Subaru Impreza Complaints

2,698 consumer complaints on file.

#10920499November 1, 2016
VISIBILITY/WIPER
TWICE WHILE DRIVING ON A HIGHWAY, I BLACKED OUT. FIRST TIME, RAN OFF EDGE OF ROAD; SECOND TIME, RAN OVER INTO ON-COMING LANE. TWICE, I HAD MAJOR ALLERGIC SYMPTOMS. FIRST, RIGHT AFTER BUYING CAR; SECOND, SIX MONTHS LATER. TWICE, I GREW BREATHLESS AFTER DRIVING CAR FOR SEVERAL HOURS. ONCE, I COULD NOT KEEP MY BALANCE AFTER DRIVING CAR ON A HIGHWAY. ALL OF THESE EPISODES OCCURRED AFTER LONGER THAN USUAL DRIVES. NORMALLY, I DRIVE SHORT DISTANCES AROUND TOWN. TWICE, AN OPAQUE FILM FORMED ON THE EXTERIOR OF THE FRONT WINDSHIELD, OBSCURING VISIBILITY - ONCE ON A DARK HIGHWAY; ONCE ON ENTERING A GARAGE. WIPERS, WASHER FLUID, RAIN DID NOT AFFECT THE FILM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920154October 31, 2016
AIR BAGS
I RECEIVED THE NOTIFICATION ABOUT THE RECALL IN JULY 2016. IT IS NOW 10/31/16 AND I AM OLD THAT THE NEW AIRBAGS ARE NOT AVAILABLE. I HAVE BEEN TOLD THAT I WILL RECEIVE A LETTER WHEN MY CAR CAN BE REPAIRED, BUT I HAVE NOT RECEIVED ANYTHING TO DATE. I AM CONCERNED THAT IF THERE IS IMPACT OR IF WEATHER CONDITIONS IMPACT THE DEFECTIVE AIRBAG THAT SHRAPNEL CAN BE RELEASED AND CAN BE FATAL TO PASSENGER(S). I CANNOT CARRY PASSENGERS IN MY VEHICLE AND I AM ALSO CONCERNED FOR MY OWN WELL BEING DRIVING MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919357October 27, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10919096October 26, 2016
AIR BAGS
WE HAVE NOT HEARD FROM THE DEALER ABOUT REPLACING THE AIR BAG WE HAD AN EMAIL IN JULY 2016 CALLED TO MAKE AN APPOINTMENT AND THEY SAID THEY DID NOT HAVE THE PART IN THATS WHAT THEY WERE WAITING FOR THIS IS OCTOBER 2016 AND WE HAVE NOT HEARD ANYTHING YET. WERE SCARED TO DRIVE IT BUT WE NEED OUR CAR AND WE DON'T LET ANYONE SIT IN THE PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918931October 25, 2016
AIR BAGS
TAKATA RECALL WE RECEIVED THE RECALL AT THE BEGINNING OF AUGUST. WE WERE TOLD WHEN WE CALLED THE DEALERSHIP THAT IT WOULD BE READY TO REPAIR IN SEPTEMBER. IT NOW SEEMS THERE IS NO ANSWER AS TO WHEN THE REPAIR CAN BE COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10918488October 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917964October 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917669October 20, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS). THE DEALER INDICATED THAT THE PARTS WERE UNAVAILABLE TO SCHEDULE THE REPAIR AND MAY NOT BECOME AVAILABLE UNTIL THE LAST QUARTER OF 2017. THE DEALER ALSO INDICATED THAT THEY WOULD PROVIDE A LOANER VEHICLE, BUT THE CONTACT NEVER RECEIVED ONE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10917217October 18, 2016
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916577October 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V323000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916656October 17, 2016
STRUCTURE:BODY, POWER TRAIN
THE CLUTCH PEDAL ON MY 2009 WRX CONSTANTLY REQUIRES ADJUSTMENT TO ENABLE THE RELEASE OF THE CLAMP PRESSURE ON THE DRIVEN PLATE OF THE CLUTCH ASSEMBLY WHEN THE CLUTCH FOOT PEDAL IS DEPRESSED. UPON INVESTIGATING A CREAKING NOISE, I NOTICED THAT THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY (ATTACHED TO THE FORWARD FIREWALL) SHIFTS APPROX 1/4 INCH TO THE LEFT AND DOWN EACH TIME THE CLUTCH PEDAL IS ACTIVATED. THIS CLUTCH PEDAL BRACKET ASSEMBLY HAS THREE BROKEN SPOT WELDS SECURING THE CLUTCH PEDAL BRACKET TO THE FORWARD FIREWALL. FROM THE OUTSIDE OF THE FIREWALL, UNDERNEATH THE DRIVER'S SIDE WINDSHIELD WIPER, I CONFIRMED THE MANUFACTURER'S SPOT WELDS ARE PULLING AWAY FROM THE FIREWALL EACH TIME THE CLUTCH PEDAL IS DEPRESSED. THIS WELD DEFECT STEMMING FROM THE MANUFACTURER ALLOWS THE ENTIRE CLUTCH PEDAL BRACKET ASSEMBLY TO MOVE UNSECURED, ULTIMATELY PREVENTING THE TRANSMISSION TO ENGAGE THE VEHICLE INTO 1ST, 2ND, OR REVERSE GEAR. I HAVE BEEN ABLE TO MAKE CLUTCH PEDAL ADJUSTMENTS TO TEMPORARILY ENGAGE THE GEARS, HOWEVER IF THE BRACKET COMPLETELY SEPARATES FROM THE FIREWALL, THE CLUTCH MAY BECOME INOPERATIVE. THIS NOTORIOUS DEFECT IS WELL KNOWN AMONG SUBARU CAR OWNERS AND IS INDEED A SAFETY ISSUE THAT CAN DIRECTLY CAUSE A VEHICLE COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916399October 17, 2016
AIR BAGS
JULY 30 RECEIVED A RECALL NOTICE FOR PASSENGER AIRBAG IN 2006 SUBARU IMPREZA. I HAVE CALLED SUBARU AT LEAST 5 TIMES TO ASK WHEN PARTS WILL BE AVAILABLE. EACH TIME I CALL SUBARU TO CHECK ON PARTS I GET A DIFFERENT ANSWER AS TO WHEN PARTS WILL BE AVAILABLE. IN JULY, I WAS TOLD 6-8 WEEKS. AFTER 8 WEEKS, I WAS TOLD THAT PARTS WOULD BE SHOWING UP IN 1-2 WEEKS (AT THE END OF SEPTEMBER). AT THE END OF SEPTEMBER, I WAS TOLD PARTS WOULD BE AVAILABLE SOMETIME BETWEEN SEPTEMBER AND FEBRUARY. WHEN I CALLED A WEEK LATER, I WAS TOLD PARTS WOULD BE AVAILABLE AT THE END OF SEPTEMBER. I DIDN'T HEAR FROM ANYONE SO I CALLED AT THE BEGINNING OF OCTOBER, WHEN I WAS TOLD PARTS WOULD BE AVAILABLE IN FEBRUARY. IT HAS ALREADY BEEN OVER 12 WEEKS SINCE I RECEIVED THE RECALL AND HAVE NOT BEEN ABLE TO DRIVE WITH ANYONE IN THE PASSENGER SEAT OF MY CAR. I WOULD LIKE TO KNOW WHAT NHTSA IS DOING TO ASSIST IN GETTING THESE CARS REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916395October 17, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. DG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10916550October 17, 2016
AIR BAGS
TAKATA RECALL - IT HAS BEEN OVER 4 MONTHS SINCE THE AIRBAG IN MY CAR WAS RECALLED. IT IS VERY DISAPPOINTING THAT PARTS ARE STILL NOT AVAILABLE, AND THAT THE MANUFACTURER STILL CANNOT PROVED AN ETA FOR PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915984October 13, 2016
AIR BAGS, STRUCTURE:BODY
TAKATA AIR BAG DID NOT DEPLOY. SIDE IMPACT SENSOR DID NOT WORK. THE CAR TRAVELED SIDEWAYS INTO A LARGE OAK TREE IN EXCESS OF 35 MPH . THE POINT OF IMPACT WAS WHERE THE SIDE IMPACT SENSOR WAS LOCATED . NONE OF THE AIRBAGS DEPLOYED . SUBARU HAS BEEN VERY UNCOOPERATIVE WITH ANSWERS AS TO WHY THE AIRBAGS DID NOT DEPLOY . THIS HAPPENED UPON A RURAL ROAD IN THE FOG . NO OTHER VEHICLES WERE INVOLVED .
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10915370October 11, 2016
AIR BAGS, ELECTRICAL SYSTEM
FALSIFICATION OF RECALL SERVICE WORK PERFORMED FOR RECALL WQT-55 THAT IS RELATED TO THE AIR BAG NOT DEPLOYING BASED ON AN ISSUE W/ THE OCCUPANT DETECTION SYSTEM. WALDORF SUBARU STATES THEY PERFORMED THAT THEY DIDN'T DO. SUBARU HAS BEEN EXTREMELY SLOW AN UNRESPONSIVE IN ADDRESSING THIS ISSUE. MY CAR WAS ORIGINALLY TAKEN TO WALDORF SUBARU TO HAVE THE RECALL PERFORMED, AFTER WHICH I HAD A SERVICE WORK ORDER INDICATING IT WAS COMPLETE. I RECEIVE A PHONE CALL 2 DAYS LATER FROM THE PARTS MANAGER INDICATING THE "PART THAT WAS NEEDED FOR THE RECALL IS NOW IN STOCK." AS A SECOND CHECK, I TOOK MY VEHICLE TO ANOTHER SUBARU LOCATION (HERB GORDON SUBARU/MILE ONE) TO CHECK IT OUT AND VERIFY IF THE RECALL HAD BEEN IN FACT FIXED, THIS PROVED THAT IT HAD NOT BEEN FIXED. I OBTAINED A SERVICE WORK ORDER WITH THESE DETAILS. I CONTACTED SUBARU TO HAVE THEM ADDRESS THIS, AND THEY HAVE BEEN SLOW TO RESPOND AND HAVE BEEN UNRESPONSIVE TO THE CONCERNS THAT HAVE BEEN RAISED. THEIR INTERNAL COMPLAINT NUMBER HAS BEEN OPENED TO ADDRESS THIS ISSUE: SR #:1-17536427192
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915034October 10, 2016
AIR BAGS
TAKATA RECALL: HOW LONG IS THIS GOING TO TAKE? MY WIFE IS READY TO BUY A NEW CAR BUT WE ARE UNSURE ABOUT HOW THIS RECALL HANGING OVER THE SUBARU IMPREZA IS GOING TO AFFECT OUR ABILITY TO SELL OR TRADE IN THE CAR. WE ASSUME THE CAR CAN'T BE SOLD IN THIS CONDITION, AND THAT'S A BURDEN. PLEASE ADVISE: [email protected]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914942October 9, 2016
AIR BAGS
TAKATA RECALL. THIS CAR IS UNSAFE TO DRIVE DUE TO THE AIRBAG ISSUE. YET, SUBARU IS NOT REPLACING THE AIRBAG IN A TIMELY FASHION. THUS, MY CHILD IS FORCED TO DRIVE THIS UNSAFE CAR BECAUSE WE CAN'T AFFORD A NEW CAR. THE AIRBAGS NEED TO REPLACED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914250October 6, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913922October 5, 2016
AIR BAGS
MULTIPLE SPORADIC ISSUES WITH THE FRONT PASSENGER AIR BAG INDICATOR. 1) WHEN A PASSENGER IS SEATED WITH SEATBELT FASTENED IN THE FRONT PASSENGER SEAT, ONCE THE CAR IS IN MOTION THE PASSENGER AIRBAG INDICATOR WILL CHANGE STATUS TO OFF AND A RED AIRBAG/BALLOON INDICATOR LIGHT WILL SHOW ON THE DASH AS IF THERE IS NO-ONE IN THE PASSENGER SEAT. 2) WHEN SOMEONE SITTING IN THE FRONT PASSENGER SEAT EXITS THE CAR, AFTER DRIVING AWAY THE PASSENGER AIR BAG INDICATOR WILL TURN ON AS IF SOMEONE IS SITTING IN THE SEAT AND THE FASTEN SEAT BELT CHIME WILL CONTINUE SOUNDING EVEN THROUGH THE PASSENGER SEAT IS EMPTY. 3) WITH NO PASSENGER IN THE CAR, IF YOU PLACE A CELL PHONE DIRECTLY ON THE PASSENGER SEAT WHILE IT IS PLUGGED IN TO THE USB PORT CHARGING, THE PASSENGER AIR BAG INDICATOR WILL SWITCH STATUS TO ON AND THE FASTEN SEAT BELT CHIME WILL SOUND. IF YOU PICK UP THE CELL PHONE FROM THE SEAT (STILL PLUGGED IN TO USB PORT CHARGING), THE INDICATOR WILL CHANGE BACK TO OFF AND THE FASTEN SEAT BELT CHIME WILL STOP. IF YOU PLACE THE CELL PHONE BACK ON THE SEAT, THE AIR BAG INDICATOR WILL SWITCH BACK TO ON AND THE FASTEN SEAT BELT CHIME WILL SOUND. ISSUE #1&#2 SEEM TO OCCUR MOST OFTEN IN HIGH HUMIDITY OR RAIN. ISSUE #3 OCCURS IF THE CELL PHONE IS GREATER THAN 35% CHARGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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