Volkswagen GTI Complaints

1,407 consumer complaints on file.

#11319399March 26, 2020
STRUCTURE:BODY
I WAS DRIVING ON THE FREEWAY GOING APPROXIMATELY 65 MPH. IT WAS A CLEAR DAY (ABOUT 70 DEGREES F), VERY LIGHT TRAFFIC, NO OTHER CARS WERE IN MY IMMEDIATE VICINITY. I WAS NOT DRIVING UNDER ANY OVERPASS NOR DID I SEE OR HEAR ANY ROCKS HIT MY CAR. OUT OF NOWHERE, I HEARD A VERY LOUD POP WHICH SOUNDED LIKE A GUNSHOT. I LOOKED UP AND MY SUNROOF WAS COMPLETELY SHATTERED UPWARDS AND SOME SMALL SHARDS OF GLASS FELL ONTO MY PASSENGER SEAT, MY CONSOLE, AND ME. I WAS ABLE TO MAINTAIN CONTROL OF MY CAR ALTHOUGH IT WAS VERY ALARMING TO HAVE THIS HAPPEN WHILE DRIVING ON THE FREEWAY AND I HAD TO SLOW DOWN TO REALIZE WHAT HAD JUST HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318971March 22, 2020
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I HAVE A 2019 VOLKSWAGEN GTI 6 SPEED MANUAL TRANSMISSION. WHILE I WAS OUT RUNNING ERRANDS TO THE LOCAL FOOD STORE AND HARDWARE STORE, I CAME TO A COMPLETE AND FULL STOP AT A STOP SIGN. AT THIS TIME THE CAR WAS IN NEUTRAL WITH THE CLUTCH PEDAL DISENGAGED AND THE BRAKE PEDAL DEPRESSED. I NOTICED THE CAR HAD A SOFT STALL. THIS HAPPENED A TOTAL OF ABOUT 6 TIMES. IT IS ALMOST AS IF THE CAR HAS THE AUTO STOP FEATURE THAT TURNS THE ENGINE OFF AT A FULL AND COMPLETE STOP BUT MY CAR IS NOT EQUIPPED WITH THAT OPTION. I FEEL AS IF THE ENGINE IS THE PROBLEM BECAUSE IT IS CUTTING OFF. I ALSO FEEL IT COULD BE THE TRANSMISSION THINKING THAT THE CAR IS IN A DIFFERENT GEAR AND NOT ENOUGH RPMS TO SUSTAIN THAT GEAR. I ALSO FEEL IT COULD BE A VACUUM LEAK WHICH IS NOT SENDING THE RIGHT SIGNALS TO THE ENGINE COMPUTER OR SOMETHING ELSE. AT THE TIME OF THIS HAPPENING IT WAS SUNNY AND IN MID FIFTIES IN TEMPERATURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317146March 9, 2020
ENGINE, POWER TRAIN
THERMOSTAT HOUSING LEAK CAUSES COOLANT LEAK AND LOW COOLANT WARNINGS. WAS OPERATING THE VEHICLE UNDER NORMAL CONDITIONS WHEN LOW COOLANT WARNING ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316769March 7, 2020
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY 2016 GOLF GTI SE HAS A LEAKING PANAORMIC SUNROOF, IT LEAKS INTO THE INTERIOR CAUSING DAMAGE TO THE CEILING, THE PASSENGER SEAT, THE OVERHEAD LIGHTING CONTROLS, AND THE PASSENGER VISOR LIGHT. THIS HAPPENS EVEN WHEN THERE IS A MINOR AMOUNT OF RAIN. THIS HAPPENS WHEN THE CAR IS MOVING OR STATIONARY. THERE ARE SO MANY PEOPLE WITH THIS PROBLEM THAT VW SHOULD BE ISSUING A RECALL TO FIX IT. I HAVE A VIDEO SHOWING WHAT IS HAPPENING BUT, YOU GUYS ONLY ACCEPT PICTURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315968March 4, 2020
ENGINE
CAR SUFFERED A FAILURE OF THE THERMOSTAT AT 26837 MILES CAUSING A LOSS OF COOLANT. COOLANT ODOR WAS APPARENT SINCE THE CAR WAS NEW. THIS APPEARS TO BE A WIDESPREAD PROBLEM WITH THIS MODEL AT LOW MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316109March 4, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE EMERGENCY BRAKE ASSIST ACTIVATED INDEPENDENTLY. THE CONTACT STATED THERE WAS A WARNING MESSAGE STATING AN OBJECT WAS IN FRONT OF THE VEHICLE HOWEVER, THERE WAS NOTHING IN FRONT OF THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILLAGE WAS 14,426.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315812March 3, 2020
ENGINE
MY 2019 VW GTI-S IS EQUIPPED WITH A DSG TRANSMISSION. I WAS DRIVING IT IN MANUAL SPORT MODE ON THE FREEWAY ON SUNDAY 1 MARCH 2020. AFTER GETTING OFF OF THE FREEWAY AND ONTO THE CITY SURFACE STREETS, THE CAR STALLED WHEN I CAME TO A STOP. I THOUGHT IT WAS BECAUSE I HAD NOT TURNED OFF THE ENGINE START/STOP DEFEAT FEATURE OFF BUT THAT WAS NOT THE CASE. ANOTHER 6-7 STALLS OCCURRED AS I DROVE THE CAR THE FEW MILES BACK HOME AFTER DROPPING OFF A FRIEND. THERE WERE 4-5 PREVIOUS INDIVIDUAL INCIDENTS PRIOR TO SUNDAY. ON MONDAY 2 MARCH WHILE I DROVE THE CAR HOME ON THE FREEWAY IN STOP AND GO COMMUTE TRAFFIC THERE WERE NO PROBLEMS; HOWEVER AFTER EXITING THE FREEWAY THE CAR STALLED AGAIN 3 SEPARATE TIMES AFTER I CAME TO A FULL STOP AT THE SIGNALS AND STOP SIGNS LEADING TO MY HOME. AS FAR AS I AM CONCERNED, THIS IS A DANGEROUS SITUATION AND I AM WORRIED SINCE THE PRINCIPAL DRIVER OF THIS CAR WILL EVENTUALLY BE MY WIFE. SHE IS OFTEN DRIVING ON THE STREETS OF THE SAN FRANCISCO BAY AREA. IT IS EASY TO GET READ ENDED AS THE DRIVER IN BACK OF YOU EXPECTS YOU TO ACCELERATE QUICKLY AWAY FROM THE GREEN SIGNAL LIGHT OR STOP SIGN AFTER YOU HAVE STOPPED. IT TAKES TIME TO SHIFT THE GEAR LEVER BACK INTO NEUTRAL OR PARK TO START THE CAR AGAIN. SINCE I AM PUTTING IN THE "BREAK-IN" MILES ON THE CAR I HAVE EXPERIENCED THIS EXACT SITUATION AND HAVE GOTTEN HONKED FOR NOT MOVING AWAY SWIFTLY FROM THE INTERSECTION AS ONE NORMALLY WOULD ON THE CITY STREETS. THE GTI CURRENTLY HAS 671 MILES ON THE ODOMETER. I AM TAKING THE CAR IN TO THE DEALERSHIP TODAY AND HOPING THAT THEY WILL BUY IT BACK SO I CAN GET MY WIFE INTO A SAFER MODEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315880March 3, 2020
ENGINE
AFTER 55K MILES, MY CAR HAD A WATERPUMP LEAK THAT SEEMS COMMON IN THE FORUMS I ATTEND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315716March 2, 2020
ENGINE
THE CAR IS RANDOMLY STALLING OUT ON ME. AFTER READING SEVERAL ARTICLES ON THE INTERNET I NOW SEE THIS IS A KNOWN ISSUE. IT IS CURRENTLY AT MY LOCAL VOLKSWAGEN SERVICE CENTER. IT HAPPENED AFTER MY FIRST 10K MIKE SERVICE AND HAS STALLED 4 OR 5 TIMES IN THE PAST TWO DAYS ONCE ON A HIGHWAY. THIS IS EXTREMELY CONCERNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11315480March 1, 2020
POWER TRAIN
AN ISSUE EXISTS WHERE THE START STOP SYSTEM (S/S) CAN CAUSE THE VEHICLE TO STALL AT A STOP LIGHT. AT ONE POINT, THE DRIVER WAS IN STOPPED IN TRAFFIC, WHICH CAUSED MY S/S TO ACTIVATE, TURNING OFF THE VEHICLE'S ENGINE. THE DRIVER UNBUCKLED HIS SEAT BELT SO HE COULD PUT SOMETHING INTO THE GLOVE BOX, THEN RE BUCKLED HIS SEAT BELT. TRAFFIC BEGAN MOVING AGAIN, SO THE DRIVER HIT THE ACCELERATOR. THE VEHICLE DID NOT ACCELERATE. THERE WAS A NOTIFICATION ON THE DASH STATING "PLEASE START ENGINE MANUALLY". THE DRIVER ATTEMPTED TO START THE ENGINE, BUT THE VEHICLE WAS STILL IN DRIVE, SO THE VEHICLE NOTIFIED HIM TO PUT THE TRANSMISSION INTO P OR N. THE DRIVER SHIFTED THE VEHICLE INTO N, RESTARTED THE ENGINE, SHIFTED BACK INTO DRIVE AND THEN RESUMED DRIVING. (AFTER CREATING A SMALL TRAFFIC JAM) LATER, THE DRIVER TOOK THE VEHICLE TO THE DEALERSHIP AND EXPLAINED THE ISSUE. THE SERVICE DEPARTMENT POLITELY EXPLAINED THAT THE S/S SYSTEM DOES THAT, AND THERE IS NOTHING THAT THEY CAN DO. THEY EXPLAINED THAT MULTIPLE FACTORS STIPULATE THE S/S SYSTEM'S DECISIONS, SUCH AS ENGINE TEMPERATURE, POWER CONSUMPTION (JUST TO NAME A FEW). THE DRIVER ALSO ASKED IF THE DEALERSHIP COULD JUST REMOVE S/S SYSTEM, THEY EXPLAINED THAT THEY WERE NOT ALLOWED TO DUE TO EPA REGULATIONS. ATTACHED IS A PNG FILE CONTAINING SCREENSHOTS OF A MP4 THAT THE DRIVER TOOK ON 03/01/20 WHILE ATTEMPTING TO RECREATE THE INCIDENT. IT SHOULD BE NOTED THAT THE DRIVER COULD NOT RECREATE THE INCIDENT PERFECTLY. THE DRIVER WAS ONLY ABLE TO MAKE IT SO THAT THE S/S MECHANISM WOULD RESTART THE ENGINE AFTER THE DRIVER RE BUCKLED HIS SEAT BELT AND SUBSEQUENTLY DEPRESSED THE ACCELERATOR MOST OF THE WAY DOWN (NOT REQUIRING THE DRIVER TO SHIFT THE VEHICLE INTO P OR N AND RESTARTING THE ENGINE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312169February 28, 2020
ENGINE
THERMOSTAT & HOUSING FAILURE. LOSS OF COOLANT OVER TIME, PERIOD OF 3 MONTHS. HAD TO REFILL COOLANT MULTIPLE TIMES DURING THAT PERIOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311425February 25, 2020
ENGINE
WATER PUMP FAILURE AT 49500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311130February 24, 2020
ENGINE
INTAKE MANIFOLD WAS REPLACED UNDER WARRANTY IN 2015. IN LATE 2019 THE VEHICLE DISPLAYED A SERVICE ENGINE WARNING WHICH TURNED OUT TO BE THE INTAKE MANIFOLD AGAIN. OUT OF WARRANTY THE SERVICE COST ME IN EXCESS OF $1000. I SEE THE WARRANTY WAS EXTENDED ON OLDER YEARS FOR THE SAME EXACT REASON BUT NOT THE 2013. THIS NEEDS TO BE REMEDIED AS SOON AS POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311136February 24, 2020
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 VOLKSWAGEN GTI. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED MOLD FORMING IN THE REAR DRIVER SIDE SEAT. THE CONTACT WAS INFORMED BY AND UNKNOWN DEALER THAT WATER FROM THE WINDOW LINING DRAINED ONTO THE SEAT AND CAUSED THE MOLD BUILD UP. WATER ALSO ENTER THE VEHICLE AT THE SEAL ON THE BOTTOM OF THE REAR WINDOW AND ALSO THROUGH THE SPEAKER. THE VEHICLE WAS TAKEN TO CHERRY HILL VOLKSWAGEN LOCATED AT 2261 NJ-70, CHERRY HILL, NJ 08002 WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310854February 23, 2020
ENGINE
CAR IS VW GOLF GTI WITH SIX-SPEED MANUAL TRANSMISSION. CAR HAS 400 MILES FROM NEW. WHILE COMING TO A STOPLIGHT AT SLOW SPEED, WITH CLUTCH PEDAL FULLY DEPRESSED AND TRANSMISSION IN NEUTRAL, ENGINE TURNED OFF. THE ACTION WAS SO QUIET THAT IT WAS NOT NOTICEABLE. WHEN THE LIGHT TURNED GREEN, I ENGAGED FIRST GEAR AND RELEASED THE CLUTCH PEDAL, BUT DID NOT MOVE FORWARD. ONLY THEN DID I REALIZE THAT THE ENGINE WAS NOT RUNNING. AFTER DEPRESSING THE CLUTCH PEDAL AND PRESSING THE START BUTTON, THE ENGINE RE-STARTED IMMEDIATELY AND I WAS ABLE TO MOVE OFF AS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310675February 21, 2020
ENGINE
MANUAL TRANSMISSION CAR STALLS AT LOW SPEEDS AND AT IDLE. HAPPENS WITH THE CLUTCH FULLY TO THE FLOOR, IN NEUTRAL, AND ALSO WHILE IN GEAR. CAR HAS STALLED 3 TIMES IN SEQUENCE SITTING AT A RED LIGHT. ALSO HAS STALLED AFTER GETTING OFF HIGHWAY 6 TIMES NOW, EACH TIME WHILE SLOWING FOR A RED LIGHT OR STOPPED. TOTAL OF 9 OR SO STALLS NOW. CAR IS BRAND NEW, PURCHASED WITH 33 MILES ON IT. NOW UP TO ABOUT 300 MILES TOTAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310215February 19, 2020
ENGINE
2019 WHITE GTI SE WITH MANUAL TRANSMISSION PURCHASED ON 11/27/19 IN DALY CITY, CA. CURRENT MILEAGE ~ 2,300. CAR ENGINE SHUTS DOWN INTERMITTENTLY/ RANDOMLY AT LOW SPEEDS WHEN COMING TO A STOP, EITHER AT NEUTRAL OR IN 1ST GEAR OR REVERSE WITH CLUTCH FULLY ENGAGED. THE FIRST TIME THIS HAPPENED WAS OVER TWO WEEKS AGO AFTER I SWITCHED DRIVING MODES FROM SPORT TO ECO MODE. THE ENGINE WOULD CONTINUOUSLY SHUT DOWN ALMOST EVERY TIME I CAME TO A STOP, TO THE POINT OF THE ENGINE SHUTTING OFF CONTINUOUSLY AND UNABLE TO REMAIN ON AS I WAS PARKING MY CAR ON A HILL. I TOOK MY CAR OUT FOR A DRIVE A FEW HOURS LATER AND IT DROVE NORMALLY, UNTIL IT SHUT DOWN WHILE I WAS SITTING AT A STOP LIGHT WITH THE CAR IN NEUTRAL, AND MY FOOT ON THE BRAKE. THIS PROBLEM OCCURS WHEN MY CAR IS WARMED UP AND AT NORMAL TEMPERATURES, USUALLY AFTER DRIVEN FOR AT LEAST 15 MINUTES. EVERY TIME IT'S HAPPENED, IT WAS ON CITY STREETS AND INTERSECTIONS. I BROUGHT MY CAR TO THE DEALERSHIP THE FOLLOWING MORNING AND THEY RESET THE ECU, AND WERE UNABLE TO RECREATE THE PROBLEM. HAVEN'T HAD THE PROBLEM REAPPEAR UNTIL A FEW DAYS AGO, AND WAS EVEN ABLE TO RECORD A VIDEO OF IT OCCURRING. MY CAR IS AT THE DEALER FOR THE SECOND TIME NOW FOR THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310217February 19, 2020
ENGINE
DRIVING TO WORK ON MONDAY, SEPTEMBER 30, 2019 AT 7:45AM, AN INDICATION NOTIFICATION CAME ON THAT THE COOLANT RESERVOIR WAS EXTREMELY LOW. I PULLED OVER INTO A PARKING LOT OF A DONUT SHOP ON LEFFINGWELL RD AND MEYER RD AND POPPED MY HOOD OPEN. COOLANT RESERVOIR WAS COMPLETELY EMPTY. A FRIEND WAS CALLED TO COME PICK ME UP AND DRIVE TO A VW DEALERSHIP TO PICK UP COOLANT AND DISTILLED WATER FROM A LIQUOR STORE. COOLANT WAS TOPPED OFF. NEXT DAY, CAR WAS TAKEN INTO AN AUTO REPAIR SHOP AND CONFIRMED THAT THERMOSTAT HOUSING FAILED AND DUMPED COOLANT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309970February 18, 2020
ENGINE
CAR STALLS AT SLOW SPEEDS AND WHEN FULLY STOPPED. THE STALL HAS HAPPENED 4 TIMES: TWICE WHILE MOVING AT ROUGHLY 5MPH TOWARDS A RED LIGHT, AND TWICE WHILE STOPPED AT RED LIGHTS. IN EACH CASE, THE CLUTCH PEDAL WAS FULLY ON THE FLOOR AND BRAKE PEDAL WAS ENGAGED. IT IS BRAND NEW CAR AND THE FIRST STALL HAPPENED AT ROUGHLY 160 MILES ON THE ODOMETER. THE LAST STALL WAS AT 191.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309570February 16, 2020
ENGINE
CAR STALLED TWICE SITTING IN NEUTRAL AT A STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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