Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10489236December 19, 2012
FUEL/PROPULSION SYSTEM
CAR: 2009 VOLKSWAGEN TDI SPORTWAGEN ON DECEMBER 16TH AT APPROXIMATELY 1230PM, I ENTERED INTERSTATE I-95 VIA EXIT 19 IN SOUTHPORT, CT HEADING SOUTHBOUND. AS I ACCELERATED AND MERGED INTO THE LANE FROM THE ONRAMP AS I GOT UP TO SPEED (@60 MPH) THE "GLOW PLUG LIGHT" CAME ON AND THEN THE ENGINE LIGHT CAME ON. THE CAR IMMEDIATELY BEGAN LOSING POWER AND I PULLED OVER TO THE SIDE OF THE VERY BUSY INTERSTATE. IT WAS DANGEROUS AS I LOST POWER AND HAD TO MANEUVER BETWEEN PASSING CARS IN ORDER TO GET TO THE SHOULDER TO PULL OVER. I TURNED OFF THE ENGINE AND LET THE CAR REST FOR A MINUTE OR SO. I TURNED THE ENGINE BACK ON AND THE CHECK ENGINE LIGHT CAME ON AGAIN. I ATTEMPTED TO ACCELERATE AND THE CAR HAD VERY LIMITED POWER SO I IMMEDIATELY STOPPED THE CAR AGAIN AND TURNED OFF THE ENGINE. I GOT OUT OF THE CAR, OPENED THE HOOD, AND NOTICED WHAT APPEARED TO BE GASOLINE COATING THE ENGINE AS WELL AS TRAILING BEHIND THE CAR. I CALLED AAA AND HAD MY CAR TOWED TO THE RIVERBANK VOLKSWAGEN DEALERSHIP IN STAMFORD, CT WHICH WAS CLOSED DUE TO THE FACT THAT IT WAS SUNDAY. THE FOLLOWING DAY I SPOKE WITH THE SERVICE MANAGER AND WAS INFORMED THAT THE CAR WOULD NOT BE LOOKED AT UNTIL FRIDAY DECEMBER DEC 21ST WHEN A "SPECIALIST" FROM VW WOULD ARRIVE TO INSPECT THE CAR. I HAVE PERFORMED MY OWN DILIGENCE AND HAVE FOUND THAT SIMILAR ISSUES WITH THE 2009 JETTA TDI'S HAVE BEEN FAIRLY COMMON AND I EXPECT (HOPE) VW WILL COVER ALL REPAIR AND RENTAL CAR COSTS FOR ME IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489093December 18, 2012
VEHICLE SPEED CONTROL, ENGINE
THE CAR ABRUPTLY DECELERATED FROM 65 TO 35 MPH ON A MAJOR INTERSTATE AS THE ENGINE WENT INTO 'LIMP MODE'. THE SUDDEN DECELERATION CAUSED SWERVING AND I HAD TO PULL OVER TO THE CURB IN ORDER TO AVOID AN ACCIDENT. THE COIL/CHECK ENGINE LIGHT TURNED ON AND CAR HESITATED AS IT DROVE. THIS IS THE THIRD INCIDENT THAT THIS CAR HAS HAD WITH THE EXHAUST PROBLEM CAUSING ENGINE TO FORCE DECELERATION AND ABRUPT STOPPING EVEN STALLING. THE SYSTEM THIS TIME DIAGNOSED A DEFECTIVE EXHAUST CONTROL MODULE/FLAP. THE PREVIOUS EMISSIONS ISSUE WHILE THE CAR WAS UNDER WARRANTY INVOLVED DEFECTIVE EGR VALVES. PROBLEM SEEMS TO SHOW UP EVERY 10-15K MILES ON THIS DIESEL MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488938December 16, 2012
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, DIESEL
I STARTED MY CAR AND FOR THE FIRST TIME EVER, IT HESITATED AND FAILED TO START. I RESTARTED MY CAR AND IT STARTED. I PROCEEDED TO DRIVE HOME AND ABOUT A HALF MILE INTO THE DRIVE IT HESITATED AND LOST MUCH OF ITS POWER. A FLASHING GLOW PLUG WARNING LIGHT CAME ON AND THEN A QUICK MESSAGE ON THE DISPLAY ABOUT AN ENGINE FAILURE AND BRING TO SERVICE. I WAS ABOUT A MILE FROM MY VW DEALERSHIP AND DROVE TOWARDS IT. ABOUT A QUARTER OF A MILE LATER, THE CAR (STILL HESITATING - NOW I KNOW IT IS CALLED "LIMP MODE") MADE A GRINDING NOISE FROM THE PASSENGER SIDE OF THE ENGINE BAY, AND THE CAR LOST ALL POWER AND STOPPED IN TRAFFIC. I HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHERE THEY DIAGNOSED A HIGH PRESSURE FUEL PUMP FAILURE. THE ENTIRE FUEL SYSTEM (FUEL TANK, 3 PUMPS, ALL FUEL LINES, COMMON RAIL FUEL DELIVERY SYSTEM, FUEL FILTER HOLDER, FUEL FILTER, FUEL INJECTORS) WERE REPLACED UNDER POWER TRAIN WARRANTY. I AM THE ONLY PERSON TO FILL THIS CAR WITH DIESEL FUEL AND ALWAYS DO SO AT REPUTABLE STATIONS. THE FUEL WAS TESTED AND DID NOT CONTAIN GASOLINE OR ANY ADDITIVES. THIS CAR WAS FIRST PURCHASED IN NORTH CAROLINA AND IS A US VEHICLE. I BOUGHT IT FROM THE ORIGINAL OWNER (AT 6200 MILES) AND DROVE IT TO CANADA. IT IS REGISTERED IN ONTARIO. I HAVE HAD ALL SERVICE DONE IN BUFFALO NY AT NORTHTOWN VW WHILE UNDER WARRANTY AND THIS REPAIR WAS ALSO PERFORMED (AS PER VW OF AMERICA RESTRICTIONS) IN BUFFALO NY. I HAD TO PAY THE EXPENSE OF HAVING IT TOWED FROM TORONTO TO BUFFALO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488761December 14, 2012
VISIBILITY/WIPER, STRUCTURE:BODY
FOR CLARIFICATION, MY CAR IS A MARK 5 2005.5 NEW JETTA, NOT A MARK 4 2005 JETTA. WHEN YOU SHUT THE TRUNK, IT SEEMS TO CLOSE COMPLETELY. IT STAYS IN THE CLOSED POSITION AND CANNOT BE PULLED OPEN. HOWEVER, ONCE YOU DRIVE OFF, THE TRUNK MAY OPEN SUDDENLY AND YOU CANNOT SEE ANYTHING BEHIND YOURSELF BECAUSE THE TRUNK HOOD OBSTRUCT YOUR REAR WINDOW. THIS HAS HAPPENED A COUPLE OF TIMES TO ME, AND MANY OTHER JETTA OWNERS CAN BE SEEN SAYING THAT THEY HAVE THE SAME PROBLEM ON ONLINE FORUMS. SOMETIMES, THE TRUNK CANNOT BE CLOSED AT ALL. YOU CAN STAND THERE AND SHUT THE TRUNK OVER AND OVER AGAIN, AND IT WILL NOT LATCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488717December 13, 2012
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I WAS DRIVING ON THE HIGHWAY DOING ABOUT 55 MILES AN HOUR WITH FULL TRAFFIC AND MY JETTA SPUTTERED AND BEGAN TO LOSE SPEED-QUICKLY, I TRIED TO ACCELERATE BY PRESSING GAS PEDAL BUT NOTHING HAPPENED AND I LUCKILY COASTED INTO STORE PARKING LOT. I TRIED TO RESTART IT BUT IT WOULD NOT RESTART. I HAD IT TOWED TO VW DEALERSHIP AND THEY CALLED ME THE NEXT DAY TO SAY IT WAS THE INTERCOOLANT SYSTEM AND IT WOULD BE 1300.00. VERY VERY LUCKY I WAS NOT HIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488610December 12, 2012
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE TRAVELING ON INTERSTATE 4 AT 65 MPH THE AUTOMATIC TRANSMISSION WENT FROM DRIVE TO SECOND GEAR BY ITSELF EVEN THOUGH THE GEAR SELECTOR WAS IN DRIVE, NEARLY PUTTING ME THROUGH THE WINDSHIELD HAD I NOT HAD MY SEAT BELT ON. I MANAGED TO GET ONTO THE BURM OF THE HIGHWAY AND STOP. AT THIS POINT TRANSMISSION FLUID WAS DUMPING ALL OVER THE ROAD AND THE CAR WOULD NO LONGER MOVE AND THE DIGITAL GEAR SELECTION LIGHT WAS FLASHING ON AND OFF CONTINUOUS(PRND). HAD IT TOWED TO MY VW MECHANIC AND THEY FOUND THAT THE ELECTRONIC VALVE ASSEMBLY HAD QUIT WORKING AND THAT THE MECH TRONIC CLUTCH ASSEMBLY WAS DESTROYED BY IT GOING FROM DRIVE TO 2ND . AFTER RESEARCHING ON THE INTERNET, I FOUND THAT VW HAS KNOWN ABOUT THIS PROBLEM AND HAS SENT OUT LETTERS TO CUSTOMERS THAT HAVE 2007-2010 VEHICLES WITH THIS SAME TRANSMISSION THAT THEY WOULD REPLACE THEIR DEFECTIVE TRANSMISSIONS UNDER AN EXTENDED WARRANTY OR RE-IMBURSE THEM FOR REPAIRS IF DONE PRIOR TO THIS LETTER UP TO 100000 MILES. I CONTACTED VW USA AND ASKED ABOUT MY CAR AND WAS TOLD BECAUSE MY CAR WAS A 2006 IT WASN'T COVERED EVEN THOUGH I GOT THEM TO ADMIT THAT IT WAS THE SAME TRANSMISSION THAT WAS USED FOR 2005.5 THROUGH 2010. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487981December 11, 2012
FUEL SYSTEM, DIESEL, FUEL/PROPULSION SYSTEM
TDI DIESEL JETTA WITH 30,000 MILES BY ORIGINAL OWNER WAS BEING DRIVEN 35 MPH CITY SECONDARY STREETS, VEHICLE ABRUPTLY LOST POWER. COASTED TO SIDE OF ROAD. POLICE WERE CALLED, THEY ASCERTAINED THAT LOCATION WAS SAFE ENOUGH UNTIL TOW. TOWED TO DEALER. DEALER SAID FUEL PUMP HAD FAILED. VEHICLE HAD BEEN TO DEALER A FEW DAYS BEFORE FOR 30,000 MILE SERVICE. DIESEL FUEL ALMOST ALWAYS PURCHASED AT SAME 3 YR OLD BUSY STATION, AND CAR WAS RUNNING ON SAME TANK OF FUEL AS WHEN IT WAS SERVICED. THERE WAS NO WARNING OF PROBLEMS, NO HESITATION, NO LOSS OF POWER, NO WARNING LIGHTS BEFORE TOTAL SHUTDOWN OF ENGINE. ON A FREEWAY, THIS COULD HAVE BEEN VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487799December 9, 2012
SEATS
AFTER NOTICING FOR WEEKS THAT MY HEATED SEATS WOULD ONLY WORK WHEN TURNED TO 5 (PASSENGER SEAT DOESN'T WORK AT ALL), MY LEG BEGAN BURNING WHILE DRIVING. I SMELLED SOMETHING BURNING AND LOOKED DOWN TO SEE THAT THERE WAS A HOLE IN MY SEAT AND THERE WAS SMOKE COMING OUT OF IT. I IMMEDIATELY TURNED THE SEAT OFF AND HAVEN'T TURNED IT ON SINCE. WHEN I CONTACTED VW, THEY TOLD ME THAT MY VEHICLE WAS NOT INCLUDED IN THE HEATED SEAT RECALL AND THAT I WOULD BE RESPONSIBLE FOR THE COST OF DIAGNOSING THE PROBLEM AS WELL AS FOR THE REPAIRS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10487642December 7, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE TRYING TO RETRIEVE A CHILD FROM THE REAR SEAT, THE DRIVER AND PASSENGER REAR DOORS FAILED TO UNLOCK. THE CONTACT WAS ABLE TO RETRIEVE THE CHILD BY ENTERING THE VEHICLE FROM THE FRONT AND CLIMBING TO THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487587December 6, 2012
SEAT BELTS
SEAT BELT MADE NOISE WHEN PUTTING ON AND SUDDENLY HAD NO TENSION. SINCE SEAT BELT WILL NO LONGER RETRACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487418December 5, 2012
ELECTRICAL SYSTEM:HORN
STARTING THE END OF OCTOBER, 2012 MY HORN STARTED WORKING ONLY INTERMITTENTLY. ON A COUPLE OF OCCASIONS I HAVE HAD PEOPLE PULLING INTO MY LANE WITHOUT LOOKING, AND I TRIED TO HONK TO LET THEM KNOW I WAS THERE, YET THE HORN WOULD NOT WORK. I HAD TO BRAKE HARD, OR SWERVE ABRUPTLY TO AVOID BEING HIT. IT WORKS INTERMITTENTLY WHEN I AM LOCKING THE CAR WITH THE ALARM ALSO. THIS IS NOT ASSOCIATED WITH THE FUSE PROBLEM THE CARS WERE RECALLED FOR EARLIER. THE HORN WOULD QUIT WORKING ALL TOGETHER IF THE FUSE WENT BAD. SOMETIMES THE HORN WORKS, AND SOMETIMES IT DOESN'T. I HAVE LOGGED ONTO SEVERAL ON-LINE FORUMS FOR VOLKSWAGEN OWNERS, SUCH AS WWW.TDI.CLUB AND NOTICED THAT OTHERS WITH THE SAME CAR ARE HAVING THE SAME PROBLEM. I TOOK IT TO VOLKSWAGEN TO HAVE IT FIXED, AND THEY SAID THEY FOUND NOTHING WRONG. THE HORN HAPPENED TO BE WORKING THAT MORNING. THERE IS OBVIOUSLY A DEFECTIVE PART(S) PROBLEM IF MANY ARE EXPERIENCING THE ISSUE. IT IS DEFINITELY A SAFETY ISSUE AS THE LOSS OF THE HORN AT THE WRONG TIME HAS ALMOST CAUSED ME TO HAVE SOME ACCIDENTS. PLEASE HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487495December 5, 2012
POWER TRAIN
TRANSMISSION FAILS TO ENGAGE INTO THIRD GEAR, THEN ENGINE REVS UP, THEN SLAMS INTO GEAR. TRANSMISSION STAYS IN THIRD GEAR REGARDLESS OF SPEED. TRANSMISSION STAYS IN FIFTH GEAR REGARDLESS OF SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487273December 4, 2012
FUEL/PROPULSION SYSTEM, ENGINE, FUEL SYSTEM, DIESEL
HAPPENED LAST NIGHT, WITH MY 6 YR OLD DAUGHTER IN THE CAR, AND WIFE DRIVING ON THE FREEWAY! CHECK ENGINE LIGHT, AND FUEL INJECTOR/GLOW PLUG LIGHT BLINKING, CAR SHUTDOWN, BUT FORTUNATELY WAS ABLE TO PULL OFF TO THE SIDE BUT STILL NEXT TO FREEWAY ON/OFF RAMP. CAR WOULD CRANK OVER BUT NOT START. CALLED AAA TOW TO VW DEALER WHERE THE CAR WAS PURCHASED. I DROVE THE CAR EARLIER THAT MORNING ON A FAIRLY LONG TRIP (OVER 100 MILES), AND STARTED NOTICING THE FUEL ECONOMY WASN'T AS GOOD AS I NORMALLY WOULD GET (40 MPG), BUT IT WAS RAINING HEAVY THAT MORNING SO THAT'S WHAT I ATTRIBUTED IT TO, BUT ONLY SEEING 30 MPG AFTER ALL FREEWAY DRIVING WAS SUSPICIOUS TO ME. VW DEALER SAID THE HIGH PRESSURE FUEL PUMP FAILED AND CONTAMINATED THE ENTIRE DIESEL FUEL SYSTEM AND ALL THE PARTS WILL NEED TO BE REPLACED AND FUEL SYSTEM CLEANED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487153December 3, 2012
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE TRANSMISSION OVERHEAT WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT MOVED OFF THE ROADWAY AND RESTARTED THE VEHICLE, AS IT RESUMED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION WHERE THEY ADVISED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT WHILE PERFORMING AN INSPECTION OF THE VEHICLE, HE NOTICED THAT THE WIRES THAT WERE CONNECTED TO THE ALTERNATOR WERE BURNED AND THE FUSE BLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10486523November 30, 2012
FUEL/PROPULSION SYSTEM, ENGINE, FUEL SYSTEM, DIESEL
WHILE DRIVING THE DASH WARNING LIGHTS ILLUMINATED AND THE CAR STALLED CAUSING COMPLETE LOSS OF ALL POWER STEERING ALMOST CAUSING ME TO LOSE CONTROL AND WRECK. I WAS ABLE TO STEER CAR TO SIDE OF ROAD AND STOP. ONCE STOPPED WAS ABLE TO GET CAR TO RESTART BUT WAS BARELY ABLE TO DRIVE HOME (PERIODICALLY DIED AND HAD TO RESTART, WOULDN'T STAY RUNNING OR IDLE). HAD CAR TOWED TO REPAIR SHOP. THEY HAVE DIAGNOSED PROBLEM AS LOW RAIL FUEL PRESSURE CAUSED BY FAILED HIGH PRESSURE FUEL PUMP. THIS FAILURE CAUSED METAL SHAVINGS TO BE DISPERSED THROUGHOUT ENTIRE FUEL SYSTEM. I'M TOLD THAT THE HP FUEL PUMP, LOW AND HIGH PRESSURE FUEL REGULATORS, AND TANK FUEL PUMP ALL MUST BE REPLACED ALONG WITH A COMPLETE REMOVAL AND CLEANING OF ALL FUEL SYSTEM COMPONENTS. ESTIMATED COST TO REPAIR IS BETWEEN $7,000 AND $10,000. THIS CAR IS A DIESEL TDI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486518November 30, 2012
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
AS I WAS DRIVING 65MPH ON THE HIGHWAY MY CAR COMPLETELY SHUT DOWN. I HAD NO LIGHTS, NO GAS, NO ANYTHING. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD. AFTER ABOUT 20 MINUTES, THE CAR STARTED BACK UP, BUT I ONLY MADE IT ABOUT 1.5 MILES BEFORE IT DID IT AGAIN. VW DEALERSHIP REPLACED MY ENTIRE COMPUTER MODULE (J519) AND THEN LET ME LEAVE THE LOT. I CONTINUED TO HAVE TROUBLE STARTING THE CAR. THE DEALERSHIP REPLACED THE RELAY FOR THE STARTER BECAUSE IT WAS OVERHEATING. I AM NOW (OCT 2012) HAVING ISSUES WITH THE UNLOCKING OF MY DRIVER SIDE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487101November 30, 2012
POWER TRAIN
ON MONDAY, NOVEMBER 26TH I WAS DRIVING MY WIFE IN OUR 2011 VOLKSWAGEN JETTA TDI DIESEL FROM OUR VACATION PROPERTY IN SALYER, CALIFORNIA (TRINITY COUNTY) TO OUR HOME IN ARCATA, CALIFORNIA (HUMBOLDT COUNTY), A DISTANCE OF 45 MILES ALONG ROUTE 299. 299 IS A TWO LANE HIGHWAY THAT HAS OCCASIONAL PASSING LANES AND HAS A POSTED SPEED OF 55 MPH. APPROXIMATELY 15 MILES INTO THE TRIP, I ATTEMPTED TO PASS A SLOW MOVING VEHICLE BY MEANS ONE OF THESE PASSING LANES. AS I PULLED INTO THE PASSING LANE, THE JETTA ACCELERATED SMOOTHLY FROM 45 MPH TO APPROXIMATELY 60 MPH, WHEN IT SUDDENLY LOST POWER AND BEGAN TO DECELERATE RAPIDLY, EVENTUALLY DOWN TO APPROXIMATELY 20 MPH, ALTHOUGH THE ENGINE WAS ROARING AT A VERY HIGH LEVEL OF RPM?S AS THIS DECELERATION OCCURRED. THIS EVENT CREATED AN EXTREMELY DANGEROUS SITUATION: THE PASSING LANE IS OF LIMITED LENGTH AND THE PASSING MANEUVER NEEDED TO BE COMPLETED BEFORE IT ENDED BECAUSE THERE WAS ONCOMING TRAFFIC. IMMEDIATELY BEHIND THE JETTA WAS A PICKUP TRUCK THAT HAD ALSO PULLED INTO THE PASSING LANE. AS THE DECELERATION OCCURRED, THE PICKUP TRUCK CAME WITHIN INCHES OF COLLIDING WITH THE REAR OF THE JETTA. FORTUNATELY, I WAS ABLE TO GET THE CAR TO SAFETY AT THE SHOULDER OF THE ROAD. THEREAFTER THE CAR COULD ONLY BE DRIVEN IN 1ST GEAR AND AT ONLY AT A VERY SLOW SPEED. I CALLED VOLKSWAGEN OF AMERICAN AND THEY MADE ARRANGEMENTS TO TOW THE JETTA TO THE NEAREST DEALER, REDDING VOLKSWAGEN, LOCATED IN REDDING CALIFORNIA. THIS IS THE SECOND TIME AN EVENT LIKE THIS HAS OCCURRED SINCE I PURCHASED THE JETTA ON JULY 10, 2011. IN APRIL 2012, AS I PULLED ONTO THE MAIN STREET IN SUSANVILLE CALIFORNIA AND BEGAN ACCELERATING FROM A STOP TO APPROXIMATELY 35 MPH, THE JETTA SUDDENLY AND RAPIDLY DECELERATED. ON BOTH OCCASIONS THE RAPID DECELERATION OCCURRED WITHOUT ANY WARNING LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486477November 29, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE ENGINE FAULT WORKSHOP LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE FAILURE COULD HAVE BEEN CAUSED BY A FAILING FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486351November 28, 2012
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, DIESEL
THE CAR'S ENGINE STOPPED FUNCTIONING WHILE DRIVING ON I-80 ON THE WAY TO WORK IN THE MORNING. I WAS IN THE FAR LEFT LANE AND HAD TO USE HAZARD SIGNALS TO PULL THE CAR TO THE RIGHT SHOULDER DURING BUSY COMMUTE TRAFFIC. THE ENGINE GLOW LIGHT INDICATOR AND THE MALFUNCTION INDICATOR LAMP WERE ON DURING THE FAILURE. THE CAR DID NOT RESTART AND A TOW TRUCK TOOK THE VEHICLE TO THE NEAREST DEALERSHIP. METAL DEBRIS WAS PRESENT INSIDE OF THE FUEL PUMP AND FUEL FILTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486073November 26, 2012
ENGINE
CHECK ENGINE LIGHT CAME ON IN THE MORNING. NOTICED ROUGH IDLE AND POOR ACCELERATION ON MY MORNING COMMUTE. CHECK ENGINE LIGHT WAS ON FOR MISFIRES ON CYLINDERS 2 - 5. TOOK THE CAR INTO THE DEALERSHIP THAT EVENING. DEALERSHIP PERFORMED $900 OF REPAIRS ON THE CAR AND THEN DECLARED THAT THE TIMING CHAIN HAD STRETCHED, CAUSING THE MISFIRES). THIS ISSUE OCCURRED SUDDENLY AND WOULD HAVE BEEN VERY DANGEROUS HAD IT OCCURRED ON A HIGHWAY, INSTEAD OF SURFACE STREETS. THIS APPEARS TO BE A COMMON ISSUE WITH 2005/2006 JETTAS (DOCUMENTED AT: HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?5457990-CLASS-ACTION-AGAINST-VW-FOR-TIMING-CHAIN-PROBLEM AS WELL AS MANY OTHER FORUMS). I STRONGLY BELIEVE THAT THIS SHOULD BE RECALLED. VOLKSWAGEN CUSTOMER CARE OFFERED NO ASSISTANCE SINCE THE VEHICLE IS 16,000 MILES OUT OF WARRANTY. A TIMING CHAIN FAILING AT 76,000 MILES IS COMPLETELY UNACCEPTABLE AND IS NOT LISTED WITH A SERVICE INTERVAL PER THE OWNERS MANUAL (LATER ADDED AT 105K MILES ON NEWER CARS). VEHICLE FAILED JUST UNDER 76,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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