Toyota Sienna Complaints

9,048 consumer complaints on file.

#11076400March 5, 2018
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DEAR MADAME/SIR, I OWN A TOYOTA SIENNA (2008). THE DRIVER SIDE SLIDING DOOR CABLE JUST GOT CUT-OFF LAST WEEK WHILE MY KID WAS TRYING TO OPEN THE DOOR AND GET IN AND THE PASSENGER SIDE DOOR MOVES VERY SLOWLY. I WENT TO THE TOYOTA DEALER(S) AND THEY SAID THEY HAD A FIX AT NO COST ONLY FOR VEHICLES WHICH ARE 9 YEARS/120,000 MILES AND IF THE CUSTOMER CAME WITH A PROBLEM (NOT A RECALL) AND I DO NOT QUALIFY AS IT HAS BEEN 10 YEARS (HOW DID TOYOTA COME-UP WITH THIS NUMBER?). I WENT ONLINE AND FOUND THAT MANY PEOPLE HAVE REPORTED A SIMILAR ISSUE AND LOOKS LIKE TOYOTA DID NOT TAKE CARE OF THEM EITHER. FROM THE DEALER I UNDERSTAND TOYOTA WAS AWARE OF THE PROBLEM AND DID NOT TAKE CARE OF THE ISSUE OR DID NOT DO ENOUGH TO RESOLVE THIS PROBLEM. I SINCERELY REQUEST YOU TO PROVIDE NECESSARY DIRECTIONS/ACTION TAKEN AGAINST MANUFACTURER SO THAT 1000S OF CUSTOMERS LIKE ME WILL GET THEIR CAR FIXED. THANK YOU FOR YOUR VALUABLE TIME *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075827March 2, 2018
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V024000 (AIR BAGS) AND 16V858000 (STRUCTURE); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THOMAS TOYOTA (1437 N LARKIN AVE, JOLIET, IL 60435, (815) 744-2760) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075851March 2, 2018
POWER TRAIN
I WAS DRIVING THE VEHICLE DOWN THE INTERSTATE AND IT STARTED TO SLOW DOWN. THE ENGINE WAS STILL RUNNING. HOWEVER, THE TRANSMISSION WAS SLIPPING AND I COULD NOT MAINTAIN THE POSTED SPEED LIMIT. THE ONLY WAY TO KEEP THE VEHICLE MOVING WAS TO REV THE ENGINE UP TO BETWEEN 5,000 AND 6,000 RPM. FORTUNATELY, I WAS ABLE TO GET TO AN EXIT AND GET THE VEHICLE TO A PARKING LOT. AT THAT POINT, THE VEHICLE WOULD NOT MOVE UNDER IT'S OWN POWER. THE ENGINE WOULD RUN, BUT THERE WAS NO POWER TO THE DRIVE WHEELS. THIS CONCERNS ME AS I WAS LUCKY TO GET THE VEHICLE OFF THE INTERSTATE AND OFF THE ROAD WITHOUT INCIDENT. OTHERWISE, GIVEN THE TRAFFIC AND POSTED SPEED LIMIT, I WAS CONCERNED THAT SOMEONE WOULD RUN INTO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075749March 1, 2018
WHEELS, TIRES
BOUGHT VEHICLE NEW, LIVE IN FLORIDA WITH NO POTHOLES, ETC. THE VAN IS EXTREMELY HARD ON TIRES, FIRST SET OF MICHELIN PRIMACY MXV4 TIRES LASTED TO 26,500 AND WERE SHOT. REPLACEMENT MICHELIN PREMIER LTX TIRES ARE SHOT IN 20,000 MILES. BOTH OF THESE MICHELIN TIRES WERE SUPPOSED TO LAST 60,000 MILES EACH. NEVER ANY DAMAGE TO THE VEHICLE, I AM THE ONLY DRIVER, BUT I JUST SPENT CLOSE TO $800 AT AN ALIGNMENT SHOP GETTING CAMBER KITS AND SHIMS INSTALLED AND ONE NEW FRONT STRUT ALL TRYING TO GET THE VEHICLE ALIGNMENT INTO FACTORY SPECS. AGAIN, NEVER ANY DAMAGE TO THE VEHICLE AND ALL TIRES WORE OUT RELATIVELY EVENLY, JUST WAY TOO PREMATURELY. FIRST PROBLEM IN MY OPINION IS THAT ALL VEHICLES SHOULD HAVE ALIGNMENT ADJUSTMENT ABILITY BUILT IN, THERE SHOULD NOT BE NEED FOR CAMBER BOLT KITS AND SHIMS FOR THE REAR AXLE. NEXT PROBLEM IS THIS EXCESSIVE TIRE WEAR ON TOYOTA SIENNA'S IS CLEARLY DOCUMENTED ALL OVER THE INTERNET, SO THIS IS NOT AN ISOLATED PROBLEM, BUT A WIDE SPREAD TOYOTA PROBLEM. TOYOTA SHOULD RESOLVE THIS FOR THEIR CUSTOMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075425February 28, 2018
UNKNOWN OR OTHER
VERY ABNORMAL WEAR ON NEW TIRES THAT CAN CAUSE ACCIDENTS. I HAVE HAD THIS VAN FOR 13 MONTHS AND I'M ON MY 3RD SET OF NEW TIRES. ALIGNMENT AND ROTATIONS EVERY 5 K. THIS IS NOT A TIRE DEFECT BUT A FLAW IN THE DESIGN OF THE VEHICLE. IF YOU DO A GOOGLE SEARCH ABOUT TIRE WEAR ON THE SIENNA, THERE ARE 100'S OF FORUMS OF PEOPLE COMPLAINING ABOUT THIS. PLEASE HAVE TOYOTA ADDRESS THIS DESIGN FLAW PROBLEM AND FIND A SOLUTION. THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075487February 28, 2018
STEERING
WHILE IN MOTION THE STEERING LOCKED UP AND MADE THE VEHICLE UNSTEERABLE LEADING TO A COLLISION
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11074761February 27, 2018
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID
2006 TOYOTA SIENNA. CONSUMER WRITES IN REGARD TO RECALL ON SHIFT LOCK SOLENOID ASSEMBLE, BUT DEALERSHIP NOTIFY HER PARTS NOT AVAILABLE. *VA *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075295February 27, 2018
UNKNOWN OR OTHER
WHILE DRIVING ON A HIGHWAY, THERE WAS NO SIGN OF A FALLING/KICKED UP OBJECT, THERE WAS A SUDDEN LOUD POP. ALMOST AS IF A BOULDER HIT THE CAR. THE SUNROOF WAS SHATTERED IN A MILLION PIECES, WITH NO DEPRESSION IN THE GLASS, INDICATING AN EXPLOSION FROM THE INSIDE OUT. THE ONLY VEHICLE NEAR, WAS A MINIMUM OF FOUR CAR LENGTHS IN FRONT OF MY CAR. FORTUNATELY, THE SUNROOF WAS CLOSED AND NO GLASS FELL INSIDE THE CAR. HOWEVER, AFTER STOPPING AND DRIVING AGAIN, THE GLASS BROKE APART AND FLEW INTO THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075113February 26, 2018
EXTERIOR LIGHTING
THE HEADLIGHT BULB COMPARTMENT ALLOWS WATER TO LEAK INTO IT ON THE PASSENGER SIDE CAUSING THE BULB TO BLOW. THIS HAS HAPPENED TWICE, THE REPAIR COST WAS $500. WE DROVE THE CAR FOR ONE WEEK AND THE BULB BLEW AGAIN BECAUSE WATER LEAKED INTO THE COMPARTMENT. THIS IS A DESIGN FLAW AND IS HAZARDOUS WHEN YOU ARE DRIVING AT NIGHT OR GOD FORBID IF IT'S RAINING AND DARK. WE ALSO WERE PULLED OVER AND GIVEN A WARNING FROM A STATE TROOPER ABOUT THE BULB BEING OUT. THIS IS A DANGEROUS AND COSTLY SITUATION. WE ARE STILL WAITING TO GET THE BULB REPAIRED A SECOND TIME. IN THE MEANTIME WE ARE WITHOUT A VAN FOR OUR FAMILY. PLEASE DEMAND THAT TOYOTA RECALLS THIS HAZARDOUS DEFECTIVE PART. THE BULB WENT OUT WHILE WE WERE DRIVING AT NIGHT. THIS IS A PROBLEM AND A HAZARD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074894February 26, 2018
STRUCTURE:BODY
TAKATA RECALL: SUMMARY IN THE INVOLVED VEHICLES, THERE IS A POSSIBILITY THAT UNDER CERTAIN LIMITED CONDITIONS, IF THE SLIDING DOOR OPENING OPERATION IS IMPEDED, THE SLIDING DOOR MOTOR CIRCUIT COULD BE OVERLOADED, OPENING THE FUSE FOR THE MOTOR. SAFETY RISK IF THIS OCCURS WHEN THE DOOR LATCH IS IN AN UNLATCHED POSITION, THE DOOR COULD OPEN WHILE DRIVING, INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT. THIS VEHICLE IS INVOLVED IN PHASE 1 OF THIS SAFETY RECALL. PHASE 1 COVERS THE VAST MAJORITY OF VEHICLES INVOLVED IN THIS RECALL AND THE REMEDY IS CURRENTLY AVAILABLE FOR THESE VEHICLES. FOR THE VEHICLES INVOLVED IN PHASE 1, ANY AUTHORIZED TOYOTA DEALER WILL REPLACE THE INSTRUMENT PANEL JUNCTION BLOCK AND INSTALL NEW WIRE HARNESSES CONNECTING IT TO THE POWER SLIDING DOORS. BUT THE PRE-OWNER MISS THIS RECALL, AND I BUY THIS VEHICLE FROM CARMAX, THEY LET ME FINISH THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074721February 25, 2018
VISIBILITY/WIPER
3 TIMES THE WINDSHIELD HAS CRACKED, TWICE IN THE PAST 3 MONTHS. THE CRACK STARTS DOWN LOW NEAR THE EDGE AND QUICKLY SPREADS. THERE IS A LARGE BODY OF EVIDENCE ON THE INTERNET SUGGESTING THIS MALFUNCTION IS VERY COMMON ON THIS MAKE AND MODEL AND THERE HAS BEEN NO OFFICIAL RECALL FROM TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074603February 24, 2018
VEHICLE SPEED CONTROL
VAN WAS PARKED ON A CITY STREET. I WAS TRYING TO PULL OUT OF A PARKING SPACE.I HAD MY FOOT ON THE BRAKE WHEN THE ENGINE REVVED UP AND LUNGED FORWARD. I HAD MY FOOT ON THE BRAKE, THE MAT WAS SECURED DOWN. I TOOK MY VAN IN TO HAVE THE TOYOTA DEALER CHECK. THEY COULDN'T FIND ANYTHING WRONG. THIS HAPPENED 3 DIFFERENT TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074753February 23, 2018
ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
2006 TOYOTA SIENNA. CONSUMER WRITES RECALL 17V-657 SHIFT LOCK SOLENOID ASSEMBLY & EXCESSIVE CORROSION OF SPARE TIRE DEALER OUT OF STOCK. *VA THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074549February 23, 2018
ELECTRICAL SYSTEM
NAVIGATION SYSTEM AND SCREEN IS BEEN OFF AND RESTARTED WHILE DRIVING SINCE ONE YEAR AGO.SOME RAINY DAY THAT HAPPENED 4~5 TIMES IN HOUR.GETTING WORSE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074559February 23, 2018
EXTERIOR LIGHTING, INTERIOR LIGHTING
I RENTED A 2018 TOYOTA SIENNA ON A RECENT TRIP TO HAWAII. UNLIKE EARLIER SIENNA MODELS (WHICH HAD BOLDER, THICKER LABELS FOR THE INDICATORS), THE INSTRUMENT PANEL WAS VERY FAINT AND HARD TO READ IN DAYLIGHT. IN SHADE, IT WAS ALMOST INVISIBLE. I CHECKED THE MANUAL TO SEE IF I COULD TURN THE BRIGHTNESS UP, BUT IT APPEARS TO HAVE BEEN DESIGNED THIS WAY. I'M CONCERNED THAT NOT BEING ABLE TO SEE THE INSTRUMENT PANEL TO OBSERVE SPEED OR OTHER INFORMATION COULD CAUSE AN ACCIDENT, ESPECIALLY IF YOU HAVE TO TAKE YOUR EYES OFF THE ROAD BECAUSE IT'S SO HARD TO READ. IT'S ENOUGH TO MAKE ME NOT BUY THIS CAR, BECAUSE IT MADE ME FEEL VERY UNSAFE IN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074240February 22, 2018
ENGINE
OIL STARTED LEAKING HEAVILY; I WAS NOTIFIED BY A COWORKER AND WAS ABLE TO GET THE CAR INTO FIRESTONE BEFORE THE ENGINE LOCKED UP. LOW OIL PRESSURE WARNING CAME ON AS I DROVE INTO FIRESTONE LOT. TECHS TOLD ME THE OIL COOLING HOSE FAILED (AT 109000 MILES). OLD HOSE WAS MADE OF RUBBER ATTACHED TO METAL PLATES AND HAD FAILED TWO PLACES IN THE RUBBER HOSE. NEW HOSE IS MADE OF METAL SO TECHS CHECKED FOR A RECALL AND FOUND NONE. THIS COULD BE A BIG SAFETY ISSUE IF PEOPLE ARE NOT AWARE OF WHAT IS HAPPENING AND GET STRANDED SOMEWHERE OR THE ENGINE LOCKS OUT ON THEM AT SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074246February 22, 2018
STEERING
STEERING GETS STIFF HARD TO TURN STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074306February 22, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO JERK AND THE TRANSMISSION HESITATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074090February 21, 2018
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
MY 2008 TOYOTA SIENNA SUDDENLY SLAMS ON BRAKES WHEN TURNING RIGHT. USED TO BE OCCASIONALLY ON MOUNTAIN CURVES DURING LAST YEAR, BUT NOW DOES IT RANDOMLY AT HIGHWAY SPEEDS ON STRAIGHT ROADS AND IS VERY DANGEROUS! HOW DO I GET TOYOTA TO FIX THIS OBVIOUS DESIGN DEFECT? CAR HAS 230K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074119February 21, 2018
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHILE THE VEHICLE WAS STATIONARY, THE AIR BAG INDICATOR ILLUMINATED AND THE DASHBOARD FRACTURED. LYNCH TOYOTA IN MANCHESTER, CONNECTICUT WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO WARRANTY COVERAGE ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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