Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11083281April 4, 2018
SERVICE BRAKES, SUSPENSION
FRONT COIL SPRINGS SNAPPED, FRONT OF VEHICLE DROPPED, DAMAGED TIRE,....SAFETY ISSUE, IMMEDIATELY HAD DEFECTIVE PARTS REPLACED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082645April 3, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN JETTA. WHILE DRIVING 60 MPH, A FUEL ODOR WAS DETECTED COMING FROM THE AIR CONDITIONING VENTS. THE CONTACT FELT NAUSEOUS, LIGHT HEADED, AND DIZZY. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6,742.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082505April 2, 2018
WHEELS
HAD TO REPLACE WHEEL SPEED SENSOR PART WHT-003-858 ON A 2015 VW JETTA AT 17,415, MY CONCERN IS THAT I HAVE ANOTHER 2015 JETTA AND HAD TO REPLACE 3 OTHER WHEEL SPEED SENSOR ALL UNDER 15,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082504April 2, 2018
WHEELS
REPLACED 3 WHEEL SPEED SENSORS ON THIS CAR ALL UNDER 16,000 MILES ON THE CAR PART WHT-003-856 SENSOR. I HAVE 2 -2015 JETTA AND BOTH NEEDING WHEEL SPEED SENSOR REPLACED. 3RD ONE REPLACED TODAY APRIL 2ND, 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082550April 2, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE HORN STOPPED WORKING 1 WEEK AGO. I AM ALSO REPLACING BULBS EVERY 2 MONTHS. I CAN'T USE MY HORN AND THE DEALER IS CHARGING ME A CRAZY FEE TO FIX THIS. I AM NOT THE ONLY ONE THAT'S GOING THROUGH THIS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082009March 29, 2018
SERVICE BRAKES
I WAS DRIVING HOME AND THE ENGINE LIGHT, THE ABS LIGHT, THE BRAKE LIGHT APPEAR ON THE DASHBOARD OF MY CAR, THE SPEEDOMETER NEEDLE STOPPED WORKING. AS I APPROACHED THE RED SIGNAL LIGHT ON THE STREET AND PRESSED ON THE BRAKES, I FELT THE WHEELS LOCKING AND UNLOCKING TO THE POINT I WAS WITHOUT BRAKES WHEN I GOT TO THE RED LIGHT, LUCKILY THERE WHERE NO OTHER CARS. NOW I FEEL FOR MY SAFETY AND THE SAFETY OF MY LOVE ONES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081853March 28, 2018
SEATS
I TURNED ON THE DRIVER SIDE SEAT HEATER AND IT CAUGHT FIRE BURNING A HOLE IN THE SEAT AND BURNING ME. I WAS DRIVING AT THE TIME IN THE CITY. I PORED WATER ALL OVER ME AND THE SEAT AND TURNED THE HEATER OFF.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11081709March 27, 2018
SERVICE BRAKES
ONBOARD DIAGNOSTIC CODE -012276 ABS HYDRAULIC PUMP - FLASHING RED BRAKE LIGHT, ABS LIGHT AND ELECTRONIC STABILITY CONTROL LIGHT ILLUMINATED. WHEN STOPPING ON A WET STREET ABS FAILED TO WORK AND CAR SKIDDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080621March 21, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. THE CONTACT NOTICED AN OIL STAIN ON THE FLOOR OF THE DRIVEWAY. THE VEHICLE WAS TAKEN TO FLOW VOLKSWAGEN IN GREENSBORO, NORTH CAROLINA WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL LEAK IN THE TRANSMISSION OIL COOLER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V182000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080780March 21, 2018
UNKNOWN OR OTHER
THE IGNITION KEY WAS DIFFICULT TO PULL OUT, THE CAR WAS DIFFICULT TO SHUT OFF; THEN THE KEY WAS DIFFICULT TO TURN; NOW THE KEY IS NOT TURNING AND THE STEERING WHEEL IS LOCKED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080154March 19, 2018
AIR BAGS
GOT AN ERROR MESSAGE THAT THE PASSENGER SEAT AIRBAG ON MY CAR WAS STAYING OFF AT ALL TIME. I TOOK MY CAR TO THE LOCAL VW DEALER. THEY PERFORMED A DIAGNOSTIC ON MY CAR AND TOLD ME THAT THE CHILD SET RECOGNITION UNIT (J706) IS DEFECTIVE AND NEED TO BE REPLACED. SINCE MY CAR IS OVER THREE YEARS OLD THE WARRANTY WILL NOT COVER IT. I WOULD HAVE TO PAY $633.79 TO REPLACE IT. MY BROTHER HAS A VW TIGUAN AND THE SAME THING HAPPENED TO HIS CAR. AFTER DOING SOME RESEARCH ONLINE I FOUND OUT THAT LOTS OF VW OWNER WERE HAVING THE SAME ISSUE. FAILURE OF THE CHILD SET RECOGNITION UNIT. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED. VW SHOULD REPLACE THOSE DEFECTIVE UNITS FREE OF CHARGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080222March 19, 2018
ELECTRICAL SYSTEM, STEERING
STARTED WITH KEY BEING VERY DIFFICULT TO TURN ON OR OFF IN IGNITION AND THE STEERING COLUMN LOCK NO LONGER ENGAGED AT ALL WHEN THE CAR WAS OFF. THEN, TWICE WITHIN 1 MILE, THE STEERING COLUMN LOCK DID ENGAGE WHILE THE CAR WAS BEING OPERATED IN A TURN AT APPROXIMATELY 45 MILES PER HOUR. AFTER PARKING THE CAR IMMEDIATELY FOLLOWING, THE KEY WOULD NOT TURN TO THE OFF POSITION UNTIL THE EXPOSED END OF THE KEY WAS TAPPED WITH A HAMMER. STEERING COLUMN LOCK THEN APPEARED TO LOCK AND UNLOCK APPROPRIATELY, HOWEVER, KEY WILL NO LONGER TURN IN THE IGNITION TO THE START POSITION. CAR IS CURRENTLY AT THE LOCAL DEALERSHIP WHO HAS DIAGNOSED THE PROBLEM OF AN "INOPERABLE STEERING COLUMN LOCK" AND IS PERFORMING THE NEEDED REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080056March 18, 2018
ELECTRICAL SYSTEM
THE IGNITION SWITCH LOCKS, CANNOT TURN OFF VEHICLE. THIS HAPPENS WITH EITHER OF THE TWO IGNITION KEYS SUPPLIED BY DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079715March 16, 2018
ENGINE, VEHICLE SPEED CONTROL
AFTER MONTHS OF CAR BOGGING EVENTUALLY MY CHECK ENGINE LIGHT WENT ON. CODE READ FOR OXYGEN SENSOR. SHORTLY AFTER EPC LIGHT CAME ON. CAR WOULDN'T MOVE. AFTER RESEARCH I FOUND THAT MANY JETTA'S HV THIS ISSUE. RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079744March 16, 2018
ENGINE
I BOUGHT THE CAR IN OCTOBER 2017 AND HAD TO BRING IT BACK FEW DAYS LATER BECAUSE THE WATER PUMP WAS LEAKING. THEY FIXED IT AND COUPLE WEEKS LATER I HAD TO REPLACE THE HEATER CORE COUPLINGS BECAUSE THEY WERE LEAKING. NOW IN THE BEGINNING OF DECEMBER 2017 I WAS COMING BACK FROM ORLANDO FL FROM THE DEALERSHIP BECAUSE I HAD TO GET MY TITLE FROM THEM, THE CAR BROKE DOWN COMPLETELY ON THE HIGHWAY. CHECK ENGINE LIGHT AND A EPC LIGHT CAME ON AS WELL. I HAD TO GET IT TOWED BACK TO MY HOUSE AND HAD MULTIPLE MECHANICS STOP BY AND INSPECT THE CAR BUT THERE WAS NOTHING THEY COULD DO BECAUSE OF THE TOOLS THEY DIDN'T HAVE. I EVEN CALLED OTHER MECHANIC SHOPS THAT SPECIALIZE IN EUROPEAN CARS. I FINALLY HAD THE CAR TOWED TO THE VOLKSWAGEN DEALERSHIP & THEY GAVE ME A QUOTE THAT WAS MORE THAN THE VALUE OF THE CAR. I ALSO GAVE THE DEALERSHIP A CALL WHERE I PURCHASED THE CAR FROM AND THEY TOLD ME THEY WOULD GET BACK TO ME BUT NEVER DID UNTIL I CALLED BACK WITH MY MOTHER AND THEY SAID IT HAS NO WARRANTY. THEN I CALLED THE WESTLAKE FINANCE COMPANY FOR THE CAR AND THEY TOLD ME TO GO THROUGH THE DMV. THE CAR IS NOT DRIVEABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079808March 16, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE ENGINE COOLANT INDICATOR ILLUMINATED. RALPH THAYER VOLKSWAGEN IN LIVONIA, MICHIGAN WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WATER PUMP NEEDED REPLACEMENT, ALONG WITH A COOLANT FLUSH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 109,719.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079881March 16, 2018
ELECTRICAL SYSTEM, VISIBILITY/WIPER
DEFECTIVE LIGHT SWITCH THAT CONTROLS THE HEADLIGHTS, DAYTIME RUNNING LIGHT LOW BEAMS AND HIGH BEAMS. DAYTIME RUNNING LIGHT NO LONGER WORK, LOW BEAMS ARE SO DIM THEY ARE NO LONGER EFFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079059March 14, 2018
ENGINE
WHILE VEHICLE IN PARKING WITH MOTOR ON IT SHUT OFF. THIS HAS HAPPENED TWICE. THE FIRST TIME WAS IN MY CARPORT, THE SECOND TIME IN WAS ON THE STREET. THERE WAS NO LIGHTS ON DASH THAT WOULD INDICATE SOMETHING WAS WRONG. I IMMEDIATELY TURNED IT ON AND NO FUTHER PROBLEMS AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079204March 14, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
OVERUSED OF SOY WIRING HAS CAUSED HUNDREDS OF NEEDLESS DOLLARS OF REPAIR WORK. WIRING IS BEING CHEWED ABOUT BY RODENTS SINCE RODENTS LIKE SOY PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079208March 14, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY, THE ABS INDICATOR ILLUMINATED WITHOUT WARNING. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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