Volkswagen GTI Complaints

1,407 consumer complaints on file.

#11407178April 9, 2021
FUEL/PROPULSION SYSTEM
FUEL TANK WOULD NOT ACCEPT REFUELING. WHEN CHECKED OUT WAS FOUND THAT TANK WAS LEAKING GAS. CAR WAS TAKEN TO THE DEALER AND THEY STATED THE CAR WAS OUT OF WARRANTY AND ACKNOWLEDGED THE FUEL TANK WAS LEAKING GASOLINE. THE CAR HAS NEVER BEEN INVOLVED IN AN ACCIDENT OF ANY TYPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407181April 9, 2021
ENGINE
PAID TO HAVE NEW VW TURBO PUT IN CAR AND IT LASTED 116 MILES. TOOK IT BACK AND IT WAS DIAGNOSED THAT THE TURBO HAD FAILED AND THE TURBINE BROKE AND FELL INTO THE MOTOR. AS A RESULT IT BLEW THE MOTOR. VW WARRANTY REFUSED TO WARRANTY THE PART AND TAKE ANY RESPONSIBILITY FOR THE BLOWN ENGINE. EVEN THE DEALER SHIP AGREED IT WAS A FAULTY TURBO AND AS A RESULT IT BLEW THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404319March 22, 2021
UNKNOWN OR OTHER
INTERIOR TRIM IN FRONT OF SHIFTER IS UNREASONABLY SHARP. WHEN REMOVING ITEMS, LIKE CELL PHONE, OR WALLET FROM THE STORAGE CUBBY IN FRONT OF THE SHIFTER MULTIPLE FINGERS HAVE BEEN SNAGGED AND SLICED DEEPLY. THE FIRST TIME I WAS CUT THE CUT WAS SMALL ON THE TIP OF MY RIGHT RING FINGER. BECAUSE OF THE SHARPNESS OF THE TRIM PIECE I DID NOT KNOW I WAS CUT UNTIL I NOTICED BLOOD. I ALSO DID NOT KNOW WHERE THE FIRST CUT CAME FROM. IT WAS ONLY WHEN I WAS CUT 2 MORE TIMES, BOTH DEEPER AND WITH MORE BLEEDING THAT I REALIZED WHAT WAS CUTTING ME AND WHY IT WAS HAPPENING. IT IS TOO EASY FOR FINGERS TO GET CAUGHT ON THE UNDERSIDE OF THE "CHROME" TRIM PIECE AROUND THE SHIFTER WHEN REMOVING ITEMS FROM THE STORAGE CUBBY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11403155March 15, 2021
FUEL/PROPULSION SYSTEM
COULD NOT PUMP GAS INTO THE GAS TANK. COULD INSERT THE PUMP NOZZLE INTO THE OPENING TO THE GAS TANK. WHEN TRIED TO PUMP GAS, GAS WOULD NOT GO INTO THE TANK AND SPILL OUT. THIS PROBLEM IS ALREADY A RECALL ON THE VW GTI 2015 MODEL. VEHICLE WAS STATIONARY AT A GAS PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399929March 9, 2021
STEERING
WHEN IN MOTION ON ANY TYPE OF ROAD AFTER 30-40 MINUTES THE STEERING WHEEL BECOMES 'HEAVY' AND HARD TO TURN. THE POWER STEERING HAS FAILED. I HAD THIS ISSUE 'FIXED' BY THE DEALERSHIP TWO YEARS AGO, BUT IT IS OCCURRING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399206March 4, 2021
POWER TRAIN
MY VEHICLE WILL AUTOMATICALLY GO FROM BEING IN DRIVE TO ACTING LIKE ITS IN NEUTRAL. AND WILL NOT MOVE OR GO ANYWHERE. AND THIS ALL HAPPENENED WHEN I WAS IN DR9VE DRVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398578March 1, 2021
ENGINE
I'M ON MY WAY TO WORK ON THE HIGHWAY GOING UPHILL AND THE TEMPERATURE RED LIGHT STARTS FLASHING. I DECIDED TO SLOW DOWN BECAUSE THE FLASHING LIGHT HAD ME CONCERNED. THE TEMPERATURE GAUGE STAYED AT NORMAL POSITION SO I WAS ABLE TO BRING IT HOME. I WAITED AWHILE AND THEN CHECKED UNDER THE HOOD FOR COOLANT LEVEL AND IT WAS DOWN TO THE BOTTOM BARELY ANY LEFT. SO I BOUGHT THE RECOMMENDED COOLANT BY VW AND FILLED IT UP TO LEVEL. I DROVE THE NEXT DAY AND PARKED IN MY DRIVE WAY AND LATER THAT DAY I SAW COOLANT PUDDLE ON CONCRETE DRIPPED FROM ENGINE. I SUSPECT IT'S THE WATER PUMP AGAIN. I HAD THIS PROBLEM WITH THIS CAR BEFORE WITH COOLING SYSTEM TWICE. THE FIRST TIME THE DEALERSHIP DEALT WITH IT BY REPLACING WATER PUMP WHILE IT WAS UNDER WARRANTY. THE SECOND TIME I TOOK IT TO MECHANIC AND THEY WERE ABLE TO REPLACE WATER PUMP AND FIX THE PROBLEM. I WAS ABLE FIND THE LEAK AND TAKE PICTURES. IT SEEMS TO BE LEAKING NEAR THE WATER PUMP. SO RIGHT NOW I'M FILLING COOLANT ALMOST EVERYDAY UNTIL I CAN GET TO THE DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397180February 21, 2021
POWER TRAIN
VEHICLE STALLS AT LOW SPEEDS. I HAVE NOTICED MY CAR STALL WHEN LEAVING A PARKING SPOT WHERE I WILL GET HALFWAY OUT OF THE PARK, AND THEN THE RPM GOES TO 0 AND I HAVE TO PUT IT INTO PARK, TURN THE KEY, AND AFTER A LONGER THAN NORMAL STARTUP TIME, IT GOES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11397227February 21, 2021
ENGINE
FAILED THERMOSTAT HOUSING/COOLANT LOSS. ACTIVE COOLANT LEAK FROM WATER PUMP/THERMOSTAT HOUSING AT 35,956 MILES. DEALER REPLACED THERMOSTAT ASSEMBLY, WATER PUMP, UNION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396805February 18, 2021
ENGINE
WATERPUMP/THERMOSTAT HOUSING COVERED IN DRY COOLANT, LEAKING DUE TO WARPAGE OF THE PLASTIC PARTS USED MY VOLKSWAGEN. COOLANT NEEDS TO BE TOPPED OFF EVERY 3 MONTHS, VW SAID THEY DIDNT FIND ANYTHING WRONG. PROBLEM IS GETTING WORSE AS THE PARTS FAIL AND WILL LEAD TO CATASTROPHIC FAILURE AND DAMAGE/OVERHEATING TO THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396358February 15, 2021
FUEL/PROPULSION SYSTEM
THE SUCTION PUMP (PART 5Q0-201-029) IN THE EVAP EMISSION CONTROL OF MY VEHICLE FAILED ON FEBRUARY 7 2021 CAUSING FUEL TO BE BROUGHT INTO THE CHARCOAL CANISTER AND THEN INTO THE PURGE VALVE. THIS LED TO HEAVY FUEL SMELL IN MY VEHICLE AND REQUIRED REPLACEMENT OF SUCTION PUMP, CHARCOAL CANISTER AND PURGE VALVE. NOTE THAT THIS FAILURE WITH EXACT SAME DESCRIPTION WAS IDENTIFIED AS PART OF THE SAFETY RECALL 20Y6 (HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2016/RCRIT-16V647-1179.PDF) ISSUED BY NHSTA ON OCTOBER 13 2016 AND MY VEHICLE WAS PART OF THIS RECALL. IT WAS CLAIMED THAT THE ISSUE WAS FIXED ON MY VEHICLE ON JUNE 28 2017 AS PART OF THIS RECALL BY VW DEALERSHIP. HOWEVER, THE SUCTION PUMP WHICH FAILED ON FEBRUARY 7 2021 HAD THE MANUFACTURING DATE STAMP OF 15.08.15 WHICH INDICATES THAT PERHAPS VW DIDN'T REPLACE THE SUCTION PUMP AS PART OF THE RECALL REPAIR OR REPLACED IT WITH ANOTHER FAULTY SUCTION PUMP WHICH STILL HAD THE ISSUE (SINCE THE MANUFACTURING DATE OF THE FAILED SUCTION PUMP IS ALMOST 2 YEARS BEFORE THE DATE OF RECALL REPAIR). VW OF AMERICA HASN'T PROVIDED ME CLEAR ANSWERS TO MY QUESTIONS STATED BELOW (SEE ATTACHED LETTER DATED FEBRUARY 13 2021, THAT I SENT TO VW OF AMERICA RAISING THESE CONCERNS): I) WOULD THIS SUCTION PUMP THAT FAILED AND WHICH WAS MANUFACTURED ON 15.08.15 WILL HAVE THE FIX FOR THE ISSUE IDENTIFIED IN 20Y6? II) WHAT WAS THE MANUFACTURING DATE OF THE SUCTION PUMP ORIGINALLY INSTALLED ON MY VEHICLE BEFORE THE RECALL REPAIR WAS PERFORMED? VW OF AMERICA REPLIED TO ME ON FEBRUARY 15 2021 STATING THAT THEY WON'T HELP ME WITH THIS REPAIR AS THE PART WAS OUT OF WARRANTY. HOWEVER, THEY DIDN'T PROVIDE ME ANSWERS TO THE SPECIFIC QUESTIONS I RAISED. IF THE RECALL REPAIR WAS NOT DONE PROPERLY, ISN'T VW STILL RESPONSIBILE TO FIX THE ISSUE THAT MY VEHICLE SUFFERED AND I WOULD ALSO LIKE THEM TO PROVIDE ME CLEAR ANSWERS TO THE ABOVE TWO QUESTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395528February 10, 2021
UNKNOWN OR OTHER
VEHICLE INTERMITTENTLY STALLS AT LOW SPEEDS AND WHEN IDLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395171February 8, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING 25 MPH, THE GEAR SHIFT WARNING INDICATOR WAS FLASHING. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED ABOUT NHTSA CAMPAIGN NUMBER: 09V333000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT CALLED COX CHEVROLET INCORPORATED (2900 CORTEZ RD W, BRADENTON, FL 34207, (941)348-6417) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394825February 5, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2021 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A RED LIGHT, THE VEHICLE WOULD NOT DRIVE FORWARD AND ROLLED INTO THE INTERSECTION. THE VEHICLE WAS TOWED TO THE LOCAL DEALER TOMS RIVERS VOLKSWAGEN LOCATED AT 256 NJ-37, TOMS RIVER, NJ 08753, WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE VEHICLE WAS NOT YET REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394604February 4, 2021
POWER TRAIN
CLUTCH MASTER AND SLAVE CYLINDER FAILED AT 34,700 MILES. BECAUSE HYDRAULIC FLUID CONTAMINATED CLUTCH PLATE AND FLYWHEEL THOSE WERE ALSO REPLACED. FAILURE OCCURRED AT LOW SPEEDS ON A COMMERCIAL STREET. SYMPTOMS: CLUTCH PEDAL DROPPED TO THE FLOOR AND WOULD NOT COME BACK UP. HYDRAULIC FLUID LEAKED OUT FROM UNDER THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388860January 19, 2021
ENGINE
PERSISTENT COOLANT MIGRATION PROBLEM, WHEREIN COOLANT MIGRATES THROUGH WIRING HARNESS CONNECTION ON COOLANT RESERVOIR AND TRAVELS THROUGH THE WIRING HARNESS TO OTHER SENSORS AND ENGINE CONTROL EQUIPMENT ON THE VEHICLE, CORRODING AND DESTROYING KEY COMPONENTS OF THE CARS ELECTRONICS AND SAFETY CONTROL SYSTEMS. THIS REPAIR HAS COST THOUSANDS OF DOLLARS TO ADDRESS, AND IT STILL NOT SOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388670January 18, 2021
SERVICE BRAKES
ABS MODULE HAS BEEN KNOWN TO BE DEFECTIVE ON THIS MODEL YEAR VOLKSWAGEN GTI. SOME VINS ARE NOT COVERED UNDER A RECALL EVEN THOUGH IT USES THE SAME ABS SYSTEM AND ABS MODULE THAT HAS BEEN KNOWN TO BE DEFECTIVE. ALL VINS THAT USE THIS ABS MODULE SHOULD BE COVERED UNDER THIS RECALL AS THIS IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11387242January 8, 2021
POWER TRAIN, UNKNOWN OR OTHER
THERE IS A MAJOR DEFECT WITH THE CENTER CONSOLE STORAGE OF THIS VEHICLE THAT IS CAUSING DEEP CUTS AND GASHES ON PEOPLE'S HANDS. SPECIFICALLY, THE SILVER SHARP METAL TRIM PIECE IN FRONT OF THE SHIFTER BOOT BECOMES SLIGHTLY LIFTED OVER TIME AS IT SEPARATES FROM A PLASTIC THAT HOLDS IT, AND THE SHARP EDGE IS EXPOSED IN AN AREA THAT A DRIVER / PASSENGER REACHES INTO REGULARLY. MANY OTHERS HAVE REPORTED SIMILAR PROBLEM ON THE CAR FORUM GOLFMK7.COM AS WELL. HAVE ATTACHED SOME PHOTOS OF THE CUT AND PIECE (THOUGH IT IS HARD TO SEE) FOR YOUR INFORMATION. (WARNING SOME BLOOD ON BAND AID IS PRESENT IN THE PHOTO)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11387058January 7, 2021
POWER TRAIN
THE VEHICLE I PURCHASED WAS UNDER USED DEALER WARRANTY ENGINE AND TRANSMISSION I WENT AHEAD AND DID ALMOST $4000 IN REPAIRS TO THIS CAR TO MAKE IT DRIVE SOMEWHAT NORMAL FROM THE ORIGINAL JERKY START FROM AFTER PURCHASE (NO IT DID NOT DRIVE LIKE THIS WHEN I TEST DROVE) I ATTEMPTED TO GET A NEW TRANSMISSION BECAUSE VW RECOMMENDED THIS TO REMEDY THE ISSUE BUT WHEN I TRIED TO CONTACT THE DEALER HE TOLD ME THAT I SHOULD STOP BEATING ON IT I HAVE COME ACROSS A LOT OF RESEARCH SHOWING THERE IS AN OPEN RECALL ON THIS CAR FOR THE SUDDEN SHIFTS AND BUCKING I ALREADY HAD THE INTAKE MANIFOLD REPAIRED BY VW BUT I NEED HELP GETTING THE TRANSMISSION RECALL THAT WENT UNNOTICED BY VOLKSWAGEN ITS A REAL PROBLEM IN THIS YEAR AND MARQUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11386619January 5, 2021
ENGINE, POWER TRAIN
ENGINE THERMOSTAT AND PUMP FAILURE WITH GRADUAL COOLANT LEAK. COOLANT REQUIRED REFILLING MULTIPLE TIMES WITHIN 45,000 MILES, SOMETIMES COOLANT GETTING DANGEROUSLY LOW WITHOUT WARNING UNTIL CAR IS ON INTERSTATE. THERMOSTAT/PUMP HAS ALSO BEGUN OVERCOOLING ENGINE, NOT ALLOWING IT TO GET UP TO OPERATING TEMP WHEN ON INTERSTATE AND SHUTTING OUT USAGE OF CRUISE CONTROL. THIS IS A WELL KNOWN AND DOCUMENTED ISSUE WITH MK7 GTI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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