Toyota Sienna Complaints

9,048 consumer complaints on file.

#11416695May 15, 2021
STRUCTURE:BODY
THE CAR WAS PARKED IN A PARKING LOT AND TURNED OFF. WE WERE ENTERING THE VEHICLE AND THE AUTOMATIC SIDE DOOR OF THE VAN FAILED TO REOPEN UPON SENSING SOMETHING IN THE WAY. THE DOOR CLOSED AND SOMEONE'S FOOT WITH SHOE WAS CAUGHT IN THE CLOSED DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416627May 14, 2021
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
BRAKES HAVE BEEN REPLACED, AND CHECKED SEVERAL TIMES MAKE A LOUD GRINDING NOISE IN WET WEATHER WHEN BACKING UP AND SOMETIMES WHEN APPLYING PRESSURE WHILE DRIVING ALSO A 🔊 NOISE AND BRAKES SEEM TO SLIP HAVE HAD TO PULL OVER BECAUSE IT SCARES ME CAN NOT FIND ANYTHING WRONG BUT CONTINUES TO PERSIST. BOTH IN HIGHWAY DRIVING AND REGULAR STREET DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416628May 14, 2021
ELECTRICAL SYSTEM
WHEN USING HEATED SEAT FEATURE DRIVERS SIDE REMAINS HEATED EVEN LONG AFTER BEING OFF. HAVE CHECKED FUSES AND STILL SAME ONLY USE SEASONAL. SOMETIMES FEELS LIKE HEAT IS ON WHEN NOT IN USE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416631May 14, 2021
ENGINE, VEHICLE SPEED CONTROL
CAR SPEED VARIES WHEN DOING A MODERATE SPEED EXAMPLE 40 MPH SOMETIMES FEELS LIKE ITS ENGINE SLIPS AND SPEED SLOWS CAR JUMPS FORWARD FEELS LIKE ENGINE SLIPS OR GEAR SHIFTS. ENGINE BOGS DOWN OR SOMETIMES REVS UP A LITTLE..SCARES ME SOMETIMES BUT NO CHOICE BUT TO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416074May 11, 2021
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2019 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE GETTING HIS CHILD FROM THE REAR PASSENGER SLIDING DOOR WITHOUT WARNING THE SLIDING DOOR CLOSED ON THE CHILDS RIGHT HAND. THE CHILD WAS TAKEN TO THE HOSPITAL TO TREAT THE INJURIES. THE VEHICLE HAD NOT BEEN REPAIRED OR DIAGNOSED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11416133May 11, 2021
STRUCTURE:BODY, EXTERIOR LIGHTING, SEATS
HEADLINER CUT TOO LARGE, DOESN'T HOLD REAR PASSENGER CLIMATE CONTROLS, CLIMATE CONTROLS FALL OUT AND HIT REAR PASSENGERS. THIS HAPPENS AT ANY SPEED.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11416197May 11, 2021
SERVICE BRAKES
WITH NO WARNING ABS WILL LOCK UP AND CAUSE VAN TO VIOLENTLY SWERVE TO THE RIGHT WHILE DRIVING. SOMETIMES ONCE , OTHER TIMES SEVERAL TIMES IN A ROW. ONLY LASTS FOR A FEW SECONDS. BUT LONG ENOUGH TO CAUSE AN ACCIDENT. TERRIFYING TO LOOSE COMPLETE CONTROL OF YOUR VEHICLE UNTIL IT DECIDES TO GIVE YOU CONTROL AGAIN. SEVERAL TRIPS TO DIFFERENT TOYOTA DEALERS AS WELL NO LESS THAN 5 DIFFERENT MECHANICS AND NO ONE HAS ANY IDEA WHAT CAUSES IT. HOWEVER THE TOYOTA DEALERS WERE ALL VERY FAMILIAR WITH THE ISSUE BUT HAD NO IDEA HOW TO FIX IT. THIS HAS BEEN GOING ON FOR 18 MONTHS. THE INTERNET IS FULL OF PEOPLE TRYING TO SOLVE THE SAME ISSUE IN 2004-2010 TOYOTA'S IN ALL MODELS. PLEASE HELP!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11415790May 10, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2017 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED AND UNATTENDED, THERE WAS AN ABNORMAL POPPING SOUND DETECTED. THE CONTACT'S NEIGHBOR NOTICED THAT THE REAR WINDSHIELD WAS CRACKED, WITHOUT IMPACT. THE CONTACT CALLED WALSER TOYOTA (4401 AMERICAN BLVD W, BLOOMINGTON, MN 55437, (612) 294-0220) AND WAS REFERRED TO A GLASS COMPANY. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415849May 10, 2021
SUSPENSION
DURING MY 60K SERVICE (57K MILES RUN) ON APR 20, THE LOCAL TOYOTA DEALERSHIP (PIERCEY TOYOTA) IDENTIFIED A MAJOR SERVICE RELATED TO SUSPENSION WHICH IS EXPECT TO COST AROUND $3000. MY VEHICLE USAGE IS MINIMAL WHICH IS QUITE EVIDENT FROM BARELY 57000 MILES RUN DURING LAST 8 YEARS. I'M EXTREMELY DISAPPOINTED THAT THE SUSPENSION CONTROL ARM HAS FAILED WITH SUCH LIMITED USE WHICH CLEARLY SUGGESTS DEFECTIVE QUALITY FROM TOYOTA. RESEARCHING ON THE INTERNET (SEARCH STRING - SIENNA CONTROL ARM PROBLEM) I FOUND OUT THAT THIS IS COMMON ISSUE ON SIENNA TO THE POINT IT LEADS EM TO BELIEVE THIS SHOULD HAVE BEEN A RECALL E.G. HTTPS://WWW.SIENNACHAT.COM/THREADS/2011-SIENNA-SE-DEALER-RECOMMENDS-REPLACING-CONTROL-ARMS-LOWER-BALL-JOINTS.62597/. THIS APPEARS TO BE RECURRING ISSUE WITH SIENNA, HENCE I'M FILING THIS RECALL REQUEST/COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415533May 7, 2021
UNKNOWN OR OTHER
THE CLIP/HINGE IN FUEL TANK DOOR IS BROKEN. NO LONGER APPEARS FLUSH AGAINST VEHICLE HAPPENED IN APRIL WHILE STATIONARY PUTTING IN FUEL AT STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415360May 6, 2021
UNKNOWN OR OTHER
WHILE DRIVING DOWN INTERSTATE WITH WINDOWS AND SUNROOF CLOSED, THE SUNROOF GLASS EXPLODED DUE TO UNKNOWN CAUSE, BUT NOT AS A RESULT OF FALLING OBJECT OR PROJECTILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414500April 29, 2021
VISIBILITY/WIPER
THE 2021 SIENNA XLE PLUS AND ENTERTAINMENT PACKAGE DID NOT INCLUDE A DIGITAL REAR VIEW MIRROR IN THIS TRIM LEVEL. THE NEW SIENNA IS A BRAND NEW MODEL WITH A MASSIVE DESIGN FLAW, A HUGE TV WITH ZERO VISIBILITY OUT THE REAR OF CAR. IT'S UNSAFE. MANY PEOPLE WILL NOT TEST DRIVE WITH THE TV DOWN TO SEE THE SAFETY ISSUE. WE DIDN'T REALIZE IT TILL KIDS PUT THE TV DOWN DAY LATER. SEEMS TO HAVE SADLY MADE IT THROUGH QUALITY CONTROL PROCESS AT TOYOTA. YOU CAN NOT SEE CARS RIGHT UP ON YOU AT STOP SIGNS, CARS APPROACHING ETC IT NEEDS A SAFETY RECALL AND A MODIFICATION.WE HAVE HAD CAR FOR 3 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414122April 27, 2021
WHEELS
WE REALIZED THAT OUR VEHICLE HAD A FLAT TIRE. WHEN WE WENT TO ATTEMPT TO PUT ON THE SPARE, WE NOTICED THAT ALL OF THE LUG NUTS HAD "SWOLLEN" AND NONE OF THE LUG NUTS WOULD FIT IN THE CORRESPONDING SOCKET. ULTIMATELY, THE LUG NUT CAPS DELAMINATED, AND IT TOOK OVER AN HOUR TO TEAR THE CAPS FROM THE NUTS. IF THIS HAD HAPPENED ON THE SIDE OF THE HIGHWAY, ADDRESSING THIS ISSUE WOULD HAVE BEEN INCREDIBLY DANGEROUS. IT DOES NOT SEEM TO MAKE SENSE TO CONTINUE USING LUG NUTS WITH DECORATIVE CAPS FOR AESTHETIC REASONS WHILE IMPACTING THE SAFETY OF DRIVERS WITH FLAT TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414013April 26, 2021
VISIBILITY/WIPER
I FOUND A BIG DESIGN FLAW IN OUR NEW MINIVAN. WHEN MY KIDS ARE USING THE REAR ENTERTAINMENT SYSTEM, THE SCREEN BLOCK THE DRIVER REAR MIRROR LINE OF SIGHT. I DON'T FEEL SAFE DRIVING AROUND IF I CAN'T HAVE BACK AND FORTH VISIBILITY FROM THE DRIVER SEAT. I DON'T UNDERSTAND WHY TOYOTA DIDN'T MAKE THE DIGITAL REARVIEW MIRROR STANDARD IN ALL THE TRIMS EQUIPPED WITH REAR ENTERTAINMENT SYSTEM. THE LACK OF REAR VISIBILITY FROM THE DRIVER CAN PUT AT RISK THE LIFE OF ALL THE PASSENGERS. I TRIED CONTACT THE DEALER AND TOYOTA DIRECTLY BUT I'M NOT GETTING A RESOLUTION. THIS IS A SERIOUS DESIGN FLAW! TOYOTA SHOULD ISSUE A RECALL FOR ALL THE MINIVANS WITH REAR ENTERTAINMENT SYSTEM AND NO DIGITAL REARVIEW MIRROR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413219April 21, 2021
VEHICLE SPEED CONTROL
WHILE REVERSING OUT OF A PARKING SPOT, FELT THE VAN "JUMPED" THEN ACCELERATED ON IT'S OWN WHILE IN REVERSE SWIPED A PARKED TRUCK, AND DID A HALF CIRCLE INTO THE DRIVE-THROUGH OF A PARKING LOT ONLY TO STOPPED WHEN IT HIT ANOTHER SUV. I FELT I HAD NO CONTROL OF THE VAN WHILE THIS WAS HAPPENING.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11413034April 20, 2021
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER'S SIDE SLIDING DOOR OPENED INADVERTENTLY WITHOUT WARNING. THE CONTACT THEN TURNED OFF THE AUTOMATIC SLIDING DOOR FEATURE HOWEVER, THE DOOR AJAR AUDIBLE SOUND PERSISTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407353April 10, 2021
SUSPENSION
EXCESSIVE WEAR ON TIRE ALWAYS. 4 YEARS AND 4 SETS OF HIGH MILEAGE TIRES. NEVER GOTTEN PAST 20K ON A BRAND NEW SET. GOODYEAR ASSURANCE AND MICHILINE DEFENDERS. TRACTION IS ALWAYS AN ISSUE AT THE 12K MARK. ALLIGHNMENTA DONE EVERY TIME AND ROTATIONS EVERY 5K.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407223April 9, 2021
STRUCTURE:BODY
THE DRIVERS SIDE REAR DOOR DOES NOT OPEN PROPERLY ALL THE TIME, IT JAMS PARTIALLY OPEN. THE CAR IS STATIONARY AND NOT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406711April 6, 2021
STEERING
TL* THE CONTACT OWNS A 2020 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE STEERING WHEEL WAS DIFFICULT TO STEER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406071April 2, 2021
VISIBILITY/WIPER
IN JANUARY 2021, WHILE SITTING IN THE DRIVEWAY AN EIGHT INCH CRACK APPEARED IN THE MIDDLE OF THE WINDSHIELD. THE WINDSHIELD WAS REPLACED IN SEPTEMBER 2020 AFTER PURCHASING THE VEHICLE AS A REPO. THE WINDSHIELD THAT WAS REPLACED WAS CRACKED THE ENTIRE WIDTH OF THE GLASS IN THE EXACT SAME PLACE WHERE THE NEW CRACK HAS APPEARED. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP AND IT HAS BEEN DETERMINED THAT THERE IS NOT ENOUGH SUPPORT FOR THE WINDSHIELD BUILT INTO THE FRAME CAUSING THE DAMAGE TO REAPPEAR. SINCE THEN THE CRACK HAS CONTINUED UP THE WINDSHIELD AND IS NOW APPROXIMATELY 14 INCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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