Volkswagen GTI Complaints

1,407 consumer complaints on file.

#11331995July 1, 2020
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE PULLED TO THE RIGHT WITH AN ABNORMAL VIBRATION FELT IN THE BRAKE PEDAL. THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS TAKEN TO YOUNG VOLKSWAGEN LOCATED AT 191 COMMERCE PARK DR, EASTON, PA 18045, (610) 991-9100, HOWEVER, THE RECALL REPAIR WAS NOT PERFORMED. THE VEHICLE WAS ALSO TAKEN TO CIOCCA VOLKSWAGEN OF ALLENTOWN LOCATED AT 1346 LEHIGH ST, ALLENTOWN, PA 18103, (610) 890-7050, WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331506June 29, 2020
FUEL/PROPULSION SYSTEM
I AM HAVING THE EXACT ISSUE FROM THE 2015-2016 GTI SUCTION PUMP RECALL. MY CAR IS A 2017 GTI AND IS LEAKING THROUGH THE CHARCOAL CANISTER FILTER. WHEN I TRY TO FILL THE TANK IT'S CUTTING OFF THE FLOW FROM THE GAS NOZZLE AS IF THE TANK WAS FULL BUT WHEN I CHECK THE TANK IS ALMOST EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329341June 17, 2020
SERVICE BRAKES
I SET THE HANDBRAKE TO SECURE MY VEHICLE IN IT'S PARKING STALL AND LEFT THE VEHICLE WHILE I WENT INTO A STORE. AT THE TIME I LEFT THE VEHICLE, IT WAS COMPLETELY STATIONARY AND SECURE. MANY MINUTES LATER, I BECAME AWARE THAT MY VEHICLE HAD MOVED FROM THE PLACE WHERE I PARKED IT. THE VEHICLE HAD ROLLED BACKWARDS OUT OF IT'S PARKING STALL AND COLLIDED WITH TWO OTHER UNOCCUPIED VEHICLES LOCATED IN PARKING STALLS BEHIND MY VEHICLE, ABOUT 40 FEET AWAY. WHEN I ENTERED MY VEHICLE TO MOVE IT AWAY FROM THE ACCIDENT SCENE, I FOUND THAT THE PARKING BRAKE HANDLE (HAND BRAKE) HAD COME UNLATCHED AND THE LATCHING MECHANISM HAD FAILED. THERE IS A BUTTON AT THE END OF THE BRAKE HANDLE THAT WHEN DEPRESSED, RELEASES THE PARKING BRAKE. THAT BUTTON AND A SPRING LOCATED BEHIND IT HAD EJECTED FROM THE END OF THE BRAKE HANDLE. APPARENTLY, WHEN THE BRAKE RELEASE BUTTON FAILS IN THIS WAY, IT CAUSES THE BRAKE TO RELEASE, WHICH CAUSES GRAVITY TO MOVE THE UNOCCUPIED VEHICLE DOWN HILL, WHERE IT WOULD NOT STOP UNTIL IT REACHED A LOCAL ELEVATION MINIMA, OR STRUCK ANY PERSON OR OBJECT THAT MIGHT HAVE STOPPED IT'S MOTION. A WITNESS TO THE ACCIDENT WHO OCCUPIED THE VEHICLE PARKED IN THE STALL NEXT TO MINE VERIFIED THAT MY VEHICLE WAS SECURE WHEN I LEFT IT, AND IT HAD GONE INTO MOTION ON IT'S OWN WITHOUT ANY EXTERNAL DISTURBANCE OR INPUT. IT CONCERNS ME THAT THE DESIGN OF THE BRAKE HANDLE AND BREAK RELEASE IS ALLOWED TO FAIL IN THIS WAY. I WOULD EXPECT A FAILURE OF THE BRAKE RELEASE BUTTON TO RESULT IN THE INABILITY TO RELEASE THE BRAKE, A "SAFE" FAILURE MODE. IN THIS CASE, THE DESIGN OF THE BRAKE HANDLE RESULTS IN AN UNSAFE FAILURE MODE, WHERE THE ONCE SECURELY PARKED STATIONARY VEHICLE COULD SPONTANEOUSLY GO INTO MOTION DUE TO THE FAILURE OF A SIMPLE PLASTIC MECHANICAL WEAR ITEM: THE BRAKE RELEASE. THERE WERE NO INDICATIONS THAT AN EMINENT FAILURE WAS LOOMING PRIOR TO THIS EVENT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11329461June 17, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I WAS DRIVING ON THE FREEWAY MESA,AZ AT THE RATE OF SPEED 72 MPH AND THE CAR JUST SHUT OFF, I PUT IT IN NEUTRAL AND COASTED THROUGH TRAFFIC, I WAS ABLE TO GET IT FROM THE FAST LANE TO SHOULDER, MY HEART WAS RACING, I PUT THE CAR IN PARK TRY TO START IT DIDN'T START FOR A FEW MINUTES, DROVE HOME FEW MILES AWAY. WITH NO PROBLEMS. NEXT MORNING WOULDN'T START. WITH 59,500 MILES I WAS STOCKED. HAD THE CODES READ COILS, SPARK PLUGS, SO I CHANGED THEM. STILL DIDN'T START. 3 DAY LATER, (SHE'S GARAGE KEPT) AND STARTED UP. WELL IN THE LAST 6 MONTH'S IT HAS DONE THE SAME THING 9 TIMES ON THE FREEWAY, 4 TIMES IN THE CITY. TOOK IT TO VW DEALERSHIP THEY READ CODES P0087 WITCH IS LOW PRESSURE FUEL PUMP, FUEL PUMP CONTROL MODULE, FUEL FILTER. SO BUYING ALL NEW PARTS, I GOT FUEL PUMP CONTROL MODULE & FUEL FILTER AT VW DEALERSHIP, FUEL PUMP OVER THE INTERNET ALL NEW PARTS. THE VW PARTS MANAGER TOLD ME THAT VW HAS HAD PROBLEMS WITH CONTROL MODULE ON OTHER MODELS, I THINK HE SAID THAT THEY WERE RECALLED ON JETTA'S, GOLF'S AND VW HAS UPDATED THE FUEL PUMP CONTROL MODULE ON MY 2010 VW GTI 2.0 TURBO 3OR4 TIMES. I ASKED HOW DO I KNOW IF I'M BUYING UPDATED VERSION OR NOT, HE POINTED OUT THE DIFFERENT PART NUMBERS AND SAID YOUR GOOD TO GO. I YOUTUBE VIDEO OF R & R FUEL PUMP, FUEL PUMP CONTROL MODULE, AND FUEL FILTER. MY CAR RAN GREAT FOR 20.5 MILES, STARTING IT UP TWO DAYS LATER AT HOME, I'M LETTING IT WARM UP THE MOTOR FOR A FEW MINUTES AND JUST QUIT AGAIN WOULDN'T START UP. THEN I FIND OUT THERE'S A UPDATED & UPGRADED FUEL PUMP CONTROL MODULE THAT'S HAS 32 AMPS. GOING TO THE FUEL PUMP, WIRES, DEVICE, CLIPS FOR $699.00 AFTER I SPENT $500.00 ON THE PARTS INSTALLED. MY POINT IS THAT SOMEONE WHO IS NOT SMART ENOUGH, STRONG ENOUGH, AND ROAD CONDITIONS VARY MAY NOT GET TO THE SIDE OF THE ROAD WITH NO POWER STEERING, POWER BRAKES, EVERYTHING ON A CAR QUITS. HOPE NOBODY GETS HURT/ KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328709June 13, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE HAS A RECALL FOR THE ABS MODULE, I TOOK THE CAR INTO THE VW OF MURIETTA CALIFORNIA DEALER TO GET THE RECALL TAKEN CARE OF ON 1/11/20 AND THEY CLAIMED THAT THEY ASSUMED THAT THE MODULE HAD ALREADY BEEN DONE AND THEY CLAIMED TO HAVE CONTACTED VW OF AMERICA TO CLEAR THE RECALL IN THE SYSTEM. THEN ON 4/10/20 I TOOK THE VEHICLE TO THE SAME DEALER FOR AN UNRELATED ISSUE AND MENTIONED THE STILL ACTIVE RECALL, THEY THEN PROCEEDED TO TELL ME THAT THE MODULE WAS UNABLE TO BE UPDATED AND THAT I WOULD HAVE TO PAY AN ESTIMATE OF $1800 TO FIX THE RECALL. ON 4/16/20 I CALLED VW OF AMERICA TO WHICH THEIR RESPONSE WAS THAT VW OF MURRIETA DID NOT HAVE AN OPEN CLAIM WITH THEM ABOUT MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328131June 10, 2020
ENGINE
TL* THE CONTACT OWNS A 2017 VOLKSWAGEN GTI. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL AT A RATE OF ONE GALLON OF FUEL EVERY FIVE MINUTES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CHARCOAL CANISTER AND SUCTION PUMP NEEDED TO BE REPLACED. CHAPMAN VOLKSWAGEN OF TUCSON (4500 E 22ND ST, TUCSON, AZ 85711) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327793June 8, 2020
FUEL/PROPULSION SYSTEM
STARTED TO NOTICE A FUEL ODOR IN THE VICINITY OF THE RIGHT-REAR WHEEL WHILE THE CAR WAS PARKED INSIDE MY GARAGE. MOVED THE CAR IMMEDIATELY OUTSIDE ON MY DRIVEWAY. DROVE THE CAR ONCE OR TWICE DURING THE FOLLOWING WEEK. AS THE CAR WAS PARKED ON THE DRIVEWAY THE ODOR PERSISTED. THEN ONE AFTERNOON A PUDDLE OF GAS WAS ON MY DRIVEWAY (ABOUT ONE PINT OF LIQUID) - THE CAR HAD NOT BEEN DRIVEN IN 2 DAYS WHEN THE PUDDLE APPEARED. NOTIFIED MY LOCAL VW DEALER AND SCHEDULED THE REPAIR. THE DEALER DETERMINED THAT THE CHARCOAL CANISTER WAS FILLED WITH FUEL - ASSUMING THAT I OVERFILLED THE TANK, WHICH I DON'T BELIEVE HAPPENED. WHEN THE LEAK OCCURRED THE FUEL TANK WAS APPROXIMATELY 3/4 FULL. THE DEALER REPLACED THE LEAK DETECTION PUMP, N80 PURGE VALVE, AND THE CHARCOAL CANISTER. THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE CAR HAS 55,578 MILES ON IT AND I HAVE OWNED IT JUST LESS THAN 3 YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327807June 8, 2020
ENGINE
WATER PUMP & THERMOSTAT HOUSING LEAKING COOLANT AT 31,000 MILES. BOTH ITEMS WERE REPLACED AT THE DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327231June 4, 2020
POWER TRAIN
CAR STALLS AT LOW SPEEDS, PARTICULARLY COMING TO A STOP. HAPPENS WITH CLUTCH IN OR IN NEUTRAL. HAS BEEN HAPPENING SINCE DAY 1 OF OWNERSHIP OF BRAND NEW VEHICLE WITH 80 MILES ON ODOMETER. CONTINUES AT 10 MONTHS OF OWNERSHIP WITH 6K MILES ON ODO. THE PROBLEM IS INTERMITTENT. IT DID NOT OCCUR FOR 6 MONTHS BETWEEN DECEMBER 2019 AND JUNE 2ND 2020. ON JUNE 3RD VW INSTALLED 24FD UPDATE. UPON DRIVING THE CAR HOME FROM THE DEALERSHIP, THE CAR STALLED 3 TIMES. TWICE AT STOPLIGHTS IN 1ST GEAR WITH CLUTCH IN. ONCE IN NEUTRAL AFTER I PULLED INTO MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325090May 19, 2020
ELECTRICAL SYSTEM
AFTER DRIVING MY CAR FOR FIVE MINUTES, I HEARD A LOUD "POP" FROM THE CAR'S RIGHT SIDE. I LOOKED OVER AND OBSERVED THAT MY RIGHT SIDE VIEW MIRROR WAS BLACK BUT STILL INTACT. WHEN I PULLED OVER AND EXITED MY CAR, I FELT THE MIRROR WHICH FELT TO NO LONGER BE FLAT BUT WARPED IN VARIOUS SPOTS. IT IS QUITE APPARENT THE MIRROR OVERHEATED. MY MIRROR FUNCTION NOB WAS NOT IN THE "HEAT" POSITION AND WAS SET TO THE LEFT SIDE MIRROR POSITION. MY CONCERN IS THAT IT COULD HAVE STARTED A FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324986May 18, 2020
ENGINE
MY COOLANT WARNING LIGHT CAME ON AT ABOUT 71K MILES, TO MY SURPRISE. MY MECHANIC CHECKED ALL FLUID LEVELS WHEN I LAST HAD THE CAR IN, WHICH WAS ABOUT 6K MILES PRIOR. I CHECKED THE COOLANT LEVEL AND IT WAS WAY BELOW THE MINIMUM LEVEL IN THE RESERVOIR. MY INDEPENDENT MECHANIC DETERMINED IT WAS THE THERMOSTAT HOUSING WHICH IN TURN CAUSED DAMAGE TO THE WATER PUMP AS WELL. THIS RESULTS IN A $980 REPAIR. AFTER DOING SOME RESEARCH ONLINE, I HAVE DETERMINED THAT THIS PROBLEM HAS AFFECTED OTHER VW GTIS OF THE SAME MODEL GENERATION. THIS IS A FACTORY DEFECT AND SHOULD BE COVERED BY VW BUT MY CAR IS NOW OUTSIDE OF THE FACTORY WARRANTY. I AM SEEKING TO RECOVER THE MONEY I HAVE SPENT OUT OF POCKET AND TO PREVENT THIS FROM HAPPENING TO ANY OTHER OWNERS. THE DETAILS ARE AS FOLLOWS: THE ISSUE IS LIMITED TO 2015- US MODELS AND 2013- EUROPEAN MODELS, AND SEEMS TO BE RELATED TO THE EA888 REV3 ENGINE THAT IS IN SEVERAL MQB MODELS SOLD BY VW/AUDI. COOLANT WILL SLOWLY SEEP OUT OF A WEEP HOLE ON THE UNDERSIDE OF THE THERMOSTAT HOUSING. IT DOESN'T SEEM TO BE ENOUGH TO EVER LEAVE A PUDDLE BUT SLIGHT RESIDUE MAY BE SEEN UNDER THE THERMOSTAT HOUSING AND POSSIBLY ON THE OIL PAN. THE LOSS OF COOLANT OFTEN TRIPS THE LOW COOLANT WARNING IF THE LEVEL ISN'T MAINTAINED. DEPENDING ON THE SIZE OF THE LEAK, THE COOLANT DROP CAN EITHER BE GRADUAL OR CATASTROPHIC. LOSS OF COOLANT HAS ALSO BEEN LINKED TO THE WATER PUMP FAILING. FURTHERMORE, THE ACCESSORY BRACKET GASKET CAN LEAK HOT OIL DOWN ONTO THE THERMOSTAT HOUSING (EVEN AFTER REPAIR) WHICH CAN CAUSE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324642May 15, 2020
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
MY CAR WAS AFFECTED BY THE 2017 RECALL FOR THE ABS MODULE. I WAS DRIVING AROUND A CORNER AND HIT BRAKES TO SLOW A LITTLE, THE ABS/TRACTION CONTROL/STEERING LIGHT(S) CAME ON AND MY BRAKES LOCKED MOMENTARILY CAUSE ME TO SLIDE. I CALLED LOCAL DEALER TO HAVE THE RECALL PERFORMED. THE DEALER STATED(AND VW AMERICA) THAT BECAUSE THEY WERE UNABLE TO PULL CODES FROM THE MODULE I WOULD NEED TO PAY TO REPLACE IT MYSELF AND THEN THEY COULD PERFORM THE RECALL. THIS IS COMPLETE AND UTTER STUPIDITY. THE MODULE WAS RECALLED DUE TO FAILURES. THEY SHOULD COVER THE COMPLETE COST TO REPLACE AND RECODE. I WAS QUOTED 2100.00 MY CAR ONLY HAS 88,000 MILES AND WELL TAKEN CARE OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324487May 14, 2020
POWER TRAIN
THE COOLANT HAS PROGRESSIVELY GOTTEN LOWER AND I BROUGHT MY CAR TO VW DEALER WHILE UNDER WARRANTY BUT THEY WANTED TO CHARGE $140 DIAGNOSTIC FEE TO PRESSURE TEST THE SYSTEM. I HAD THEM TOP OFF THE COOLANT FOR NOW BUT AFTER DOING RESEARCH IT APPEARS THAT THE THERMOSTAT HOUSING IS PRONE TO LEAKING. I WILL HAVE TO BRING MY CAR BACK SOON AND PROBABLY HAVE TO PAY TO HAVE THE COOLANT SYSTEM OFFICIALLY CHECKED BECAUSE THIS IS A SAFETY CONCERN. I HAVE HAD THE CAR FOR ABOUT 1 YEAR AND THE COOLANT LEVEL HAS LOWERED TO BELOW THE MINIMUM LINE. VW DEALER SAID THEY DID SEE SOME COOLANT IN MY ENGINE BAY AND CLEANED IT OFF TEMPORARILY BECAUSE I DID NOT WANT TO PAY THE $140 DIAGNOSTIC FEE AT THAT TIME. THEY TOPPED OFF THE COOLANT AND SAID TO COME BACK IF IT DRAINS MORE AND IF I WANT TO PAY FOR THE DIAGNOSTIC TEST. MY CAR HAS 50,000 MILES ON IT AND IS UNDER WARRANTY UNTIL 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324232May 12, 2020
POWER TRAIN
VEHICLE STARTED LOSING COOLANT AROUND 25K MILES. VISIBLE LOSS IN RESERVOIR AND COULD SMELL COOLANT AFTER DRIVING. AT 30K MILES, VISIBLE PUDDLE OF COOLANT UNDER CAR. CAR WAS SERVICED AT VW OF OCALA, FL, WHERE THEY REPLACED THE WATER PUMP, THERMOSTAT HOUSING AND RELEVANT GASKETS/SEALS. THIS MATCHES WHAT DOZENS OF OTHER VW GTI DRIVERS ARE EXPERIENCING IN THEIR CARS. 30K IS WAY TOO LOW OF MILES TO HAVE SUCH A MAJOR REPAIR DONE TO THESE CARS, AND COULD HAVE LED TO PREMATURE ENGINE WEAR/FAILURE BY OVERHEATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323021May 2, 2020
FUEL/PROPULSION SYSTEM
I WAS PARKED IN A PARKING LOT WITH MY CAR ON WHEN ALL OF A SUDDEN A LADY PARKED NEXT TO ME SAID THAT IT SMELLED LIKE GASOLINE. I DECIDED TO STEP OUT AND CHECK ON THE CAR THE FUEL WAS LITERALLY LEAKING OUT OF THE TANK FROM THE REAR END OF THE CAR. THE CAR HAD ALMOST A FULL TANK AND IN A MATTER OF MINUTES IT EMPTIED ITSELF OUT. KEEP IN MIND, I AM A SMOKER AND IF IT WASN'T BECAUSE THE LADY TOLD ME ABOUT THE GAS LEAK IT COULD'VE END UP IN A FATAL FIRE/ACCIDENT. I HAVE SEEN AROUND THE INTERNET THAT THERE WAS A RECALL FOR THE SAME PROBLEM IN 2015-2016 GTI MODELS BUT ONCE YOU GO INTO THE VW PAGE NOTHING APPEARS. IT EVEN APPEARS ONLINE FROM TRUSTED SOURCES THAT THE RECALL NUMBER WAS 20Y5 AND 20Y6. CURRENTLY THE CAR HAS BEEN IN THE VW FOR 1 MONTH AND THEY WANTED ME TO PAY AROUND $2,800 TO REPLACE THE FUEL TANK AND ONCE I DID MY RESEARCH I FOUND OUT THAT THE EXACT PROBLEM HAPPENED TO THOUSANDS OF OTHER PEOPLE WHO HAD THE SAME MODEL YET THE DEALER DID NOT EVEN MENTION IT TO ME AND WANT TO CHARGE ME WITH THE $2,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322437April 27, 2020
ENGINE
THERMOSTAT HOUSING/WATER PUMP FAILED AT 80,000 MILES. THIS FAILURE COULD HAVE STRANDED ME DURING COVID PANDEMIC FAR FROM HOME. USE OF A PLASTIC PART IN A CRITICAL ENGINE APPLICATION IS PROBLEMATIC. REPAIR COST $906 DOLLARS TO REPLACE THIS HOUSING. VW HAS DENIED COVERAGE FOR THIS CRITICAL ENGINE COMPONENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322084April 23, 2020
ENGINE
VEHICLE STALLS WHEN COMING TO A STOP WITH FOOT DEPRESSED ON CLUTCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321979April 23, 2020
POWER TRAIN
THE TRANSMISSION SHIFTER AUTOMATICALLY PUTS THE CAR IN NEUTRAL AND WONT LET THE CAR MOVE FOWARD, ITS AN ELECTRONIC COMPONENT THAT TELLS THE TRANSMISSION WHAT GEAR THE CAR IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320753April 10, 2020
STRUCTURE:BODY
VW CORPORATION DID NOT HONOR THEIR WARRANTY ON MY 2018 VW, GTI. MY 2018 VW, GTI WAS PARKED, AND I WAS INSIDE THE VEHICLE, WHEN THE SUNROOF SPONTANEOUSLY SHATTER. THE SUNROOF WAS NOT HIT BY ANY DEBRIS. THE 2018 VW GTI IS STILL UNDER WARRANTY SO I TOOK THE DAMAGED VEHICLE TO OURISMAN VW OF LAUREL. OURISMAN VW STATED THAT VW DECLINED TO HONOR WARRANTY BECAUSE THEY SAID IT WAS IT BY A ROCK. THE ROOF WAS NOT HIT BY ANYTHING. VW STATED THAT AS A GESTURE OF GOOD FAITH BECAUSE I HAD BEEN A LOYAL CUSTOMER, THEY WOULD PICKED UP 40% OF THE REPAIR COST. I PICKED UP 60% OF THE COST, $3,239.38. I'M FILING THIS COMPLAINT BECAUSE VW SHOULD HAD PICKED UP THE ENTIRE REPAIR COST BECAUSE THE SUNROOF WAS NOT HIT BY ANY OBJECTS. THIS HAS HAPPEN TO OTHER VW CUSTOMERS AS WELL, CLASS ACTION FILED AGAINST VOLKSWAGEN ALLEGING EXPLODING SUNROOFS. VOLKSWAGEN EXPLODING SUNROOF CLASS ACTION UPDATE: A FEDERAL COURT RULED ON FEBRUARY 26, 2019, THAT CONSUMER PROTECTION CLAIMS AND CLAIMS OF FRAUDULENT CONCEALMENT AGAINST VOLKSWAGEN CAN MOVE FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320121April 3, 2020
ENGINE
COOLANT LEAKING REQUIRING THERMOSTAT HOUSING REPLACEMENT AS WELL AS NEW SENSOR AND NEW WATER PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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