Toyota Sienna Complaints

9,048 consumer complaints on file.

#10129031July 17, 2005
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM:IGNITION
AUGUST 2003: CHECK ENGINE LIGHT COMES ON. VEHICLE TAKEN TO CRYSTAL MOTORS, A TOYOTA DEALERSHIP. CRYSTAL MOTORS REPLACED "IGNITION COIL". PROBLEM APPARENTLY RESOLVED. COST: $350-$500. JANUARY 2005: CHECK ENGINE LIGHT COMES ON AGAIN. VEHICLE TAKEN TO CRYSTAL MOTORS. REPLACED "ALL INJECTORS AND COILS". ALL SIX FUEL INJECTORS AND THREE COILS WERE SUPPOSEDLY REPLACED, ACCORDING TO THE TECHNICIAN. PROBLEM APPARENTLY SOLVED. THE SERVICE COST APPROXIMATELY $2100. JULY 2005: CHECK ENGINE LIGHT COMES ON AGAIN. CRYSTAL CLAIMS THAT A COIL HAS GONE BAD, ONLY 6 MONTHS INTO ITS USE. CRYSTAL IS UNABLE TO PRODUCE THE DEFECTIVE PART ON DEMAND. I WAS NOT CHARGED FOR THIS SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128762July 14, 2005
LATCHES/LOCKS/LINKAGES
DT: BOTH MANUAL SLIDING DOORS MADE SQUEAKING NOISES SINCE VEHICLE WAS PURCHASED. THE NOISE DISTRACTED CONSUMER WHILE DRIVING. CONTACTED THE DEALER AND THEY TRIED GREASED IT, SHAVED PIECES OF THE PARTS, AND ORDERED NEW PARTS. BUT PROBLEM RECURRED. . THE FIRST TIME CONSUMER TOOK VEHICLE TO THE DEALER WAS AUGUST 11,2005, AND IT HAS BEEN 6 TIMES SINCE THEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128600July 13, 2005
EQUIPMENT
WHEN THE REAR WINDOWS OF MY 2005 TOYOTA SIENNA ARE ROLLED DOWN THE DOOR WILL NOT STAY OPEN, IT IS ESPECIALLY BAD IF YOU ARE PARKED ON A HILL. IF THE WINDOW IS ROLLED UP, THEN THE DOOR STAYS OPEN "CATCHES" IT IS MOST APPARENT ON MY MANUAL DOOR ALTHOUGH THE POWER DOOR DOES THE SAME THING EXCEPT THE MOTOR PRECLUDES IT FROM SHUTTING ITSELF. I FIND THIS VERY DANGEROUS ESPECIALLY AROUND MY TWO YEAR OLDS. WHEN I WENT TO THE DEALER, THEY WERE SURPRISED THAT THE DOOR WOULDN'T STAY OPEN AND THEN PROCEEDED TO TELL ME IT WAS A SAFETY FEATURE SO YOU DON'T LEAVE YOUR WINDOWS OPEN!!!! I LAUGHED OUT LOUD. SO, THAT'S MY COMPLAINT. IT SEEMS THEY ALL DO IT. THE CE AND LE W/PACKAGE 1- MANUAL DOORS ARE THE WORST OF COURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128399July 12, 2005
TIRES
I OWN A 2004 TOYOTA SIENNA LE AWD WITH DUNLOP SP SPORT 4000T DSST TIRES AND THE TIRES ARE A HUGE SAFETY RISK. I HAVE LESS THAT 15,000 MILES ON THEM AND PARTS OF THE TIRES ARE WORN RIGHT DOWN TO THE BELT. AFTER READING POSTS ONLINE IT APPEARS THAT THIS IS A NOT AN ISOLATED INCIDENT. ANY TIRE THAT COST OVER $300.00 SHOULD NOT WEAR DOWN TO THE POINT WHERE THEY CAN CAUSE A BLOW OUT BEFORE THEY EVEN REACH 15,000 MILES. IT'S NOT LIKE THESE ARE ON A SPORTS CAR DOING BURNOUTS. THIS IS A MINIVAN. MY WIFE AND 3 CHILDREN RIDE IN THIS VAN AND THEY HAVE THE NERVE TO PUT THIS SAFETY HAZARD ON THE ROAD. TOYOTA AND DUNLOP SHOULD BE ASHAMED OF THEMSELVES. I AM STILL TALKING TO TOYOTA AT THIS POINT BUT LISTENING TO OTHER PEOPLE WITH THE SAME PROBLEM IT DOESN'T APPEAR THAT I AM GOING TO GET ANYWHERE WITH THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128424July 12, 2005
VEHICLE SPEED CONTROL
DT: THE CONSUMER WAS MADE AWARE OF THE FACT THAT HIS VEHICLE HAS A LASER THAT SENDS A MESSAGE TO THE CRUISE CONTROL TO ADJUST TO THE VEHICLE IN FRONT OF HIS. WHEN THE VEHICLE IN FRONT OF THE CONSUMER'S VEHICLE MOVES AWAY THE CRUISE CONTROL IS SUPPOSED TO GRADUALLY BRING THE VEHICLE BACK UP TO THE ORIGINAL PROGRAMMED SPEED. THE CONSUMER 'S VEHICLE, HOWEVER WOULD JERK QUICKLY BACK UP TO SPEED EVERYTIME THIS HAPPENED. THE MOVEMENT WAS HARD ENOUGH TO JERK THE PASSENGERS BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT WOULD CALL TOYOTA TO CHECK IF THERE WAS A RECALL. THEY CALLED THE CONSUMER BACK AND SIMPLY TOLD HIM THAT THE VEHICLE WAS DESIGNED TO DO THAT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128459July 12, 2005
AIR BAGS:FRONTAL
OUR 2002 TOYOTA SIENNA WAS TRAVELLING STRAIGHT THROUGH AN INTERSECTION AT ABOUT 35 MILES PER HOUR WHEN A 2005 FORD MUSTANG TRAVELLING IN THE OPPOSITE DIRECTION MADE A POOR LEFT TURN AND IMPACTED THE DRIVER'S-SIDE REAR QUARTER OF OUR SIENNA. THE SURPRISE AND IMPACT COMBINED TO PUSH OUR SIENNA OUT OF THE ROADWAY WHERE IT HIT A UTILITY POLE HEAD ON. AIRBAGS ON THE SIENNA DID NOT DEPLOY. THE SIENNA HAS BEEN JUDGED A TOTAL LOSS.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10128303July 11, 2005
VEHICLE SPEED CONTROL
CONSUMER STATES: HIS CAR HESITATES WHEN HE ACCELERATES. HE JUST BOUGHT THE CAR 2 WEEKS AGO AND IT HAS BEEN DOING IT SINCE HE BOUGHT THE CAR. IT MAINLY HAPPENS WHEN HE IS SLOWING DOWN, WHEN HE PRESSES THE GAS PEDAL; IT TAKES ABOUT 1 OR 2 SECONDS TO ENGAGE. HE IS CONCERNED THIS WILL HAPPEN IN CONGESTED TRAFFIC. HE HAS NOT YET TALKED TO THE DEALER. HE HAS NOT YET TALKED TO THE MANUFACTURER BUT HE PLANS ON DOING THAT TODAY. CONSUMER WAS ONLY ABLE TO PROVIDE THE CITY, STATE AND PHONE NUMBER OF THE DEALER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130191July 8, 2005
TIRES
2005 TOYOTA SIENNA CONCERNS WITH THE RUN FLAT TIRE EQUIPMENT AND NO SPARE TIRES. *MR WHEN THE TIRE GOES FLAT OR WHEN THE PRESSURE WAS BELOW 15 PSI, THE TIRES MUST BE REPLACED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128158July 8, 2005
TIRES:TREAD/BELT
ALL FOUR DUNLOP SP SPORT 4000T DSST RUN-FLAT TIRES ON MY 2004 TOYOTA SIENNA XLE AWD ARE COMPLETELY WORN AFTER 13,800 MILES. THESE ARE ORIGINAL TIRES. BOTH TOYOTA AND DUNLOP DO NOT WANT TO TAKE ANY RESPONSIBILITY FOR THIS ISSUE DESPITE THE NUMEROUS COMPLAINTS BEING MADE HERE AND ELSEWHERE REPORTED IN DEPTH IN THE INTERNET. A REASONABLE CONSUMER WOULD EXPECT THAT THESE TIRES WOULD BE ENGINEER TO LAST MORE THAN 10K MILES GIVEN THEY ARE EACH $300 A PIECE. PLEASE ASSIST ME AND NUMEROUS OTHER TOYOTA OWNERS WITH SIMILAR PROBLEMS BY CONDUCTING A DEFECT INVESTIGATION AND ULTIMATELY ASSISTING IN A FORMAL RECALL OF THESE TIRES AND THE ASSOCIATED PROBLEMS CAUSING THE TIRE FAILURES. I AM AFRAID THAT REPLACING THE TIRES EVERY YEAR AT A COST OF $1400 WON'T SOLVE THE PROBLEM WHICH APPEARS TO HAVE SOME RELATIONSHIP TO VEHICLE ALIGNMENT ISSUES AS WELL AS POOR TIRE LONGEVITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127613July 6, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
OWNER OF 2005 TOYOTA SIENNA LE MINIVAN PURCHASED IN DECEMBER 2004. 1. NOTICED THAT THIS PROBLEM STARTED TO OCCUR OVER THE LAST TWO MONTHS AND THE OCCURRENCE HAS INCREASED IN FREQUENCY. 2. DESCRIPTION OF PROBLEM: WHEN DEPRESSING THE ACCELERATOR PEDAL TO ACCELERATE FROM A STOP, THE THROTTLE WILL OCCASIONALLY FAIL TO RESPOND TO THE INITIAL PRESSURE BEING APPLIED TO THE PEDAL. CONTINUING TO DEPRESS, OR APPLYING ADDITIONAL PRESSURE TO, THE ACCELERATOR PEDAL WILL EVENTUALLY CAUSE THE THROTTLE ON THE ENGINE TO ENGAGE AND THIS RESULTS IN AN UNANTICIPATED SURGE IN ENGINE OUTPUT AND ACCELERATION. MY CONCERN IS THAT THIS UNANTICIPATED ENGINE SURGE AND ACCELERATION COULD LEAD TO AND/OR CAUSE A TRAFFIC ACCIDENT. 3. BROUGHT THIS PROBLEM/ISSUE TO THE ATTENTION OF THE SERVICE DEPARTMENT AT LOMBARD TOYOTA (LOMBARD, ILLINOIS). SPOKE WITH TWO DIFFERENT SERVICE WRITERS AT LOMBARD TOYOTA AND THEY BOTH MENTIONED THAT THIS WAS A KNOWN ISSUE BY BOTH TOYOTA AND THE DEALERSHIP. LOMBARD TOYOTA MENTIONED THAT THEY ARE CURRENTLY UNABLE TO DO ANYTHING TO CORRECT THIS PROBLEM/ISSUE AT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127643July 6, 2005
SEAT BELTS:REAR/OTHER
THE SEAT BELT COVER (BEZEL) ON THE MIDDLE ROW PASSENGER-SIDE SEAT COMES APART, CAUSING THE SEAT BELT TO NOT PROPERLY RETRACT. THE DEALERSHIP HAS REPLACED THE COVER 4 TIMES AND TRIED TO GLUE IT TOGETHER 3 TIMES. THE DEALERSHIP AND THE TOYOTA DISTRICT MANAGER CLAIM NO KNOWLEDGE OF IT BEING A WIDESPREAD PROBLEM, BUT OBVIOUSLY IT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127504July 5, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE, ELECTRICAL SYSTEM:HORN
98E035000 THE HORN DOES NOT WORK. THE ALARM GOES OFF WITHOUT REASON. THE CAR WILL NOT START ONCE THE ALARM GOES OFF WITHOUT REASON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127369July 3, 2005
AIR BAGS:FRONTAL
I WAS INVOLVED IN A 1 CAR HIGH SPEED FRONTAL IMPACT COLLISION WITH A TREE IN MY 2002 TOYOTA SIENNA MINI-VAN. THE AIRBAGS FAILED TO DEPLOY LEAVIN BOTH MYSELF AND MY PASSENGER WITH SIGNIFICANT FACIAL & UPPER BODY INJURIES.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10127304July 1, 2005
SERVICE BRAKES, AIR:ANTILOCK
ABS BRAKES FAIL. THERE WAS A PROBLEM WITH THE CAR THAT WAS SUPPOSEDLY FIXED BY TOYOTA BEFORE I PURCHASED THE CAR IN 2001 AS A USED CAR. IN 2003 THE BRAKE PETAL STARTED TO VIBRATE THE THE ABS LIGHT CAME ON. TOYOTA DID REPAIRS OUTSIDE OF THE WARRENTEE. YESTERDAY THE LIGHT CAME ON, I STOPPED THE CAR, TURNED IT OFF AND THEN RESTARTED THE CAR. AS I STARTED TO PROCEED I HEARD THIS LOUD SOUND FROM THE BRAKES AND HAD TO STAND ON THE PETAL TO STOP THE CAR. ONCE THE ABS LIGHT CAME ON AGAIN THE BRAKES WORKED FINE. WHEN I REACHED MY DESTINATION I REMOVED THE ABS FUSE AND WILL NOT REPLACE IT FOR FEAR OF A MAJOR ACCIDENT. I HAVE SENT AN E-MAIL TO TOYOTA AS WELL. I AM SENDING THIS MAINLY SO THERE IS A RECORD IN CASE OTHERS HAVE A SIMILAR PROBLEM. AT THIS POINT I WILL NOT USE THE ABS BRAKES EVEN IF TOYOTA OFFERS TO FIX THEM. THEY HAVE BEEN UNSUCCESSFUL TWICE AND I WILL NOT RIDE IN THIS CAR WITH MY GRAND KIDS. TOYOTA SIENNA 2000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127265July 1, 2005
TIRES
PREMATURE TIRE WEAR LEADING TO UNSAFE DRIVING CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127135June 30, 2005
TIRES
I WAS 60 MILES FROM HOME AND MY BRIDGESTONE RUN FLAT TIRE BLEW ON MY 2004 SIENNA. THE VEHICLE REQUIRED TOWING BECAUSE THE RUN FLAT DIDN'T DO THE JOB IT WAS SUPPOSED TO.(YOU'RE SUPPOSED TO BE ABLE TO DRIVE 100 MORE MILES AT 60MPH) I DROVE 11 MILES AND THE TIRE WAS DOWN TO THE RIM. MY TOYOTA DEALER SAID THESE TIRES ARE ONLY RATED FOR 20,000 MILES BUT I'M ONLY AT 17,000 WHEN THE MISHAP HAPPENED. THE TIRES ARE OVER $300.00 A PIECE. NOW ALL 4 TIRES ARE WEARING ON THE INSIDE DUE TO THE AWD SO I AM TOLD. BUYERS BEWARE!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127061June 29, 2005
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DT: THE CONTACT OWNS A 2005 TOYOTA SIENNA CE. VEHICLE HAS TWO SLIDING DOORS THEY ARE MANUALLY OPERATED WHEN THE GLASS IS UP ON THE TWO SLIDING DOORS IT ELECTRICALLY LOCKS . THE DOORS OPENED. WHEN PUTTING THE WINDOWS DOWN IT DOES NOT LOCK, THE DOORS OPEN. WHEN PARKED IN A DRIVEWAY OR FACING DOWNWARD THE DOORS WILL SLIDE SHUT WHEN THE WINDOWS ARES DOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126842June 28, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: VEHICLE HAS A SLIDING ELECTRIC DOOR ON PASSENGER'S SIDE. DOOR STARTED OPENING OR STAYING OPEN AT THE WRONG TIME. FINALLY, THE ELECTRICAL DOOR STOPPED WORKING ALL TOGETHER. THE DOOR WILL NOT OPEN WITH THE BUTTON ON THE INSIDE OF VEHICLE OR THE REMOTE. CONSUMER JUST NOTICED THAT THE DOOR WILL ALSO NOT OPEN MANUALLY FROM THE INSIDE OF VEHICLE, BUT WILL OPEN MANUALLY FROM THE OUTSIDE OF VEHICLE. CONSUMER DID TAKE VEHICLE O DEALER IN JANUARY 2005 FOR AN ESTIMATE OF REPAIRS, AND FOUND THAT THE COST OF REPAIRS WOULD BE $1886.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126580June 25, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 98 TOYOTA SIENNA FAILED TO RESPOND TO THE ACELERATOR WHILE I WAS MAKING A LEFT TURN TWICE ON 6/22/05. ON THE SECOND TIME, THE ENGINE FAILED. I WAS ABLE TO RESTART THE ENGINE, AND GO BACK HOME THREE BLOCKS AWAY WHERE THIS HAPPENED. I PARKED MY CAR INSIDE MY GARAGE, WENT INSIDE MY HOUSE AND LUCKILY I HAD TO GO BACK TO THE GARAGE IMMEDIATELY, BECAUSE MY CAR WAS ON FIRE. I AM STILL WAITING FOR MY NSURANCE COMPANY TO DO THEIR INVESTIGATION AND I OPENED A CLAIM WITH TOYOTA, SINCE I DID ALL THE NECESSARY MAINTENANCE AND THE CAR WAS FINE UNTIL THAT DAY. HOW CAN I BE SURE I AM GOING TO FIND OUT THE TRUTH WHY THE CAR GOT ON FIRE AND IF THERE IS ANY PROBLEM RELATED TO THE YEAR AND MODEL OF MY CAR THAT MAY EXPALIN WHAT HAPPENED? SOMETIME AGO I RECEIVED A LETTER FROM TOYOTA SAYING THAT THEY WERE EXTENDING THE WARRANTY ON TRANSAXLE CASE AND INTERNAL PART, TORQUE CONVERTER AND PARTS RELATED TO THE TRANSAXLE BECAUSE CERTAIN MODELS OF SIENNA HAD A "NO MOVEMEN" OR "SLIPPING CONDITION" RELATED TO THAT PARTS. MY CAR WAS FINE UNTIL THE MORNING OF 6/22/05 AND THEN DID NOT RESPOND TO THE ACCELERATOR TWICE (IS THIS WHAT THEY CALL NO MOVEMENT OR SLIPPING CONDITION?) AND THEN GOT ON FIRE. DOES THE FIRE COULD HAPPEN BECAUSE O ANYTHING RELATED TO THE TRANSAXLE CASE AND INTERNAL PARTS ANY OTHER PARTS RELATED TO IT? I AM AFRAID, SINCE I AM THE ONLY ONE WHO HAS ANYTHING TO LOOSE , THAT TOYOTA WON'T TAKE RESPOSIBILITY FOR THIS AND MY INSURANCE COMPANY ALREADY ADVISED ME THAT THEY DO NOT COVER THE CAUSE OF FIRE ONLY DAMAGES CAUSED BY THE FIRE, THEY DO NOT COVER RENTAL CARE WHILE MY CAR IS INCVESTIGATED AND I DON'T FEEL THAT THEY ARE IN ANY HURRY TO DO SOLVE MY PROBLEM. I WOULD LIKE TO KNOW IF THERE IS ANY WAY TO GET AN INVESTIGATION OF THE CAUSE OF THE FIRE FROM SOMEONE WHO HAS NO INTEREST IN THE CASE, WHO IS NOT THE ONE TO TAKE RESPONSIBILITY OR NOT, OR WHO IS NOT THE ONE IN CHARGE TO COVER THE EXPENSES RELATED TO WHAT HAPPENED TO MY CAR? THANK YOU VERY MUCH.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10126180June 22, 2005
SEAT BELTS
WE PURCHASED OUR 2005 SIENNA XLS ON APRIL. SINCE THEN WE HAVE HAD PROBLEMS WITH THE SECOND ROW SEAT BELTS"CATCHING" IN THE SLIDE FOR THE SEAT BELT CONNECTOR. THEY FABRIC SEEMS TO BE TOO LIGHTWEIGHT OR SOMETHING BECAUSE IT FOLDS OVER ON ITSELF AND THEN GETS STUCK IN THE SLIDE. THIS HAS HAPPENED NUMEROUS TIMES DURING BOTH THE BUCKLING AND UNBUCKLING PROCESSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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