Toyota Sienna Complaints

9,048 consumer complaints on file.

#10112701March 8, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
PURCHASE 2002 SIENNA CE IN JUNE 2002. HAVE LEAK IN TOP RADIATOR HOSE WHERE IT JOINS THE ENGINE. LOOSES COOLANT OVER SEVERAL WEEKS. BROUGHT TO TOYOTA DEALER WHERE PURCHASED AND THEY REFUSED TO REPLACE THE HOSE. INSTALLED A NEW CLAMP. NOW 3 MONTHS LATER THE PROBLEM IS BACK. I BELIEVE THIS IS A BAD PART THAT SHOULD BE REPLACED UNDER THE WARRANTY. THE DEALER IS GIVING ME THE RUN AROUND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113695March 8, 2005
SEAT BELTS
SEAT BELT HAD TO BE REPLACED TWICE DUE TO FAILING MECHANISM. WHEN TAKEN TO DEALER FOR SERVICE IT WAS DETERMINED THAT FAILURE WAS DUE TO THE SPRING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112754March 8, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THE LATEST INCIDENT OCCURRED AT A STOP LIGHT, ON A 50 MPH ROAD, CAR TRANSMISSION SLIPPED TWICE, AND THEN WOULD NOT MOVE. THIS IS THE THIRD TRANSMISSION. I BOUGHT IT NEW FROM WALNUT CREEK TOYOTA, A 2000 SIENNA. *AK AT 6000 MILES, AT 70 MPH ON THE FREEWAY, THE TRANSMISSION GRABBED THE CAR THROWING THE FOUR OF US INTO ANOTHER LANE.IT WAS REPLACED. AT 53,000 OR 47000 ON THE NEW TRANSMISSION IT BEGAN TO GRIND AND IT WAS AGAIN REPLACED. 12,000 LATER AT 65,000. THE LAST INCIDENT OCCURED. TOYOTA OF WALNUT CREEK HAS STATED THAT THEY WILL REPLACE THE TRANSMISSION AGAIN. MY CONCERN IS THAT THERE IS A DEFECT IN THE VEHICLE CAUSING IT TO SHREAD THE TRANSMISSIONS. I NO LONGER FEEL SAFE DRIVING THIS CAR BECAUSE THE NEW TRANSMISSION WILL FAIL AGAIN AND THIS TIME THERE MAY BE AN ACCIDENT. I FEEL THE CAR HAS LOST ALL ITS VALUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112635March 7, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 TOYOTA SIENNA WITH A TRANSMISSION HESITATION PROBLEM. (A PROBLEM TOYTOA DENIES BUT THERE ARE THOUSANDS OF COMPLAINTS ABOUT IT TO DEALERS) IT IS DANGEROUS IN SNOWY CONDITIONS AS THE 2 SECOND HESITATION RESULTS IN A SLOWING DOWN BEFORE AN ABRUPT UPSHIFT/POWER SURGE THAT BREAKS THE WHEELS LOOSE IN THE SNOW. THIS THEN CAUSES THE TRACTION CONTROL SYSTEM TO ENGAGE. I WAS STUCK REPEATEDLY AND IN MANY DANGEROUS CONDITIONS IN THE MOUNTAINS IN AN ATTEMPT TO GET TO A SKI AREA DUE TO THIS PROBLEM. TOYOTA NEEDS TO HAVE SOME PRESSURE PUT ON THEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112569March 5, 2005
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
2004 TOYOTA SIENNA. THE VAN CURRENTLY HAS ONLY 5,660 MILES. ODOR PROBLEMS FROM BEGINNING AND EVENTUALLY, IT WAS DISCOVERED THAT WATER HAS BEEN CONTINUALLY FLOODING INTO THE VAN FROM UNDERNEATH. WATER PROBLEM WAS SUPPOSEDLY CORRECTED, BUT THE VAN STILL HAS A STRONG MOLDY ODOR AND PEOPLE DEVELOP CONSTANT HEADACHES WHEN DRIVING IN VAN. VAN WAS BOUGHT AT 2,330 MILES AND MISREPRESENTED AS A DEMO VAN, WHEN ACTUALLY IT WAS PRE-OWNED. APPARENTLY PREVIOUS OWNERS WERE UNABLE TO USE VAN BECAUSE OF BEING SICKENED BY ODOR AND NOW VAN IS STANDING FOR SAME REASON. CURRENTLY IN TALKS WITH DEALER AND MANUFACTURER REGARDING PROBLEM. VAN NEEDS TO BE RETURNED TO DEALER/MANUFACTURER. THIS IS A PROBLEM THAT CANNOT BE CORRECTED SINCE APPARENTLY THERE IS MOLD FROM THE WATER THAT WAS ALLOWED TO STAND FOR ALMOST A YEAR, AND THIS IS A HEALTH ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112577March 5, 2005
VEHICLE SPEED CONTROL
VSC ACTIVATES WHILE VEHICLE IS TRAVELING STRAIGHT. THIS CAN AND HAS CAUSED THE VEHISCLE TO SHIFT LANES AND STOP SHORT. IT HAS HAPPENED A DOZEN TIMES AND THE DEALER IS NOT ABLE TO DIAGNOSE THIS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112517March 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I TOOK MY 2000 TOYOTA SIENNA INTO A DEALER BECAUSE THE "ABS" LIGHT WENT ON APPROXIMATELY 2-3 DAYS AGO. ALTHOUGH PHOENIX HAS HAD A WET WINTER, THERE HAS BEEN NO SIGNIFICANT RAIN FOR A NUMBER OF DAYS. THE DEALER SAID THE ABS "ECU" WAS "DRIPPING WET" AND THE ABS COMPUTER WAS "FRIED". THE COST TO REPLACE WITH MATERIALS AND LABOR WAS $1,800. DO THESE UNITS TYPICALLY FAIL? WHY WOULD THE ECU BE SO EXPOSED TO THE ELEMENTS AS TO MAKE IT "DRIPPING WET"? HE DID NOT IDENTIFY ANY DEFECT IN ANY PROTECTIVE COVER (IF THERE IS SUCH A THING).*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112448March 3, 2005
TIRES
ALL FOUR DUNLOP SP SPORT 4000T DSST RUN-FLAT TIRES ON MY 2004 TOYOTA SIENNA XLE AWD ARE COMPLETELY WORN AFTER 20,000 MILES AND NEED TO BE REPLACED IMMEDIATELY ACCORDING TO THE TOYOTA AND DUNLOP DEALERS. THESE TIRES WERE THE ORIGINAL EQUIPMENT ON THE MINIVAN. DUNLOP INFORMED ME THAT THESE TIRES HAD NO MILEAGE RATING. I HAVE SEEN A NUMBER OF CONSUMER COMPLAINTS REGARDING THIS TIRE (SEE COMMENTS ON WWW.TIRERACK.COM). I HAVE SPOKEN WITH TOYOTA NORTH AMERICA AND WAS TOLD THEY DO NOT WARRANTY TIRES AND THIS IS NOT THEIR PROBLEM. I BELIEVE IT IS A SERIOUS DESIGN FLAW TO PUT THIS PARTICULAR TIRE ON A MINIVAN IN THE FIRST PLACE. I HAVE BEEN TOLD BY DUNLOP AND A TIRE DEALER THAT THIS IS A HIGH PERFORMANCE, SHORT LIFE TIRE. THIS MINIVAN DOES NOT COME EQUIPPED WITH A SPARE TIRE AND THERE IS NO PLACE FOR A SPARE TIRE IN IT, WHICH IS LIKELY WHY TOYOTA CHOSE TO EQUIP IT WITH A RUN-FLAT TIRE. CONSUMERS HAVE VERY LIMITED ALTERNATIVES FOR REPLACING THIS TIRE AND THEY ARE EXTREMELY EXPENSIVE. ACCORDINGLY, IN MY VIEW, TOYOTA SHOULD HAVE (I) SELECTED A MORE DURABLE TIRE FOR THIS VEHICLE (II) CLEARLY DISCLOSED THE TIRES EXPECTED USEFUL LIFE TO CONSUMERS OR (III) INCLUDED A SPARE TIRE AND WELL IN THE VEHICLE. I VIEW THIS SITUATION AS POTENTIALLY VERY DANGEROUS BECAUSE DRIVERS MAY NOT BE CHECKING THESE TIRES FOR WEAR AT 15,000 MILES AND COULD EASILY HAVE TIRE FAILURE WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112485March 3, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
WE HAVE RECENTLY PURCHASED A 2005 TOYOTA SIENNA, LOVE THE VEHICLE, BUT DISCOVERED A POTENTIAL SAFETY PROBLEM. THE GEAR SHIFT LEVER CAN BE ACCIDENTALLY EASILY KNOCKED FROM 4TH GEAR( NOT IN OVERDRIVE) STRAIGHT INTO REVERSE. MY DEALERS SERVICE DEPT. CHECKED THIS OUT AND CONCLUDED SURPRISINGLY THAT IT CAN BE DONE BUT SAID THAT ALL TOYOTA MODELS WITH SIMILAR SHIFTS THAT THEY CHECKED WERE THE SAME WAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111119March 2, 2005
ENGINE AND ENGINE COOLING:ENGINE
THE CONSUMER STATES VEHICLE IS BURNING EXCESSIVE OIL. *AK THE CONSUMER STATED THAT OIL WAS IN THE PAN. THE CONSUMER STATED THAT OTHER OWNERS HAVE THE SAME PROBLEM. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112380March 1, 2005
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
ATTENTION: SAFETY PROBLEM / DESIGN FLAW IN ORDER TO LISTEN TO THE STOCK TOYOTA DVD PLAYER THAT COMES FACTORY INSTALLED THROUGH THE VAN'S CABIN SPEAKERS, THE VOLUME OF THE STEREO MUST BE TURNED ALMOST ALL THE WAY UP TO A VOLUME OF OVER 53. THE OTHER AUDIO SOURCE (CD, RADIO, TAPE) ARE NORMALLY LISTENED TO AT A VOLUME OF ABOUT 34. WHEN THE DVD PLAYER IS STOPPED AND ANOTHER AUDIO SOURCE (CD, RADIO, TAPE) IS PLAYED , THE VOLUME LEVEL IN THE VAN INSTANTLY BECOMES DEAFENING AND STARTLING. THIS HAS HAPPENED SEVERAL TIMES IN WHICH THE DRIVER HAS BEEN STARTLED TO THE POINT OF ALMOST LOOSING CONTROL OF THE VEHICLE AND TEMPORARY HEARING DAMAGE OF SEVERAL OCCUPANTS HAS ALSO RESULTED. THIS DESIGN FLAW HAS BEEN BROUGHT TO THE ATTENTION OF THE LOCAL TOYOTA DEALERSHIP ON TWO OCCASIONS. THEY HAVE BEEN IN CONTACT WITH THE TOYOTA FACTORY ENGINEERS AND THEY WERE TOLD THAT THIS IS "NORMAL" OPERATION AND NO CORRECTIVE ACTION BY TOYOTA HAS BEEN INDICATED. THIS IS DEFINITELY NOT "NORMAL" AS A VEHICLE COLLISION OR HEARING DAMAGE SHOULD NEVER BE THE DIRECT RESULT OF CHANGING THE AUDIO SOURCE. THIS IS A SERIOUS PROBLEM T THAT SHOULD RESULT IN A EXPEDITIOUS RECALL THAT RESULTS IN THE EQUALIZATION OF THE VOLUME LEVELS FOR ALL AUDIO SOURCES (DVD, CD, RADIO, TAPE) IN THE VEHICLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112305February 28, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT
EVER SINCE THIS VEHICLE WAS BRAND NEW IT HAS CONTINUED TO EXHIBIT OCCASIONAL PROBLEM WITH BRAKE PEDAL BECOMING HARD, WITH LITTLE OR NO PLAY, NECESSITATING THE NEED TO PUSH VERY HARD ON THE BRAKE PEDAL TO AFFECT STOPPING. NORMALLY THE BRAKES ARE VERY GOOD. THERE DOES NOT APPEAR TO BE ANY PARTICULAR CAUSE FOR THIS I.E. PADS BEING WET, ROAD SALT, ETC. IT ONLY OCCURS OCCASIONALLY AND SEEMS TO GO AWAY AFTER DRIVING FOR 20-30 MILES. WHEN IT DOES OCCUR THOUGH IT IS DIFFICULT TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113075February 25, 2005
VEHICLE SPEED CONTROL
THE VEHICLE ACCELERATED TO 85 MPH, WHILE ON THE HIGHWAY. THE CONSUMER PASSED SEVERAL VEHICLES, CHANGING LANES, TO AVOID A COLLISION. THE CONSUMER PROCEEDED TO STRIKE A CONCRETE BARRIER. NO INJURIES WERE SUSTAINED. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10112084February 24, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
THERE IS A SLIGHT, BUT ANNOYING AND UNSAFE, HESITATION WITH THE TRANSMISSION WHEN ACCELERATING FROM A TURN OR FROM STOPPING. I HAVE BROUGHT IT BACK TO THE DEALER FOR NUMEROUS TSB UPGRADES, INCLUDING REPLACING OF A NEW TRANSMISSION. HOWEVER, NOTHING HAS CHANGED !!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112131February 24, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
OVERHEATING RADIATOR, I WAS TOLD IT WAS A PRODUCT RECALL FROM TOYOTA,I WAS NEVER NOTIFIED, NOR DO I SEE THE RECALL MENTIONED ANYWHERE,I WAS ALSO TREATED VERY RUDELY AT BOCH TOYOTA IN NORWOOD MA WHEN I COMPLAINED ABOUT IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112859February 22, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE VEHICLE ACCELERATED WHILE DRIVING IN THE NEIGHBORHOOD. THE BRAKE WAS ON, AND THE VEHICLE WENT TO 40 MPH. CONSUMER WAS ABLE TO STOP BY SHIFTING INTO PARK, APPLYING THE EMERGENCY BRAKE, AND TURNING THE KEY OFF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111882February 21, 2005
TRAILER HITCHES
THIS COMPLAINT IS RELATED TO THE HAZARDS OF TOWING WITH THE 2004 TOYOTA SIENNA WHICH I OWN. THIS MODEL IS ADVERTIZED AS TOWING READY WITHOUT ANY ADDITIONAL EQUIPMENT EXCEPT A HITCH AND HAS A TOWING CAPACITY OF 3500 POUNDS. WHEN THE HITCH IS INSTALLED ON THE VEHICLE THE CLEARANCE OF THE RECEIVER IS DANGEROUSLY LOW TO THE GROUND WITHOUT A TRAILER ATTACHED. ONCE THE TRAILER IS ATTACHED WITH A TONGUE WEIGHT LESS THAN MAXIMUM, THE RECEIVER SITS 3 INCHES ABOVE THE GROUND. THIS EXTREMELY LOW CLEARANCE PROVIDES VERY DANGEROUS DRIVING CONDITIONS ON A VEHICLE THAT IS ADVERTIZED AS SUITABLE FOR THIS TYPE OF USE. THE HITCH BOUNCES AND BANGS OF THE ROAD SURFACE AND NEGATIVELY EFFECTS HANDLING. IN ORDER TO CORRECT THIS PROBLEM AN AIRLIFT SYSTEM WAS INSTALLED IN THE REAR SUSPENSION TO ELEVATE THE REAR END WHILE TOWING. THIS IS SUITABLE AS IT STIFFENS THE REAR SUSPENSION WHEN A LOAD IS APPLIED. HOWEVER, WITHOUT A LOAD THE REAR SUSPENSION IS TOO STIFF WITH THE AIR BAGS INFLATED, YET THE REAR END IS TOO LOW WITH A HITCH AND TH EBAGS DEFLATED. ACCORDING TO THE LOCAL TOYOTA DEALER, THEY ARE AWARE OF THE PROBLEM BUT DO NOT HAVE ANY SOLUTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111890February 21, 2005
UNKNOWN OR OTHER
REAR POWER LIFT GATE ON 2004 XLE LTD SIENNA UPON OPENING DOES NOT STAY OPEN AND COMES DOWN ON PERSON STANDING UNDER LIFT GATE. WAITING FOR TOYOTA TO ORDER PARTS FOR FIX . COULD BE VERY DANGORUS IF A CHILD IS STANDING UNDER THE GATE AS IT DOES NOT STOP AND COULD CRUSH SOMEONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111917February 21, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
HESITATION WHEN ACCELERATING. PARTICULARLY WHEN ALREADY ROLLING AT LESS THAN 5 MILES AN HOUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110763February 18, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PASSENGER FRONT POWER WINDOW MOTOR ASSEMBLY FAILURE CAUSING INABILITY OF WINDOW TO GO UP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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