Toyota Sienna Complaints

9,048 consumer complaints on file.

#10664086December 13, 2014
AIR BAGS
DRIVING MY DAUGHTER HOME FROM SCHOOL THE SRS INDICATOR LIGHT CAME ON IN DASHBOARD AND BEGAN FLASHING. THIS IS THE "DRIVERS SIDE" INDICATOR, NOT THE PASSENGER SIDE INDICATOR LOCATED BENEATH THE CLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663540December 11, 2014
STRUCTURE:BODY:DOOR
SLIDING DOORS FREEZE SHUT DURING COLD WEATHER, HANDLE OF SLIDING DOOR PULLED RIGHT OFF DURING COLD WEATHER. IN A CAR ACCIDENT THE PASSENGERS IN THE BACK SEATS WOULD NOT BE ABLE TO BE SAFELY AND QUICKLY PULLED OUT OF THE CAR. THIS IS THE 2ND TIME THE DOOR HANDLE PULLED OFF. WE REPAIRED THE HANDLE OF THE DOOR EARLIER THAN 2014 AND THE HANDLE PULLED OFF AGAIN AT THE DATE STATED ON THIS REPORT. THE DOORS FREEZE SHUT IN ALMOST ANY WINTER COLD WEATHER SINCE THE CAR WAS PURCHASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663642December 11, 2014
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 6 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THERE WAS A SUDDEN INCREASE OF ENGINE RPMS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,605. UPDATED 1/23/15*CN THE CONSUMER STATED THE DEALER COULD NOT DUPLICATE THE FAILURE. UPDATED 10/6/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663311December 10, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
POWER SLIDING BACK DOORS ATTEMPTING TO OPEN WHILE DRIVING, STICKS IN PARTIAL OPENING. FEAR DOORS WILL OPEN AND KIDS WILL FALL OUT WHILE DRIVING. MULTIPLE COMPLAINTS ONLINE WITH SAME PROBLEM. COSTS ARE EXPENSIVE TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663413December 10, 2014
STRUCTURE, WHEELS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
I GOT A FLAT TIRE ON I-95, USED THE SPARE WHEEL, NOW I AM UNABLE TO GET THE SPARE WHEEL BACK UP UNDER MY TOYOTA SIENNA. THE TOYOTA SAFETY INTERIM NOTICE RECALL #E1S STATES "EXCESSIVE CORROSION MAY OCCUR ON THE END OF THE SPARE TIRE CARRIER CABLE," WHICH IS THE CASE FOR MY SIENNA. I HAVE CALLED THE TOYOTA CUSTOMER EXPERIENCE CENTER AT 1-888-270-9371 AND THEY KEEP ON SAYING THAT TOYOTA HAS NOT YET COME UP WITH A REMEDY FOR THIS SITUATION. I TOOK MY SIENNA TO THE TOYOTA LUSTINE DEALERSHIP IN WOODBRIDGE, VA, BUT THEY WERE UNABLE TO FIX THE PROBLEM. MY SIENNA IS A VANPOOL FOR SIX PEOPLE COMMUTING BETWEEN WOODBRIDGE, VIRGINIA AND WASHINGTON, DC EVERY DAY. I NEED TO HAVE MY SPARE WHEEL PROPERLY IN PLACE. IT HAS BEEN OVER A HALF A YEAR. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10663491December 10, 2014
WHEELS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
WHILE DRIVING, MY SPARE TIRE FELL FROM UNDERNEATH MY CAR DUE TO THE FACT THAT THE CABLES SNAPPED. THE CAR BEHIND ME RAN OVER IT AND I AM NOW BEING CHARGED FOR THE DAMAGES TO THAT PERSON'S CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10663180December 9, 2014
TIRES
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/12/15*LJ UPDATED 6/3/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662630December 7, 2014
SEAT BELTS
DRIVERS SEATBELT FOLD OVER AND BECOMES STUCK IN ITS RETRACTION SLOT. SEATBELT IS UNUSABLE. I NEED TO DRIVE WITHOUT A SEATBELT. UNABLE TO FIX BY SELF. I THEN NEED TO TAKE TO DEALER OR MECHANIC TO HAVE SEATBELT UNTWISTED. THIS HAS OCCURRED NUMEROUS TIMES OVER THE PAST 3-5 YEARS. [INTERNET SEARCH FINDS NUMEROUS PERSONS COMPLAINING ABOUT THIS ISSUE FOR 2004 SIENNA]. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662639December 7, 2014
ENGINE, SERVICE BRAKES, POWER TRAIN
HELLO, I OWN A 2011 SIENNA LE V6. IN COLD WEATHER, IT HAS A PROBLEM WHEN BRAKING WHERE THE VEHICLE LURCHES FORWARD AS IT COMES TO A STOP. THE DEALER DROVE THE CAR AND NOTED NO ISSUES. HOWEVER, AS YOU CAN SEE ON THIS INTERNET THREAD, MANY OTHER OWNERS HAVE THE SAME ISSUE. HTTP://WWW.SIENNACHAT.COM/FORUM/193-PROBLEMS-MAINTENANCE-REPAIR/158410-ENGINE-REVVING-UP-JUST-BEFORE-STOP.HTML THIS ISSUE IS NOT JUST ANNOYING, I BELIEVE IT IS A SAFETY ISSUE, PARTICULARLY ON SLIPPERY SURFACES SUCH AS SNOW AND ICE WHICH ARE LIKELY TO OCCUR IN THE COLDER WEATHER THAT PRECIPITATES THIS ISSUE. I BELIEVE EITHER THE ENGINE OR TRANSMISSION PROGRAMMING NEEDS TO BE MODIFIED TO ADDRESS THIS ISSUE AS SOON AS POSSIBLE. THIS OCCURS WHEN THE ENGINE IS AT HIGH SPEED IDLE AFTER A COLD STOP, WHICH CAN LAST FOR MANY MILES AFTER YOU START DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662537December 6, 2014
STRUCTURE, TIRES
WHILE THE VEHICLE WAS IN MOTION, THE SPARE TIRE DROPPED SUDDENLY. TOYOTA KNEW ABOUT THIS CORROSION PROBLEM BACK IN APRIL 20, 2010 WITH NHTSA CAMPAIGN NUMBER 10V160000. IN MAY 22, 2014, ANOTHER INTERIM CAMPAIGN NUMBER 14V273000 WAS ISSUED. UNTIL TODAY, NOTHING HAVE BEEN FOLLOWED UP TO SOLVE THE ISSUE. TOYOTA'S CUSTOMER SERVICE JUST TOLD ME THAT "UNTIL THEY FOUND A PERMANENT SOLUTION FOR THIS ISSUE, JUST PUT THE SPARE TIRE IN THE TRUNK". THIS TYPE OF SHIRKING RESPONSIBILITIES AND ALOOF ATTITUDE. THE SUDDEN DROPPED OF THE TIRE WOULD HAVE POSE A VERY DANGEROUS CONDITIONS TO OTHER VEHICLES IF ON A BUSY HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662560December 6, 2014
STRUCTURE:BODY
THE POWER SLIDING DOOR ON OUR 2004 TOYOTA SIENNA IS FAULTY. IT FAILED IN THE OPEN POSITION. MY WIFE HAD TO DRIVE MY KIDS PLUS NEIGHBOR KIDS HOME WITH THE DOOR STUCK OPEN. THIS IS TRULY A SAFETY CONCERN. NOW, ONLY A STRONG ADULT CAN GET THE DOOR OPEN OR CLOSED. ALSO, THE CENTER HINGE ON THE DOOR IS FAULTY AND HAS GROUND AWAY THE PAINT AND METAL ON THE BODY RIGHT BELOW THE TRACK THE DOOR USES TO OPEN. APPARENTLY, TOYOTA SORT OF RECOGNIZED A PROBLEM WITH THIS (THERE HAVE BEEN MANY COMPLAINTS ABOUT IT) BECAUSE THEY ISSUED AN EXTENDED WARRANTY TO COVER THIS VERY PROBLEM. HOWEVER, THE WARRANTY EXPIRED A YEAR AGO, AND MY DOOR DIDN'T FAIL UNTIL VERY RECENTLY. I CALLED AND THEY SAID THERE IS NOTHING THEY CAN DO. THE WARRANTY PERIOD IS OVER. THE PROBLEM WITH THE WARRANTY IS THAT IT PUTS THE ONUS ON THE OWNER TO RECOGNIZE THE PROBLEM (PAINT BEING RUBBED OFF AND THEN METAL) OR A MAJOR FAILURE (THE DOOR BEING STUCK OPEN). WILL IT TAKE A SERIOUS INJURY OR SOME CHILD FALLING TO HER OR HIS DEATH THROUGH THE OPEN SIDE DOOR BEFORE TOYOTA ACTS RESPONSIBLY AND ISSUES AN ACTUAL RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662349December 5, 2014
WHEELS, STRUCTURE, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
I RECEIVED A RECALL NOTICE FROM TOYOTA REGARDING CABLE CORROSION FOR THE SPARE TIRE ASSEMBLY. I BROUGHT THE CAR TO THE TOYOTA DEALER AND THEY REMOVED THE CABLE AND SPARE TIRE FROM UNDER THE CAR. I AGREED TO HAVE THIS WORK COMPLETED BASED ON AN ESTIMATE FROM THE DEALER THAT THE NEW PARTS TO HAVE THE SPARE TIRE REINSTALLED WOULD BE MADE AVAILABLE WITHIN 4 WKS. NOW ABOUT 7 WKS HAVE PASSED AND THERE IS STILL NO WORD FROM TOYOTA ABOUT WHEN THIS SPARE TIRE SOLUTION WILL BE MADE AVAILABLE. FOR 7 WKS I HAVE HAD TO DRIVE AROUND WITH THE SPARE TIRE THE WELL OF MY TOYOTA WHILE IT BANGS AROUND AND TAKES UP A LOT OF SPACE. MY STORAGE IN THE CAR HAS BEEN COMPROMISED AND I HAVE TO PUT DELICATE THINGS AND GROCERIES AT OTHER PLACES IN THE CAR. IT IS IMPERATIVE THAT TOYOTA ISSUE A PERMANENT SOLUTION TO THIS SPARE TIRE PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662467December 5, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS CABLE FRACTURED CAUSING THE AUTOMATIC OPENING AND CLOSING OF THE DOOR TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662214December 4, 2014
STRUCTURE:BODY, VISIBILITY
THE WHEELS ON THE DRIVER SIDE SLIDING DOOR BROKE CAUSING IT TO STOP WORKING AND SHATTERING THE BACK WINDOW OF MY VAN. MY CHILD WAS SITTING BY THE WINDOW THAT SHATTERED. WE WERE VERY LUCKY SHE WAS NOT INJURED BY THE GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10662260December 4, 2014
AIR BAGS
MY AIRBAG LIGHT CAME ON. I TOOK IT TO A TOYOTA DEALERSHIP FOR REPAIR. THEY ORDERED THE PART, BUT THEN ALSO INFORMED ME I NEEDED A NEW WATER PUMP. I HAD THE WATER PUMP REPAIRED, THEN SEVERAL WEEKS LATER THE AIRBAG PART CAME IN, BUT I DIDN'T HAVE THE MONEY TO HAVE IT REPAIRED. I STILL HAVE THE PART. NOW THERE IS A RECALL ON SOME TOYOTA MODELS, BUT I DID NOT FIND A RECALL SPECIFIC TO MY VEHICLE. I THINK MY VEHICLE SHOULD MAYBE BE INCLUDED IN THIS RECALL. WHAT DO I NEED TO DO? I DO NOT HAVE THE MONEY TO HAVE THE AIRBAG PART INSTALLED AND REPAIRED. JUST LET ME SAY I LOVE, LOVE, LOVE MY 2006 SIENNA. I WILL KEEP IT UNTIL IT DIES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661616December 2, 2014
TIRES
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661831December 2, 2014
ELECTRICAL SYSTEM, STRUCTURE
LEFT AUTOMATIC SLIDING DOOR CABLE SNAPPED AFTER THE RIGHT DOOR CABLE SNAPPED TWO MONTHS PRIOR RIGHT AFTER WARRANTY EXPIRED. TOYOTA FIXED THE FIRST PROBLEM BUT WILL NOT FIX THE OTHER DOOR AND WANTS $2000 TO FIX IT. THE CAR IS ONLY 5 YEARS OLD AND TOYOTA KNOWS THIS IS AN ISSUE BUT WILL NOT HELP. THIS IS NOT RIGHT. MY CHILD WAS SEAT BELTED IN WHEN THE CABLE SNAPPED AND IT WHIPPED AROUND AND ALMOST HIT HER IN THE HEAD. THIS IS VERY SERIOUS AND TOYOTA NEEDS TO MAKE IT RIGHT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661527December 2, 2014
STRUCTURE
MY TOYOTA SIENNA DASHBOARD HAS BEEN MELTING. IT STARTED WITH SMALL DOTS AND NOW ITS PEELING OFF. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661417December 1, 2014
AIR BAGS
THE AIRBAG LIGHT BEGAN BLINKING. I TOOK IT TO THE DEALERSHIP FOR A DIAGNOSIS AND WAS TOLD THAT BOTH AIR BAGS WOULD NEED TO BE REPLACED AT A COST OF NEARLY $1,500. OUR SIENNA ONLY HAS 86K MILES ON IT AND HAS NOT BEEN IN AN ACCIDENT. FROM MY RESEARCH, THIS AIR BAG PROBLEM WITH THIS PARTICULAR VEHICLE HAS GARNERED SEVERAL COMPLAINTS. IT IS MY OPIONION THAT THIS IS A KNOWN ISSUE AT TOYOTA AND SHOULD BE SUBJECT TO A RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10661493December 1, 2014
VISIBILITY:GLASS, SIDE/REAR
DRIVING UP DRIVEWAY AND CLOSING REAR WINDOW WHEN THE WINDOW EXPLODED INTO THOUSANDS OF PIECES SENDING GLASS IN EVERY DIRECTION. HAD A PASSENGER BEEN IN THE REAR SEAT INJURIES WOULD HAVE BEEN LIKELY IN MY OPINION. MY CONCERN IS IF THIS HAPPENS WHEN SOMEONE HAS A CHILD IN THE REAR SEAR. THE END RESULT WAS SMALL FRAGMENTS OF GLASS OVER THE ENTIRE THIRD ROW SEATING AREA. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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