Toyota Sienna Complaints

9,048 consumer complaints on file.

#11141285October 18, 2018
TIRES, TIRES:TREAD/BELT
PURCHASED 4 NEW CS5 GRAND TOURING TIRES THAT HAVE 80,000 MILE "WEAR OUT" WARRANTY ON JANUARY 26, 2016. MILES = 174295. IN APRIL 2018, 1 YEAR 4 MONTHS LATER, MILES NOW AT 215089 (40K PUT ON, SO SHOULD HAVE ANOTHER 40K MORE) MY VEHICLE WOULD SHAKE, NOT HOLD AIR, I EVEN HAD PROBLEMS WITH AIR GOING INTO THROUGH THE VALVE, MY VEHICLE FAILED AN ALIGNMENT CHECK BY AN AUTHORIZED TOYOTA DEALERSHIP. TIRE TREAD DEPTH FRONT DRIVER: 4 6 5 5 TIRE TREAD DEPTH FRONT PASS: 5 6 6 5 TIRE TREAD DEPTH REAR DRIVER 6 8 8 7 TIRED TREAD DEPTH READ PASS: 6 7 7 6 OBVIOUSLY NOT GOING TO GET ANOTHER 40K MILES OUT OF THESE TIRES. IN ADDITION THE WEAR ON THEM IS INCONSISTENT ON EACH TIRE. THE TIRE ISN'T WEARING RIGHT. ALIGNMENT RIGHT REAR CAMBER: -1.9 -.9. I HAD AN ALIGNMENT ACTUALLY TWO, BUT ONE CLOSE TO THIS APPOINTMENT. TAKE MY VEHICLE INTO WEAR I PURCHASED THEM, THE FINE PRINT COMES INTO PLAY. SURE THE CRAPPY TIRES, WEARING OUT POURLY, NOT HOLDING AIR, WON'T MAKE IT 80K, BUT I PAY HALF FOR TWO NEW TIRES PLUS LABOR, THE OTHER TWO TIRES DO NOT QUALIFY I'M JUST SOL. REPLACEMENT TIRES TO CHOSE FROM, THE EXACT SAME TIRE. SO I GET TO PAY FOR TWO NEW TIRES OF THE EXACT SAME BRAND AND WARRANTY. UPDATE TO FOLLOW AS A "MANUFACTURER DEFECT" HAS BEEN FOUND IN THE TWO TIRES THAT WERE ORIGINAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141311October 18, 2018
STRUCTURE:BODY
THE PASSENGER SIDE DOOR CABLE BROKE & AUTO SLIDE DOOR NO LINGER WORKS. STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141152October 17, 2018
AIR BAGS
THE AIRBAG LIGHT BEEN FLASHING ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140478October 15, 2018
AIR BAGS
TAKATA RECALL AIR BAGS FAILED TO DEPLOY IN A ROLL OVER ACCIDENT THAT INVOLVED IN CAR BEING AIRBORNE AND ROLLING OVER. CAR WAS TOTALED. NO AIRBAGS DEPLOYED, CAR WENT THROUGH 50 FOOT OF CORNFIELD AND LANDED ON THE ROOF. WINDOWS WERE ALL COLLAPSED DOOR RIPPED OFF ITS HINGES. I HAVE PICTURES ON MY PHONE I CAN PRINT AND GET TO YOU.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11140141October 13, 2018
WHEELS
PURCHASED VEHICLE BRAND NEW, TIRES WORN TO A DANGEROUS LEVEL FROM NORMAL HIGHWAY DRIVING BY 30,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139906October 12, 2018
STRUCTURE:BODY:DOOR
MY NAME IS [XXX], SINCE YOUNG UNTIL NOW I HAD BOUGHT TOTAL 7 TOYOTA VEHICLES IN MY LIFE. MY TOYOTA SIENNA 2009 HAS PROBLEM WITH THE POWER SLIDE DOOR THAT IT OPEN AND CLOSE BY IT SELF A FEW TIMES WHILE I VACUUM THE RUG OF FLOOR TODAY. THE CAR WAS AT PARKED AND ENGINE IS OFF. ALSO I FOUND THE CABLES ON THE SLIDE DOOR HUNG OUT EXPOSED ON THE SIDE OF THE DOOR EDGE. PLEASE SEE PICTURE ATTACHED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140025October 12, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. WHEN THE CONTACT PLACED HER VEHICLE INTO PARK, IT ROLLED BOTH FORWARD AND BACKWARDS. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 17V657000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO LIA TOYOTA OF COLONIE (2116 CENTRAL AVE, SCHENECTADY, NY 12304, 518-631-5254) AND WAS REPAIRED PER THE RECALL, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139630October 11, 2018
UNKNOWN OR OTHER
I CALLED TOYOTA DEALERSHIP 8/6/18 TO REQUEST RECALL 17V657 AND 14V273 TO BE REPAIRED. THE SERVICE PERSONNEL TOLD ME THAT THEY WOULD PUT MY NAME ON A LIST FOR SOMEONE TO CALL ME WHEN THE PARTS WERE IN. I CALLED BACK TODAY 10/11/18 TO THE PARTS DEPARTMENT AND WAS TOLD BOTH PARTS WERE IN. HE TRANSFERRED ME BACK TO SERVICE WHO SAID THE PARTS AT THE DEALERSHIP 'WERE NOT FOR ME' AND I JUST NEED TO WAIT. THIS IS UNACCEPTABLE AS I HAVE WAITED OVER 2 MONTHS FOR MY AUTO TO BE REPAIRED. I CALLED THE SAFETY HOTLINE ON MY LETTER 888-327-4236 AND THE CALL WAS DISCONNECTED. PLEASE HELP ME TO GET MY CAR FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139858October 11, 2018
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
CAR STALLS WHEN ACCELERATING FROM A STOP. HAPPENS ON HIGHWAY STOP AND GO AND WHEN ENTERING A JUNCTION AFTER A STOP SIGN. AFTER THE STALL THE CAR JERKS AS IT SUDDENLY LACKS TORQUE AND GOES TO A LOWER GEAR. TOYOTA TECHNICIAN SAID THAT TRACTION CONTROL SHUTS OFF FUEL. THIS IS DANGEROUS SINCE IT LEAVES YOU STALLED AFTER GOING INTO A JUNCTION. THEY ISSUED A TSB 0197-17 THAT DIDN'T SOLVE THE PROBLEM AND THEY CLAIM THAT THERE IS NO PROBLEM AND THAT IT IS A DRIVING STYLE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139485October 10, 2018
STRUCTURE:BODY
MY WIFE AND I HAVE FIVE LOVELY SMALL CHILDREN. WE OWN A 2008 TOYOTA SIENNA XLE. SOME YEARS AGO, THE "POWER" ASPECT OF THE SLIDING DOORS STOPPED WORKING. SINCE THEN, WE HAVE BEEN USING THE VAN BY SLIDING THE DOORS OPEN AND SHUT MANUALLY. RECENTLY, WHILE MY WIFE WAS DRIVING, THE PASSENGER SLIDING DOOR UNEXPECTEDLY CAME OPEN WHILE THE VEHICLE WAS MOVING AT A HIGH RATE OF SPEED. THIS WAS TRAUMATIC FOR HER AND FOR MY 5 CHILDREN. ALSO RECENTLY, THE DRIVER SIDE PASSENGER DOOR BECAME COMPLETELY NON-FUNCTIONAL. THE LOCAL DEALERSHIP, MARK MILLER TOYOTA, HAS BEEN WORKING DILIGENTLY AND EXPERTLY TO TRY TO REPAIR BOTH SLIDING DOORS. THEY APPEAR TO HAVE BEEN ABLE TO REPAIR THE PASSENGER SLIDING DOOR, AT SUBSTANTIAL EXPENSE TO ME. HOWEVER, MARK MILLER TOYOTA IS PRESENTLY UNABLE TO REPAIR THE DRIVERS SLIDING DOOR, AND THE VEHICLE HAS BEEN NON-OPERATIONAL FOR WEEKS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139560October 10, 2018
SUSPENSION
VEHICLE EATING TIRES, IN FOUR YEARS I WENT THRU 4 SETS OF TIRE, I DID 4 TIME ALIGNMENT AND AT LEAST 10 TIME BALANCE AND ROTATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139575October 10, 2018
STRUCTURE:BODY, UNKNOWN OR OTHER
FOR ABOUT 3 WEEKS MY SPOUSE NOTICED A MUSTY SMELL INSIDE THE VAN AND THEN NOTICED THAT THE ENTIRE CABIN CARPET WAS SOAKING WET. ON 09/14/18, I TOOK THE VAN TO TEAM TOYOTA IN GLEN MILLS, PA AND HAD THE AC LINES DRAINED. THE CARPET WAS STILL GETTING WET AFTER HAVING THIS SERVICE DONE. ON 10/09/18, I TOOK OUR VAN BACK TO TEAM TOYOTA TO HAVE A COMPANY CALLED THE "WATER DOCTOR" TO DIAGNOSE THE WATER LEAK PROBLEM. TEAM TOYOTA ADVISED THAT THE "WATER DOCTOR" DISCOVERED THE LEAK WAS COMING FROM BELOW THE FRONT WINDSHIELD COWL. THE "WATER DOCTOR" APPLIED A SEALANT TO THE EFFECTED AREA. TEAM TOYOTA REPLACED THE PADDING AND DEODORIZED THE CABIN AREA. MY BILL TO HAVE THIS REPAIRED WAS $551.20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139072October 8, 2018
ELECTRONIC STABILITY CONTROL (ESC)
ON THE EVENING OF OCTOBER 7, 2018 THE DRIVER'S SIDE SLIDING DOOR MADE A CLICKING & POPPING SOUND AS IF THE AUTOMATIC OPEN HAD BEEN ACTIVATED. THE KEYS WERE IN THE IGNITION AND IN THE ACC POSITION. THE NOISE CONTINUED AFTER THE CAR WAS STARTED AND IN THE 30 MINUTE DRIVE HOME I HEARD THE NOISE 2-3 MORE TIMES. MAX SPEED WITH THIS INCIDENT WAS 40MPH. THIS MORNING (OCTOBER 8, 2018), I HAD JUST DROPPED OFF MY KIDS AT SCHOOL AND I WAS THE ONLY PERSON IN THE CAR. THE SAME DOOR THAT MADE THE SOUNDS OPENED WHILE THE CAR WAS IN MOTION (ALL DOORS WERE LOCKED). I STOPPED THE CAR AND TRIED TO SHUT IT, BUT IT WAS JAMMED AND WOULDN'T CLOSE 100%. I TURNED OFF THE AUTOMATIC DOORS THINKING THIS WOULD PREVENT THE DOOR FROM OPENING AGAIN, THEN CONTINUED TO DRIVE SLOWLY, AS I WAS ONLY A FEW BLOCKS FROM HOME. LESS THAN A MINUTE LATER, THE DOOR OPENED AGAIN AND THIS TIME IT WAS VERY FAST DUE TO THE AUTO DOOR BEING TURNED OFF. ONCE AGAIN I TRIED TO CLOSE IT, AND WAS WITHOUT SUCCESS. I CHECKED OUT THE REAR OF THE DOOR AND NOTICED THAT THE LATCH WAS CLOSED. I MANAGED TO GET IT OPEN ENOUGH TO CATCH WHEN ATTEMPTING TO CLOSE IT, WHICH WORKED, BUT THE DOOR WAS NOT CLOSED SECURELY. I GOT HOME SAFELY AND WAS ABLE TO COMPLETELY CLOSE THE DOOR. FAST FORWARD TO THIS AFTERNOON: I START THE CAR AND ALTHOUGH AUTOMATIC DOORS HAVE BEEN TURNED OFF, THE DOOR IS CLICKING/POPPING AS IF TRYING TO OPEN. THE NOISE STOPPED WITHOUT ANY INTERVENTION FROM ME. AS OF THIS MOMENT (AFTERNOON OF 10/08/2018) NO OTHER INCIDENT HAS OCCURRED. THE CLICKING/POPPING SOUNDS OCCURRED BOTH WHILE STATIONARY AND DRIVING ON CITY STREETS. THE DOOR OPENING OCCURRED WHILE IN MOTION ON CITY STREETS TRAVELING APPROXIMATELY 25MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139082October 8, 2018
UNKNOWN OR OTHER
EXPLODING MOON ROOF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138911October 7, 2018
ELECTRONIC STABILITY CONTROL (ESC)
THE ANTI-SKID CONTROL ENGAGED WHEN TURNING SLIGHTLY ON THE FREEWAY. WHEN IT ENGAGED AT HIGHWAY SPEED (ROUGHLY 55MPH) IT PULLED ME INTO ONCOMING TRAFFIC. THIS IS A KNOWN PROBLEM WITH THIS VEHICLE THAT SHOULD HAVE BEEN RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133592October 5, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
AIRBAG LIGHT FOR DRIVER SIDE BLINKS OFF AND ON DURING DRIVING AT SPEEDS BETWEEN 35-45 MPH. THIS OCCURRED AT 209,560 +/- MILES. THIS IS OCCURING WITH OTHER ISSUES IN THE ELECTRICAL MODULES INCLUDING ABS CONTROL MALFUNCTION, POWER SUPPLY VOLTAGE YAW/DECELERATION SENSOR AND IT LOSES COMMUNICATION WITH STEERING ANGLE SENSOR MODULE. THIS SEEMS TO NOT ONLY BE AN ISSUE WITH MY VEHICLE BUT OTHERS AS WELL FROM READING MANY FORUMS ON TOYOTA SIENNA VANS INCLUDING ONES JUST A FEW YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131288October 2, 2018
ELECTRICAL SYSTEM
2015 TOYOTA SIENNA. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE. *AS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11132658October 1, 2018
STEERING
STARTED NOTICING A CLUNKING NOISE WHEN TURNING RIGHT AT SLOWER SPEEDS, WHILE TURNING INTO DRIVEWAY OR TURNING WHILE IN A NEIGHBORHOOD. I WAS TOLD BY THE DEALERSHIP THAT IT IS THE INTERMEDIATE STEERING SHAFT, TOYOTA IS AWARE OF THE PROBLEM, THERE IS NO RECALL (MY VAN HAD 50,000 MILES) IT IS EXPENSIVE TO FIX AND NOT TO WORRY ABOUT IT. I FEEL IT WILL BE A SAFETY ISSUE WHEN I'M DRIVING AND IT TOTALLY FAILS! COMPLETELY UNSAFE TOYOTA! SHAME ON YOU FOR INSTALLING THESE AFTER YOUR PRIUS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132664October 1, 2018
SUSPENSION
CAR CLUNKS FROM REAR, WHEN GOING OVER BUMPS, OR BACKING UP OUT OF DRIVEWAY. SEATBELTS ARE SECURE, JACK AND SPARE TIRE ARE SECURE. DEALERSHIP COULD NOT FIND ANYTHING WRONG, CONTINUES TO MAKE NOISES DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131941September 27, 2018
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
CHECK ENGINE LIGHT, VSC AND TRAC OFF. AS I WAS DRIVING AFTER JUST PURCHASING THIS VEHICLE FROM A DEALER AFTER ABOUT 60 MILES OR SO THESE LIGHTS ALL CAME ON THE SAME TIME. I WAS TOLD AFTER A SCANNER WAS PLACED ON THE VEHICLES COMPUTER SYSTEM THAT IT IS DUE TO EITHER CATALYTIC CONVERTOR/O2 SENSOR MALFUNCTIONS.THIS IS AN IMPORTANT EXHAUST AND EMISSION COMPONENT DESIGNED TO BURN UP TOXIC EXHAUST FUMES THAT SETS OFF THESE LIGHTS. THIS IS A MAJOR ISSUE WITH NOT ONLY THIS VEHICLE BUT OTHER TOYOTAS. THIS NEEDS TO BE ADDRESSED. WE IN THE USA WOULD LIKE TO BREATH CLEAN AIR AND IT DOESN'T SEEM FEASIBLE TO HAVE TO CONTINUE TO "FIX" THESE SENSORS DESIGNED TO MAKE CONSUMERS SPEND LARGE AMOUNTS OF MONEY TO FIX THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Toyota Sienna