Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10464350July 5, 2012
POWER TRAIN
2011 VOLKSWAGEN JETTA TDI - TOOK IT IN FOR SERVICE ON 07/05/2012 AND THE DEALER STATES THAT I HAVE A MALFUNCTIONING CLUTCH (COULD BE A THROW OUT BEARING, PRESSURE PLATE OR MULTIPLE CLUTCH COMPONENTS) NONE OF WHICH HAS BEEN 100% DIAGNOSED UNTIL THEY PULL THE TRANSMISSION OUT AND INSPECT IT, TO DO THIS THE DEALER WANTS $1000.00 + PARTS. I WAS ALSO INFORMED THAT MY RIGHT FRONT WHEEL BEARING NEEDS REPLACING ($435.00) FOR THE BEARING ALONE + LABOR. AT THIS POINT IT SEEMS MORE OF A MANUFACTURER OR WORKMANSHIP DEFECT, I CURRENTLY HAVE 44,500 MILES ON THE CAR AND USE IT 90% ON THE HIGHWAY AT 65-75 MPH. DEALER STATES THAT THEY MAY OPEN AN INVESTIGATION WITH VOLKSWAGEN BUT I STILL HAVE TO PAY TO GET MY CAR OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464166July 4, 2012
ENGINE
ENGINE LOSS OF POWER, BLACK SMOKE FROM EXHAUST AND PINGING NOISE FROM ENGINE VEHICLE STALLED A FEW TIME IN TRAFFIC ALMOST CAUSING AN ACCIDENT WITH OTHER VEHICLES DRIVING VEHICLE TO WORK, STARTED MAKING NOISE AND DECIDED TO DRIVE TO VW DEALERSHIP. DEARLERSHIP FIRST DIAGNOSED THE PROBLEM AS A BAD CLUTCH. UNDER MY RECOMMENDATION CAMSHAFT WAS INSPECTED AND FOUND TO BE DEFECTIVE AS WELL AS THE LIFTERS THAT CONTACT THE CAMSHAFT. DEALER SAYS THIS IS NOT A VW PROBLEM AND WAS SURPRISED TO SEE A PROBLEM WITH THE CAMSHAFT. IF YOU LOOK ON THE INTERNET, MANY TDI VW OWNERS ARE EXPERIENCING THE SAME PROBLEM. THIS PROBLEM IS NOT BEING RECONGIZED BY VW AND IS COSTING OWNERS A LOT OF MONEY IN REPAIRS AS WELL AS CREATING UNSAFE DRIVING CONDITIONS FOR OWNERS OF THIS VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464156July 3, 2012
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON WHILE DRIVING JETTA TDI TO/FROM WORK. TOOK IT TO DEALER AND THEY REPORTED IT WAS THE HIGH PRESSURE FUEL SENSOR (VEHICLE STORING FAULT P0191). THEY REPLACED THE SENSOR (THINKING IT FAULTY), BUT THE FOLLOWING DAY THE CHECK ENGINE LIGHT CAME ON AGAIN. RETURNED THE VEHICLE TO THE DEALER AND THEY REPORTED THE SAME FAULT. DEALER KEPT VEHICLE FOR INVESTIGATION. THEIR INVESTIGATION REVEALED METAL SHAVINGS IN THE FUEL SYSTEM. THE VEHICLE REMAINED WITH THE DEALER BETWEEN 03/23-03/27 WHEREIN THEY REPLACED THE ENTIRE FUEL SYSTEM. ON THE MORNING OF 06/29 WENT TO START CAR AND COULD NOT GET IT TO START. VEHICLE WAS TOWED TO DEALER AND THE REPLACEMENT HIGH PRESSURE FUEL PUMP WAS DETERMINED FAULTY. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464160July 3, 2012
POWER TRAIN
MY JETTA SPORTWAGEN TDI WITH DSG TRANSMISSION WAS PURCHASED NEW IN MAY 2009. WITHIN 3 MONTHS OF PURCHASE, WE NOTICED THE CAR WOULD JERK AND SLAM INTO GEAR. EVERY TIME WE HAD THE CAR IN FOR SERVICE WE COMPLAINED OF THE "JERK" OR "SLAM". THEN, IN DEC 2009 WE RECEIVED A WARRANTY EXTENSION FOR THE DSG TRANNY FROM 60,000 MILES TO 100,000. THIS OBVIOUSLY SHOWED THERE WERE KNOWN PROBLEMS. AT ALL OF IT'S SCHEDULED MAINTENANCE APPOINTMENTS, I WOULD MENTION THE JERKINESS. THE DEALERSHIP SAID THERE WAS NO PROBLEMS SINCE THEY NEVER FELT IT SHIFT FUNNY WHEN THEY DROVE IT. IT WASN'T EVEN UNTIL 43,000 DID ANYONE RIDE IN THE CAR WITH ME TO SEE! NOT ONCE DID THEY HOOK THE CAR TO A COMPUTER TO RUN FOR CODES OR FAULTS. I DID NOT HAVE A CHECK ENGINE FAULT CODE EITHER. WE HAD THE TRANNY SERVICED PER THE VW MANUAL AT A LITTLE OVER 40,000 MILES AND THAT DID NOT HELP THE CAR. NOW, THE CAR TENDS TO DOWNSHIFT WHILE COMPLETELY STOPPED, STILL SLAMS/JERKS INTO GEAR, ROCKS BACK AND FORTH WHEN YOU PUT IT IN PARK AND ROLLS BACKWARDS SEVERAL FEET WHEN YOU PUT THE CAR IN DRIVE FROM REVERSE (IN OUR SLOPED DRIVEWAY.) THIS NEVER HAPPENED IN THE PAST, BUT NOW YOU HAVE TO "POWER" BRAKE THE CAR TO ENSURE YOU DON'T ROLL BACK AND HIT THE OTHERS IN OUR DRIVEWAY. SINCE I WAS GETTING NO WHERE, I FINALLY CALLED AN OPENED A CASE WITH VW CUSTOMER CARE. THIS TIME WHEN I TOOK THE CAR IN FOR SERVICE I MENTIONED THE PROBLEM AGAIN AND REFERENCED MY CASE NUMBER. THEY CHECKED MY CAR OUT TODAY AND SAID THEY ORDERED A NEW MECHATRONIC UNIT. THE SERVICE BULLETINS SHOWED THE EXACT SYMPTOMS THAT MY CAR WAS DOING, BUT WE NEVER GOT ANY HELP. IT WASN'T UNTIL I OPENED A CASE WITH VW THAT SOMETHING WAS DONE. WE'LL SEE IF THIS NEW PART FIXES OUR PROBLEM OR NOT. I LOVE MY JETTA, JUST NOT THE CRAPPY TRANSMISSION! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463566June 29, 2012
ENGINE
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA. THE CONTACT STATED THAT A LOUD NOISE EMITTED FROM THE DRIVE TRAIN WHENEVER THE VEHICLE WAS OPERATED. THE NOISE SOUNDED LIKE SOMETHING WAS BANGING UNDER THE HOOD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT EXAMINED THE VEHICLE AND STATED THAT THE FLY WHEEL WITHIN THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463362June 27, 2012
FUEL/PROPULSION SYSTEM, ENGINE
WHEN I STARTED MY CAR, A 2010 JETTA SEDAN TDI, IT STARTED MAKING A STRANGE NOISE, BUT STILL RAN. I TRIED TO DRIVE IT OVER TO THE VOLKSWAGEN DEALER WHICH WAS APPROXIMATELY 2 MILES AWAY. I PULLED OUT ONTO THE HIGHWAY AND ACHIEVED A SPEED OF APPROXIMATELY 30MPH. THE CAR CONTINUED TO MAKE THE NOISE AND BEGAN TO LOSE POWER WITHIN A HALF MILE. I PULLED INTO THE PARKING LOT OF A SHOPPING CENTER AT WHICH TIME THE ENGINE DIED AND WOULD NOT RESTART. THE CAR HAD TO BE TOWED TO THE VOLKSWAGEN DEALER, WALLACE IMPORTS OF JOHNSON CITY, TN. IT TOOK THEM APPROXIMATELY 1 1/2 WEEKS TO GET THE PARTS IN AND REPAIR THE VEHICLE. THE SERVICE REPRESENTATIVE EXPLAINED TO MY HUSBAND THAT THERE WAS A CATASTROPHIC FAILURE OF THE HIGH PRESSURE FUEL PUMP, WHICH RESULTED IN METAL FRAGMENTS CONTAMINATING THE ENTIRE FUEL SYSTEM. AS A RESULT, HE WAS TOLD THAT EVERY PART WHICH CAME IN CONTACT WITH THE FUEL HAD TO BE REPLACED, INCLUDING THE FUEL TANK, FUEL LINES, FILTERS, FUEL INJECTORS, AND MANY OTHERS. THERE WAS A TWO PAGE LIST OF THE PARTS USED TO FIX MY CAR. MY CONCERN IS THAT THIS COULD HAPPEN AGAIN RESULTING IN AN UNSAFE SITUATION. FURTHER, WE ALSO HAVE 2010 JETTA TDI SPORTSWAGEN AND HAVE CONCERNS OF THE SAME PROBLEM OCCURRING AT HIGHWAY SPEEDS SINCE MY HUSBAND ROUTINELY MAKE ROUND TRIPS OF 230 MILES AT LEAST TWICE A WEEK TRAVELING MAINLY ON THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463154June 26, 2012
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:SWITCH
THE CAR'S OWN KEYS COULD NOT BE INSERTED INTO THE IGNITION. THE DUST CAP INSIDE THE IGNITION CYLINDER/ SWITCH WAS BLOCKING THE KEY FROM ENTERING. THE STEERING WHEEL WAS LOCKED BECAUSE OF THE IGNITION KEY NOT ABLE TO ENTER THE IGNITION SWITCH. ALSO THE TRANSMISSION COULD NOT BE MOVED FROM PARKING BECAUSE OF THE ABOVE REASON. AS A RESULT, WE WERE ALL STRANDED ON THE ROAD FOR SEVERAL HOURS BECAUSE THE CAR KEYS COULD NOT BE INSERTED TO THE IGNITION. HAD TO TOW THE CAR TO VW DEALERSHIP AND THE DEALERS WANTED TO CHANGE THE ENTIRE IGNITION SWITCH. LATER FOUND OUT THAT IT CAN HAPPEN TO ANY VW JETTA BECAUSE OF THE WAY THE CYLINDER HAS BEEN DESIGNED BY VW AND VWOA DOES NOT WANT TO MAKE ANY RECALL AND CHANGE THIS DESIGN. PLEASE NOTE THAT THE CAR IS ONLY 4 YEARS OLD, USED ONLY BY ME VERY GENTLY, AND THE IGNITION SWITCH DESIGN IS FAULTY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463200June 26, 2012
FUEL SYSTEM, DIESEL
THIS WAS A HIGH-PRESSURE FUEL PUMP FAILURE. AT 03:52 ON 060812 I FILLED MY CAR'S TANK WITH 9.4 GALLONS OF DIESEL FUEL AT THE CAMINO PETROLEUM STATION AT EL CAMINO REAL 698, SOUTH SAN FRANCISCO, CA. (MILEAGE: 43375.) NOTE: I HAVE NEVER MIS-FUELLED THIS VEHICLE; I HAVE BEEN A COMMERCIAL MOTOR VEHICLE DRIVER FOR 25 YEARS. AT APPROXIMATELY 08:00, WHILE DRIVING SOUTHBOUND ON CA INTERSTATE 5 AT EXIT #262, THE GLOW PLUG INDICATOR LIGHT BEGAN TO FLASH AND THE ENGINE'S POWER OUTPUT DECREASED. I PULLED INTO THE BUTTON WILLOW (CALIFORNIA) REST STOP, THEN INTO A PARKING STALL WHEREIN THE ENGINE STOPPED RUNNING; IT WOULD NOT START AGAIN. THE CAR WAS TOWED TO THE FAMILY AUTO GROUP VOLKSWAGEN DEALERS SHOP (IN BAKERSFIELD, CA) WHERE HIGH-PRESSURE FUEL PUMP FAILURE WAS DIAGNOSED. I HAVE BEEN INFORMED BY FAMILY AUTO GROUP'S SERVICE REPRESENTATIVE THAT VOLKSWAGEN'S POWER TRAIN WARRANTY WILL COVER THE COST OF REPAIRS. IT IS MY UNDERSTANDING THAT THE CAR'S ENTIRE FUEL SYSTEM (FROM THE FUEL TANK TO THE FUEL INJECTORS) HAS BEEN REPLACED DUE TO SYSTEM-WIDE CONTAMINATION BY METAL PARTICLES FROM THE HIGH-PRESSURE FUEL PUMP. THE COST OF REPAIRS ARISING FROM THIS SORT OF THING IS ESTIMATED TO BE FROM $6,000.00 TO $10,000.00 IN PARTS AND LABOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462972June 25, 2012
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY WOULD NOT INSERT INTO THE IGNITION AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION AND THEY STATED THAT THE CYLINDER LOCK WAS BLOCKED AND THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY TOOK A COMPLAINT. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463094June 25, 2012
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
PER SERVICE ADVISOR RATTLE OCCURS FROM REAR DECK ON VEHICLES EQUIPPED WITH "FENDER" SOUND SYSTEM AND THEY HAVE A "CAMPAIGN" TO FIX THE PROBLEM BUT NOT ON THIS MODEL YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462868June 24, 2012
ELECTRICAL SYSTEM, BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT, EXTERIOR LIGHTING:BACK UP LIGHTS
REVERSE LIGHTS ON BOTH DRIVER AND PASSENGER SIDE OF VEHICLE ARE NOT WORKING WITH 580 MILES ON THE CAR AND AFTER 1 MONTH OF OWNERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462870June 24, 2012
ENGINE
CAMSHAFT BEGAN KNOCKING AROUND 100,000 MILES. MANY OTHER '06 JETTA TDI HAVE HAD PREMATURE CAMSHAFT FAILURES AS WELL. KNOCKING INTENSIFIED JUST BEFORE 101,000 MILES. TOOK IT TO MECHANIC WHO WAS VERY FAMILIAR WITH THE ISSUE, AS HE HAS SEEN MORE THAN HIS SHARE. HE SAID THE EARLIEST FAILURE HE HAS SEEN WAS AT AROUND 40,000 MILES. I HAD TO GO TO GREAT EXPENSE TO REPLACE CAM FOLLOWER, CAMSHAFT AND CAM BEARINGS. IT ALSO CAUSED PREMATURE WEAR ON MY LIFTERS, WHICH I EXPECT I'LL HAVE TO DO SOON, AS THEY ARE STARTING TO "TICK". I LOVE MY TDI, AND HAVE MADE SURE ALL SERVICE WAS DONE PROMPTLY. I AM FRUSTRATED THAT VWAG HAS DENIED THERE IS A PROBLEM. IF ENOUGH PEOPLE COMPLAIN, THEN THEY WILL HAVE TO ADMIT THAT POOR ENGINEERING IS THE CAUSE OF THE PREMATURE CAMSHAFT FAILURES THAT ARE PLAGUING PUMPED USE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462562June 21, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT RESPOND. AFTER A FEW SECONDS, THE VEHICLE ACCELERATED RAPIDLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE FAILURE COULD NOT BE DUPLICATED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES AND BECAME INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE BUT OFFERED NO ASSISTANCE TO THE CONTACT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462603June 21, 2012
AIR BAGS
I WAS IN 2 ACCIDENTS I DON'T REMEMBER THE DATES, BUT ONE WAS IN THE LATTER PART OF 2010 AND ANOTHER WAS IN 2008. IN BOTH ACCIDENTS THE AIR BAGS FAILED TO DEPLOY, THE AIR BAG LIGHT NEVER GOES OFF, EVEN BEFORE THE ACCIDENTS. I HAD THIS LIGHT RESET ABOUT 3 TIMES, THE FIRST TIME WAS THROUGH THE DEALER AND THE OTHERS WHERE THROUGH AUTO MECHANIC SHOP. THE DEALER WANTS TO CHARGE ME $250 TO FIX THE LIGHT PROBLEM, THEY SAY IT HAS SOMETHING TO DO WITH THE SEAT BELT BUCKLE. I REALLY THINK THAT THIS HAS BEEN A SAFETY PROBLEM AND THAT THERE HAVE BEEN MANY COMPLAINTS INREGARD TO THIS MATTER. YET THE DEALER DOES NOT WANT TO ACCEPT RESPONSIBILITY. *TT
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10462666June 21, 2012
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I PURCHASED MY BRAND NEW VW JETTA FROM THE DEALERSHIP LOT. LESS THAN 4 WEEKS LATER WHEN THE CAR WAS IN THE DRIVEWAY I STARTED IT, AND AS I PRESSED THE GAS DOWN THE CAR BEGAN TO MOVE (IN A SPUTTERING/JERKING TYPE OF MOVEMEN)T BUT IT WAS NOT ABLE TO GO MORE THAN 7 FEET BEFORE IT STALLED OUT,, AND THE RPM'S WERE HIGH AND THE CAR JUST MOVED LIKE IT WAS NOT ABLE TO PROPERLY ACCELERATE, IT STALLED OUT BEFORE THE END OF MY DRIVE WAY. I STARTED IT AGAIN AND IT DROVE PROPERLY, THIS EXACT INCIDENT OCCURRED AT LEAST1- 2 TIMES A WEEK ON A COLD START. I TOOK IT TO DEALERSHIP, NOTHING FOUND ON DIAGNOSTICS.THEN AT LEAST EVERY 1-2 MONTHS I TOOK IT TO DEALERSHIP, NO PROOF ON DIAGNOSTICS .NEXT A RECALL & WORK WAS DONE. SAME PROBLEM OCCURRED AGAIN AND AGAIN. TOOK IT BACK. THEY SAID THEY COULD NOT FIND A SOLUTION BECAUSE ITS NOT REPEATING THE STALLING WHEN ITS AT DEALERSHIP. I AM STILL HAVING THE ISSUE OF MY CAR STALLING OUT WHEN DRIVING, IT IS A SAFETY ISSUE. IT IS DANGEROUS DRIVING A CAR THAT STALLS OUT WHILE YOU ARE ON THE ROAD. SINCE THE COLD START ISSUES I HAVE ALSO HAD IT STALL OUT ON THE ROAD, IN AN INTERSECTION. THIS CAR IS STILL REPEATING THE STALLING. I CANNOT GET ANY ANSWERS ON HOW TO FIX IT DUE TO NO "PROOF" ON DIAGNOSTICS CHECK. I FEEL UNSAFE IN MY CAR. IT STARTS TO ACCELERATE THEN SHUTS OFF. THIS IS NOT ACCEPTABLE AND HASNT EVER BEEN PROPERLY FIXED EVEN THOUGHVW CORPORATE HAS A CASE ON THE ISSUES OF MY CAR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462252June 19, 2012
ENGINE
2005.5 NEW JETTA TDI DIESEL.CAM SHAFT DEFECT. WORN LOBES AND CYLINDER HEAD DAMAGE. REPLACED TIMING BELT AS WELL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461701June 14, 2012
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE, POWER TRAIN, ELECTRICAL SYSTEM
FIRST INCIDENT IN JULY 2011 BUT SAME ONGOING ISSUE AND AT THE DEALERSHIP AT LEAST 8 TIMES IN 11 MONTHS. CURRENTLY AT THE DEALERSHIP AGAIN FOR ALMOST 3 WEEKS NOW. ITS ALWAYS THE SAME "SYMPTOMS" BUT ALWAYS TOLD ITS ANOTHER PROBLEM..... AS FOLLOWS: -SPUTTERS AND JERKS -EXHAUST OR GAS FUMES OVERCOME THE CAR -ENGINE REVS BUT THE CAR WONT MOVE, THEN JOLTS FORWARD. -STALLS WHEN TRYING TO START, IT JERKS VIOLENTLY MAKING A PUTTING NOISE AS IF IT CAN'T GET FUEL THEN DIES. -THERE'S A BEEPING NOISE COMING FROM SOMETHING IN THE ENGINE WHEN IT STALLS THAT NO ONE SEEMS TO KNOW WHAT IT IS. I HAVE REPLACED: -INTAKE MANIFOLD -ALL FUEL SENSORS -LOW PRESSURE FUEL PUMP -HIGH PRESSURE FUEL PUMP -MELTED FUSES WITH UNKNOWN CAUSE -TWO BATTERIES -OTHER SMALLER ITEMS RELATED TO FUEL SYSTEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461423June 13, 2012
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL
I WAS GOING DOWN THE ROAD AT APPROXIMATELY 45 MPH, THE ENGINE LOST POWER AND STALLED. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD, THEN HAVE IT TOWED. MY SPOUSE IS AN ENGINE MACHINIST, AND AFTER TALKING TO A VOLKSWAGEN DEALERSHIP, AND TAKING THE CAR APART, FOUND METAL SHAVINGS THROUGHOUT THE FUEL SYSTEM. SO FAR, HE HAS SPENT $3200 FOR PARTS WHICH HAS DEPLETED OUR SAVING ACCOUNT. HE IS SELF EMPLOYED AND I WORK PART TIME AND PART TIME STUDENT, PAYING $400 A MONTH FOR A CAR WE THOUGHT WOULD BE SAFE, DEPENDABLE AND ECONOMICAL! THIS IS CLEARLY A SAFETY ISSUE, DOCUMENTED FOR OVER 2 YEARS WITH NO RESPONSIBILITY TAKEN BY VW, WHO HAS FALSELY DENIED ANY ONGOING ISSUE OF THIS SORT. FORTUNATELY, MY HUSBAND CAN DO THE LABOR, BUT PEOPLE ARE SPENDING $8,000 TO $10,000 TO GET THIS VW PROBLEM FIXED, AND IN SOME CASES HAS HAPPENED AGAIN. THIS HIGH PRESSURE FUEL SYSTEM IS FAULTY AND UNSAFE. VW NEEDS TO TAKE RESPONSIBILITY FOR THEIR PRODUCT TO ENSURE CUSTOMER SAFETY ON THE ROADWAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461164June 11, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD METAL TO METAL NOISE EMITTED OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT THAT THE FRONT PASSENGER'S SIDE COIL SPRING WAS FRACTURED. THE MECHANIC WAS UNABLE TO LOCATE THE PART NEEDED FOR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461167June 11, 2012
ENGINE, POWER TRAIN
ON HIGHWAY GOING APPROX 60 MPH, CAR LOCKED UP, SKIDDING FOR ABOUT 50 FEET. WAS UNABLE TO ENGAGE CLUTCH, ENGINE WAS STILL RUNNING THOUGH. GOT CAR TOWED TO DEALERSHIP, DISCOVERED ENGINE MOUNT BOLT HAD SHEARED OFF, CAR HAS NEVER BEEN IN AN ACCIDENT AND HAS HAD ALL OIL CHANGES/ETC ( 2K MILES LATE FOR 60K SERVICE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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