Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10725356June 15, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE FREEWAY MY VEHICLE BEGAN TO LOOSE POWER AND THEN JUST SHUT OFF. LOOKING AT THE FUEL GAUGE I HAD A QUARTER OF A TANK LEFT IN FUEL. PULLING TO THE SHOULDER OF THE FREEWAY I ATTEMPTED TO RESTART MY VEHICLE. AFTER 5-10 MINUTES OF TRYING TO RESTART MY VEHICLE, IT STARTED. I THEN DROVE TO THE NEAREST GAS STATION AND FILLED UP MY TANK. A COUPLE OF DAYS LATER I WAS DRIVING ON THE FREEWAY AGAIN AND THE SAME THING HAPPENED. THE FUEL GAUGE READ A QUARTER OF A TANK LEFT AND HAD TO PULL OVER AGAIN TO ATTEMPT TO RESTART MY CAR. THIS NOW HAPPENS EVERY TIME THE VEHICLES FUEL LEVEL GETS TO A QUARTER OF A TANK. I'M LEFT HAVING TO FILL UP MY TANK AT THAT POINT, QUARTER OF A TANK, TO AVOID BREAKING DOWN ON THE FREEWAY OR ANYTIME WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725378June 15, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2006 VOLKSWAGEN JETTA EQUIPPED WITH AFTERMARKET SPYDER HEADLIGHTS, PART NUMBER: 444VG06-HID-DRL-BK. WHILE DRIVING 15 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE THE ROADWAY ADEQUATELY ENOUGH TO SEE AT NIGHT. THE FAILURE RECURRED ON A CONSISTENT BASIS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725386June 15, 2015
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE BLUETOOTH FEATURE FAILED TO WORK WHENEVER THE RADIO WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724985June 12, 2015
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, ENGINE
INCIDENT OCCURRED WHEN APPROACHING AN INTERSECTION. ENGINE DIED AS IF THE CAR RAN OUT OF FUEL. TRIED TO RESTART THE CAR BUT THE CAR WOULD NOT TURNOVER. IT WOULD ONLY CRANK. ACTED LIKE IT RAN OUT OF FUEL BUT THERE WAS HALF A TANK OF FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724844June 11, 2015
FUEL/PROPULSION SYSTEM
THE CAR IS A 2012 JETTA SPORTWAGON TDI. IT HAS RECEIVED ALL APPROPRIATE SERVICE AND MAINTENANCE, AND ONLY DIESEL FUEL HAS BEEN USED IN THE CAR. THERE WAS APPROXIMATELY 1/2 TANK OF DIESEL LEFT WHEN THE INCIDENT OCCURRED. WHILE DRIVING ON A RESIDENTIAL STREET, THE GLOW PLUG WARNING LIGHT BEGAN TO FLASH. APPROXIMATELY 30 SECONDS LATER THE ENGINE BEGAN TO LOSE POWER, AND WITHIN TWO MINUTES DIED COMPLETELY. I WAS ABLE TO COAST TO THE CURB AND PARK, BUT THE CAR WOULD NOT START AGAIN. AN INSPECTION BY A CERTIFIED MECHANIC FOUND METAL SHAVINGS THROUGHOUT THE FUEL/PROPULSION SYSTEM, AND DIAGNOSED A BLOWN HIGH PRESSURE FUEL PUMP. THIS IS A KNOWN ISSUE WITH VW TDI ENGINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723987June 10, 2015
ELECTRICAL SYSTEM
2012 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO KEY STUCK IN THE IGNITION. *SMD THE CONSUMER STATED THE VEHICLE COULD NOT BE TURNED OFF. A MECHANIC UN-PLUGGED A WIRE. THE VEHICLE HAD TO BE TOWED TO THE DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724573June 10, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
I WAS APPROACHING A RED LIGHT WHEN SUDDENLY THE ABS BRAKE LIGHT CAME ON, FOLLOWED BY EVERY LIGHT ON MY DASHBOARD. MY CAR STALLED AND CAME TO A COMPLETE STOP. FORTUNATELY I WAS IN THE RIGHT HAND LANE OF A SEMI-BUSY STREET AND WAS ABLE TO WAIT UNTIL MY CAR STARTED UP AGAIN. HAD I BEEN ON THE FREEWAY WITH MY TWO SMALL CHILDREN IN THE BACKSEAT, I HAVE NO DOUBT THAT THIS WOULD HAVE CAUSED A SERIOUS ACCIDENT OR DEATH. I WAS TOLD THAT I NEED TO REPLACE MY COMPLETE ABS SYSTEM. I HAVE APPROXIMATELY 72,000 MILES ON THIS CAR AND HAVE SERVICED IT REGULARLY. THERE IS NO REASON FOR A PART WHICH AFFECTS THE ELECTRICAL SYSTEM AND SAFETY OF THE DRIVER SHOULD GO OUT THIS SOON UNLESS IT IS A DEFECTIVE PART - PERIOD!!! I KNOW THAT HUNDREDS HAVE EXPERIENCED THE SAME PROBLEM AS ME AS I HAVE READ THEIR COMPLAINTS ONLINE. VW NEEDS TO IMMEDIATELY MAKE THE REPAIRS NECESSARY TO CORRECT THIS PROBLEM IN ORDER TO MAKE THEIR VEHICLES SAFE TO THE PUBLIC AND BEFORE ANYONE IS INJURED OR DIES. IF VW IGNORES THIS PROBLEM, INSTEAD OF DEALING WITH REPAIRS, VW WILL BE DEALING A CLASS ACTION SUIT. PLEASE TAKE NOTE, VW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724186June 9, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
AS I WAS DRIVING THE VEHICLE THE GEAR SHIFTED ON ITS OWN FROM DRIVE INTO NEUTRAL. BROUGHT THE VEHICLE TO A STOP. I PLACED THE VEHICLE BACK INTO DRIVE. I DROVE A SHORT DISTANCE AND THE CAR WILL NOW ONLY GO FROM DRIVE TO NEUTRAL. THE KEY IS STUCK IN THE IGNITION. TOOK IT TO THE VW DEALERSHIP AND WAS TOLD THE GEAR SHIFT BOX IS DEFECTIVE BUT NO LONGER COVERED UNDER WARRANTY. CONTACTED VW CORP AND OPENED A CASE WITH THE REGIONAL CASE MANAGER. STILL WAITING TO HEAR FROM THEM. I WAS TOLD AT THE DEALER THAT IT WASN'T SAFE TO DRIVE AS IT IS. WHEN I ASKED SINCE IT'S NOT SAFE TO DRIVE WILL THEY BE REPLACING IT AT NO COST? STATED NO SINCE THEY HAVE NO RECALL UNDER MY VIN # AND NO LONGER UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724268June 9, 2015
FUEL/PROPULSION SYSTEM
HIGHWAY DRIVING, GLOW PLUG LIGHT STARTED FLASHING, STARTED LOSING POWER, THEN STALL. MANAGED TO COAST OFF ONTO AN EXIT RAMP. MECHANIC TOWED, FOUND BATTERY/ALTERNATOR FINE, FUEL PRESSURE FINE, SUGGESTED DEALER REPAIR. VW DEALER SAYS ENTIRE FUEL SYSTEM NEEDS REPLACING: HPFP, FUEL LINES, ETC. NOTED NHTSA INVESTIGATION PENDING ON VOLKSWAGEN FUEL PUMP PROBLEMS FOR SIMILAR MAKE, MODEL, YEAR: NHTSA ACTION NUMBER :EA11003
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724133June 8, 2015
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
PULLED AWAY FROM STOP SIGN INTO TRAFFIC. ENGINE QUIT AS IF FUEL WAS CUT OFF. COASTED TO SIDE OF ROADWAY. CAR WOULD NOT RESTART THOUGH IT DID CRANK. ABOUT A THIRD OF A TANK OF FUEL, 80K SERVICE WAS TWO WEEKS AGO. CAR HAD TO BE TOWED TO SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724183June 8, 2015
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON AND WHILE DRIVING TO DEALER FOR SERVICE THE CAR ENGINE FAILED COMPLETELY WHILE DRIVING AT 60 MPH ON FREEWAY. CAR HAD NO PROPULSION AND CAME TO A ROLLING STOP. UNABLE TO RESTART CAR. TOWED TO VW DEALER AND THEY SAID VW TDI FUEL PUMPS HAVE HAD ISSUES AND COULD FAIL. LUCKILY NOBODY WAS INJURED BUT COULD HAVE BEEN VERY DANGEROUS AS ENGINE SHUT DOWN IMMEDIATELY AND FAILED COMPLETELY WHILE ON FREEWAY. I WAS VERY SHAKEN BY THE INCIDENT AND WAS UNABLE TO MOVE ALL THE WAY TO SIDE OF FREEWAY. STILL DO NOT HAVE CAR BACK AND VW DEALER INDICATED IT WOULD BE A LARGE REPAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724063June 8, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EQUIPMENT ADAPTIVE/MOBILITY
VW 2010 TDI - RADIO DEAD. COMPLETELY WENT BLACK, UNRESPONSIVE. DISCOVERED WRONG FUSE IN LINE WITH RADIO - 15A WHEN IT SHOULD HAVE BEEN 10A ACCORDING TO SPEC. THIS OVER TIME CAUSED THE RADIO TO FRY. VW OF A DOESN'T CARE ABOUT THIS ISSUE AND GIVES THE STANDARD REPLY THAT IT IS NOT UNDER WARRANTY. A 5 YEAR OLD VEHILCE, WITH 100K MILES - THE RADIO SHOULD NOT BE FAILING AT THIS AGE, FURTHER, THIS IS A 1000+$ FIX. RIDICULOUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723845June 7, 2015
AIR BAGS
WHILE DRIVING AND AIRBAGS DEPLOYED, CAUSE WINDSHIELD TO BREAK AND LOSE CONTROL OF CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723571June 5, 2015
ENGINE
TL* THE CONTACT OWNS A 2005 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 40 MPH, AN ABNORMAL SOUND EMITTED FROM THE ENGINE COMPARTMENT AND THE VEHICLE SHUT OFF AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE TIMING CHAIN AND TIMING CHAIN TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. MA 08/06/15 UPDATED 8/14/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723484June 4, 2015
POWER TRAIN
TL* THE CONTACTS OWNS A 2010 VOLKSWAGEN JETTA. WHILE DRIVING, THE VEHICLE SHIFTED INTO NEUTRAL AND THEN WENT BACK INTO GEAR. THE CONTACT STATED THAT THE ESP WARNING LIGHT ILLUMINATED. THE VEHICLE WOULD NOT MOVE AND DRIFTED BACK INTO NEUTRAL. THE FAILURE OCCURRED OFTEN. THE DEALER DIAGNOSED THAT THE MECHTRONICS FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723132June 3, 2015
STRUCTURE:FRAME AND MEMBERS, SUSPENSION
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE SUBFRAME HAD BEEN MOVED OUT OF SPECIFICATION BECAUSE THE CONTACT STRUCK A POTHOLE. THE DEALER STATED THAT THIS NEEDED TO BE REPAIRED BEFORE THE ALIGNMENT COULD BE PERFORMED. THE MANUFACTURER STATED THAT THE SUBFRAME WAS DAMAGED BY AN OUTSIDE INFLUENCE AND WOULD NOT BE COVERED. THE VEHICLE WOULD NEED A FRONT END ALIGNMENT EVERY TIME IT STRUCK A POTHOLE. THE MANUFACTURER STATED THAT IS HOW THE SUBFRAME WAS DESIGNED. THE CONTACT FELT THIS WAS A MANUFACTURER DEFECT. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723278June 3, 2015
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN JETTA. WHILE DRIVING 50 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD THAT ENTERED THE CABIN OF THE VEHICLE. THE CONTACT STOPPED THE VEHICLE AND OPENED THE BATTERY FUSE BOX WHERE HE FOUND THAT THERE WERE OVERHEATED WIRES AND OVERWHELMING SMOKE. THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND THE SMOKE WAS EMITTING FROM THE BATTERY FUSE BOX. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10722824June 2, 2015
AIR BAGS
I WAS DRIVING HOME FROM WORK ON 5/27/15 AROUND SUNSET AND TWO DEER JUMPED OVER A BARBWIRE FENCE AT THE END OF ROUND HAY BALES. AT THIS TIME, I WAS DRIVING APPROXIMATELY 65 MPH WHEN I SEEN THEM, BARELY HAVING TIME TO STOMP ON MY BRAKES. I ESTIMATE I HIT THEM GOING AT LEAST 55 TO 60 MPH AND MY AIRBAGS DID NOT DEPLOY ON IMPACT. I AM CONCERNED WITH WHY THEY DID NOT DEPLOY ESPECIALLY SINCE MY CAR IS POSSIBLY TOTALED. I HIT THE DEER FROM THE MIDDLE OF MY BUMPER TO THE DRIVER SIDE OF MY CAR, SENDING THE HOOD INTO THE WINDSHIELD AND SMASHING THE DRIVER SIDE BACK INTO THE DOORS. THE DAMAGES GO ON AND ON, THANKFULLY I WAS WEARING MY SEAT BELT AT THE TIME. BUT SINCE THE ACCIDENT I HAVE BEEN SUFFERING FROM MULTIPLE INJURIES THAT THE MEDICATIONS PRESCRIBED DO NOT REMOTELY TOUCH THE PAIN: NECK PAIN WITH NUMBNESS THAT COMES AND GOES TO MY HANDS, SEVERE BACK ALL THE WAY DOWN TO MY BUTT, PELVIC PAIN WITH NUMBNESS TO MY BUTTOCKS, LEFT SIDED RIB PAIN WITH SHORTNESS OF BREATH ESPECIALLY WITH TO MUCH EXERTION AND PAIN WITH DEEP BREATHES, LEFT KNEE/ANKLE PAIN AND THE INABILITY TO BEAR COMPLETE WEIGHT TO KNEE/ANKLE ALONG WITH SWELLING. SEVERE PAIN THAT SHOOTS DOWN BACK TO PELVIC WHEN BENDING OVER, INABILITY TO CROSS LEGS AND ANKLES WITHOUT CAUSING STABBING PAIN IN PELVIC AREA. AS A NURSE MYSELF, I PERSONALLY FEEL THAT IF THE AIRBAGS DEPLOYED LIKE THEY WERE MEANT TO DO SO I WOULD NOT HAVE NEARLY AS MANY ISSUES AS I DO NOW. THE PURPOSE OF AIRBAGS ARE TO PREVENT INJURIES AND SINCE MINE DID NOT DEPLOY, I'M SUFFERING SEVERELY WITH CONSTANT PAIN THAT KEEPS MY FROM SLEEPING WELL(CAUSING FATIGUE), THE INABILITY TO STAND OR SIT FOR A PROLONGED AMOUNT OF TIME, AND TO STAND IN CERTAIN POSITIONS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10722896June 2, 2015
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 70 MPH, THE BULB FAILURE WARNING INDICATOR ILLUMINATED SPORADICALLY INDICATING THAT THE EXTERNAL LIGHTS WERE FAILING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUSE PANEL HAD THERMALLY OVERHEATED, MELTED, AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10722920June 2, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2008 VOLKSWAGEN JETTA. WHEN DRIVING VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO NOTICED A LEAK IN THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE COOLING FAN MALFUNCTIONED AND THE LEAK WAS A CAUSED BY FAULTY PURGE PRESSURE SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 132,911.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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