Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10160323June 21, 2006
POWER TRAIN:CLUTCH ASSEMBLY
WHILE DRIVING IN SLOW ROAD REPAIR TRAFFIC ON I90 NEAR KIRTLAND/MENTOR OHIO, MY CLUTCH SYSTEM FAILED. WAS DRIVING JUST FINE KEEPING CAR IN 1ST GEAR AND AT A STOP IN STOP AND GO TRAFFIC WHEN SUDDENLY THE CAR WAS STAYING IN GEAR EVEN WHEN REMOVING FOOT FROM CLUTCH PEDAL. CLUTCH PEDAL WAS STUCK IN FULL DOWN POSITION. -- COULD NOT EASILY SHIFT GEARS OR GET CAR OUT OF GEAR ONCE THIS PROBLEM OCCURRED, AND WAS FORCED TO KEEP STARTING AND SHUTTING OFF THE ENGINE FOR APPROX. 2 MILES UNTIL I COULD EXIT. MY CAR HAD TO BE TOWED TO CLASSIC VW ON TYLER BLVD IN MENTOR. HAVE BEEN TOLD IT IS THE CLUTCH MASTER AND SLAVE CYLINDERS MUST BE REPLACED AND THEN THE BRAKE LINES MUST BE BLED AND REFILLED. REPAIR COSTS WILL BE BETWEEN $700 AND $1000. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160353June 21, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I DRIVE A 1999 VW JETTA, STANDARD TRANSMISSION. I WAS INFORMED BY A POLICE OFFICER THAT MY BRAKE LIGHTS WERE NOT OPERATING. AFTER SEARCHING THE INTERNET, I LEARNED FROM THE NHTSA WEB SITE THAT THERE WAS A RECALL ISSUED MAY OF 2006 FOR CERTAIN VW CARS THAT HAD THEIR BRAKE LIGHT SWITCH REPLACED FOR AN EARLIER RECALL. I CALLED THE DEALERSHIP AND THEY TOLD ME MY CAR WAS SERVICED UNDER THE LAST RECALL, BUT IT DOES NOT QUALIFY FOR THE RECALL. I HAD THE BRAKE LIGHT SWITCH REPLACED AND THE PROBLEM HAS BEEN CORRECTED. THE OLD PART IS NOT AVAILABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160122June 19, 2006
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
WHILE DRIVING MY NEW 2006 JETTA TDI MOTOR VEHICLE WITH A TOTAL MILEAGE ON THE ODOMETER READING OF APPROXIMATELY 385 MILES, ON JUNE 12, 2006, ON I-84 IN WATERBURY, CT. THE MOTOR VEHICLE STALLED WHILE TRAVELING IN THE LEFT HAND LANE OF THE HIGHWAY. AT THE TIME OF THE STALL, THE VEHICLE TRANSMISSION WAS OPERATING IN THE DRIVE MODE, IN 5TH GEAR WITH RPMS AT APPROXIMATELY 1300 RPM. DURING THE STALL THE VEHICLE EXHIBITED INTERMITTENT POWER, WHILE THE INSTRUMENT PANEL EXHIBITING A FLASHING NUMERAL 3, ON THE GEAR INDICATOR. I MANEUVERED THE VEHICLE TO THE BREAKDOWN LANE WITH MUCH DIFFICULTY AS THE ENGINE STALLED OUT COMPLETELY. THIS MANEUVER CAUSED A MAJOR INTERRUPTION TO THE FLOW OF TRAFFIC ON THE HIGHWAY AND A SERIOUS SAFETY RISK TO ME AND OTHER MOTORISTS ON THE HIGHWAY. AFTER PULLING OVER THE BREAKDOWN LANE, I WAS ABLE TO RESTART THE VEHICLE AND PROCEED TO MY DESTINATION, DURING WHICH TIME THE VEHICLE OPERATED NORMALLY. ON JUNE 15, 2006, DRIVING WITH APPROX. 484 MILES, WHILE ON RT. 8 SOUTHBOUND IN WATERBURY, CT. THE SUBJECT MOTOR VEHICLE STALLED ONCE AGAIN WHILE DRIVING IN THE LEFT HAND LANE. I ONCE AGAIN WAS FORCED TO MAKE ANOTHER EMERGENCY CROSSING OF A MAJOR CONNECTICUT HIGHWAY IN A STALLED VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160152June 19, 2006
SUSPENSION:REAR, WHEELS
DT*: THE CONTACT STATED THE LEFT REAR WHEEL DETACHED FROM THE VEHICLE, CROSSED THE HIGHWAY AND HIT ANOTHER VEHICLE. THE OTHER VEHICLE SUSTAINED MINOR BODY DAMAGE. A POLICE REPORT WAS FILED. THIS OCCURRED WHILE DRIVING 35 MPH WITHOUT WARNING. THE VEHICLE WAS PULLED TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT REPAIR SHOP. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM; HOWEVER THE LEFT REAR WHEEL ASSEMBLY, BRAKES, RIM AND TIRE WERE REPLACED. THE MANUFACTURER WAS NOT ALERTED.*AK UPDATED 7/13/2006 - THE BEARING ON THE LEFT REAR WHEEL WAS LOOSE AND WORN. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10160214June 19, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
NORMAL OPERATION OF VEHICLE UNTIL THE FAILURE OCCURRED. NO INCIDENTS AS OF YET. BOTH TAIL LIGHTS AND WINDOW BRAKE LIGHTS DO NOT ILLUMINATE. CAR WAS SERVICED ON A PREVIOUS RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160061June 17, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COOLANT LEAKING FROM COOLANT RESERVOIR BOTTLE WIRING CONNECTOR CONTAMINATES THE WIRING HARNESS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159724June 13, 2006
FUEL SYSTEM, DIESEL
I BOUGHT A USED 2004 JETTA TDI AT D'ARCY VOLKSWAGEN OF JOLIET IL. ON FEBRUARY 2005. MY TANDEM PUMP HAS FAILED AND IS SIGNIFICANTLY LEAKING FUEL. I TOOK IT TO LOU BACKRODT VOLKSWAGEN OF ROCKFORD IL, AND I RECEIVED AN ESTIMATE ON THE TOTAL COST. I DID MY OWN RESEARCH AND FOUND OUT THAT THIS MY AUTOMOBILE AND PUMP IS COVERED UNDER A RECALL CAMPAIGN VY (04V-586) WITH NHTSA CAMPAIGN ID NUMBER: 04V586000 AND DOCUMENT NUMBER RCRIT-04V586-7306.PDF. I TALKED TO VW CUSTOMER SERVICE (TICKET NUMBER 60206323) AND THEY REFUSE TO COVER THE COST WHICH CAN BE PROVED WITH YOUR LETTER RCRIT-04V586-7306.PDF. I NEED FOR VW TO COVER THE OVERALL COST OF THIS REPAIR SINCE IT IS A DEFECT THAT HAS BEEN RECALLED BY VW. I NEVER RECEIVED A LETTER OF NOTIFICATION SINCE I AM THE SECOND OWNER OF THE VEHICLE. VEHICLE VIN # IS 3VWSR69MX4090734, WHICH IS WITHIN THE RANGES COVERED IN LETTER RCRIT-04V586-7306 PAGE 1 OF 16, VEHICLE IDENTIFICATION NUMBER RANGES. PLEASE HELP ME RESOLVE THIS SITUATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159728June 13, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT COME OUT OF PARK WHILE THE BRAKES WERE APPLIED. THE DEALERSHIP DETERMINED THE BRAKE LIGHT SWITCH NEEDED TO BE REPLACED. THERE IS A NHTSA RECALL, # 06V183000, REGARDING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159369June 9, 2006
STRUCTURE
MULTIPLE WATER DAMAGE AND LEAKS DUE TO CLOGGED TUBES AND POOR DESIGN OF VEHICLE. LEAKS OCCUR IN THE PASSENGER SIDE, AND REAR FOOT WELLS. CLEARING DRAINAGE HOLES ONLY HELPED SLIGHTLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159386June 9, 2006
ELECTRICAL SYSTEM
THE SPEEDOMETER INCORRECTLY REFLECTS THE RATE OF SPEED AT WHICH THE VEHICLE IS TRAVELING. THIS CAN BE VERIFIED BY USING A GPS UNIT WHICH WILL ACCURATELY REFLECT THE "TRUE" SPEED AT WHICH THE VEHICLE IS TRAVELING. IN GENERAL, THE VEHICLE'S SPEEDOMETER REFLECTS A SPEED THAT IS 5-7 MPH GREATER THAN THE VEHICLES ACTUAL SPEED. FOR EXAMPLE, WHILE DRIVING ON THE HIGHWAY, THE SPEEDOMETER DISPLAYS THE RATE OF SPEED AS 70 MPH, WHEN THE VEHICLE IS ACTUALLY TRAVELING ONLY 64 MPH. YOU CAN VISIT THE WEBSITE HTTP://WWW.TDICLUB.COM OR HTTP://WWW.VWVORTEX.COM AND VIEW THE FORUMS TO VERIFY THAT THIS IS AN ISSUE WITH ALL NEW VW JETTA VEHICLES AND POSSIBLY OTHER VW MODELS. I AS WELL AS OTHER JETTA OWNERS WOULD LIKE TO HAVE THIS ISSUE CORRECTED SO THAT OUR SPEEDOMETERS ACCURATELY REFLECT THE RATE OF SPEED AT WHICH WE ARE TRAVELING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159406June 9, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, ENGINE AND ENGINE COOLING:COOLING SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DT*: THE CONTACT STATED UPON INSPECTION, IT WAS NOTICED THE BRAKE LIGHT SWITCH WAS INOPERABLE. THE DEALERSHIP REPLACED THE BRAKE LIGHT SWITCH AND DETERMINED THERE WAS A NHTSA RECALL, # 06V183000, REGARDING THE EXTERIOR LIGHTING BRAKE LIGHT SWITCH. THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS ALERTED. UPDATED 6/27/2006 - THE SWITCH WAS REPLACED BY THE ORIGINAL OWNER UNDER RECALL ON 4/26/05 WITH 44653 MILES. THE REPLACEMENT SWITCH FAILED ONE YEAR LATER AT 52675 MILES. THE COOLANT PUMP FAILED AND CAUSED THE VEHICLE TO OVERHEAT. THE FRONT WOOFER IN THE DOOR FAILED INTERNALLY CAUSING THE SOUND TO BE DISTORTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159230June 7, 2006
POWER TRAIN:CLUTCH ASSEMBLY
I AM THE ORIGINAL OWNER OF A 2004 VW JETTA GLI (VR6), PURCHASED IN FALL '04. THE CAR WAS DELIVERED OFF THE TRUCK AT THE TIME OF PURCHASE (NEVER DRIVEN BY OTHER CUSTOMERS). IT CURRENTLY HAS 37,100 HIGHWAY MILES ON IT. I AM A PREVIOUS OWNER OF A '03 VW JETTA GLI AND TRADED IT IN (47K MI.) FOR MY CURRENT CAR. BOTH VEHICLES HAVE A MANUAL TRANSMISSION. ON 6/6/06, I EXPERIENCED SERIOUS PROBLEMS SHIFTING GEARS. THE CAR STARTED TO REV, EVEN THOUGH I WAS METHODICALLY LETTING THE CLUTCH OUT, SHIFTING ACCORDINGLY, TO SEE IF I COULD TROUBLESHOOT. UNFORTUNATELY AFTER 4 MI., EACH SUBSEQUENT GEAR STARTED BREAKING-I COULD NO LONGER SHIFT INTO 2ND, THEN 3RD, UP TO 6TH. THEN REVERSE FAILED. SMOKE ALSO CAME UP FROM UNDER THE HOOD WITH A FUEL SMELL. I TOOK MY CAR TO AN AUTHORIZED VW DEALER (STILL UNDER WARRANTY) & THE ORIGINAL DIAGNOSIS (WITHOUT REMOVING THE TRANSMISSION) WAS THE CLUTCH HAD COMPLETELY FAILED. IT IS CLEAR THERE IS A MANUFACTURING ISSUE WITH THE VW CLUTCHES. THEY SHOULD NOT FAIL AT 37K MI. THE DEALERSHIP STATED THAT IT COULD BE FROM NORMAL WEAR-TEAR OR "USER ERROR". I'M NOT NEW TO DRIVING MANUAL; I HAVE BEEN DRIVING STICK SHIFT FOR ABOUT 10 YEARS. TO HAVE A CAR THAT IS DRIVEN PRIMARILY (80% OF TRAVEL) ON THE HIGHWAY HAVE CLUTCH FAILURE IS UNFATHOMABLE. ADDITIONALLY, I HAD THE 30K MAINTENANCE COMPLETED & THERE WAS NO INDICATION OF CLUTCH PROBLEMS. WHILE WAITING FOR FINAL DIAGNOSIS FOR THE FAILURE, I CONDUCTED RESEARCH & FOUND THIS IS NOT AN USUAL PROBLEM WITH VWS OR VW CORPORATION. ACCORDING TO VW OWNERS, THE CLUTCHES ARE FAILING STARTING AT 19K MI., EVEN AFTER NOT DRIVING THE CAR HARD. THIS IS UNACCEPTABLE & FOR THE COMPANY TO KNOW THIS IS A COMMON ISSUE, COSTING OWNERS THOUSANDS IN REPAIRS & SUBSEQUENT BILLS, ENDANGERING PEOPLE WHO ARE DRIVING DURING FAILURE (WITHOUT ANY WARNING LIGHTS FROM THE CAR), TO NOT COVER SUCH ISSUES UNDER WARRANTY, & AUTOMATICALLY DEFAULT THE PROBLEM BEING "USER ERROR" IS UNETHICAL & UNSAFE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159109June 6, 2006
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH THE DRIVER AND SIDE CURTAIN AIR BAG DEPLOYED WITHOUT WARNING. THE DEALER DETERMINED BY COMPUTER DIAGNOSTIC THAT A CRASH OCCURRED ALTHOUGH NO CRASH ACTUALLY OCCURRED. THE DEALER CAN GIVE NO OTHER REASON FOR THE DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159141June 6, 2006
AIR BAGS:FRONTAL
DT*: THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE IN FRONT SLOWED WITHOUT WARNING, THE CONTACT SWERVED TO THE RIGHT TO AVOID THE VEHICLE. THE LEFT FRONT IMPACTED WITH THE RIGHT REAR OF THE SLOWED VEHICLE. THE DRIVER SIDE AIR BAG DEPLOYED WITH EXTREME FORCE CAUSING THE CONTACTS HANDS TO BE REMOVED FROM THE STEERING WHEEL WHILE THE VEHICLE WAS STILL IN MOTION. THE DEPLOYED AIR BAG ALSO OBSCURED THE CONTACTS VIEW. THE VEHICLE THEN BECAME AIRBORNE OVER A DITCH AND CAME TO REST IN A FIELD. THE VEHICLE WAS TOTALED. SEAT BELTS WERE IN USE BY BOTH DRIVER AND PASSENGER HOWEVER INJURIES WERE SUSTAINED. THERE WAS A POLICE REPORT FILED AT THE SCENE. THE MANUFACTURER WAS CONTACTED AND STATED THE AIRBAG DEPLOYMENT WAS NORMAL FOR THIS TYPE OF IMPACT.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10158989June 5, 2006
ENGINE AND ENGINE COOLING:ENGINE
I'M NOT POSITIVE THIS CONSTITUTES A SAFETY ISSUE, BUT IT MAY IN THE EVENT OF AN ACCIDENT SINCE AN ALUMINUM OIL PAN COULD BE SEVERELY DAMAGED AND COULD CAUSE AN OIL SPILL, BUT BELOW IS A PORTION OF THE LETTER I SUBMITTED TO VOLKSWAGEN USING THEIR ONLINE FORM. IF THIS IS NOT UNDER YOUR OFFICE'S RESPONSIBILITIES, CAN YOU TELL ME WHO I SHOULD CONTACT NEXT? BASICALLY THEY TOLD ME IT COULD TAKE THEM 2 TO 3 YEARS TO ISSUE A RECALL IF EVER. THANK YOU. I TOOK MY 2002 JETTA IN ON WEDNESDAY, MAY 10TH FOR WHAT SHOULD HAVE BEEN A ROUTINE OIL CHANGE, BUT $330 DOLLARS LATER WAS OBVIOUSLY NOT. MY MECHANIC INFORMED ME THAT I NEEDED A NEW OIL PAN. SOMETHING THAT IS 99% OF THE TIME ONLY REPLACED AFTER AN ACCIDENT OR AFTER 15 YEARS OR SO IF IT'S RUSTED OUT. THE REASON: THE OIL PAN ITSELF IS MADE OF ALUMINUM AND THE DRAIN PLUG IS MADE OF STEEL. ANYONE WITH HALF AN OUNCE OF ENGINEERING OR MATERIALS KNOWLEDGE (SOMETHING I WOULD HOPE AND ASSUME A VOLKSWAGEN PARTS DESIGNER HAS) KNOWS THAT YOU DON'T MANUFACTURE A PART OUT OF A SOFT METAL WHICH HAS SOMETHING SCREWED INTO IT MADE OUT OF A HARDER METAL. THE THREADS EVENTUALLY GET COMPLETELY STRIPPED AFTER REPEATED OIL CHANGES. ACCORDING TO THE SERVICE SCHEDULE IN MY OWNER'S MANUAL, OIL CHANGES ARE MANDATORY SERVICE REQUIRED TO KEEP THE CAR UNDER WARRANTY. ALSO THIS COULD VERY WELL PRESENT A SAFETY ISSUE IN THE EVENT OF AN ACCIDENT DUE TO LEAKING OIL IF THE PAN WAS DAMAGED SINCE IT'S MADE OF ALUMINUM. WHAT HAS ANGERED ME THE MOST ABOUT THIS IS THAT VOLKSWAGEN OBVIOUSLY KNOWS ABOUT THIS DESIGN DEFECT AND HAS NOT ISSUED A RECALL. WHEN MY MECHANIC CALLED THE LOCAL VOLKSWAGEN DEALER (AND WHERE I PURCHASED MY CAR) THE PARTS DEPARTMENT TOLD HIM "OH YEAH, WE KNOW ABOUT THAT PROBLEM. IN FACT WE STOCK THE REDESIGNED PART". THE BOTTOM OF MY NEW OIL PAN IS NOW MADE OF STEEL WHICH IT SHOULD HAVE BEEN IN THE FIRST PLACE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159057June 5, 2006
VISIBILITY:SUN/MOON ROOF ASSEMBLY
OVER THE WEEKEND THE INSIDE OF MY CAR FILLED WITH RAIN WATER. IT WAS A PUDDLE ON THE BOTTOM OF MY CAR. I DRIED IT OUT WITH THE HELP OF MY FATHER. I TOOK IT TO THE LOCAL VW DEALERSHIP AND THEY TOLD ME IT'S NOT COVERED AS PART OF MY WARRANTY. THEY SAID THAT THEY KNOW IT'S THE SUNROOF CAUSING THE LEAK WITHOUT EVEN LOOKING AT IT. I ASKED IF HAS ANYTHING TO DO WITH THE FRONT PASSENGER WINDOW I RECENTLY HAD REPAIRED AND THEY SAID NO. THEY HAD A BUNCH OF PEOPLE COME IN WITH THE SAME PROBLEM AND THEY ARE ALL DUE TO THE SUNROOF CAUSING A LEAK. THEY SAID IT'S NOT COVERED UNDER THE WARRANTY BECAUSE IT'S MAINTENANCE WHEN I HAD NO IDEA THIS IS A PROBLEM AND VW IS VERY WELL AWARE THE PROBLEM. I'M NOT SURE IF THIS IS THE TYPE OF COMPLAINT YOU HANDLE BUT I FEEL THAT VOLKSWAGEN IS GETTING AWAY WITH A FAULTY PROBLEM WITH THE SUNROOF AND THIS SHOULD BE RECALLED AND THEY ABSORB THE PRICE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158926June 4, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
I HAVE BEEN EXPERIENCING A PROBLEM SIMILAR TO THE RECALL ON 2002 VW JETTA'S WITH FAULTY BRAKE LIGHT. EXCEPT I HAVE A 2003 MODEL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158891June 3, 2006
SEAT BELTS, SUSPENSION, VISIBILITY:WINDSHIELD, STRUCTURE, FUEL SYSTEM, DIESEL
I PURCHASED A CERTIFIED PRE-OWNED 2005 VOLKSWAGEN JETTA GLS TDI FROM RANDY HILEY VOLKSWAGEN ON AUGUST 25TH 2005. I TOOK THE CAR INTO NORTH POINT VOLKSWAGEN IN SHERWOOD, ARKANSAS TO HAVE THE FUEL GAUGE CHECKED OUT ON SEPTEMBER 2ND 2005. THE SERVICE TECH TOOK ME TO THE SHOP TO LOOK AT THE CAR. HE ASKED ME IF I KNEW THE CAR WAS DAMAGED, I SAID NO. THE SALESMAN HAD SAID IT HAD NEVER BEEN WRECKED AND IF IT HAD BEEN WRECKED THEY WOULD SELL THE CAR AT WHOLESALE. THE SERVICE TECH AT NORTH POINT SHOWED ME THE FUEL PUMP/FUEL GAUGE-SENDING UNIT HAD BEEN BROKEN. HE SAID THE ONLY TIME THEY HAVE SEEN THIS HAPPEN IS IF A CAR HAD BEEN IN A WRECK. THEY PUT THE CAR ON THE LIFT AND FOUND THAT THE CAR HAD BEEN REPAIRED ON THE DRIVER'S SIDE. WE FOUND BAD WELDS, AND NO PAINT/RUST PROTECTANT. HILEY PAID FOR THE FUEL PUMP TO BE REPLACED. IF YOU LOOK AT THE VW WEB SITE FOR CERTIFIED PRE-OWNED YOU'D SEE THAT IT SHOWS UNDER THE UNDERBODY TAB "NO SIGN OF DAMAGE". I CALLED HILEY VW TO SEE WHAT THEY WERE GOING TO DO ABOUT THIS. TO WHICH THEY SAID, "THERE IS NOTHING WE CAN DO." (HILEY, GENERAL MANAGER). I HAVE HAD HILEY FIX A SEAT BELT PROBLEM AND CHECK FOUR WHEEL ALIGNMENT ON THE CAR. AFTER I ARGUED WITH GENERAL MANAGER ABOUT ALL THE PROBLEMS WITH THE CAR. I'M TIRED OF ARGUING! WHICH I HAD TO DRIVE TO ARLINGTON. THE AIR BAG LIGHT IN ON NOW. I TOOK THE CAR INTO MOFFITT VW. THEY SAY IT'S A PROBLEM WITH THE SEAT BELT. THERE'S A FLAW IN THE WINDSHIELD. THERE ARE NO DOORSILL PROTECTORS ON THE DRIVER'S SIDE OF THE CAR. THE REAR PASSENGER SEAT WILL NOT LOCK INTO PLACE. THERE MAY BE MORE WRONG WITH THE CAR, I HAVE STOPPED LOOKING. I HAVE SUBMITTED A CONSUMER COMPLAINT FORM WITH THE TEXAS ATTORNEY GENERAL'S OFFICE AND THE ARKANSAS ATTORNEY GENERAL'S OFFICE. I HAVE ALSO SUBMITTED A COMPLAINT FORM WITH THE BETTER BUSINESS BUREAU. WHAT DOES THIS MEAN "CERTIFIED"? IS IT JUST A WAY TO DUMP A NOT "UP TO SNUFF" CAR ON AN UNSUSPECTING CUSTOMER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158901June 3, 2006
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
2002 VW JETTA WITH LEATHER SEATS - SEAT HEATER BURNED DAUGHTER'S LEG AND MADE BURN MARK ON THE SEAT, SMOKE, BUT NO FIRE. IS THIS A RECALL? *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10158787June 1, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
ENGINE COOLANT LEVEL DROPS APPROXIMATELY 1 CUP EACH WEEK. DEALER REPLACED THE EGR COOLER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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