Subaru Impreza Complaints

2,698 consumer complaints on file.

#10899273August 29, 2016
AIR BAGS
WITH A PASSENGER IN THE FRONT SEAT THE AIRBAG LIGHT WILL TURN ON AND THE DASH WILL REPORT "PASSENGER AIRBAG OFF." THIS HAPPENS ANYWHERE FROM IMMEDIATELY AFTER THE CAR IS TURNED ON, BEFORE IT IS PLACED IN DRIVE, TO AN HOUR AFTER THE CAR HAS BEEN RUNNING. WE DO FREQUENTLY HAVE ELECTRONICS PLUGGED IN, BUT I JUST LEARNED OF THE POSSIBLE CONNECTION AND HAVE NOT TRIED TO TROUBLESHOOT IT. THE SEATS ARE HEATED. THE AIRBAG LIGHT DOES NOT TURN ON WITHOUT A FRONT SEAT PASSENGER. FIRST STARTED IN JUNE OF 2016 AND HAS BEEN HAPPENING INTERMITTENTLY SINCE THEN, APPROXIMATELY 75% OF THE TIME A PASSENGER IS IN THE FRONT SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898732August 26, 2016
AIR BAGS
TAKATA RECALL - RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE THIS IS COMPLETELY RIDICULOUS, LOOKS LIKE I AM PUTTING MYSELF AND ANYONE IN MY CAR IN HARMS WAY IF I DRIVE THIS CAR. WHAT CAN I DO ? WHAT SHOULD I DO ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898557August 25, 2016
AIR BAGS
MY FIANC SAT IN THE DRIVER SEAT, I IN THE PASSENGER SEAT. WE STARTED THE CAR AFTER WE BOTH WERE SITTING DOWN. I HAD HIS PHONE CHARGING IN THE CENTER CONSOLE AND MY PHONE WAS IN THE HOUSE. MY SRS LIGHT CAME ON AND THE PASS. AIR BAG WAS TURNED OFF. CODES B1660, B16FO, AND B1650 WERE SAVED. WHEN I BROUGHT IT TO THE DEALERSHIP THEY TOLD ME A WET PASSENGER, A CELL PHONE IN A POCKET, OR EVEN A LAP TOP THAT WAS TURNED OFF IN A BAG COULD CAUSE THE OCCUPANT CLASSIFICATION SYSTEM TO MALFUNCTION DUE TO IT BEING STATIC ELECTRIC BASED DUE TO THE SEAT HEATERS. I HAD A SEAT RECALL COMPLETED IN NOV 2015 AND THE DEALERSHIP REFUSES TO STATE THAT THIS COULD BE RELATED TO THE RECALL. SERVICE CAMPAIGN WQT55 NHTSA CAMPAIGN 15V419000. IT IS UNACCEPTABLE TO THINK THAT HAVING A CELL PHONE WHILE A PASSENGER IN A SAFETY RATED CAR COULD CAUSE A MALFUNCTION IN THE AIR BAG SYSTEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898265August 24, 2016
FUEL/PROPULSION SYSTEM
CAR IS 6 YEARS OLD, ~50,000 MILES ON IT, AND THE FUEL TANK IS RUSTED OUT. LEAKING ENOUGH THAT IT CANNOT BE FIXED AND MUST BE REPLACED. MY MECHANIC SAYS THIS IS HIGHLY IRREGULAR. DEALER SAYS THEY HAVEN'T HAD TO REPLACE A FUEL TANK IN DECADES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896981August 18, 2016
AIR BAGS
TAKATA RECALL - I FINALLY RECEIVED ACKNOWLEDGEMENT FROM SUBARU OF AMERICA THAT I HAVE TWO AIRBAGS..TAKATA-SOURCED PASSENGER SIDE FRONTAL AIRBAG AND TOYODA GOSEI DRIVER-SIDE AIRBAG LOCATED IN THE CENTER OF THE STEERING WHEEL. THE SAFETY RECALL NOTICE THAT I RECEIVED INDICATES THAT THEY WILL ONLY BE REPLACING THE TAKATA-SOURCED PASSENGER SIDE FRONTAL AIRBAG WHEN PARTS ARE AVAILABLE...POSSIBLY NOT UNTIL FERUARY, 2017. TIMMONS SUBARU WHERE I PURCHASED THE SUBARU STATED THAT THEY WILL PAY FOR A RENTAL CAR, BUT WILL NOT PAY FOR THE INSURANCE ON THE RENTAL CAR...TOTALLY UNACCEPTABLE. I'M REQUESTING THAT BOTH MANUFACTURERS AIRBAGS BE REMOVED AND DO NOT WANT THEM REPLACED...IT'S ONLY A MATTER OF TIME BEFORE TOYODA GOSEI'S AIRBAGS ARE EXPLODING EITHER BEFORE DEPLOYMENT OR UPON DEPLOYMENT AS ARC'S DID RECENTLY. IS IT POSSIBLE THAT YOU COULD SECURE THE INFORMATION ON THE TYPE OF PROPELLENT THAT TOYODA GOSEI IS USING IN THEIR AIRBAGS. THANK YOU FOR YOUR ATTENTION TO THESE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896741August 16, 2016
AIR BAGS
LETTER FROM CONGRESSWOMAN FRANKEL ON BEHALF OF CONSTITUENT RE 2008 SUBARU IMPREZA TAKATA AIRBAG RECALL ISSUES. *SMD THE CONSUMER RECEIVED A RECALL LETTER, REGARDING THE AIR BAGS. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB UPDATED 09/21/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896296August 16, 2016
VEHICLE SPEED CONTROL
ON THREE SEPARATE OCCASIONS (APRIL 10, 2016, JUNE 13, 2016 AND AUGUST 5, 2016),SUDDENLY AND WITHOUT WARNING, THE CAR STOPPED RESPONDING TO GAS PEDAL INPUT, STOPPED RUNNING, AND COASTED TO A STOP. THE ENGINE WOULD CONTINUE TO RUN, BUT THE CAR WOULD NOT MOVE. FORTUNATELY THE INCIDENTS OCCURRED WHILE ON CITY STREETS, AND NOT ON THE FREEWAY. HAD I BEEN ON THE FREEWAY, I WOULD HAVE BEEN REAR ENDED. THAT WOULD HAVE HAD TRAGIC, PERHAPS FATAL CONSEQUENCES. THE CAR IS CURRENTLY AT THE DEALER'S FOR REPAIR AFTER THE THIRD AND LATEST INCIDENT. I HAD TAKEN IT TO THE DEALER'S AFTER EACH OF THE OTHER INCIDENTS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896059August 15, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. WHILE DRIVING, THE PASSENGER PRESENCE SENSOR MALFUNCTIONED CONSTANTLY. THE PASSENGER AIR BAG OFF LIGHT ILLUMINATED WHILE A PASSENGER WAS PRESENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED AND REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895474August 12, 2016
AIR BAGS
"TAKATA RECALL" IT IS IMPERATIVE THAT I RECEIVE MY CAR IN A TIMELY MANNER. AS A VETERAN WITH NO JOB, IT IS DIFFICULT FOR ME TO GET FROM LOCATION TO LOCATION WITH NO VEHICLE. NOT HAVING A VEHICLE HAS A NEGATIVE EFFECT ON MY LIFE; WHICH IS CAUSING UNDUE STRESS AND HARDSHIP. I BELIEVE THAT HALTING MY VEHICLE FROM SHIPMENT WITHOUT A SUFFICIENT AMOUNT OF TIME TO RESOLVE THE ISSUE IS UNFAIR TO MYSELF AND MY FAMILY. IN ADDITION, I WAS NEVER CONTACTED, VIA PHONE, EMAIL, OR POSTAL, TO ENSURE THAT I WAS A BREAST OF THE SITUATION. PLEASE HELP ME GET MY VEHICLE IN A TIMELY MANNER. I HAVE BEEN EXPECTING MY VEHICLE TO BE DELIVERED ON THE 6TH OF SEPTEMBER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888367August 11, 2016
POWER TRAIN, ENGINE AND ENGINE COOLING
2011 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO A FAULTY TRANSMISSION CLUTCH. *SMD THE CONSUMER NOTICED ON COLD STARTS AND ESPECIALLY IF IT WAS COLD AND/OR RAINY THE THROW OUT BEARING WOULD HAVE A CONSISTENT SQUEAL. ONCE THE VEHICLE WAS WARMED UP AND OPERATING TEMPERATURE WAS REACHED, THE NOISE WOULD SUBSIDE. AT 50,000 MILES, THE CONSUMER WENT TO ANOTHER DEALERSHIP AND AN INSPECTION REVEALED THE CLUTCH WAS WORN. THE CONSUMER WAS INFORMED IT WAS NORMAL. AT THE SAME TIME, THE CONSUMER HAD AN ISSUE WITH THE 5TH GEAR GRINDING AND NOT BEING ABLE TO PUT THE VEHICLE INTO GEAR WITHOUT IT GRINDING. A FAULTY TRANSMISSION PART WAS REPLACED UNDER WARRANTY, ALSO, THE POWER STEERING RACK FAILED AND HAD TO BE REPLACED. SEVEN THOUSAND MILES LATER, THE SAME NOISE IN THE THROW OUT BEARING HAD RETURNED. THE DEALER WAS UNABLE TO FIND A PROBLEM. NOT ONLY WAS THERE A TRANSMISSION PROBLEM, BUT, A KNOCKING NOISE WAS COMING FROM THE ENGINE. THE DEALER CLAIMED THEY WERE GOING TO REPLACE THE ENGINE. HOWEVER, THE VEHICLE HAS BEEN SITTING A THE DEALER, FOR OVER A MONTH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895059August 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL CONCERNING THE AIR BAGS. THE DEALER AND MANUFACTURER INDICATED THAT THE PARTS MAY NOT BE AVAILABLE FOR TWO MONTHS. THE CONTACT WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. THE VIN AND NHTSA CAMPAIGN NUMBER WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895094August 11, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2008 SUBARU IMPREZA. WHILE DRIVING AT ANY SPEED, WHEN THE CLUTCH WAS DEPRESSED, IT BECAME STUCK AND MADE AN UNKNOWN NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY WAS PEELING AWAY FROM THE FIREWALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE WARRANTY WAS EXTENDED UNTIL NOVEMBER OF 2015, BUT COULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 148,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894742August 10, 2016
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE ATTEMPTING TO EXIT A PARKING LOT, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE RESUMED NORMAL OPERATION AFTER ENGAGING THE BRAKES. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000. UPDATED 09/28/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894491August 9, 2016
AIR BAGS
TAKATA RECALL: WAS TOLD IT COULD TAKE UP TO A YEAR FOR THE PARTS TO BECOME AVAILABLE. WHAT IS THE APPROVED TIMELINE. HOW CAN I REMEDY THIS FASTER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894512August 9, 2016
ENGINE
WE BOUGHT OUR SUBARU IMPREZA WITH 119.000 MILES ON IT. THE MOTOR LEAKS OIL AROUND THE PASSENGER SIDE HEAD GASKETS. OURS BLOW UP. WARP THE HEADS IN ANOTHER. WE HAVE DONE HAD 5 MOTORS PUT IN IT, N THEY ALL DO IT. THIS LAST MOTOR DOES IT BUT NOT AS BAD AS THE OTHER ONES. THE WARRANTY COMPANY ON OUR SUBARU SAID THEY GET ALOT OF CALLS ABOUT THIS PROMBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893631August 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893659August 5, 2016
AIR BAGS
TAKATA RECALL - I RECEIVED A SAFETY RECALL NOTICE REGARDING A TAKATA-SOURCED PASSENGER SIDE FRONTAL AIRBAG. THE MANUAL THAT I RECEIVED WITH MY 2007 SUBARU IMPREZA STATES THAT I HAVE TWO (2) AIRBAGS (DRIVER'S AND FRONT PASSENGER'S FRONTAL AIRBAGS) THE NOTICE STATES THAT PARTS ARE NOT CURRENTLY AVAILABLE..WE'LL NOTICE YOU AGAIN WHEN THEY ARE. IT ALSO STATES..UNTIL THIS IS PERFORMED, DO NOT ALLOW PASSENGERS TO RIDE IN THE FRONT PASSENGER SEAT...IT SHOULD ALSO STATE " DO NOT RIDE IN THE DRIVER'S SEAT". I NEED TO RIDE IN THE DRIVER'S SEAT TO SECURE GROCERIES, SUPPLIES, AND DR. APPOINTMENTS. I SOMETIMES HAVE PASSENGERS WITH ME. I DID NOT PURCHASE THE VEHICLE TO PARK IT IN THE GARAGE. USING THE 800-782-2783 NUMBER FOR SUBARU OF AMERICA THERE IS A RECORDING WITH A FULL MAILBOX..NO WAY TO LEAVE A MESSAGE THAT I REQUEST AND DEMAND A CORRECTED NOTICE THAT I HAVE 2 TAKATA AIRBAGS IN MY VEHICLE AND I WANT THEM REPLACED AS SOON AS POSSIBLE. THE AIRBAGS IN MY VEHICLE ARE LONG PAST THE EXPIRATION DATE OF APPROXIMATELY 6 YEARS WITH THE CHEMICAL BREAKING DOWN DUE TO HUMIDITY AND TEMPERATURE FLUCTUATIONS. IT IS UNACCEPTABLE TO ISSUE AN INCORRECT RECALL NOTICE AND UNACCEPTABLE TO STALL ON THE REPLACEMENT OF THESE FAULTY AIRBAGS. YOUR WEBSITE STATES THAT OVER 9,000,000 AIRBAGS HAVE BEEN REPLACED, BUT MINE HAVE NOT BEEN REPLACED. IF THEY HAVE TO WORK DAY AND NIGHT TO GET CORRECTED AIRBAGS AVAILABLE, THEN SO BE IT. I SENT AN EMAIL TO THE SERVICE DEPT. OF TIMMONS SUBARU AND VOLKSWAGEN OF LONG BEACH, CA TODAY ADVISING THE ABOVE. THANK YOU FOR YOUR ATTENTION TO THIS ISSUE. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892039August 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2011 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 09/12/16 *BF UPDATED 09/26/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891732July 29, 2016
STRUCTURE:BODY
THE 2008-2014 SUBARU IMPREZA WRX AND STI HAVE A DESIGN FLAW WHERE THE PEDAL MOUNTING BOX IS SPOT-WELDED TO THE FIREWALL USING ONLY A HANDFUL OF TINY SPOT WELDS. THE FIREWALL ITSELF IS OF A WEAK DESIGN AND INHERENTLY HAS QUITE A BIT OF FLEX AND OVER TIME AND NORMAL USE THESE SPOT WELDS FAIL FROM TOO MUCH STRESS AND THE PEDALS WILL BEGIN TO SQUEAK, CREAK, POP AND EVENTUALLY THE PEDALS WILL MOVE AWAY FROM THE FIREWALL WHEN DEPRESSED. ONCE THIS HAPPENS THE CLUTCH WILL NO LONGER PROPERLY ENGAGE OR DISENGAGE AND THE CAR WILL NO LONGER BE DRIVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887970July 23, 2016
AIR BAGS
SUBARU RECALL CAMPAIGN WQR-53 NHTSA RECALL NO. 15V-323 CALLED THE DEALER THREE TIMES TO HAVE IT REPLACE. NO CALLED BACK WHAT OR WHERE DO I GO FROM HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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