Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#11089735April 23, 2018
VISIBILITY/WIPER
WIPERS DO NOT FUNCTION PROPERLY IN COLD TEMPERATURES. IN VERY COLD WEATHER, THEY WILL OFTEN TAKE 3-5 MINUTES BEFORE MOVING ONCE TURNED ON. IN COOL TEMPERATURES THEY WILL OFTEN RUN AT A VERY SLOW PACE. CHANGING WIPER BLADES HAS NO EFFECT/IMPACT. THIS IS A WIPER ARM AND/OR WIPER ARM ASSEMBLY ISSUE AND WIDESPREAD THROUGHOUT ONLINE REPORTS. VW SHOULD BE FORCED TO ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089779April 23, 2018
POWER TRAIN
I PARKED AND COULD NOT REMOVE MY KEY OR TURN OFF THE ENGINE. MY CAR IS NOT SAFELY DRIVE ABLE. UNPREDICTABLE IF KEY WILL TUR ON OR WORSE STILL TURN OFF. THE FAILURE TO TURN OFF HAPPENED ON A PUBLIC STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089253April 21, 2018
EXTERIOR LIGHTING
WHEN DRIVING ONE EVENING, I NOTICED BOTH LOW BEAMS NOT PROVIDING LIGHT. MY HIGH BEAMS WORK SO I DROVE WITH THEM AS TO NOT DRIVE IN THE DARK. I WAS UNABLE TO SEE TRAVELING ON A HIGHWAY AT 65 MPH. I HAD TO USE MY HIGH BEAMS EVEN WITH ON COMING TRAFFIC CAUSING A SAFETY ISSUE FOR THEM ALSO. WHEN LOW BEAMS ARE TURNED ON, ONLY A SMALL LIGHT THAT DOES NOT PROVE ANY LLIGHT TO SEE IS ON. I NOTICED THIS WHILE DRIVING. I HAVE ATTACHED PICTURES OF THE ALL THREE LIGHT POSITIONS; DAY, LOW, AND HIGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089109April 20, 2018
UNKNOWN OR OTHER
MY CAR WAS STATIONARY. I PUT MY KEY INTO THE IGNITION TO START THE CAR AND AT FIRST IT WOULDN'T TURN BUT THEN IT DID AND STARTED. DROVE FROM WORK TO HOME AND THEN PUT THE CAR IN PARK. TRIED TO TURN THE CAR OFF BUT THE KEY WOULD NOT TURN. CAR WAS STUCK ON AND RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089159April 20, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING AT LOW SPEEDS, THE ENGINE MADE A HUMMING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089171April 20, 2018
ELECTRICAL SYSTEM
THE IGNITION KEY GETS STUCK IN KEYLOCK AND YOU ARE UNABLE TO TURN OFF ENGINE. WENT ONLINE AND THERE ARE TONS OF COMPLAINTS ON FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088685April 17, 2018
POWER TRAIN, SUSPENSION
WHILE WILL DRIVING 70 MPH ON I-96, LEFT FRONT STRUT/COIL/DAMPENER FAILED , THE COIL SPRING BECAME PARTIALLY OFFSET AND SEPARATED LATERALLY FROM THE REMAINING PORTION OF THE COIL. THE PORTION OF THE COIL OFFSET BEGAN RUBBING ON THE FRONT TIRE SIDEWALL. FORTUNATELY, I WAS LOCATED 5-7 MILES FROM HOME AND MY LOCAL VEHICLE REPAIR SHOP. A DANGEROUS AND POTENTIALLY VERY DANGEROUS DEVELOPMENT. SEE ATTACHED IMAGES..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088532April 17, 2018
ENGINE, POWER TRAIN
WHILE DRIVING ON HIGHWAY EPC AND CHECK ENGINE LIGHTS UP AND THE CAR SUDDENLY LOOSE POWER AND START JERKING STEP ON GAS TO SPEED UP ONLY ENGINE REVVED UP HIGH BUT THERES NO ACCELERATION OR SPEED GAIN I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD SAFELY BUT WHAT IF ITS RUSH HOUR AND THERES A CAR FOLLOWING BEHIND ME IT SURE GOING TO SLAM INTO MY CAR. I HEARD A LOT OF COMPLAINT SIMILAR TO WHAT I EXPERIENCED. IN MY OPINION ITS A MANUFACTURERS DEFECT THAT SHOULD BE LOOK ON AND NEEDS A THOROUGH INVESTIGATION IN ORDER TO AVOID ACCIDENT AND ROAD MISHAPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11085096April 15, 2018
POWER TRAIN
TAKATA RECALL: DRIVING VW JETTA HYBRID WITH MY FAMILY AS I REMEMBER PASSING 2 SET OF LIGHTS AS WE LEFT OUR HOUSE, WHEN WE STOPPED ON THE THIRD RED LIGHT MY ENGINE STARTED IDLING, LIKE EVERY SECOND GAS ENGINE WOULD STOP AND TURN BACK ON. SO IT KEEPS DOING IT ALL THE TIME ON D POSITION, AND WHEN TRANSMISSION ON N POSITION THE ENGINE JUST KEEPS GOING. THE SAD THING IS THAT YOU THINK THE CAR WITH 22,000 MI ON IT, SHOULD NOT HAVE MAJOR ISSUES LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084486April 11, 2018
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
STARTED THE CAR AND CHIMES STARTED RANDOMLY GOING OFF.... THEN SUDDENLY, WHILE TRAVELING, THE ABS, LITES, HYBRID, TIRE PRESSURE, AND AIR BAG LITES ALL CAME ON AND THE CAR STARTED JERKING AS IF THE BRAKES WERE BEING JAMMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084592April 11, 2018
AIR BAGS
THERE WAS A RECALL A COUPLE OF YEARS AGO ON MY VEHICLE REGARDING THE CLOCKSPRING. EVERY TIME I MADE A LEFT TURN IT WOULD MAKE A LOUD CRACKING NOISE, THE SHARPER THE TURN THE LOUDER THE SOUND. THE AIRBAG LIGHT APPEARED, THE SYSTEMS ON THE STEERING WHEEL DON'T WORK ANYMORE INCLUDING THE HORN. I HAVE CALLED VW TO SEE IF THEY'LL FIX IT, I SAID IT'S RELATED TO THE RECALL. THEY SAID IT WILL COST ~$150 JUST TO DO THE EVALUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084612April 11, 2018
SERVICE BRAKES, AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNED A 2009 VOLKSWAGEN JETTA. WHILE DRIVING 30 MPH, THE ABS WARNING INDICATOR ILLUMINATED AS THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT'S VEHICLE DID NOT STOP AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL HER INSURANCE COMPANY. THE MANUFACTURER OPENED CASE NUMBER: 180215369. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE DEALER WAS NOT CONTACTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) AFTER THE CRASH, WHICH COULD HAVE CONTRIBUTED TO THE BRAKE FAILURE. THE FAILURE MILEAGE WAS 163,129. *TT ENGINE WAS PLACED WITH A REMANUFACTURED ENGINE IN NOVEMBER 2014 DUE TO ORIGINAL ENGINE FAILURE. THE MILEAGE FOR ORIGINAL REPLACEMENT ENGINE WAS APPROXIMATELY 38,000 MILES. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11084648April 11, 2018
POWER TRAIN
90K MILES TRANSMISSION AND TRANS AXEL WENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084397April 10, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO STOP AT A RED LIGHT, THE BRAKES MALFUNCTIONED AND DID NOT STOP THE VEHICLE IN A TIMELY MANNER. WHEN DEPRESSING THE BRAKE PEDAL, THE PEDAL FELT HARD. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (WALLACE VOLKSWAGEN, 2805 SE FEDERAL HWY, STUART, FL) WHERE IT WAS DIAGNOSED THAT THE BRAKE CAMSHAFT LOBE HAD SHEARED OFF, CAUSING THE BRAKE VACUUM PUMP TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084460April 10, 2018
ENGINE
THE SERVICE LIGHT ON MY VEHICLE CAME ON 4-5-18 WHEN I ARRIVED HOME. I TURNED OFF MY CAR AND TURNED IT BACK ON AS THE SERVICE LIGHT WAS NO LONGER ON. ON FRIDAY APRIL 6, 2018 I WENT TO THE STORE AND CAME BACK HOME AS THE VEHICLE WAS OPERATING PROPERLY AND PARKED ON MY DRIVEWAY. APPROXIMATELY ONE HOUR LATER I WENT TO RETURN SOME ITEMS AS THE VEHICLE WILL NOT CRANK OVER. MY VEHICLE WAS TOWED TO A NEAR BY VW DEALERSHIP AND FOUR DAYS LATER I WAS INFORMED THAT THE TIMING CHAIN JUMPED AND MAY HAVE CAUSED DAMAGE TO MY MOTOR. I WAS INFORMED THAT IT MAY COST ANYWHERE FROM $2,000.00 TO $10,000.00. I WAS INFORM THAT A NEW MOTOR WILL COST $10,000.00. WHILE VIEWING THE INTERNET I NOTICED MULTIPLE COMPLAINTS, ISSUES AND LAW SUITS PERTAINING TO THIS SIMILAR ISSUE. WHY IS THIS NOT A RE-CALL WITH MULTIPLE COMPLAINANTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763635April 10, 2018
ENGINE
2015 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE STALLS AND SHUTS OFF WHILE DRIVING. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084216April 9, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN JETTA. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE BRAKE PEDAL WAS STIFF AND TRAVELED TO THE FLOORBOARD OF THE VEHICLE WITHOUT WARNING. ADDITIONALLY, THE BRAKES MADE AN ABNORMAL CRUNCHING NOISE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (VOLKSWAGEN OF PUYALLUP, 820 RIVER ROAD PUYALLUP, WA 98371) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A BRAKE REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083801April 7, 2018
ELECTRICAL SYSTEM
IGNITION KEY GETS STUCK IN IGNITION AND WILL NOT TURN OFF. BOTH KEYS DO THE SAME THING. MUST BE A COMMON PROBLEM THAT VW HAS NOT DEALT WITH. A SIMPLE GOOGLE SEARCH AND THE PROBLEM IS COMMON WITH THE VW'S. THIS FIRST HAPPEN AFTER PARKING AND VEHICLE WAS STATIONARY,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083664April 6, 2018
SERVICE BRAKES, POWER TRAIN
THE BRAKING ABILITY VARIES DEPENDING IF THE BATTERY IS BEING CHARGED OR NOT. THE PRESSURE APPLIED TO THE BRAKE PEDAL DEPENDS ON THE BATTERY CHARGE AND NOT THE PRESSURE ON THE PEDAL. ENGINE FAILS TO ENGAGE ON A STEEP SLOPE CAUSING THE VEHICLE TO ROLL BACKWARDS. THIS HAPPENS FREQUENTLY WHEN THE ENGINE IS COLD. THE ENGINE WILL NOT WARM UP TO OPERATING TEMPERATURE IF THE HYBRID MOTOR IS ENGAGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083378April 5, 2018
UNKNOWN OR OTHER
GASES DEL VEHCULO ENTRAN A TRAVS DEL AIRE ACONDICIONADO.EL VEHCULO EST EN FUNCIONAMIENTO AL EMITIR ESTOS GASES TOXICOS.IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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