Tesla Model Y Complaints

3,785 consumer complaints on file.

#11451111February 9, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Issue #1 When on autopilot, vehicle can suddenly brake on its own (phantom braking) without warning. This happens frequently on major highways and in some instances I have to respond quickly to prevent rear end accidents. Issue #2: Vehicle only alerts when another vehicle is suddenly stopping in front and does not automatically brake as required.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451088February 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Numerous phantom breaking incidents. Dangerous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450970February 8, 2022
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The infotainment/speedometer froze and went black. This caused the loss of the speedometer and turn signal control. The vehicle still accelerated,decelerated, braked and turned correctly but there was no indication of the current speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450927February 8, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
The vehicle will randomly brake with no traffic in broad daylight (shadows cast by trees?), or always at the same area (e.g. when entering or exiting Sumterville, FL from the south), or when a large vehicle is approaching from the opposite direction (such as a semi rig), often producing an audible alert but at times without any warning. My previous vehicle, a Model 3 equipped with radar and the old software still relying on it for input, would also produce phantom braking events, but only in small numbers. The new Model Y with vision only is unreliable and dangerous, and practically useless when adaptive cruise control is engaged. This has been occurring since day one. Never before have I experienced such dangerous behavior in any prior vehicle, let alone one as modern and expensive as a Tesla.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450868February 7, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When we were driving in cruise control and auto pilot on two different trips, the car would brake for no reason We experienced dramatic breaking -Frequently up to 20 mph. These incidents would occur when a car was approaching us on a 2 Lane Highway but often for no apparent reason. We feel this poses a high risk of rear end collision if a car is behind us when it breaks
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450864February 7, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is an ongoing issue. When using autopilot, I experience phantom braking, usually with large oncoming trucks on 2 lane highways. The problem is worse with logging trucks, but I've had it happen with vehicles as small as school buses. In the worst cases, the collision alarm sounds and the car slows up to 30mph immediately. I have this happen at least twice every morning on my 7 mile drive to town. I have videos that capture this event. Photos don't work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450816February 7, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Like many other Tesla owners, I’m having daily problems with phantom braking when using my adaptive cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450805February 7, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Multiple occurrences of phantom braking phenomenon with cruise control engaged. Happened while driving into setting sun or at night. The car seemed to confuse shinny spots in the road (ice patches and tar repairs particularly at the crest of a hill or bridge) as a vehicle and apply the brakes. The braking was usually very aggressive and in one case almost resulted in a high speed rear end. Adjusting control parameters as available form the software did not have any effect. Have not had the car inspected at this point. No warning was given by the system but you can see a phantom image appear on the virtual display during the episode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450793February 7, 2022
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS
blind spot warning on the lower left corner of the screen, which is covered by the right hand when driving. With the turn signal, it is impossible to the blind spot warning video without taking the right hand off from the steering wheel. A dangerous situation trying to turn the vehicle with one hand! Also Tesla model Y phantom breaks every time I used autopilot on interstate. Fortunately, no vehicles were behind me. An accident waiting to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450685February 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
FSD, the design of FSD using the safety score is designed to defeat failure reporting to government agencies. If you allow the FSD system to drive on its own, it will crash, run into things, fail to stop, or stop at green lights constantly. What the driver score system does is force human beings to manage and mitigate its failures leaving a on paper result that the system is more safe than drivers driving on their own. This is 100% false, if you allow FSD to drive, it will fail almost 100% of the time in very quick succession. From lane change mistakes, to turning mistakes, not staying within its lane in a consistent manner, not putting the car into left turn lanes or stopping at green lights, which in itself is dangerous. The safety score system MUST be eliminated as it cherry picks those drivers willing to spend the time and energy to ANTICIPATE the failure/weakness of the software and mitigate its failure before it fails, thus providing the government with false "safety" numbers... Grab a car and drive it, it will not be long before it fails left and right!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450664February 6, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Phantom braking hard braking on freeway with no cars or objects around
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450656February 6, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On February 1st, 2022 I was driving with my wife from the Naperville, IL area to Holland, MI. We were on I 94 headed east, approximately 20 miles west of Michigan City Indiana headed east. I was driving around 65 miles per hour. We were on a 4 lane highway- all the cars on those 4 lanes were headed in the same direction. There was a truck in front of us ( headed in the same direction ) that was located to the right of us in the lane to our right and it was about 60 or 70 feet in front of us. All of a sudden the car, that had been operating on Autopilot, braked suddenly. We went from 65 to almost 0 in a split second and if my wife and I weren't wearing seat belts we would have been very seriously injured. My neck suffered a whiplash and I'm still in pain several days later.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450647February 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While traveling at night on a 2-way highway at about 65-70mph my vehicle incorrectly thought every semi-truck I encountered was in my lane and would apply hard braking. This has happened 10+ times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450632February 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When using cruise control on two lane secondary roads the brakes are activated when a large truck approaches from the opposite direction causing vehicles behind me to have to brake unnecessarily. The cruise control is virtually unusable when not on a limited access highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450628February 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on a 2 lane highway using cruise control and the car suddenly aggressively slowed down. I have owned the car since October 2021 and this is probably the 15th phantom breaking event that has occurred. Cruise control on this car is not trustworthy nor safe on a 2 lane non-divided highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450610February 5, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving on a single lane road in Bismarck, ND in low light conditions the car did what we call phantom braking anytime a oncoming car would be approaching.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450551February 5, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
When cruise control (called autopilot) is engaged, the car will slam on the brakes for no apparent reason, endangering everyone around us. Sometimes it happens as frequently as several times a minute. It is particularly bad on 2 lane roads when cresting hills and when trucks are in the opposite lane, but it’s not limited to those situations. When we took the car to the Tesla repair shop, they closed the ticket after informing us that it is a “known software issue” with no resolution currently. So the problem was not fixed, but the ticket was closed anyway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450541February 5, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While driving in my car on a highway in cruise control, my car will break very hard for no reason. It’s as if it is detecting a car in front of us and it disengages cruise control very abruptly. It can be very scary especially if there are cars behind us. I no longer dare to use cruise control because it has happened multiple times. I have not discussed this issue with the dealer and there were no warnings in the car at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450539February 5, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I am driving down the highway and the car brake checks hard 3 separate times one one occasions for no reason while using Auto Pilot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450535February 5, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I commonly will experience phantom breaking driving on two-lane roads, particlualy when meeting oncoming traffic. This occurs most commonly at the crest of a hill or when meeting trucks. It occurs nearly 100% of the time when meeting trucks at the crest of a hill. There are also random occurrences on flat roads with no other vehicles and no shadows or bridges. It also occurs on bridges and occasionally with shadows. Performance has been better on four lane roads with more traffic. It's as if the system needs to have other traffic to gauge itself. With no traffic on four lane roads, phantom braking will rarely occur. There is no single date of this occurrence. It happens ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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