Toyota Sienna Complaints

9,048 consumer complaints on file.

#10995153June 14, 2017
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V858000 (STRUCTURE) AND 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (THOMPSON TOYOTA IN MARYLAND) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994621June 13, 2017
AIR BAGS
IN JULY 2016, I WAS NOTIFIED THAT THE AIR BAG WAS DANGEROUS AND HAD TO BE REPLACED. I WAS ON VACATION AND WHEN I RETURNED IN AUGUST, I ASKED MY DEALER ABOUT THE REPLACEMENT. I WAS TOLD THAT I HAD TO WAIT A FEW MONTHS FOR THE PART TO COME IN. LATER IN THE YEAR I AGAIN ASKED ABOUT IT AND WAS TOLD TO COME IN MARCH. I ASKED IN MARCH AND WAS TOLD THAT THE PART WOULD BE IN BY JUNE. I JUST ASKED AND WAS NOW PUT OFF TO THE END OF JUNE. I CANNOT KEEP DELAYING MY PLANS TO USE THE PASSENGER SEAT. WE WANT TO GO ON VACATION NOW, NOT NEXT MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994982June 13, 2017
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
TAKATA INFLATORS - WHEN DRIVING IN CITY 30MPH OR FREEWAY 50-60MPH IN CURVY PATH, THE UNTI-SKID LOCK TURNS OFF EVEN IF THE ROAD WAS DRY. WHEN IT HAPPENED FREQUENTLY AND A MOTORCYCLE ALMOST SLAMMED FROM BEHIND, I BROUGHT MY VAN TO THE DEALER AND IT SHOWS NO RECORD OF THE UNTI-SKID LOCK BEING ON. I INSISTED TO TAKE PRECAUTIONS AND THEY DID A ZERO CALIBRATION, CHANGED NEW TIRES AND REALIGNMENT BUT PROBLEM PERSIST. I BROUGHT IT BACK WITH THE SAME COMPLAINT BUT THEY CLAIMED THE THEY NEVER HAD ANY OTHER CUSTOMER WITH THE SAME PROBLEM. I REACHED ONLINE YET THERE WERE MANY OTHERS. I HOPE YOU CAN HELP ME ON THIS. THE DEALER CAN'T FIGURE OUT THIS PROBLEM AND JUST WASHED THEIR HANDS. THIS HAPPENED MULTIPLE TIMES ALREADY AND AFRAID TO DRIVE MY VAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994459June 12, 2017
STRUCTURE, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUBURN TOYOTA IN AUBURN, CALIFORNIA) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/08/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994227June 9, 2017
AIR BAGS
THE AIRBAG INDICATOR LIGHT IS FLASHING ON THE DASHBOARD PANEL. NOTHING HAS CHANGED IN THE OPERATION OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994230June 9, 2017
STRUCTURE:BODY
TOYOTA RECALL 16V858 FROM NOVEMBER 2016 FOR SLIDING DOOR IN TOYOTA SIENNA. PARTS ARE STILL UNAVAILABLE TO REPAIR THIS DEFECT WHICH COULD BE VERY DANGEROUS. AT LEAST THAT'S WHAT VENTURA TOYOTA IS TELLING US. CAN YOU PUT PRESSURE ON TOYOTA TO PROVIDE REPAIRS TO FIX THE DEFECT WITH THE SLIDING DOORS? TODAY IS JUNE 9, 2017, OVER 6 MONTHS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994245June 9, 2017
AIR BAGS
TAKATA RECALL: WE HAVE BEEN WAITING FOR OUR PASSENGER AIRBAG TO BE REPLACED FOR OVER A YEAR. WE FEEL THIS HAS BEEN PLENTY OF TIME TO REMEDY THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993905June 8, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE POWER SLIDING DOOR ON THE DRIVER AND PASSENGER SIDES WERE INOPERABLE. THE VEHICLE WAS TAKEN TO CLEMONS TOYOTA (LOCATED AT 2839 N. COURT ROAD, OTTUMWA, IA 52501); HOWEVER, THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE DOORS WERE UNABLE TO BE MANUALLY OPERATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993948June 8, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER (WEISS TOYOTA SCION OF SOUTH COUNTY LOCATED AT 11771 TESSON FERRY RD SAINT LOUIS, MO 63128 855-249-8696) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993672June 7, 2017
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SLIDING DOOR FAILED. WHILE DRIVING AT LOW SPEEDS, THE DOOR INDEPENDENTLY OPENED AND CAUSED THE MOTOR TO FAIL. THE CONTACT WAS UNABLE TO CLOSE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER, WILLIAMS TOYOTA IN ELMIRA, NEW YORK; 607-796-9201, WHERE IT WAS DIAGNOSED THAT THE MOTOR AND LINKAGES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE:BODY:DOOR). THE FAILURE MILEAGE WAS 82,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993732June 7, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2016 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (CAVENDER TOYOTA 5730 NW LOOP 410 SAN ANTONIO, TX, 78238) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993746June 7, 2017
UNKNOWN OR OTHER
A FEW WEEKS AFTER WE PURCHASED OUR BRAND-NEW TOYOTA SIENNA, THE BLIND SPOT RECOGNITION TECHNOLOGY STOPPED WORKING. WHEN I TOOK THE SIENNA TO A TOYOTA SERVICE CENTER, A SERVICE ADVISOR SHOWED ME THAT OUR SIENNA HAD BEEN SIDE-SWIPED, UNBEKNOWNST TO ME, AND THAT IT WAS THAT EXTERIOR DAMAGE THAT COMPROMISED THE BLIND SPOT RECOGNITION TECHNOLOGY. WHEN I ARRIVED AT THE TOYOTA SERVICE CENTER, A SERVICE ADVISOR INSPECTED THE EXTERIOR OF THE VEHICLE TO NOTE ANY PREEXISTING DAMAGE, AND EVEN THAT SERVICE ADVISOR DIDN'T NOTICE THE DAMAGE (THIS IS HOW MINOR THE EXTERIOR DAMAGE IS: THE PERSON WHOSE JOB IT IS TO INSPECT THE EXTERIOR OF VEHICLES DIDN'T NOTICE THE SCRATCH THAT APPARENTLY KNOCKED OUT AN ENTIRE SAFETY FEATURE). IT SEEMS THAT THE BLIND SPOT RECOGNITION TECHNOLOGY WAS BUILT TO BE EXTREMELY VULNERABLE. EXTERIOR PHYSICAL DAMAGE THAT IS BARELY VISIBLE TO THE NAKED EYE WAS ENOUGH TO MAKE THE ENTIRE BLIND SPOT RECOGNITION TECHNOLOGY BREAK COMPLETELY. WHY ISN'T THIS FEATURE BETTER PROTECTED? FURTHERMORE, THOUGH ONLY ONE COMPONENT OF THE SYSTEM IS COMPROMISED, THE ENTIRE SYSTEM IS UNUSABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993843June 7, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TRACTION-CONTROL MALFUNCTION DURING SPEEDS OVER 40. VEHICLE TRACTION CONTROL ENGAGES, AT ANY TIME AND SUDDENLY. ABRUPT BRAKING AND WARNING LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993418June 6, 2017
AIR BAGS
TOYOTA COMPANY SEND ME RECALL NOTICE SINCE EARLY 2016. THEY HADN'T FIXED IT YET. I CALLED TOYOTA COMPANY A COUPLE OF TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993137June 5, 2017
ELECTRICAL SYSTEM
VERY COMMON PROBLEM: POWER SLIDING DOOR CABLE BROKE STRANDING THE OWNER WITH A HALF OPENED DOOR. THE INTERNET IS FILLED FULL OF PEOPLE WITH THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993289June 5, 2017
AIR BAGS
NOTHING HAPPENED YET, BUT THE TOYOTA NOTICE SAYS NOT TO LET ANYONE SIT IN THE PASSENGER SEAT. THIS IS NOT POSSIBLE AS I TRANSPORT PEOPLE IN MY VAN. BUT, I AM SCARED THAT SOMETHING MAY HAPPEN. THEY ARE TAKING TOO LONG TO GET THIS LOOKED AT. THEY SAY THAT NOTHING MAY BE WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993072June 4, 2017
STRUCTURE:BODY
TOYOTA STATED IN THEIR RECALL THAT THERE WOULD BE RESOLUTION BEFORE JANUARY, IT IS NOW JUNE AND STILL NO RESOLUTION ON PASSENGER DOOR RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993094June 4, 2017
VEHICLE SPEED CONTROL
INCIDENT #1 (6/3/2017) - TOOK FOOT OFF ACCELERATOR PEDAL WHEN TURNING ON CITY STREET. CAR PROCEEDED TO ACCELERATE ON ITS OWN WENT UP TO 35 MPH FOR SEVERAL BLOCKS INCIDENT #2 (6/4/2017) - WHILE PARKING CAR IN DRIVEWAY, APPLIED FOOT ON BRAKE PEDAL. ENGINE ROARED AND THRUSTED FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992966June 3, 2017
UNKNOWN OR OTHER
TOYOTA SIENNA FAULTY POWER SLIDING DOORS. THE VEHICLE WAS PARKED. WHEN WE TRIED TO OPEN THE DOOR, THE CABLE SNAPPED. THEN WE WON'T BE ABLE TO CLOSE IT. WE HAD TO CUT THE REMAINING CABLE BEHIND THE SLIDING WHEEL TO MANUALLY CLOSE THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993022June 3, 2017
WHEELS
TIRES WEAR OUT VERY QUICKLY. I'M ON MY 3RD SET OF TIRES AND ONLY HAVE 75706 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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