Tesla Model Y Complaints

3,785 consumer complaints on file.

#11450350February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom braking
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450343February 4, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This car is exhibiting random “phantom braking” incidents when cruise control or auto pilot is engaged. In EVERY incident the road is clear ahead and in the adjacent lanes, with no other vehicle traffic. The car will appl full emergency braking for no reason, and with no warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450335February 4, 2022
UNKNOWN OR OTHER
Since the v11 upgrade, my backup camera has dropped frames and lags while backing up to the point that I have almost hit bollards while backing up. If a child walked behind the car, I would not know it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450326February 4, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The Tesla has been doing phanton breaking. For example on the highway using dynamic cruise control or autopilot. When a truck is merging to the right lane it will apply quite the break force. Almost got rear ended cause of this on the highway. Observed this a few times on drive from Ga to NJ. I also noticed going up and down hills with dynamic cruise control it will sometimes trigger the front collision warning or phanton break. This seems to be sporadic and doesn’t like one lane back roads. Last and it least I also noticed that using auto pilot the car forces you to use auto high beans. On the highway at night it will go off and on a lot to the point drivers on opposite side of the road would flash their lights to let me know about the high beans. The model teslas doesn’t use radar or laser sensors like previous year. It does seem to have a lot of impact cause I did not see these issues with my Lexus RX350 With dynamic cruise control, lane keep assist, auto high beans, and front collision warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450323February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
When using auto pilot our car will suddenly slam on the brakes usually for no reason. Sometimes it will if there is a large vehicle in the oncoming lane. Other times it will do this if we are the only car on the road. It will also do this even more frequently at night. It does this even if emergency braking is turned off. It causes us to panic and search around for a problem. At minimum they need a way to turn this "feature" off and offer normal cruise. This system is not ready for road use. This happens multiple times every time we use the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450322February 3, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Phantom braking!! It's happening almost everytime I engage autopilot and it's unfortunate because this system would be amazing if it wasn't do this issue. Anytime I'm in a 2 way highway and I have a semi or a large vehicle coming my way on the opposite lane it decides to slow down from the speed limit around 75mph in Texas all the way down to 35mph, which makes for a dangerous condition and puts me at risk of getting rear ended. I have reached out to Tesla Service and they said they can't do nothing about it. I have videos of these incidents but it seems like I can't upload on these Forms. Please reach out to me so I can send you these videos of the phantom braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450318February 3, 2022
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on the freeway at 70 mph with cruise control activated, the Tesla suddenly braked hard. There was no emergency or vehicle entering my lane. This occurs on a regular basis, more so when passing a semi or large vehicle. Vehicles behind me have to brake or swerve to avoid hitting me. I have notified Tesla Service about the issue and their response was they know about the issue. I was told to keep my hands on the steering wheel and pay attention....UNACCEPTABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450300February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Multiple times we have been on empty open roads traveling at 60-70 mph only to have the vehicle slam on the brakes and slow down to approximately 30-50 mph. There are no obstructions on the road or oncoming vehicles when this happens. This has been reported multiple times to Tesla and I have been told their are no issues and the the car “must have seen something on the highway”. This is totally untrue. The vehicle will also slam on the breaks in 2 lane highways if a large truck or semi is traveling in the opposite direction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450299February 3, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: BLIND SPOT DETECTION
Car randomly breaks while in autopilot mode. Very dangerous since someone can crash into me from behind. There is nothing on the road in the way and no emergency vehicles nearby and no stoplights or stop signs when this happens. The car does not always notify of blind spots when backing the car up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450292February 3, 2022
SERVICE BRAKES
Phantom braking on Autopilot, multiple times Car just brakes out of the blue and it’s not safe
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450283February 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Each time I'm on a two lane rural road (one lane on each direction with the double yellow line between the lanes) the phantom breaking is unbearable (MYLR vision only). 90% of the time if there is a large truck going on the other side, Autopilot will slam on the breaks and beep like crazy thinking that the truck is going to hit me head on. I don’t think it is the forward collision warning as this never happens when I don't use autopilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450263February 3, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
The car is experiencing PHANTOM BRAKING. The vehicle incorrectly detects objects and brakes vigorously dropping speed really quickly. If traffic is following we could easily get rear ended. This happened over 10 times in a 100mile journey.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450261February 3, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using adaptive cruise control the vehicle will suddenly brake. I thought it would get better after it’s system learned but still happens when a large vehicle or even a pedestrian is in an adjacent lane. Car has 3940 miles on it now. Last highway trip of 100 miles it happened five times. I don’t know how badly it brakes now because I keep my foot on the gas pedal while in adaptive cruise control so I can react quickly to it. We previously owned a 2018 Tesla 3 with radar enhanced “auto pilot” and did not experience this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450260February 3, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Multiple occasions while using autopilot on 2 lane roads when semi trucks are coming in the opposite direction the Tesla will brake hard saying impending accident when the semi is staying in its lane ….it happens about 80 percent of the time. It’s so bad I will not use this feature till it’s fixed as it’s dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450245February 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
phantom braking, my car have driven 13.6K miles in the last 1 years. It happened once on the city street (early morning with no cars on the road and twice on the freeway, both time I was next to a big trailer truck, and no cars behind me, lucky.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450240February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While in autopilot (driver assistance feature which keeps the vehicle in the lane and keeps a specified distance from the car in front of you) the car braked multiple times with no obstacle in front of the vehicle. Often referred to as phantom braking, the safety of others and yourself is at risk if there is a car behind you and your vehicle brakes for no apparent reason on the highway. I believe this is a known issue with other similar complaints.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450234February 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES
Automatic Emergency Braking. Known also as "phantom braking." Tesla is aware of the problem. Regardless of whether or not I'm using the standard cruise control or the more advanced full self driving feature, the car routinely hits the brakes even when there is no obvious obstruction in front of it. If the car suddenly brakes on the highway with another car behind it, it risks a rear end collision. No other warnings appear. The car simply brakes for no reason. This automatic emergency braking system should be removed for standard cruise control. It's more of a hazard than a benefit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450230February 3, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When using cruise control. My car will phantom brake. Most of the time it is when oncoming traffic is present… but a few times there are no cars around me… a few weeks ago, the car phantom brakes on an ice patch almost causing a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450225February 3, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I drive on the highway from Dallas to Austin to Houston every week. Every trip I have about 2-4 phantom braking incidents at full speed. It seems to occur at similar points every time. It is incredibly alarming and I have to slam on the accelerator to not cause an accident. This needs to be repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450224February 3, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
In short: Phantom Braking While driving on single lane highways with Autopilot enabled my car slams on the brakes and alerts whenever a semi is safely approaching. What component or system failed or malfunctioned, and is it available for inspection upon request? - I assume the Tesla Vision System + Autopilot are what fail in this scenario. How was your safety or the safety of others put at risk? Immediately this puts us in risk of a rear end collision. Alert fatigue from false alarms creates a long term risk as drivers are trained to ignore / cancel alerts. Has the problem been reproduced or confirmed by a dealer or independent service center? Not explicitly. We have mentioned it to a dealer and said it was a common complaint. Also it is a well known (under addressed) issue amongst Tesla owners. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, given the lack of property or personal injury it doesn't seem right to alert those institutions. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, all systems appear to be functioning correctly. That is a large part of the problem - if the Tesla Autopilot is unable to function reliably on one lane highways it should at least warn drivers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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