Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10131197August 2, 2005
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
MY WIFE JUST PULLED INTO THE GARAGE AFTER A SHORT TRIP TO THE STORE. WHEN SHE BACKED IN SMOKE AND FLAMES CAME FROM THE SEAT HEATER CONTROL (SEAT HEATER WAS OFF AT THE TIME). THIS COULD HAVE BEEN VERY SERIOUS IF WE HAD BEEN DRIVING AT THE TIME!*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10130913August 1, 2005
AIR BAGS
I WAS INVOLVED IN A ROLL CRASH AND NON OF MY AIR BAGS DEPLOYED WHICH MAY HAVE PREVENTED AN INJURY. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10130744August 1, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT *JB TRANSMISSION PROBLEM. TRANSMISSION WILL NOT GO INTO REVERSE. ALSO, CONSUMER WAS TOLD THAT THERE WAS A PROBLEM WITH THE BRAKE LIGHT.*AK WATER INTRUSION FROM THE DRIVER'S SIDE OF THE VEHICLE LEAVING 1/2" OF WATER ON FLOORBOARD. THIS CONDITION RESULTS IN SLIPPERY PEDALS AND WINDOWS FOGGING UP. NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130766August 1, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE ASL (AUTOMATIC SHIFT LOCK) ON MY 2002 VOLKSWAGEN JETTA MALFUNCTIONS, KEEPING MY CAR LOCKED IN PARK OR NEUTRAL. THIS HAS HAPPENED BEFORE, I WAS TOLD IT WAS FIXED, AND IT HAS HAPPENED AGAIN. I MISSED WORK AND BLOCKED TRAFFIC THE FIRST TIME, AND I'LL HAVE TO MISS WORK AGAIN AND I'M PARKED IN A TEMPORARY PARKING ZONE THIS TIME. SO FAR NOTHING HAS BEEN DONE TO CORRECT THE FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130798August 1, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH WINDOWS ON THE DRIVER'S AND PASSENGER'S DOOR COLLAPSED AND NO LONGER WORK WITHIN 2 DAYS OF EACH OTHER. I HAVE READ ON MANY SIMILAR CASES ON VOLKSWAGEN JETTAS. IT APPEARS THAT VW USED PARTS WHICH DO NOT HAVE MUCH DURABILITY WHEN CONSTRUCTING THE WINDOW SUPPORTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130678July 31, 2005
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHILE PARKING MY 1992 VOLKSWAGEN CORRADO BACK IN LATE JANUARY 2005, MY HEATER CORE LEAK ALL OVER MY PASSENGER FLOOR, AND HAD STEAM COMING OUT THE VENTS AND FOGGING UP MY WINDOWS. AFTER INVESTIGATING ON THE INTERNET I SAW THAT THIS WAS A COMMON PROBLEM ON WATER COOLED VOLKSWAGENS. ON 7/30/05 I HAD A SIMILAR EVENT HAPPEN WHILE DRIVING MY WIFE'S 1997 VOLKSWAGEN JETTA. THE WINDSHIELD SUDDENLY FOGGED UP AND HAD STEAM COMING FROM THE VENTS AND A COOLANT SMELL IN THE CAR. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. I HAD TO WIPE THE WINDSHIELD WITH MY HAND SO THAT I CAN SEE OUT THE WINDSHIELD. I PULLED OVER AND CHECKED MY COOLANT TANK, THERE WAS A DROP IN FLUID. WHAT IS IN COMMON BETWEEN BOTH VEHICLES IS THEY ARE EQUIPPED WITH THE SAME ENGINE, THE 2.8L VR6. AFTER RESEARCHING AGAIN ON THE INTERNET I HAVE FOUND OUT THAT THE CARS IN NHTSA CAMPAIGN ID NUMBER : 92V050000 AND MOST WATER COOLED VOLKSWAGEN MANUFACTURED AFTER THAT DATE SHARE THE SAME PART NUMBER FOR THE HEATER CORE. IT SEEMS THAT THE FAULTY PART IS THE HEATER CORE. PLEASE INVESTIGATE THIS, LUCKILY THERE WAS NOT MUCH TRAFFIC WHEN MY WINDSHIELD FOGGED UP, AND NO ONE WAS HURT. THANK YOU FOR YOUR TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130710July 31, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHEN WE COLD START OF OUR 2005 JETTA, THE ENGINE SOUNDS LIKE AN AIRPLANE ENGINE FIRING UP -- THE CAR REVS ITSELF AFTER 10 SECONDS AND THEN WHEN YOU PUT IT INTO REVERSE OR DRIVE -- IT LUNGES. CALLED VW AND HAD THE CAR TO THE DEALERSHIP. THEY AGREED THAT THE CAR HAD AN ISSUE AND SENT OUT A VW TECH TO PUT A RESONATOR ON THE CAR -- DIDN'T SOLVE THE PROBLEM. THEN AFTER 2 MONTHS OF FIGHTING THE DEALERSHIP AND VW, WE WEE TOLD THAT THE CAR IS PERFORMING TO SPEC AND THAT VW WOULD NOT DO ANYTHING TO FIX THIS ISSUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130503July 28, 2005
ENGINE AND ENGINE COOLING:ENGINE
TDI ENGINE. MANUAL TRANSMISSION. WHILE DRIVING VEHICLE LOST POWER INTERMITTENTLY. PRESS ACCELERATOR; NO CHANGE IN RPM - JUST IDLED. "GLOW PLUG" (FLASHED) AND ENGINE WARNING LIGHT (STEADY) LIT AFTER 1ST TWO OCCASIONS; NOT ON 3RD. RE-START SOLVES PROBLEM FOR 30 SECONDS. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM IN TWO ATTEMPTS. VEHICLE IS IN FOR 3RD ATTEMPT AS OF 07/05. *MD *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131294July 27, 2005
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
1999 VOLKSWAGEN DEVELOPED A MAJOR PROBLEM WITH WIRING AND ELECTRICAL FAILURE.***NO ANSWER REQUIRED***.*MR THE CONSUMER HAD DIFFICULTY STARTING THE VEHICLE. ONCE THE VEHICLE WAS STARTED SMOKE BEGAN TO EMIT FROM THE VEHICLE. UPON INSPECTING THE VEHICLE, THE CONSUMER WAS TOLD THE STARTED SOLENOID SHORTED OUT AND BURNED THE MAIN POWER WIRES FROM THE STARTED ALL THE WAY THROUGH THE COMPLETE MAIN WIRING HARNESS AS WELL AS THE ENGINE MANAGEMENT AND FUEL INJECTOR HARNESS AND MELTED THE IGNITION SWITCH. THE VEHICLE SHOWED SMOKE DAMAGE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130032July 26, 2005
ELECTRICAL SYSTEM
COIL PACK FAILURE ON 2000 VW JETTA GLX V-6; THIS JETTA MANUFACTURED LATE IN 2000 AND SHOULD HAVE BEEN INCLUDED IN RECALL FOR 2001-2003 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130060July 26, 2005
POWER TRAIN:CLUTCH ASSEMBLY
* 2003 VOLKSWAGEN JETTA WITH 38,116 MILES / ONE OWNER * VW CASE # 50260581 * REPAIR LOCATION: NORTH POINT VW, SHERWOOD, AR (501) 945-5353 THE PROBLEM THIS VEHICLE'S CLUTCH AND FLYWHEEL BOTH FAILED (COMPLETELY WORN) AT 38,116 MILES, WELL BEFORE THE AVERAGE EXPECTED LIFE... POSSIBLE MATERIAL DEFICIENCY. BACKGROUND ALL SERVICE FOR THE VEHICLE HAS BEEN COMPLETED AND DOCUMENTED WITH VW. THIS VEHICLE HAS NOT BEEN SUBJECTED TO ANY EXTREME DRIVING IN ANY WAY. MANUFACTURER'S ASSISTANCE NONE. THE CLUTCH IS A WEAR ITEM AND THEREFORE NOT COVERED BY THE WARRANTY. ALTHOUGH THE LOCAL SERVICE MANAGER AGREES THAT A CLUTCH SHOULD NOT FAIL AT THIS LOW MILEAGE, NEITHER HE, OR THE VW HELP CENTER (800 411-6688) WOULD HELP IN THE $1,600 REPAIR. BOTTOM LINE AFTER DOING A GOOGLE SEARCH FOR "VW JETTA CLUTCH FAILURE", I NOTED NUMEROUS REPORTS OF PREMATURE VW CLUTCH FAILURE. IS THIS A "WEAK LINK" IN THIS VEHICLE? IS VW TRYING TO HIDE AN INFERIOR PART?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129883July 25, 2005
ELECTRICAL SYSTEM:IGNITION
DT: THE CONSUMER STATES THE CHECK ENGINE LIGHT IS ON. THE CONSUMER TOOK THE VEHICLE TO A SERVICE DEALER AND THEY TOLD HIM THE IGNITION COIL WAS BAD. THEY WANTED TO REPLACE THE IGNITION COIL AT A COST OF OVER $700.00; PARTS ONLY. THE CONSUMER HAS VISITED A WEBSITE AND FOUND A RECALL ON A LATER MODEL; 2001 VW JETTA. HIS CAR IS DOING THE SAME THING AS LISTED ON THIS RECALL. HE HAS TALKED TO VW AND THEY SAID THEY COULD NOT HELP HIM. HE NOTICED PROBLEMS ABOUT 3 WEEKS AGO. THE DEALER TOLD HIM IT HAD A 100,000 10 YEAR WARRANTY, BUT THEY WILL NOT FIX IT UNDER THE WARRANTY. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129842July 24, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EQUIPMENT
I FEEL LIKE MY JETTA IS A DEATHTRAP. IN THE FOUR YEARS THAT I HAVE OWNED IT, I HAVE HAD FOUR OF THE POWER WINDOW MECHANISMS MALFUNCTION. CURRENTLY, THE FRONT PASSENGER WINDOW IS STUCK SHUT, AND THE DRIVER'S SIDE BACK WINDOW IS STUCK OPEN! THIS IS ESPECIALLY CONCERNING BECAUSE THROUGHOUT THE COLD SEASON, AT LEAST ONE, IF NOT ALL OF THE DOORS WILL NOT OPEN. PEOPLE THINK MY BOYFRIEND IS BEING A GENTLEMAN, BUT REALLY, HE HAS TO WALK AROUND AND LET ME OUT. THIS IS NOT THE FROZEN LOCK PHENOMENON COMMON TO MANY VEHICLES- THE ACTUAL LATCH MECHANISM MALFUNCTIONS. WE HAVE BEEN REPEATEDLY TRAPPED IN OUR CAR AND HAD TO CLIMB OUT THE WINDOW! THE FAILURES ARE SO CONSISTENT, SO EXPENSIVE TO REPAIR (AND THE REPAIRS DO NOT LAST) THAT WE DRIVE AROUND LIKE THIS BECAUSE COST OF THE REPAIRS EXCEEDS THE VALUE OF THE CAR. HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129845July 24, 2005
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
CHROME PROTECTOR STRIP ON REAR PASSENGER SIDE DOOR BECAME UNGLUED. WHEN THE DOOR WAS OPENED, THE CHROME STRIP WAS BENT, AND DAMAGED PAINT ON PASSENGER DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129847July 24, 2005
UNKNOWN OR OTHER
THE CHROME PANEL COVERING THE GEAR SHIFTER REFLECTS SUNLIGHT. THE SUNLIGHT REFLECTS OFF THE PANEL TOWARDS THE DRIVER, CAUSING A DISCOMFORT AND DISTRACTION. VW HAS NO SOLUTIONS FOR THE PROBLEM AND HAS REFUSED TO FIX THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129553July 21, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I HAVE HAD THE FRONT DRIVER'S SIDE WINDOW REGULATOR REPLACED/REPAIRED TWICE BY THE DEALER UNDER WARRANTY. THEN I REPLACED IT MYSELF ONCE, AS THE REPAIR COSTS ARE TOO EXPENSIVE. THEN IT BROKE AGAIN AND I DON'T HAVE THE FUNDS TO FIX IT, SO I SIMPLY AVOID ROLLING DOWN THE WINDOW. THE REAR DRIVER'S SIDE REGULATOR HAS BEEN REPLACED ONCE BY THE DEALER UNDER WARRANTY. THE REAR PASSENGER'S SIDE REGULATOR IS NOW ACTING UP. I'M AFRAID TO ROLL DOWN MY WINDOWS AS THEY MAY NOT ROLL BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129401July 20, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE PARKING LIGHT SWITCH IS LOCKING UP. THE CAR IS STALLING IN THE MIDDLE OF THE TRAFFIC BECAUSE I WAS NOT ABLE TO SHIFT FROM PARKING TO ANY OTHER GEAR. THE PARKING LIGHT LIT AND WILL UNLIT ABOUT 30 MINUTES LATER. AS OF NOW, THE LIGHT LIT CONSTANTLY AND I HAVE TO DISASSEMBLE THE BATTERY AND THE LIGHT WOULD STILL RE-APPEAR ONCE I PUT THE BATTERY BACK IN. THE CAR IS NOT DRIVE ABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129371July 19, 2005
ENGINE AND ENGINE COOLING:ENGINE
WHEN THE CAR HAS BEEN SITTING FOR A COUPLE OF HOURS IT MAKES A LOUD GRINDING NOISE WHEN YOU START IT. THIS LASTS FOR ABOUT 20 SECONDS AND THEN GOES AWAY, BUT IT OCCURS EVERYTIME YOU START THE CAR AFTER IT HAS BEEN SITTING FOR A LITTLE WHILE. I WAS TOLD IT WAS THE SECONDARY AIR PUMP AND THAT IT'S NORMAL. WE'VE HAD THE CAR FOR A WEEK, AND THE NOISE JUST DOESN'T SEEM RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129226July 18, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
VEHICLE BEING DRIVEN ON A HIGHWAY AND MOTOR "BLEW UP". TOWED TO DEALERSHIP AND TOLD THAT IT WAS FAULTY TURBO DUE TO SLUDGE IN THE TURBO. DEALERSHIP DENIED ANY RESPONSIBILITY CLAIMING IT WAS OWNER'S PROBLEM BECAUSE SYNTHETIC OIL WAS NOT USED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129043July 17, 2005
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
OVER THE PAST FEW MONTHS I HAVE BEEN EXPERIENCING DIFFICULTY WITH AN INTERMITENT PROBLEM WITH MY CAR. PERIODICALLY THE CAR WOULD NOT ACCELERATE PAST 10-15 MILES AN HOUR RESULTING IN THE CAR GOING INTO OVERDRIVE. THE CAR WAS TOWED TWICE IN TWO WEEKS. AFTER THE FIRST TOW, THE DEALERSHIP COULD NOT DETECT THE PROBLEM AND RETURNED THE CAR TO ME EVEN THOUGH I FELT UNSAFE DRIVING THE VEHICLE. THE SECOND TIME, THE CAR WAS MOVING AT 40MPH AND THEN DROPPED TO 5 MPH ON A BUSY HIGHWAY, WHERE I WAS CLOSE TO CAUSING A SERIOUS ACCIDENT. I DEMANDED THAT THE DEALERSHIP KEEP THE CAR AND CONTINUE TO TEST DRIVE THE CAR UNTIL THEY DETECTED THE PROBLEM, WHICH THEY FINALLY FOUND. THEY FOUND A DEFECT IN THE BRAKE SYSTEM WHERE THE BRAKES WOULD CEASE WHILE DRIVING RESULTING IN THE COMPLETE REPLACEMENT OF THE BRAKE BOOSTER SYSTEM AND BRAKE PEDDLE, WHICH THE DEALERSHIP CLAIMED WAS DEFECT FROM THE MANUFACTURER AS IT IS A RARE OCCURANCE. APPROX. $700., THE CAR IS RETURNED ALTHOUGH I CONTINUE TO FEEL UNSAFE DRIVING THE CAR. ALSO, BECAUSE OF THIS DEFECT, IT REQUIRED ME TO REPLACE BRAKE PADS X2 IN A TWO WEEK PERIOD. I AM CONCERNED THAT THIS DEFECT HAS NOT BEEN A RECALL OF SOME KIND. PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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