Volkswagen GTI Complaints

1,407 consumer complaints on file.

#11354081September 9, 2020
ENGINE
DISCOVERED COOLANT LEAK ON OIL PAN AND CONTACTED DEALERSHIP. THIS WAS DURING ROUTINE INSPECTION. DEALERSHIP INSPECTION REVEALED A FAILED WATER PUMP HOUSING. DEALERSHIP REPLACED HOUSING, THERMOSTAT AND THERMOSTAT GASKET UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353616September 8, 2020
POWER TRAIN
THE VW GTI IS 4 YEARS OLD AND HAS 32,753 MILES. DRIVING THROUGH A SHOPPING PLAZA, STEAM SUDDENLY BEGAN TO RISE FROM THE HOOD. UPON PARKING AND SHUTTING OFF THE ENGINE, STEAM CONTINUED TO RISE AND THE SWEET SMELL OF COOLANT WAS OBVIOUS. COOLANT BEGAN LEAKING OUT AND FORMED A PUDDLE UNDER THE VEHICLE. NO PRIOR SIGN OF COOLANT LEAKS. VEHICLE WAS TOWED TO THE DEALERSHIP, WHERE TECHNICIANS IDENTIFIED A DEFECTIVE WATER PUMP AND THERMOSTAT HOUSING. REPAIR WAS FIXED UNDER WARRANTY WITH THERMOSTAT 06L121111M AND WATER PUMP 06K121011C IN AUGUST 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353352September 5, 2020
STRUCTURE:BODY
SUNROOF SPONTANEOUSLY EXPLODED ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352409August 31, 2020
ENGINE
MY WATER PUMP IS LEAKING AT ONLY 76 THOUSAND MILES0
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351096August 25, 2020
FUEL/PROPULSION SYSTEM
TURBO FAILED AFTER 65,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350665August 21, 2020
ENGINE, POWER TRAIN
I HAVE A 2015 GTI THAT HAS ONLY 80,000 MILES ON IT. I HAD A REPAIR DONE TO REPLACE VALVES, COIL SPRINGS, SPARK PLUGS AND IGNITION COILS LAST YEAR DUE TO FAILURE OF THE ENGINE. THEY CLAIMED TO FIX THIS PROBLEM AND A YEAR LATER THE SAME EXACT FAILURE HAPPENED. THE FIRST TIME IT COST 3,500 TO FIX WITH A CUSTOMER LOYALTY DISCOUNT. THIS TIME THEY SUGGEST REPLACING THE ENGINE AT A 14,000 PRICE TAG. THERE IS CLEARLY SOME DESIGN FLAW THAT IS CAUSING THIS REPEATED FAILURE IN SUCH A NEW CAR. VOLKSWAGEN DOESN'T BACK UP THE PREVIOUS REPAIR. WITH THE FREQUENCY OF THIS ISSUE I'M SURE THERE ARE OTHER PEOPLE WITH THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349481August 19, 2020
ENGINE
2015 VOLKSWAGEN GTI. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS RELATED TO SUCTION PUMP SAFETY RECALL. *LD THE CONSUMER STATED EACH FAILURE OCCURRED AFTER FILLING UP THE GAS TANK. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS.*JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349341August 14, 2020
FUEL/PROPULSION SYSTEM
A MONTH AGO I NOTICED MY GTI WAS STALLING WHEN I TRIED TO ACCELERATE AFTER A STOP. WENT ON A DRIVE WITH A LOT OF HILL CLIMBING AND THE CAR STARTING TO STALL ON THE UPHILL PORTIONS. THE PROBLEM WAS NOTICEABLY WORSE AFTER THAT, SO I TOOK IT TO A LOCAL SHOP. THEY WEREN'T ENTIRELY SURE BUT PUT IN A NEW FUEL FILTER. THE PROBLEM DID NOT GET BETTER. TODAY, A MONTH LATER, I TOOK MY CAR TO A DIFFERENT SHOP FOR FURTHER DIAGNOSIS AND THEY DETERMINED IT WAS A HIGH PRESSURE FUEL PUMP/CAMSHAFT FAILURE. THE CAR IS NOT PERFORMING SAFELY DUE TO STALLING AND A LAG IN ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11344148August 9, 2020
UNKNOWN OR OTHER
MY GTI HAS A MANUAL TRANSMISSION. IT WILL OCCASIONALLY STALL WHILE COMING TO A STOP EVEN THOUGH THE CLUTCH PEDAL IS FULLY DEPRESSED. IT HAS HAPPENED WITH THE GEAR SHIFT IN REVERSE AS WELL AS IN NEUTRAL, IN EITHER CASE THE CLUTCH PEDAL WAS FULLY DEPRESSED AND IT SHOULDN'T BE STALLING IN THESE CIRCUMSTANCES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343104August 3, 2020
ENGINE, FUEL/PROPULSION SYSTEM
AT THE GAS STATION, THE VEHICLE DOES NOT ALLOW FOR NORMAL FUEL UP TO OCCUR. THE PUMP NOZZLE KEEPS CLICKING OFF AND I CAN'T PUT MORE THAN 1/4 TANK OF GAS WITHOUT THE FUEL SPILLING OUT OF THE TANK FILLER NECK/TUBE. WHILE DRIVING, THE VEHICLE IS EXPERIENCING POWER LOSS THAT CAN BE FELT AS A SUDDEN "BUCKING" MOTION WHEN ACCELERATING NORMALLY AND AT CONSTANT CRUISE SPEEDS ABOVE 40 MPH. THE VOLKSWAGEN DEALER DIAGNOSIS REPORTED PLUGGED EVAP CANISTER VENT LINES AND FUEL TANK AND RECOMMENDED REPLACEMENT. THE CAR ONLY HAS 52,500 MILES AND I'M THE ORIGINAL OWNER. MANY OWNERS OF THIS YEAR MODEL IN OTHER STATES ARE REPORTING THE EXACT SAME FUEL UP ISSUE ON INTERNET AUTO FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11342615July 31, 2020
ENGINE
I BEGAN EXPERIENCING THE ENGINE STALL FROM THE DAY I PURCHASED THE VEHICLE. THE ENGINE KEEPS STALLING AS I COME TO A STOP. IT HAPPENS WITH THE CLUTCH PEDAL FULLY DEPRESSED. IT HAPPENS WITHOUT ANY WARNING. THERE IS NO CHECK ENGINE LIGHT OR OTHER WARNINGS. WHEN I ATTEMPT TO RESTART THE ENGINE, I SOMETIMES HAVE TO PRESS THE ENGINE START BUTTON MULTIPLE TIMES UNTIL I GET A RESPONSE. WHEN THE ENGINE DOES RESTART, THE IDLE SOMETIMES FLUCTUATES AND SHUTS OFF. IT HAPPENS WHETHER I'M DRIVING ON A LOCAL STREET OR A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341611July 27, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
16000 MILES. CHECK ENGINE LIGHT ON AND OFF. PURGE VALE REPLACED, TWO WEEKS LATER LEAK DETECTION PUMP FAILED AND NEEDS REPLACEMENT. VOLKSWAGEN CLAIMS LEAK DETECTION PUMP IS ON NATIONAL BACK-ORDER WITH UNKNOWN TIME OF ARRIVAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341564July 26, 2020
ENGINE, POWER TRAIN
THE ENGINE SUDDENLY STALLED WITH THE CLUTCH PEDAL FULLY DEPRESSED AS I CAME TO A STOP FROM A SLOW SPEED. THEN, AS I TRIED TO RESTART THE ENGINE WITH THE CLUTCH PEDAL FULLY DEPRESSED, THE ENGINE STARTED WITH A VERY UNSTEADY IDLE AND STALLED AGAIN. I REPEATED THIS PROCESS FOUR TIMES, AND THEN THE FIFTH TIME, APPLIED THE GAS PEDAL DURING THE UNSTEADY IDLE, AND THE CAR WAS ABLE TO RUN AGAIN. THIS ENTIRE PROCESS DID NOT CAUSE A CHECK ENGINE LIGHT, AND I HAVE NOT BEEN ABLE TO REPRODUCE THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340429July 20, 2020
ENGINE
THERMOSTAT HOUSING SEAL FAILURE HAS LED TO COOLANT LEAK. DISCOVERED BY TECHNICIAN DURING UNRELATED MAINTENANCE. CAR HAS 76,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340270July 19, 2020
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
THE RPMS ONLY GO TO 4000 THE HEADLIGHTS ARE CONSTANTLY BLOWN, ONE OF THE FANS DOES NOT WORK ....THERE ARE A LOT OF ELECTRICAL PROBLEMS, THE MASS AIR INTAKE FLOW ISSUES WITH THAT THERE'S JUST A LOT OF ISSUES. IT'S AFFECTED THE ELECTRICAL, SPEED CONTROL, AIRBAGS, VISIBILITY AND WIPER,LIGHTING, FUEL SYSTEM MASS AIR INTAKE SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339608July 15, 2020
FUEL/PROPULSION SYSTEM
7-3-2020: DROVE CAR IN DRIVE MODE AND SPORT MODE THROUGHOUT THE AFTERNOON, STOPPED TO TALK TO SOMEONE AND CAR SAT ON A FLAT SURFACE, IDLING WHEN SUDDENLY THERE WAS GASOLINE LEAKING OUT OF THE REAR RIGHT WHEEL WELL. PARKED THE CAR FOR THE NIGHT, HAD NO MORE LEAKAGE. 7-4-2020: DROVE TO VW DEALER/SERVICE ABOUT 20 MINUTES AWAY IN DRIVE MODE, DID NOT HAVE REPLICATION OF THE GASOLINE LEAK. 7-6-2020: VW CALLED AND SAID THEY COULDN'T REPLICATE THE PROBLEM. HE SAID THEY DROVE IT, HAD IT IDLE, PUT IT ON A FLAT AND AN ANGLED SURFACE, LOOKED AT EVERYTHING WHILE IT WAS ON A LIFT.. SAW NOTHING. I WAS OUT OF TOWN SO I PICKED THE CAR UP ON 7-13-2020. 7-13-2020: PICKED UP CAR AND DROVE HALF A MILE TO GAS STATION TO FILL UP. CAR IMMEDIATELY WOULD NOT ALLOW FUEL TO BE ADDED, POPPING THE GAS HANDLE LEVER EVERY HALF GALLON. I CALLED VW AND HE SAID TO TRY ANOTHER PUMP. I DIDN'T HAVE TIME TO CONTINUE CHECKING SO I DROVE THE CAR, IN DRIVE MODE, AND HAD NO PROBLEM. 7-15-2020: FINALLY HAD TIME TO TRY ANOTHER GAS PUMP, HAD THE SAME ISSUE WITH CAR NOT ALLOWING GAS TO BE FILLED, POPPING GAS HANDLE LEVER AGAIN EVERY HALF GALLON. DECIDED TO TAKE IT BACK TO VW. BRIEFLY PUT THE CAR IN SPORT MODE AND FELT LIKE THE CAR WAS STARVED OF FUEL. HAD MY HUSBAND FOLLOW BEHIND ME TO VW. DECIDED TO PUT IT INTO SPORTS MODE ABOUT A MILE FROM VW AND HUSBAND CALLED ME WITHIN SECONDS TO TELL ME MY VW WAS LEAKING FUEL, VARYING FROM A STEADY DRIP TO STREAM. HALF A MILE UP THE ROAD I PULLED INTO VW SERVICE AND FUEL WAS LEGIT GUSHING OUT, CREATING A PUDDLE THE SIZE OF A SMALL BABY POOL, WERE THERE NOT A DRAIN FOR IT TO DRAIN INTO IN THE SERVICE GARAGE. CURRENTLY AWAITING WORD ABOUT DIAGNOSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338492July 9, 2020
FUEL/PROPULSION SYSTEM
AT 47,000 MILES THE VEHICLE WOULD NOT ALLOW FUEL TO BE PUT INTO THE TANK. TAKEN TO DEALERSHIP TO BE TOLD THAT THE SUCTION PUMP INSIDE GAS TANK WAS OVER PRESSURIZING THE TANK CAUSING FUEL TO SHOOT OUT OF THE GAS FILLING TUBE. THIS EXACT SAME ISSUES WAS IN THE 2015 AND 2016 MODELS AND RECALL 20Y6 ADDRESSED THEM. NOW THE 2017 MODEL IS DOING THE SAME AND THEY ARE REFUSING TO FIX THE ITEM UNDER WARRANTY. LEAVING THESE VEHICLE AT HIGH RISK OF CATCHING FIRE DUE TO FUEL BEING EXPELLED FROM THE TANK WHEN ENGINE IS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337851July 7, 2020
ENGINE, UNKNOWN OR OTHER
AFTER HAVING MY 2015 VW SE 4-DR 2.0T AUTO PZEV INTO THE DEALERSHIP'S SERVICE CENTER FOR A/C ISSUES. TWO WEEKS LATER THE ENGINE LIGHT CAME ON AND I IMMEDIATELY PARKED THE CAR. THE CAR WAS TOWED TO THE DEALERSHIP WITH THIS AS THE PROBLEM. REPLACE ENGINE AND TURBO! OVER $17,000!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338043July 7, 2020
POWER TRAIN
FAILED WATER PUMP FIXTURE AND GASKETS AT 62000 MILES. LEAKING COOLANT CONSTANTLY AND WARNING LIGHT GOING OFF WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337144July 2, 2020
ENGINE, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2016 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALL AND HESITATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE BRAKE SUCTION CUP. THE MECHANIC LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V647000 (FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. CLAY COOLEY VOLKSWAGEN OF PARK CITIES (5555 LEMMON AVE, DALLAS, TX 75209, (469) 240-6240) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TOWED TO THE DEALER FOR ASSISTANCE, WHICH WAS STILL PENDING. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 24,000.*DT *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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