Subaru Impreza Complaints

2,698 consumer complaints on file.

#11217768June 4, 2019
SERVICE BRAKES, ENGINE, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME FOR NHTSA CAMPAIGN NUMBERS: 18V772000 (ENGINE AND ENGINE COOLING) AND 19V149000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE PARTS WERE NOT AVAILABLE AND THE CONTACT HAD BEEN WAITING FOR MONTHS FOR THE PARTS TO ARRIVE. IN ADDITION, THE CONTACT HAD TO PUMP OR APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. KEARNY MESA SUBARU (4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217389June 2, 2019
ELECTRICAL SYSTEM
CANNOT REMOVE THE KEY FROM IGNITION , TAKES SEVERAL ATTEMPTS OF TURNING THE STEERING WHEEL BEFORE THE KEY CAN BE REMOVED , ALSO CAR WILL NOT START MUST ATTEMPT TO MOVE STEERING WHEEL AND HOPE THAT IT STARTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217029May 31, 2019
ENGINE
TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. WHILE DRIVING APPROXIMATELY 60-65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, THERE WAS NO FORWARD MOMENTUM. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT A FAULT CODE WAS UNABLE TO BE RETRIEVED. PREVIOUSLY, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). GURLEY LEEP SUBARU (5302 GRAPE RD, SUITE #2, MISHAWAKA, IN 46545, (574) 258-7700) WAS CONTACTED BY PHONE AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210876May 30, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
THE O2 SENSOR WAS REPLACED BY RESALE DEALER, AFTER FILLING CAR WITH GAS THE CHECK ENGINE, TRACTION CONTROL, AND FLASHING CRUISE CONTROL LIGHT CAME ON. SENSOR WAS RECHECKED BY DEALER, AND IT IS OKAY, CODES WIPED AND RESET. CAR WAS FILLED WITH GAS, LIGHTS CAME BACK ON AFTER COMMUTING BACK HOME. DROVE UNTIL THERE WAS 1/4 TANK LEFT, LIGHTS WENT OFF, FILLED BACK UP WITH GAS ALL THE LIGHTS CAME BACK ON. SENSOR STILL TESTS BACK AS THE PROBLEM, BUT THE SENSOR IS OKAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210332May 28, 2019
ENGINE
VALVE SPRING RECALL SUBARU DEALERSHIP "FIXED" MY CAR DUE TO THIS RECALL BACK IN FEBRUARY 2019, ACCORDING TO MANUFACTURERS PROCEDURE. THIS INCLUDED ADDING OIL AND ALSO COOLANT TO MY VEHICLE. IT WAS RETURNED TO ME AS SOON AS IT WAS COMPLETED (TOOK 4 DAYS APPROX.) HOWEVER, RECENTLY, THE WEEK OF THE 20TH OF MAY 2019, THAT IS ABOUT 3 MONTHS AFTER THE "REPAIR" DONE FOR THE RECALL, MY ENGINE STALLED WHILE I WAS DRIVING ON THE ROAD. FORTUNATELY I WAS CLOSE TO HOME AND AFTER STRUGGLING IT TURNED ON AND I DROVE IT HOME. HAD TO TOW IT TO THE DEALERSHIP TO GET IT FIXED AGAIN. I AM AFRAID THE ISSUE WITH THE ENGINE, IS FAR MORE SERIOUS, AND SUBARU IS NOT ACKNOWLEDGING THE ISSUE AS THEY SHOULD. STALLING IN THE MIDDLE OF THE ROAD CAN BE EXTREMELY DANGEROUS. THIS NEEDS TO BE FIXED IN A BETTER MATTER. TO WHICH I THINK, ALL AFFECTED VEHICLES WITH THIS SERIOUS ISSUE, NEED A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210392May 28, 2019
ELECTRICAL SYSTEM, SERVICE BRAKES, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 SUBARU IMPREZA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WHILE DEPRESSING THE BRAKE PEDAL AND PUSHING THE START BUTTON. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD NUMEROUS TIMES BEFORE THE VEHICLE WAS ABLE TO START. ALSO, WHILE DRIVING, THE CHECK ENGINE AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BILL KOLB JR. SUBARU (LOCATED AT 252 NY-303, ORANGEBURG, NY 10962, (845) 359-7777) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REPLACED THE BATTERY, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER AND WAS NOT REPAIRED. ON ANOTHER OCCASION, WHILE THE VEHICLE WAS PARKED, IT ROLLED BACKWARDS INDEPENDENTLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11209600May 23, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS
THE PASSENGER AIR BAG LIGHT DOES NOT COME ON OR ACTIVATE WHEN SOMEONE IS SITTING IN THE PASSENGER SEAT. THE AIR BAG LIGHT IN THE DASH BY THE SPEEDOMETER ALSO COMES ON RANDOMLY. THE EXACT SAME THING IS HAPPENING THAT OTHER PEOPLE HAVE COMMENTED ABOUT ON THIS WEBSITE. THE 2012S WERE RECALLED, BUT NOT THE 2013S WITH THE SAME PARTS?? GET IT TOGETHER SUBARU...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208865May 21, 2019
AIR BAGS
I WAS DRIVING STRAIGHT ON A CITY STREET AND THE AIRBAG LIGHT CAME ON, I DON'T KNOW WHY, BUT I DO KNOW THE AIRBAGS WILL NOT DEPLOY IF I GET INTO A ACCIDENT. THE CAR ONLY HAS 95000 MILES ON IT SEEMS LIKE A DEFECT, NEVER OWN A VEHICLE THAT HAD THIS HAPPEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208999May 21, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2016 SUBARU IMPREZA. WHILE THE VEHICLE WAS IN PARK, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPITAL CHEVROLET (2855 MAPLE AVE NE, SALEM, OR 97301, (503) 585-4141) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 15,000. CONSUMER STATED THE PROBLEM IS WITH DEFECTIVE PLATE OPERATED BY THE GEAR SHIFTER TO TOUCH A SENOR WHICH JOB IS TO RELEASE THE KEY OUT OF THE IGNITION. THIS PLATE DOESN'T ALWAYS DO THE JOB THEREBY THE FAILURE OF THE KEY. I WAS TOLD THIS PROBLEM IS HAPPENING IN ALL SUBARU MODELS OF 2016 AND BEYOND. CONSUMER STATED IGNITION KEY GETS STUCK AND NOT RELEASING THE KEY.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208396May 18, 2019
SERVICE BRAKES
I RECEIVED A RECALL NOTICE FOR BRAKE LIGHTS SUBARU SAFETY RECALL WUE-90; NHSTA RECALL ID 19V-149; APRIL 2019. I CALLED OUR LOCAL DEALER TO ARRANGE REPAIR AND WAS TOLD THAT IT WOULDN'T OCCUR UNTIL 8 JULY. WHAT ARE WE SUPPOSED TO DO IN THE MEANTIME? THE CAR IS USED FOR BUSINESS AND THE ONLY ONE WE OWN. WE CAN'T JUST "NOT DRIVE IT" AND ARE APPARENTLY AT INCREASED RISK DESPITE DRIVING APPROXIMATELY 30,000 MILES PER YEAR. IN THE TWO MONTHS BEFORE THIS CAN BE REMEDIED IT WILL HAVE BEEN DRIVEN APPROXIMATELY 5000 MILES, ALL THE WHILE RUNNING THE RISK OF GETTING REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208472May 18, 2019
AIR BAGS
THE AIRBAG SYMBOL TURNS ON AT ALMOST RANDOM TIMES, INDICATING THAT THERE IS AN ERROR WITH THE AIRBAG SYSTEM. ABOUT 50% OF THE TIME I DRIVE, THE AIRBAG SYSTEM LIGHT WILL COME ON AND STAY ON DURING MY DRIVE, WITH A PASSENGER IN THE FRONT SEAT. SOMETIMES IF I TURN OFF THE VEHICLE AND TURN IT BACK ON, THE AIRBAG LIGHT WILL TURN OFF - BUT THERE IS NO CONSISTENT PATTERN. TODAY THE LIGHT CAME ON, I PARKED THE CAR FOR ABOUT 2 HOURS WHEN I TURNED IT BACK ON THE LIGHT WAS STILL ILLUMINATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207668May 15, 2019
SERVICE BRAKES, UNKNOWN OR OTHER
STARTED THE CAR IT WAS ON PARK, THE CAR ACCELERATED TO 5RPM IN A MATTER OF SECONDS ENGINE SOUNDED LIKE AN AIRPLANE, I SHUT THE CAR AND REPEATED THE SAME PROCEDURE 3 TIMES. CALLED THE DEALER AND HAD IT TOWED THERE. THE FIRST TIME I COMPLAINED WAS AND TOOK IT TO THE DEALER IT WAS ACCELERATING ON HIGH BUT THEY REPROGAMMED IT. WAS STATIONARY ON CITY STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207820May 15, 2019
UNKNOWN OR OTHER
YOUR SITE DOES NOT RESPOND QUICKLY TO ENTERING IN THE VIN NUMBER - IT JUST SITS THERE - DOES NOT RESPOND TO DATA BEING ENTERED ALSO, IT APPEARS TO HAVE A WEIRD DATE (17/17) WHAT IS THAT SUPPOSED TO MEAN? 👎DOES ANYONE REVIEW THIS STUFF????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207362May 13, 2019
ENGINE
I INITIALLY CALLED MY LOCAL DEALER TO FIX THE RECALL (ENGINE VALVE MALFUNCTION) ON JANUARY 18, 2019. THEY SOONEST AVAILABLE DATE TO SCHEDULE THE REPAIR WAS TODAY, MAY 13, 2019 CITING A BACK ORDER ON PARTS. ALMOST 5 MONTHS LATER. ATTACHED IS THE SCREENSHOT OF THE DAY I MADE THE PHONE CALL. THEY ALSO INDICATED IN THE PHONE CALL WHEN I MADE THE APPOINTMENT THAT THE REPAIR WOULD NOT TAKE LONG AND I WOULD HAVE MY CAR BACK THE NEXT DAY. TODAY, THEY TELL ME THAT THEY WILL LIKELY HAVE MY CAR FOR ABOUT A MONTH BECAUSE THEY ARE BACKLOGGED AND THE AMOUNT OF WORK INVOLVED IS "MORE THAN ANYONE ANTICIPATED." I FEEL THAT NEARLY 6 MONTHS CANNOT BE CONSIDERED A "REASONABLE AMOUNT OF TIME."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206644May 10, 2019
ENGINE
WHEN I LISTED MY VIN NUMBER MY CAR DID NOT SHOW UP AS BEING RECALLED FOR THE SUBARU VALVE SPRING RECALL. MY FIVE DOOR IMPREZA HAS A BUILD DATE OF 06-2013. THE RECALL GOES THRU JUNE 13 OF 2013. NHTSA CAMPAIGN NUMBER: 18V772000 I DON'T KNOW THE DAY MY VEHICLE WAS MANUFACTURED AND I DON'T KNOW HOW TO DETERMINE THE DAY. HOWEVER I DO KNOW MINE WAS EQUIPPED WITH THE WEAK SPRINGS. WHILE MY CAR WAS STILL UNDER WARRANTY I HAD A VALVE SPRING BREAK WHILE DRIVEN AT APPROXIMATELY 50 MPH ON THE HWY ALLOWING THE VALVE TO TRAVEL INTO THE CYLINDER. THIS DESTROYED ONE HEAD AND THE PISTON. ALSO SCRATCHING THE CYLINDER WALL. THIS REQUIRED THE REPLACEMENT OF THE SHORT BLOCK ASSEMBLY AND ONE HEAD. NOW I STILL HAVE ONE ORIGINAL HEAD AND ONE REPLACEMENT HEAD THAT I DON'T KNOW THE BUILD DATE ON. I THINK THE RECALL SHOULD BE EXPANDED TO COVER CARS BUILT LATER THAN JUNE 13 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206696May 10, 2019
ENGINE
2009 SUBARU IMPREZA. CONSUMER WRITES IN REGARDS TO FAILED HEAD GASKET. *LD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205871May 6, 2019
AIR BAGS, ELECTRICAL SYSTEM
TAKATA RECALL, BRAKE LAMP SWITCH FAILURE. WE LIVE IN A SMALL ALASKAN BUSH TOWN CALLED DILLINGHAM THAT'S NOT ON THE ROAD SYSTEM. WE (MYSELF AND AROUND 30+ OTHER RESIDENTS) HAVE BEEN TRYING TO GET SUBARU TO SEND A TECHNICIAN OUT FOR 2 YEARS NOW TO FIX OUR DEFECTIVE AIRBAGS. JUST TODAY WE RECEIVED A RECALL FOR OUR BRAKE LAMP SWITCH. WE CANNOT SIMPLY 'GO TO A DEALER'S AS THERE IS NONE. WE'D HAVE TO SEND OUR CAR AS FREIGHT TO ANCHORAGE (WHICH COSTS THOUSANDS AND CAN TAKE UPWARDS OF A MONTH) AND MOST OF THE TOWN CANNOT AFFORD TO DO SO. WE EVEN HAVE A FACEBOOK GROUP OF PEOPLE WHO NEED RECALLED CARS FIXED FROM SUBARU, HONDA AND TOYOTA. WE'VE BEEN CALLING AND WRITING FOR 2 YEARS AND NOTHING HAS EVER BEEN DONE. WE'RE JUST TOLD THAT 'THEYLL SEND SOMEONE OUT'. SOMEONE SHOULDN'T HAVE TO BE KILLED BY A DEFECTIVE AIRBAG OR IN AN ACCIDENT JUST TO GET THESE ISSUES FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203638April 25, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER, AIR BAGS, AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
PASSENGER AIR BAG DOES NOT REGISTER AS 'ON' WHEN A PASSENGER IS PRESENT. EVEN A 15 POUND BACKPACK WILL CAUSE THE VEHICLE TO SHOW THAT THE PASSENGER AIRBAG IS OFF. IT NEVER COMES ON. IT'S GOTTEN TO THE POINT WHERE I WILL NOT ALLOW PEOPLE TO RIDE IN THE FRONT OF MY CAR WITH ME, BECAUSE I AM WORRIED THEY MAY BE SERIOUSLY INJURED IN CASE OF AN ACCIDENT. WHY HAVE SUCH A SPACIOUS VEHICLE IF ITS OCCUPANTS AREN'T SAFE? ALSO, THE RECALLED SENSOR IN THE 2012 IMPREZA CARS IS THE SAME TECHNOLOGY IN THE 2013 MODELS. WHY HAS THIS NOT BEEN TAKEN CARE OF? *DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203796April 25, 2019
AIR BAGS
I'VE HAD SUBARUS MY WHOLE LIFE AND AM A LOYAL CONSUMER. RECENTLY I WAS INVOLVED IN AN ACCIDENT. MY CAR WAS HIT IN THE FRONT ON THE PASSENGER SIDE. I'M INCLUDING A PHOTO TO SHOW YOU THE DAMAGE TO MY 2017 IMPREZA. IT WAS TOTALED AND THANKFULLY, I WAS NOT HURT. THE AIRBAGS DID NOT DEPLOY. IN LIGHT OF THE RECENT INFORMATION THAT WAS RELEASED BY THE NHTSA CONCERNING AIRBAGS NOT DEPLOYING, I FEEL I NEED TO BRING THIS TO YOUR ATTENTION. I WILL BE SENDING THE SAME INFORMATION TO THE NHTSA. I REALIZE IN CERTAIN INSTANCES AIRBAGS DO NOT DEPLOY AND PERHAPS THIS IS ONE OF THOSE TIMES. HOWEVER I WOULD FEEL IRRESPONSIBLE IF I DID NOT BRING THIS TO YOUR ATTENTION. THE CLAIM WAS HANDLED AND THE VIN NUMBER IS . [XXX]. (THIS EMAIL WAS SENT TO SUBARU). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11203294April 24, 2019
ENGINE, VEHICLE SPEED CONTROL, WHEELS
I WAS DRIVING AND THE CRUISE CONTROL LIGHT STARTED BLINKING, THE CHECK ENGINE LIGHT CAME ON, AND THE TRACTION CONTROL LIGHT CAME ON. HTTPS://YOUTU.BE/ZUJIGGDQQ5E
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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