AND MY SEAT CAUGHT FIRE. I HAD TO PULL OVER TO THE SIDE OF THE ROAD, GET OUT, AND PROCEED TO STOMP OUT THE SMALL EMBER BURNING. I KNOW HAVE A DIME TO NICKEL SIZE HOLE IN MY DRIVER SIDE SEAT.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10100610November 27, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:BACK UP LIGHTS, EXTERIOR LIGHTING:BACK UP LIGHTS:SWITCH, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EXTERIOR LIGHTING:TAIL LIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS:SWITCH
TAILIGHTS BURN OUT FREQUENTLY. COMPONENT CAUGHT FIRE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10100623November 27, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ALL DASHBOARD LIGHTS ILLUMINATED AND THEN THE CAR DIED WITHIN SIXTY SECONDS. WE WERE ABLE TO RE-START THE CAR AFTER SITTING FOR 30 MINUTES, ONLY TO HAVE THE SAME THING RE-OCCUR WITHIN TWO MILES. THERE WERE NO WARNINGS, EXCEPT FOR THE ILLUMINATED LIGHTS, BUT THIS LEFT NO TIME TO SAFELY PULL TO THE SIDE OF THE ROAD. THIS COULD HAVE BEEN A VERY TRAGIC OR FATAL EVENT IF WE WERE NOT ON A LOCAL, NEIGHBORHOOD ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100556November 26, 2004
AIR BAGS:FRONTAL
MY FRIEND HAD AN AUTOMOBLE ACCIDENT LAST WEEK AND HIS CAR'S AIRBAGS DID NOT DEPLOY HE DID HIT THE GUARDRAILS HEAD-ON AND THE AIR BAGS NEVER DEPLOYED HE WANTED ME TO CHECK TO SEE IF THERE HAS BEEN A RECALL ABOUT THIS HIS CAR WAS A VW JETTA '99 I'M SURE THE CAR WAS TOTALED IN THIS WRECK . *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10100576November 26, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
A FEW WEEKS AGO I WAS DRIVING MY 02 JETTA TDI AND WAS SITTING AT A LIGHT WITH THE BRAKES APPLIED. ONCE THE LIGHT TURNED GREEN I RELEASE THE PEDAL AND IT HAD A HYDRAULIC RELEASE SOUND, LIKE A SWISHING NOISE. THE BRAKES WERE STILL ON BUT THE PEDAL HAD RELEASED. I TAPPED THE PEDAL AND THEY RELEASED. OVER THE COURSE OF MY DRIVE HOME EVERY TIME I APPLIED THE BRAKES THE PEDAL WOULD SUCK ALL THE WAY TO THE FLOOR AND MAKE THAT SWISHING SOUND. THE CAR WOULD JOLT AS THE BRAKES APPLIED FULL FORCE. OTHER TIMES THEY WOULD STAY APPLIED AND I WOULD HAVE TO TAP THE PEDAL AND THEN THEY WOULD RELEASE. I GOT HOME AND LATER DECIDED TO TEST THE CAR OUT AGAIN. AND IT DID NOTHING! THE CAR DROVE FINE FOR A COUPLE WEEKS. TODAY THE PROBLEM STARTED AGAIN SUDDENLY. ADVICE. HELP. THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100499November 24, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR TRANSMISSION STALLED ABOUT 4 TIMES. EACH TIME (4 TIME) I TOOK THE CAR TO THE VW DEALERSHIP AND THEY COULD NOT IDENTIFY THE PROBLEM. THEN THE CAR BROKE DOWN. I TOOK IT BACK TO THE VW DEALERSHIP THEN THE DEALERSHIP IDENTIFIED IT AS A TRANSMISSION PROBLEM. THE COST TO REPAIR THE CAR IS $4000. ALSO, NO OTHER DEALERSHIP OR AUTO REPAIR SHOP HAS SERVICED THIS CAR EXCEPT MILLER VW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100383November 23, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, EQUIPMENT:ELECTRICAL
THE AIRBAG LIGHT RANDOMLY CAME ON IN MY CAR. I HAVE ABSOLUTELY NO CLUE WHY IT CAME ON. I HAD IT VAG COM'D. AND A CODE CAME UP AS BEING A BAD CONTROL MODULE FOR THE AIRBAG. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100405November 23, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I HAVE A 2002 JETTA 1.8T. I STARTED DRIVING MY CAR AND TURNED ON MY SEAT WARMER TO 3 AND WITHIN 30 SECONDS SAW A STREAM OF SMOKE COMING FROM MY SEAT. I QUICKLY TURNED OFF THE SEAT WARMER AND STOPPED THE CAR AND GO OUT. A HOLE WAS BURNED THROUGHT MY SEAT AND MY JEANS THAT I WAS WEARING WERE BURNED AS WELL. I TURNED IT BACK ON FOR A SECOND AND SAW A SMALL FLAME IGNITED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10100311November 21, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SUNDAY EVENING I LEFT MY HOUSE TO RUN OUT TO THE LOCAL CONVENIENT STORE WHEN THE DRIVER SEAT OF MY 2003 VW JETTA CAUGHT ON FIRE. THE HEAT SETTINGS RUN AS HIGH AS FIVE, MY SETTING AT THE TIME WAS ON TWO. I FELT HEAT GENERATING BENEATH MY REAR-END AND WHEN I LIFTED MY LEG TO LOOK BELOW ME, I SAW AND FELT THE FLAMES BENEATH ME. TRYING TO PUT THE FIRE OUT, WHICH BY THE TIME I'D GOT PULLED OVER TO THE SIDE OF ROAD HAD BURNED THROUGH MY JACKET AND PANTS, I'D BURNT MY HAND IN AN ATTEMPT TO SQUOOSH THE FIRE BETWEEN THE SEAT AND THE CUSHIONING. NOT A PLEASANT EXPERIENCE. THE SEATS ARE 'VELOUR'. THIS IS MY THIRD AND LAST JETTA. MY PREVIOUS JETTA HAD THE HEATED 'LEATHER' SEATS PACKAGE AND I'D NEVER HAD THIS EXPERIENCE. THE DEALER WAS KIND ENOUGH TO REPLACE THE HEATING COMPONENTS, CUSHIONING AND SEAT COVER. (SARCASTICALLY SPEAKING) HOWEVER, I DO NOT FEEL CONFIDENT IN MY VEHICLE, MUCH LESS VOLKSWAGEN. VERY DISAPPOINTED. *AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10100261November 20, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
APPROXIMATELY 2 MINUTES AFTER TURNING ON DRIVER'S SIDE SEAT HEATER, NOTICED BURNING SMELL, FOLLOWED SHORTLY THEREAFTER BY HEAT SENSATION ON MY LEFT THIGH. IMMEDIATELY TURNED HEATER OFF, PULLED CAR OFF ROAD, AND GOT OUT. FOUND DIME SIZED BURN PATTERN IN LEATHER SEAT. SEARCHED NHTSA WEBSITE THE NEXT DAY AND FOUND THAT THIS IS A COMMON PROBLEM ON 2002 JETTAS. CALLED DEALER TO SCHEDULE A REPAIR APPOINTMENT.*AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10100178November 19, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
I WAS DRIVING ON I-87 NORTH IN THE BRONX IN STOP AND GO ROLLING TRAFFIC AND I SMELLED SOMETHING AFTER A WHILE, ALSO FELT A LITTLE BIT OF DRAGGING. THE SPEED PICKED UP AND WHEN I NEEDED THE BRAKES THE PEDAL WAS MUSHY AND WENT DOWN ALMOST ALL THE WAY BARELY STOPPING ME! I STOPPED AND SAW THAT THE BRAKES WERE SUPER HOT, SO I OPENED THE HOOD TO CHECK OUT THE LINES. A GUY PULLED OVER AND HELPED ME CHECK TO SEE IF I HAD TO BLEED THE LINES AT THE ABS CONTROLLER AND WE SAW NO EXCESS PRESSURE. I HAD THE BRAKE SWITCH REPLACED UNDER RECALL, AND GREASED THE CYLINDER THAT FEEDS THE BRAKE BOOSTER, BUT STILL IT GRABS SOMETIMES AND I HAVE TO PULL THE PEDAL UP. ON HTTP://FORUMS.TDICLUB.COM , THIS IS A KNOWN PROBLEM WITH THE BRAKE BOOSTER ON JET. I WANT A REPLACEMENT, AND CANNOT AFFORD TO PAY 200 + INSTALL FOR SOMETHING THAT IS A KNOWN ISSUE WITH THESE BOOSTERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100191November 19, 2004
EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT
TURN SIGNALS AND FLASHER OPERATION IMPACTED BY COLD WEATHER. WITH THE FIRST COLD WEATHER OF THE SEASON THE TURN SIGNAL/FLASHER UNIT FAILED TO OPERATE UNTIL WARMED BY THE HEATER (30 MINUTES OF HIGH HEATER OPERATION). MY REPORT MATCHES NHTSA ACTION # PE04073. THE VW DEALER REPLACED PART # 1J0-953-235-J-01C AT A COST OF $72. I HAVE THE OLD PART IN MY POSSESSION IF EXAMINATION OF IT IS REQUESTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101371November 19, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DRIVER'S SIDE DOOR LOCK MALFUNCTIONED. IT WILL OPEN FROM THE OUTSIDE ONLY. IF YOU ARE IN SIDE THE PASSENGER CAN NOT EXIT THE VEHICLE WHICH IS STILL UNDER WARRANTY BUT WILL NOT COVER THIS DEFECT, WHICH WAS ELIGIBLE UP TO 24,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100075November 17, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
SEAT HEATER ON 2002 JETTA 1.8T OVERHEATED CREATING HOLE IN DRIVER'S SEAT. HILE DRIVING NORMALLY THE WITHT HE SEAT HEATER IN POSITION 1 ( LOWEST - HIGHEST IS 5) SEAT GOT TOO HOT TO THE POINT FELT AS THOUGH WOULD BURN. THERE WAS NO FIRE OR SMOKE BUT LITTLE BURNING SMELL. CAR WAS SENT TO ARDMORE VW FOR SERVICE AND THEY TESTED SEAT HEATER. GOT CALL FROM SA THAT THE SEAT HEATER WAS GONE AND THAT IT BURNT THROUGH THE SEAT COVER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100083November 17, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
BOUGHT THE USED 2000 JETTA IN MAY 2004. A MONTH LATER IN THE DEALER BECAUSE CHECK ENGINE LIGHT WENT ON. THEY CHANGED OXYGEN SENSOR. CAR STARTED STALLING/HESITATING AGAIN AND SEVERAL WEEKS LATER IN THE DEALER AGAIN. THEY CHANGED THE MASS AIR FLOW SENSOR. CONTINUED TO HESITATE/STALL AND WENT INTO SERVICE AGAIN AND THEY FOUND NOTHING WRONG. NO CODES ARE COMING UP SHOWING THERE IS SOMETHING WRONG. THIS CAR IS GOING AGAIN ON MONDAY NOVEMBER 22, 2004 INTO DEALER FOR THE SAME PROBLEM. THE PROBLEM HAS NEVER BEEN CORRECTED AND I CAN'T BELIEVE I HAVE SUCH PROBLEMS WITH THIS CAR THAT CANNOT BE CORRECTED. IT ONLY HAS 43,000 MILES ON THE CAR AND THIS IS PROBABLY THE REASON IT WAS TRADED IN AND HAS LOW MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099918November 15, 2004
AIR BAGS:FRONTAL
CONSUMER STATED AIR BAG COVER SHOOK WHILE VEHICLE WAS IN MOTION. DEALER INDICATED THAT IT WAS NORMAL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097893November 15, 2004
ENGINE AND ENGINE COOLING:ENGINE, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
WHILE DRIVING ENGINE EXPLODED. CONSUMER HAD THE VEHICLE TOWED TO A DEALERSHIP, AND HAD THE VEHICLE INSPECTED, AND WAS TOLD THAT THE ENGINE HAD A BUILD UP OF SLUDGE. *AK THE CONSUMER TOOK THE VEHICLE IN FOR SERVICE TO GET THE LOCK ON THE TRUCK FIXED BECAUSE YOU COULD NOT OPEN IT FROM THE OUTSIDE. THE ENGINE BEGAN MAKING NOISE AND SMOKING WHILE THE CONSUMER DROVE ON THE HIGHWAY LEAVING THE CONSUMER STRANDED ON THE HIGHWAY. THE CONSUMER DID NOT KEEP RECIEPTS OF WORK DONE TO THE VEHICLE THEREFORE CAN NOT BE REIMBURSED. THE CONSUMER SENT A FORMAL DEMAND FOR SETTLEMENT IN THE AMOOUNT OF REPAIR BILLS AND RENTAL CAR EXPENSES THROUGH HER LEGAL COUNCEL FOR NEGLIGENT INSPECTION OF HER VEHICLE. *TC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10098835November 14, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
2003 VOLKSWAGEN JETTA GLS WITH COLD WEATHER PACKAGE HAD SEAT HEATING ELEMENT BURN HOLE IN SEAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098799November 13, 2004
POWER TRAIN:CLUTCH ASSEMBLY
WHILST DRIVING I EXPERIENCED A PROBLEM CHANGING GEARS - STIFFNESS GETTING CAR INTO LOW GEARS. CAR WAS TOWED INTO LOCAL VW DEALER. I WAS INFORMED THAT THE CLUTCH WAS WORN OUT. THE CAR IS 2 1/2 YEARS OLD WITH 16,000 MILES ON THE CLOCK. VW (DEALER AND VW OF AMERICA CUSTOMER CARE) CLAIM THAT THIS IS DUE TO "WEAR AND TEAR" AND THE RESULT OF THE DRIVER NOT KNOWING HOW TO DRIVE STICK SHIFT ! I'VE DRIVEN MANUAL TRANSMISSIONS FOR THE LAST 17 YEARS (EVERY CAR I HAVE OWNED WAS MANUAL TRANSMISSION) FROM THE RESEARCH I'VE DONE THIS SEEMS TO BE A COMMON ISSUE WITH THE 1.8T JETTA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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