Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10379996February 2, 2011
VISIBILITY
TL*THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING IN A SNOWSTORM, THE WINDSHIELD WIPERS STOPPED OPERATING DUE TO THE HEAVY VOLUME OF SNOW, CAUSING THE CONTACT'S VISION TO BE OBSCURED. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED HIM THAT THERE WAS NO REPAIR FOR IT BUT THEY COULD GET THE WIPERS TO FUNCTION. ONE YEAR LATER, THE FAILURE OCCURRED AGAIN. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380023February 2, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN NEW JETTA. THE CONTACT NOTICED THAT WHEN ATTEMPTING TO TAKE OFF FOR THE FIRST TIME AFTER STARTING THE VEHICLE, IT WOULD STALL INTERMITTENTLY. THE DEALER WAS NOTIFIED WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND PROVIDED NO FURTHER ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 50,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 03/24/11*LJ THE CONSUMER ALSO STATED THE VEHICLE HAS A HARD JERKING AND IT ONLY OCCURRED WHEN THE VEHICLE WAS COLD. UPDATED 05.02.11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380036February 2, 2011
POWER TRAIN
THE DUAL MASS FLYWHEEL HAS FAILED ON MY CAR. IF THIS WOULD HAVE HAPPENED AT HIGH SPEED IT COULD CAUSE THE TRANSMISSION AND ENGINE TO SEIZE THUS LOCKING THE FRONT WHEELS AND CAUSING LOSS OF CONTROL/SERIOUS VEHICLE DAMAGE. THERE IS WIDESPREAD INFORMATION ABOUT THIS ON THE INTERNET DOCUMENTING THE FAILURES, SOME OF WHICH HAVE DESTROYED THE VEHICLES TRANSMISSION AND ENGINE IN THE PROCESS. VOLKSWAGEN OF AMERICA IS AWARE OF THIS PROBLEM AND HAS ISSUED A RECALL IN EUROPE BUT REFUSES TO DO ANYTHING ABOUT IT IN THE US. I AM FORCED TO REPLACE THIS PART MYSELF SINCE VW WILL NOT COVER THIS PART DESPITE THE FACT THAT THEY NOW HAVE AN UPGRADED REPLACEMENT PART AS THEY KNOW THE ORIGINAL IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379865February 1, 2011
FUEL SYSTEM, DIESEL
VEHICLE LOST POWER AND STALLED AT BUSY INTERSECTION. GLOW PLUG FLASHING AND ENGINE CHECK LIGHT ON. TOWED INTO DEALERSHIP WHO THEN ACCUSED OF "FUEL CONTAMINATION". INCURRED COSTS OF TOWING AND RENTAL BECAUSE OF "CONTAMINATION" CLAIMS. ESTIMATED COST OF PARTS: 9,384.85. VOLKSWAGEN OF AMERICA NOT HONORING THEIR WARRANTY. 27,274 MILES. OVER 10,000 DOLLARS IN COSTS. CAR IS NOT FIXED. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379778January 31, 2011
ENGINE AND ENGINE COOLING
AT 83,000 MILES OUR VOLKSWAGEN JETTA TDI 2006 UTTERLY FAILED WITH A CAM SHAFT AND LIFTERS FAILURE. THIS IS A WELL KNOWN PROBLEM WITH THE JETTA. - VW REFUSED TO ACKNOWLEDGE IT. WITHIN 3000 MILES OF THE REPAIR THE TURBO WAS COMPLETELY DESTROYED - MOST LIKELY FROM METAL FRAGMENTS IN THE OIL FROM THE CAM LIFTER PROBLEM. THEY DID NOTHING TO CLEAN THE SYSTEM WITH THE FIRST REPAIR - WHICH CLEARLY LED TO THE COMPLETE FAILURE OF THE ENGINE ON THE SECOND REPAIR. AGAIN VW REFUSES TO ACKNOWLEDGE THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379519January 29, 2011
ELECTRICAL SYSTEM
I HAVE A 2006 .5 VW JETTA TDI WHICH I PURCHASED NEW IN SUMMER 2006. STARTING IN SEPT 2010 WE HAVE HAD AN ENDLESS PROBLEM WITH DOOR AJAR SENSOR. WHILE DRIVING THE DOME LIGHTS AND AJAR LIGHT COME ON AND OFF CONSTANTLY. THE ALARM SYSTEM ARMS ITSELF AND GOES OFF WHEN PARKED AND THE SENSORS STOP WORKING. I HAVE HAD BOTH DOOR SENSORS CHANGED ALONG WITH LATCH ASSEMBLY TO NO AVAIL , NOW THE SHOP INDICATES IT IS THE WIRING HARNESS. YESTERDAY I RECEIVED A LETTER FROM VW ABOUT OTHER WIRING HARNESS PROBLEMS ASSOCIATED WITH THE SIDE IMPACT AIRBAG SYSTEM. (SERVICE ACTION 97U3/T3) THOUGH THEY DON'T CALL IT A RECALL. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379527January 29, 2011
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING
2010 JETTA TDI SPORTWAGON STALLING WHEN IDLING AT STOP LIGHT NO CHECK ENGINE LIGHT APPEARS. HAS HAPPENED TWICE IN 3000 MILES. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379384January 28, 2011
TIRES, TIRES:SIDEWALL
I HAVE HAD TWO FLAT TIRES ON MY 2010 VOLKSWAGEN JETTA TDI IN THE PAST 3 WEEKS (THE TIRES ONLY HAVE 23,000 MILES ON THEM). THE FIRST WAS THE REAR DRIVERS SIDE TIRE; I HIT A SMALL POT HOLE AND THE TIRE IMMEDIATELY WENT FLAT. I HAVE DRIVEN THIS ROAD FOR OVER 2 YRS NOW AND NEVER HAD A FLAT. THE SECOND ONE HAPPENED TODAY ON THE INTERSTATE AFTER HITTING ANOTHER SMALL POTHOLE. THIS WAS THE DRIVERS FRONT TIRE AND IT ALSO WENT IMMEDIATELY FLAT. BOTH ARE SIDEWALL BLOWOUTS. I WONDER HOW LONG I HAVE UNTIL THE OTHER TWO DECIDE TO BLOWOUT. I DO NOT HAVE A LOT OF FAITH IN THESE CONTINENTAL CONTIPROCONTACT TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379448January 28, 2011
FUEL SYSTEM, DIESEL, ENGINE AND ENGINE COOLING:ENGINE:DIESEL
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THERE WAS A SLIGHT LOSS OF ENGINE POWER AND THE GLOW PLUG WARNING INDICATOR LIGHT ILLUMINATED. THE WARNING INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE CONTACT WAS ABLE TO CONTINUE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY DETECTED THAT IMPROPER FUEL WAS CONSUMED IN THE FUEL TANK. THE VEHICLE WAS THEN TOWED TO ANOTHER DEALER FOR A SECOND OPINION AND THE TECHNICIAN INFORMED THAT THE FUEL SYSTEM WOULD NEED TO BE REPLACED. THE REPAIR WAS PERFORMED ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000. UPDATED 04/12/11*LJ UPDATED 04/13/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379458January 28, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE TRANSMISSION WOULD NOT ENGAGE NEEDED TO TURN ENGINE OFF AND BACK ON BEFORE IT WOULD MOVE CHECK ENGINE LIGHT WOULD COME ON AND THAN OFF ON THE DAY BEFORE I TOOK IT IN FOR SERVICE IT HAPPENED EVERYTIME I STARTED THE CAR THAT DAY VEHICLE IS NOW AT DEALER AND THEY TOLD ME THEY NEEDED TECH SUPPORT FROM VW AND IT WOULD BE UNTIL NEXT WEEK BEFORE ANY THING WAS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379500January 28, 2011
FUEL SYSTEM, DIESEL
FAILURE WAS PROCEEDED BY UNUSUAL NOISE FROM UNDER THE HOOD, A SERIES OF WARNING LIGHTS, AND FINALLY THE CAR JUST STOPPED. HIGH PRESSURE FUEL PUMP FAILURE. CAUSED 7000 DOLLARS DAMAGE TO FUEL SYSTEM. *TR NUMEROUS PARTS REPLACED. NONE OF THE PARTS ARE AVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10379507January 28, 2011
SERVICE BRAKES, HYDRAULIC
AFTER 40,000 MILES OF MOSTLY HIGHWAY DRIVING THE INSIDE PASSENGER SIDE BRAKE PAD IS COMPLETELY USED UP WHILE THE OTHER 7 HAVE MOST OF THE PAD REMAINING. THE DEALER CLAIMS THERE IS NOTHING WRONG WITH THIS, THEY STATED THAT "WHEN THE CAR GOES LIKE THIS, THE REAR BRAKES COME ON" . I HAVE YET TO FIND A SHOP THAT I CAN TRUST TO DO THE REPAIRS NEEDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378743January 26, 2011
FUEL SYSTEM, DIESEL
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA TDI. THE CONTACT STATED THAT THE ENGINE STALLED WHILE DRIVING APPROXIMATELY 45 MPH. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CAUSED BY FUEL CONTAMINATION. THE METAL PIECES IN THE FUEL SYSTEM CAUSED THE ENGINE TO STALL. THE DEALER STATED THAT THE FUEL SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378549January 25, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 JETTA GLI - THE TRANSMISSION STOP WORKING BECAUSE OF AN OIL SENSOR IN THE TRANSMISSION. THE TRANSMISSION STOP WORKING COMPLETELY AND WILL STOP WORKING IN THE ROAD AND CAN CAUSE AN ACCIDENT. I REPORTED TO VOLKSWAGEN AND THEY SAID IT WAS TOO BAD YOU NEED TO FIX IT. NEED YOUR HELP ON THIS MATTER PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378677January 25, 2011
SERVICE BRAKES, HYDRAULIC
THIS IS MY SECOND COMPLAINT REGARDING THE REAR BRAKE WEAR ON THE 2009 JETTAS. THIS PROBLEM IS COMMON AMONGST THOUSANDS OF OTHER DRIVERS OVER THE INTERNET THAT HAVE YET TO REPORT THE PROBLEM TO NHTSA. I FIRST HAD EXCESSIVE REAR BRAKE WEAR ON MY VW AT LESS THAN 15, 000 WHERE I LOST MY BRAKES COMPLETELY AND DAMAGED THE ROTORS. THIS WAS BEFORE THE RECOMMENDED SERVICE PERIOD ON MY NEW VEHICLE. THE BRAKES AND ROTOR WERE REPLACED AND THE DEALER ONLY CITED IT AS 'PREMATURE WEAR' AND THAT IT WAS COVERED UNDER WARRANTY. I AM NOW AT 18,000 AND HAVE NOTICED THAT MY BRAKES ARE STILL WEARING MUCH FASTER THAN THE FRONT BRAKES. THAT IS ONLY 3,000 MILES IN WHICH THEY ARE AT THE HALFWAY WEAR POINT. THE OEM BRAKE WEAR IS SUPPOSED TO OCCUR BETWEEN 30,000 AND 40,000 MILES. THIS IS NOT THE CASE AND MAY BE THE RESULT OF THE NEW REDESIGN OF THE VW WHICH MAY HAVE CONTRIBUTED TO THE DEFECTIVE WEAR ISSUE. I AM SCHEDULED FOR ANOTHER SERVICE REPAIR AND VW OF AMERICA HAS PROVIDED A CASE NUMBER TO LOOK INTO THE MATTER (NOT RESOLVE IT OR TAKE OWNERSHIP OVER THE PROBLEM) PLEASE LOOK INTO THIS OR AT LEAST SEARCH THE INTERNET TO SEE HOW MANY OTHERS ARE HAVING THE EXACT SAME ISSUE WITH 2008 - 2011 VWS. PLEASE INITIATE AN INVESTIGATION BEFORE SOMEONE HAS AN ACCIDENT OR DIES AS A RESULT OF THIS ISSUE!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378701January 25, 2011
FUEL SYSTEM, GASOLINE
I UNDERSTAND THAT YOU ARE CURRENTLY DOING AN INVESTIGATION ON THE 2009 JETTA TDI FOR STALLING ISSUES. WHILE MY CAR IS NOT A DIESEL, I HAVE HAD SIMILAR PROBLEMS. THREE TIMES NOW WHILE DRIVING MY CAR HAS SUDDENLY HAD THE RPMS SHOOT UP AND THE CAR STALLS OUT. I HAVE BROUGHT IT IN TO THE SERVICE CENTER ALL THREE TIMES AND GIVEN DIFFERENT REASONS FOR THIS SAME ISSUE, DIFFERENT FIXES, AND THE PROBLEM REMAINS. I USE THIS CAR TO TRANSPORT MY SON AND I LONG DISTANCES FOR OUR DAILY COMMUTE OVER THE INTERSTATE. THIS CAR IS NOT SAFE. PLEASE LOOK INTO THE 2009 WOLFSBURG ALONG WITH YOUR INVESTIGATION OF THE TDI. SOMETHING NEEDS TO BE DONE AND QUICKLY. THIS HAS BECOME A VERY FRIGHTENING VEHICLE TO BE STUCK WITH. IT WAS PURCHASED NEW AND HAS ONLY 28,000 MILES. THIS IS A MANUFACTURE DEFECT. THESE PROBLEMS SHOULD NOT OCCUR ON A TWO YEAR OLD CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378416January 24, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL THE CONTACT OWNS A 2006 VW JETTA. THE CONTACT STATED WHILE THE GEAR WAS IN DRIVE POSITION THE INSTRUMENT PANEL ILLUMINATED AND GEAR INDEPENDENTLY SHIFTED INTO NEUTRAL, HE EXPERIENCED THE FAILURE NUMEROUS TIMES WHILE DRIVING AT LOW SPEED, BUT WAS ABLE TO AVOID CRASHING. THE VEHICLE WAS TAKEN TO THE DEALER WHOM PERFORMED A DIAGNOSED. THE FAILURE WAS LOCATED AT THE TRANSMISSION WHICH NEEDED TO BE REPLACED. THE MANUFACTURER ADVISED THEY WERE NOT AWARE OF THE FAILURE, AND OFFERED MINIMAL ASSISTANT TOWARDS THE PURCHASE OF A NEW VEHICLE, OR THE NEW TRANSMISSION. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WERE 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378411January 24, 2011
ELECTRICAL SYSTEM, SEATS
MY 2006 VW JETTA 2.5 L HAS HAD THE PASSENGER SIDE SEAT WARMER CATCH FIRE AND CAUSE HOLES IN MY SEAT. AS I DROPPED OFF ONE OF MY CHILDREN TO SCHOOL TODAY I NOTICED A BLACK HOLE WITH GLOWING ORANGE EMBERS IN THE SEAT! I TOUCHED IT AND REALIZED MY SEAT HAD CAUGHT ON FIRE! THANK GOD MY CHILD WAS ALREADY OUT OF THE CAR AND WAS WEARING A HEAVY COAT AND WASN'T BURNED BY IT. DEFINITELY A HUGE SAFETY ISSUE AND I'M LUCKY NO ONE WAS INJURED! *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10378311January 23, 2011
STRUCTURE
THE FRONT PANEL OF MY PANORAMIC SUNROOF SHATTERED WHILE THE CAR WAS PARKED OVERNIGHT. THERE WAS NO OVERNIGHT PRECIPITATION AND THE OVERNIGHT LOW WAS COLD--ABOUT 0--BUT NOT EXTREMELY SO. THERE WERE NO REMAINING PIECES OF GLASS LARGER THAN A DIME, AND SMALL SPLINTERS OF GLASS FELL ACROSS THE FRONT SEATS. THE DEALER INSISTED THAT IMPACT WAS THE ONLY POSSIBLE EXPLANATION, BUT THERE ARE NO OBVIOUS IMPACT POINTS. THE CAR WAS NOT PARKED UNDER ANYTHING. NO OTHER PART OF THE CAR WAS DAMAGED, AND NO OTHER CARS IN THE PARKING LOT WERE DAMAGED. THE DEALER REFUSED TO SEE THE CAR, AND VW CUSTOMER CARE IS NOT AVAILABLE ON WEEKENDS. BECAUSE I NEEDED A FORM OF TRANSPORTATION, I OPENED AN INSURANCE CLAIM AND GOT A RENTAL CAR. THE CAR WILL BE CLEANED AND REPAIRED NEXT WEEK. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10378362January 23, 2011
ENGINE AND ENGINE COOLING:ENGINE
I'VE BEEN DRIVING MANUAL TRANS CARS AND TRUCKS FOR 30 YEARS AND NEVER EXPERIENCED THE AMOUNT OF STALLING MY 6 SPEED 2010 VW JETTA SPORTWAGEN TDI EXHIBITS WHILE DRIVING LOW SPEEDS. AT FIRST I THOUGHT IT WAS JUST ME GETTING USED TO THE CAR, BUT SEVERAL ONLINE FORUMS DISCUSS THE SAME PROBLEM. I HAVE OWNED THE CAR 4 MONTHS AND EXPERIENCE OVER 6 STALLS. VERY EASY STALLING AT LOW SPEEDS. *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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