Toyota Sienna Complaints

9,048 consumer complaints on file.

#10439245December 10, 2011
STRUCTURE
DASH BOARD HAS MULTIPLE CRACKS DUE TO DEFECTIVE MATERIAL. I AM CONCERNED THAT THIS MIGHT AFFECT HOW THE AIRBAGS DEPLOY IN AN ACCIDENT AS THE CRACKS ARE ALSO OVER THE PASSENGER AIRBAG AREA. I HAVE SEEN MANY TOYOTA SIENNAS WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439227December 9, 2011
STRUCTURE:BODY:DOOR
BOTH SLIDING DOORS WORKED ONLY INTERMITTENTLY. THEN DRIVER'S SIDE DOOR GOT STUCK OPEN AND WE HAD TO DRIVE WITH THE ALARM BLARING. COULD NOT GET THE DOOR OPEN OR SHUT. APPROX 3 DAYS LATER, THE PASSENGER SLIDING DOOR GOT STUCK SHUT AND WHEN I TRIED TO OPEN IT I HEARD A LOUD SOUND. THE CABLE SNAPPED AND THE DOOR IS STUCK SHUT. OUR KIDS HAD TO GET IN AND OUT OF THE VAN BY GOING IN THE FRONT DOOR AND CLIMBING AROUND TO THE BACK. IF THERE IS A REASON TO NEED TO GET OUT OF THE VAN QUICKLY THEY WILL NOT BE ABLE TO DO SO. THIS IS AN ONGOING ISSUE W/ SIENNAS AND IS A BIG PROBLEM THAT NEEDS TO BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438962December 8, 2011
STRUCTURE:BODY
WELDS ON FRONT DRIVER'S SIDE DOOR FAILED, CAUSING THE PANEL TO BECOME LOOSE WHERE THE DOOR CHECK STRAP IS MOUNTED. THIS IS A KNOWN DEFECTIVE FACTORY WELD ON SOME 2004-2006 TOYOTA SIENNA MODELS, AS TOYOTA MOTOR SALES USA INC. ALREADY DECLARED A SPECIAL SERVICE CAMPAIGN FOR IDENTIFIED VIN NUMBER SEQUENCES. HOWEVER, THE SERVICE CAMPAIGN HAD EXPIRED PRIOR TO THIS FAILURE BEING DIAGNOSED BY THE LOCAL TOYOTA DEALER. THE LOCAL TOYOTA DEALER (SAN JOSE, CA) FAILED TO PROPERLY DIAGNOSE EARLY INDICATIONS OF THE FAILURE IN 2008 WHEN THE OWNER NOTED ABNORMAL SOUNDS IN THE DOOR. THIS TOYOTA DEALER SIMPLY LUBRICATED THE DOOR INSTEAD OF PERFORMING PROPER REPAIRS. ULTIMATELY, THIS FAILURE RESULTS IN THE DOOR SWINGING FREELY WITHOUT ANY RESISTANCE NORMALLY OFFERED BY THE DOOR CHECK STRAP, CAUSING A SAFETY HAZARD OF THE DOOR SLAMMING INTO A HUMAN BODY OR LIMB, ESPECIALLY A CHILD. TOYOTA MOTOR SALES USA INC. SHOULD HAVE PERFORMED A RECALL, WITHOUT LIMITATION ON MILEAGE OR YEARS OF SERVICE, ON ALL AFFECTED VEHICLES IN THE 2004-2006 MODEL YEARS ON WHICH THE DEFECTIVE FACTORY WELDS WERE KNOWN TO HAVE BEEN MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439079December 8, 2011
AIR BAGS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT WAS DRIVING 45 MPH WHEN A VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE DOORS BECAME STUCK AND COULD NOT BE OPENED. THE DRIVER AND TWO PASSENGERS WERE TRANSPORTED TO THE HOSPITAL AND A POLICE REPORT WAS FILED. THE VEHICLE WAS IN THE PROCESS OF BEING DIAGNOSED AND REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 74,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10439102December 8, 2011
STRUCTURE:BODY
BACK SEAT PASSENGER DOORS WILL NOT MANUALLY OPEN FROM THE INSIDE CABIN. MUST BE OPENED FROM THE OUTSIDE ONLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438742December 6, 2011
STRUCTURE
DASH COVER CRACKED AND I'M WORRIED THAT THE AIRBAG WILL NOT DEPLOY PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438748December 6, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE PASSENGER AIR BAG SENSOR. THE PASSENGER AIR BAG SENSOR DISABLED THE AIR BAG SYSTEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438814December 6, 2011
STRUCTURE:BODY:DOOR
THE MOTOR IN THE POWER SLIDING DOOR BURNT OUT. THE PULLEY CABLE GOT CAUGHT AND OVERHEATED THE MOTOR. NOW THE DOOR IS STUCK IN THE OPEN POSITION THE PULLEY CABLE IS TAUGHT AND IT WILL NOT CLOSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438695December 6, 2011
STRUCTURE:BODY:DOOR
AUTOMATIC SLIDING DOOR LEFT AND RIGHT ARE NOT OPERATIONAL. ONLY WORKS MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438713December 6, 2011
STRUCTURE:BODY:DOOR
POWER DOORS FROZEN -WEATHER IN THE 30 DEGREES FAHRENHEIGHT. OUR TOYOTA 2005 LIMITED SIENNA'S POWER DOORS, BOTH SIDES, ARE "FROZEN" AND WON'T OPEN WHEN THE WEATHER IS IN THE 30'S FAHRENHEIGHT.YOU CAN HEAR THE MOTOR TRYING TO OPEN THE DOOR BUT WON'T MOVE. SOMTIMES THE DOOR LATCH RELEASES JUST ENOUGH TO TURN THE DOOR OPEN LIGHT ON IN THE CAR AND YOU CAN'T CLOSE OR OPEN TO FIX THE PROBLEM. OTHER TIMES THE DOOR JUST DOESN'T OPEN EVEN WHEN YOU HEAR IT TRYING TO OPEN. WHEN DRIVING THE KIDS TO SCHOOL THEY HAVE TO ENTER THROUGH THE FRONT DOORS AND CLIMB OVER INTO THE REAR SEATS. THEY HAVE TO DO THE SAME TO GET OUR OF THE VEHICLE. WHEN THE CAR WARMS UP THE DOORS WORK. DANGEROUS SITUATION FOR GETTING KIDS/REAR PASSENGERS OUT OF THE CAR. WE HAVE APPLIED WD-40 TO THE PARTS AND STILL GETTING THE PROBLEM. SERIOUS SAFETY ISSUE THAT TOYOTA NEEDS TO CORRECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438596December 5, 2011
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THERE WAS A CRACK IN THE DASHBOARD. THE DEALER WAS CONTACTED AND ADVISED THAT THAT THEY WOULD REPLACE THE DASHBOARD AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000 AND THE CURRENT MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438132December 2, 2011
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
AS CAR WAS BEING DRIVEN IN A PARKING LOT THE BRAKES WERE SUDDENLY APPLIED AS THE VSC DASHBOARD LIGHT WAS LITE. THE CAR VIBRATED AND SLOWED IN A NEAR STOP. BRAKE PEDAL WAS NEARLY USELESS. THE CONDITIONS WERE CLEAR WITH A DRY MOSTLY LEVEL PAVEMENT. ATTEMPTED TO DRIVE VEHICLE ABOUT ONE MILE TO HOME NOT KNOWING IF INCIDENT WOULD BE REPEATED. HOWEVER, IT WAS REPEATED WITHOUT WARNING ABOUT EVERY 5 TO 10 SECONDS. SPEED NEVER EXCEEDED ABOUT 10 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438137December 2, 2011
STRUCTURE:BODY:DOOR
THE DRIVER'S SIDE DOOR CHECK STRAP IS FAILING. MY UNDERSTANDING IS THAT IT HAS TO DO WITH THE FAILURE OF WELDS WHERE THE STRAP CONNECTS TO THE DOOR. THERE HAVE BEEN OTHER COMPLAINTS I HAVE SEEN ON LINE OF SIMILAR FAILURES. SOME AS EARLY AS 35,000 MILES INTO THE VAN'S LIFE. THE REPAIR FOR THIS DEFECT IS EXPENSIVE AND REQUIRES THE RE-WELDING OF THE STRAP TO THE INTERNAL PORTION OF THE DOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438003December 1, 2011
POWER TRAIN
TRANSMISSION WENT OUT; NEEDS COMPLETE REPLACEMENT. 2008 VEHICLE WITH ONLY 78,000 MILES SHOULD NOT HAVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437727November 29, 2011
SEAT BELTS
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR SEAT BELTS WOULD NOT SECURE IN THE LATCH. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 129,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437486November 28, 2011
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2009 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER ATTEMPTED TO MERGE INTO TRAFFIC WHEN A VEHICLE CRASHED INTO THE FRONT END OF THE CONTACTS VEHICLE. THE FRONT PASSENGERS SIDE SEAT BELT FAILED TO RESTRAIN AND THE AIR BAG FAILED TO DEPLOY. THE FRONT PASSENGER SUSTAINED LACERATIONS TO THE FOREHEAD WHEN HIS HEAD STRUCK THE DASHBOARD. THE REAR PASSENGER SUSTAINED SEAT BELT BURNS ACROSS THE CHEST. THE DRIVER RECEIVED BURNS AND BRUISES TO THE CHEST. THE MANUFACTURED WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND THE CURRENT MILEAGE WAS 74,000.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10437575November 28, 2011
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE DOOR LATCHES GOT STUCK INTERMITTENTLY. DOOR IS NOT CLOSED WHILE CAR MOVING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437416November 27, 2011
STRUCTURE
CRACKED DASHBOARD THAT MAY INTERFERE WITH AIR BAG DEPLOYMENT. DASH IS CRACKED RIGHT ABOVE GLOVE COMPARTMENT AND AIRBAG, IS NOT FROM SUN DAMAGE. WHAT COULD CAUSE THESE CRACKS? MANUFACTURE FLAW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437384November 27, 2011
ELECTRICAL SYSTEM, STRUCTURE
THE DASH HAS DEVELOPED SEVERAL LONG CRACKS AND THE MATERIAL IS DETERIORATING, THE VEHICLE HAS BEEN KEPT GARAGED. I AM CONCERNED ABOUT THE AIR BAGS OR OTHER DASH COMPONENTS BEING EFFECTED. ## VIN PASSED ## TOYOTA SIENNA LE 2004 ##. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437255November 25, 2011
AIR BAGS
VEHICLE WAS TRAVELING AT APPROXIMATELY 35-40 MPH, WHEN STRUCK IN THE FRONT DRIVERS SIDE BY A VEHICLE ATTEMPTING TO CROSS ROADWAY. NONE OF THE VEHICLES AIR BAGS DEPLOYED DESPITE EXTENSIVE DAMAGE TO DRIVERS SIDE FRONT. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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