Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#10928719November 30, 2016
AIR BAGS, WHEELS
DRIVING ON FREE WAY 210 CATCHING ON RAMP 5 S FRE WAY BOTH FRONT AND BACK LEFT TIRES EXPLODED ON DRIVER SIDE AIRBAGS DID NOT DEPLOY AT INPACT THE MODGILE WAS DEFECTED I WAS SO SHOKED SCARED BUT MY SENSOR WAS ON., ANT THE HEAT COMING OUT OF THE DASH BOARD AND STEERING AND UN SURE CONFUSION. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10928091November 27, 2016
UNKNOWN OR OTHER, SEATS
WHILE DRIVING MY 2006 VW JETTA THE DRIVERS POWER SEAT STARTED TO MOVE BY ITSELF FORWARD THIS HAS HAPPENED SEVERAL TIMES TO THE POINT WHERE MY KNEES WHERE PUSHED TO THE DASH AND MY RIGHT KNEE ACTUALLY TURNED CAR OFF BY HITTING MY KEYS ON KEY CHAIN OCCASIONALLY WHEN I HAVE GONE OUT IN MORNING TO START THE CAR THE SEAT HAS BEEN PUSHED FORWARD AND BATTERY HAS BEEN WEAKENED I FEEL THIS IS A SAFETY ISSUE ESPECIALLY THE FACT THAT THIS SEAT MOVES WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928150November 27, 2016
POWER TRAIN
I'VE GOT A 2006 JETTA, 2.0TDI WITH THE DSG, I PURCHASED 04-16-2016 FROM THE ORIGINAL OWNER. IT SEEMS AS IF EVERY TIME I STOPS AND TAKES IT OUT OF GEAR AND ATTEMPTS TO GO INTO REVERSE IT WON'T ENGAGE AND THE FLASH OF DEATH HAPPENS. HAS TO TURN THE CAR OFF/ON TO GET IT TO MOVE AGAIN. THIS IS A CLASSIC SAFETY HAZARD. I READ VOLKSWAGEN AND AUDI (FEW YEARS AGO) ARE RECALLING 16,000 VEHICLES BECAUSE OF TRANSMISSION PROBLEMS THAT MAKE THEM LOSE POWER -- OR COMPLETELY STALL -- OUT OF THE BLUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928080November 26, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE FAILURE THAT OCCURRED WAS WHILE THE VEHICLE WAS IN MOTION, ON A CITY STREET, ALMOST ALL THE INDICATOR LIGHTS TURNED ON (BRAKE, ABS, CHECK ENGINE, AND STABILITY CONTROL) AND THE FUEL AND SPEEDOMETER GAUGES WENT OUT. AFTER PULLING OVER AND RESTARTING THE CAR, IT SEEM TO OPERATE OK, BUT THEN EVERYTHING LIT UP AGAIN. I PULLED OVER ON A SIDE STREET TO TEST THE BRAKES AND IT SEEMED TO BRAKE "NORMAL" WITHOUT ENGAGING THE ABS. IT SEEM LIKE THE CAR OPERATES WITHOUT ABS, STABILITY CONTROL, THE SPEEDOMETER, AND FUEL GAUGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928049November 26, 2016
VEHICLE SPEED CONTROL
THE VEHICLE ACCELERATED UNCONTROLLABLY. UNENTENDENT ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927592November 22, 2016
SERVICE BRAKES
MY BRAKES FAILED TO WORK AS I WAS DRIVING DOWN A HILL AND ENTERING ONCOMING TRAFFIC AT A NEARBY STOP LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927196November 21, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS UNDERGOING MAINTENANCE, THE TECHNICIAN DIAGNOSED THAT THE BOLT THAT CONNECTED TO THE TRANSMISSION WAS LEAKING FLUID. THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 81,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927046November 18, 2016
ENGINE, POWER TRAIN
A FAILED TENSIONER CAUSING THE TIMING CHAIN TO SNAP AND BEND THE VALVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926235November 15, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE VEHICLE, I HAD TO STOP QUICKLY DUE TO POSSIBLE IMPACT WITH A CAR WHICH RAN A RED LIGHT. MY ABS KICKED IN TO PREVENT WHEEL LOCK UP AND SUDDENLY ESP/ABS LIGHTS CAME ON ALONG WITH 3 LOUD BEEPS AND MY WHEELS LOCKED UP. ABS/ESP LIGHTS STAYED ON AND MY TRACTION CONTROL, STABILITY CONTROL AND ABS DID NOT FUNCTION ANYMORE. CONVENTIONAL BRAKING WAS STILL WORKING NORMAL AND CAR WAS DRIVE-ABLE. UPON PERFORMING A ABS/ESP SCAN FOR FAULTS, IT INDICATED A INTERNAL FAILURE OF THE ABS CONTROL MODULE. TURNING THE CAR ON AND OFF RESETS THE LIGHTS AND ABS FUNCTION IS RESTORED, BUT IF YOU ATTEMPT TO DO ANOTHER PANIC STOP- ALL THE LIGHTS COME ON AND ANTI-LOCK BRAKES DO NOT FUNCTION- BRAKES LOCK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926282November 15, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FEB 2014 HEADLIGHTS AND BRAKELIGHTS WERE OUT...FUSE PLATE AND PLUG WAS REPLACE AT DEALERSHIP . NO CHARGE. SINCE THEN I CONSTANLY HAD TO REPLACE HEADLIGHTS AND BRAKE LIGHT BULBS. NOVEMBER 2016..HEADLIGHTS AND BRAKE LIGHT WONT COME ON EVEN WOTH BULBS CHANGE.TOOK TO DEALERSHIP..STATES I NEED NEW FUSE BOX..CALL VW CUSTOMER CARE..I HAVE TO PAY OUT OF POCKET...THIS LIGHTING ISSUE BEEN A NUISANCE FOR TWO YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925913November 14, 2016
ELECTRICAL SYSTEM
FAULTY IGNITION SWITCH. LOCKS ON THE "ON" OR "OFF" POSITION.WHEN THE VEHICLE IS STATIONARY IT IS HARD TO TURN IT ON OR OFF BECAUSE IT LOCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925941November 14, 2016
UNKNOWN OR OTHER
CAR STALLS WITH NO WARNING WHILE DRIVING. FUEL SMELLS PERMEATE THE AIR AROUND VEHICLE AFTER A FEW MINUTES OF ATTEMPTED STARTING. VW DENIES IT IS A FUEL PUMP ISSUE. THE CAR HAS BEEN IN A SHOP FOR OVER A MONTH WITH NO FIX IN SIGHT. YET VW-AMERICA DENIES CLAIM UNDER LEMON LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925547November 11, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
DRIVING DOWN THE HIGHWAY I HAD TO SLAM ON MY BRAKES, EXPECTING THE ABS TO KICK ON I KEPT MY FOOT DOWN UNTIL I REALIZED ALL MY TIRES HAD LOCKED UP AND I STARTED TO SLIDE SIDEWAYS. IN HEAVY TRAFFIC I BEGAN PUMPING MY BRAKES. EVER SINCE, MY ABS SYSTEM WILL WORK FOR A BRIEF SECOND BEFORE SHUTTING OFF. THIS IS A KNOWN ISSUE FOR MANY 2009 MARK V VW VEHICLES INCLUDING THE JETTA. I WAS TOLD BY VW THAT IT WOULD BEA $1600 REPLACMENT ABS MODULE. THIS SHOULD BE RECALLED AS A SAFETY HAZARD BY VWOA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925318November 10, 2016
ELECTRONIC STABILITY CONTROL (ESC)
DURING NORMAL DRIVING OF THE VEHICLE, IT HAD MANY DASH LIGHTS TURN ON SIMULTANEOUSLY, INCLUDING ABS, TRACTION CONTROL, BRAKE (EVEN THOUGH EMERGENCY BRAKE WAS NOT ENGAGED), EPC, AND POWER STEERING. THE GAS GAUGE DROPPED TO ZERO INTERMITTENTLY AND THE SPEEDOMETER DROPPED TO 0 WHILE THE CAR WAS BEING DRIVEN AT AROUND 25MPH. ON THE SHORT DRIVE HOME, THE CAR WENT INTO LIMP MODE AND LOST POWER STEERING. THE ISSUE HAS BEEN DIAGNOSED AS THE ABS MODULE NEEDING REPLACED FOR OVER $2000. THE CAR HAS APPROXIMATELY 85K MILES ON IT, AND THIS PART SHOULD LAST THE LIFETIME OF THE CAR. THANKFULLY, THERE WAS NO ACCIDENT INVOLVED LIKE SOME OF THE OTHER COMPLAINTS. IF THIS HAPPENED ON THE FREEWAY IT COULD HAVE CAUSED A SERIOUS ACCIDENT. BEYOND THE COMPLAINTS WITH THE NHTSA, THERE ARE COUNTLESS OTHER DRIVERS ON VW FORUMS OF JETTA AND OTHER MODELS FROM 2009 WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925192November 9, 2016
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN PASSAT. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 89,094.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924987November 8, 2016
SEAT BELTS
WENT TO BUCKLE UP AND HEARD A NOISE. LOSS AT TENSION ON SEAT BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924840November 7, 2016
ENGINE
THE VEHICLE WAS STATIONARY AT IDLE FOR APPROXIMATELY 15 MINUTES. FIRE STARTED UNDER THE HOOD AT UNKNOWN LOCATION. INITIAL SMELL OF "SOMETHING HOT" WAS FOLLOWED BY SMOKE THROUGH VENTS. NOTICED SMOKE BETWEEN HOOD AND WINDSHIELD. PAINT ON HOOD BUBBLED IN APPROXIMATE LOCATION ABOVE OIL CAP / DIESEL PARTICULATE FILTER. SHUT ENGINE OFF AND EXITED THE VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10924548November 6, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923827November 2, 2016
FUEL SYSTEM, DIESEL
THE HIGH PRESSURE FUEL PUMP BROKE LEAVING METAL SHAVING IN MY FUEL TANK. I HAD THIS REPLACED AT 38K MILES AND NOW IT IS BROKE AGAIN AT 78K. VW EXTENDED THE WARRANTY FOR 2006-2012 VEHICLES FOR 10 YRS OR 120K MILES. BUT SINCE MY VEHICLE IS A 2013 THEY WILL NOT COVERED IT. I BELIEVE THEY ARE STILL USING THE SAME FAULTY FUEL PUMP FOR THE 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923919November 2, 2016
UNKNOWN OR OTHER
WHEN PARKED AND TRYING TO SHUT VEHICLE OFF, THE CAR WILL NOT SHUT OFF AND THE KEY WILL NOT COME OUT OF THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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