Subaru Impreza Complaints

2,698 consumer complaints on file.

#11241421August 3, 2019
AIR BAGS
WHEN DRIVING WITH A FRONT SEAT PASSENGER THE PASSENGER BECOMES UNRECOGNIZED AND AIR BAG LIGHTS COME ON. THIS HAPPENS INTERMITTENTLY. THIS HAPPENS WILL DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241345August 2, 2019
POWER TRAIN
SUBARU CVT - KNOWN ISSUE MY 2012 SUBARU'S CVT TRANSMISSION FAILED WITHOUT WARNING WHILE IN MOTION AT 60MPH DRIVING IN THE LEFT HAND LANE OF A BUSY INTERSTATE. THE CAR/ENGINE HAD REGULAR MAINTENANCE AS DIRECTED BY THE MAKER, HOWEVER WITHOUT WARNING THE TRANSMISSION FAILED PUTTING THE DRIVER AND THREE PASSENGER'S LIVES AT RISK. SUBARU HAS ACKNOWLEDGED ISSUES WITH THIS SPECIFIC TRANSMISSION, HOWEVER AN EXTENSION OF THE WARRANTY IS NOT AN APPROPRIATE INTERVENTION WHEN POTENTIALLY CATASTROPHIC ACCIDENTS COULD OCCUR WITHOUT WARNING. THIS WAS A WELL MAINTAINED VEHICLE WITH NO IDENTIFIABLE SIGNS THAT THE TRANSMISSION COULD FAIL. SUBARU SHOULD BE HELD ACCOUNTABLE FOR THESE FAILING CVT TRANSMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241360August 2, 2019
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V149000 (EXTERIOR LIGHTING). WHILE THE CONTACT'S SPOUSE WAS DRIVING AT AN UNKNOWN SPEED, THE CHECK OIL INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241142August 1, 2019
ENGINE, UNKNOWN OR OTHER
AFTER 72 HOURS OF MY PURCHASE OF THE 2010 SUBARU IMPREZA WRX FROM TOYOTA BOULDER DEALERSHIP LOCATED IN BOULDER, COLORADO, I HAD EXPERIENCED MALFUNCTIONS WITH THE STARTER OF THE VEHICLE. I HAD ABSOLUTELY NO FAULT IN THIS SITUATION, HOWEVER I WAS SIMPLY MISINFORMED AND THEREFORE PURCHASED A VEHICLE THAT WASNT IN ADEQUATE, SAFE CONDITIONS. ON TUESDAY I HAD EXPERIENCED A LACK OF POWER WHEN STARTING UP THE VEHICLE . I HAD NO PROBLEMS WITH THE VEHICLE IN THE MORNING HOWEVER AROUND NOON I HAD DRIVEN 10 MILES FROM MY WORK AND HAD DOWN SHIFTED TO 1 GEAR FROM 2ND AND THE VEHICLE STALLED. THE FOLLOWING DAY I HAD THEN TRIED TO FIRE UP THE VEHICLE BUT IT WOULD NOT START. THE ELECTRICAL SYSTEM WAS ON PAR, THE BATTERY WAS AT 86% OF LIFE WHICH NARROWED IT DOWN TO EITHER THE STARTER OR ALTERNATOR. HOWEVER BY THE LOOKS AND MY KNOWLEDGE OF THESE TYPES OF VEHICLES I BELIEVE THE ROOT OF THE MALFUNCTION LIES WITHIN THE STARTER. THE CAR WAS STATIONARY THE SECOND TIME I HAD TRIED TO START THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240815July 31, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. WHILE THE VEHICLE WAS AT A STOP, IT STALLED, THE ENGINE SHOOK, AND THE RPMS WENT UP AND DOWN. ALSO, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240289July 29, 2019
VISIBILITY/WIPER
IN LESS THAN 3,000 MILES OF OWNERSHIP THE WINDSHIELD STARTED MAKING CREAKING NOISES AND WITHIN TWO WEEKS IT SUDDENLY GAVE WAY TO A STRESS CRACK ABOUT 14 INCHES LONG ABOUT TWO-THIRDS OF THE WAY UP THE WINDSHIELD ON THE PASSENGER SIDE STARTING AT THE EDGE OF THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240363July 29, 2019
AIR BAGS, ELECTRICAL SYSTEM
PASSENGER AIRBAG SENSOR DEACTIVATES WITH PASSENGER IN SEAT. HAS OCCURRED DURING IN-TOWN AND HIGHWAY DRIVING. DOES NOT ALWAYS CORRECT WHEN VEHICLE HAS BEEN STOPPED, RESTARTED, ETC. DEALERSHIP SUGGESTED TELLING PASSENGERS TO REFRAIN FROM CELLPHONE/TECH USE IN THE PASSENGER SEAT, AS IF THAT IS A SOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235010July 26, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
KEY WILL NOT COME OUT OF THE IGNITION WHEN I GO TO TURN THE CAR OFF. THIS IS A REGULAR OCCURRENCE, REQUIRING ME TO TURN THE CAR BACK ON, SHIFT TO DRIVE AND THEN BACK TO PARK BEFORE TRYING TO TURN THE CAR OFF AGAIN. THIS HAPPENS AT LEAST ONCE A DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234379July 24, 2019
ELECTRICAL SYSTEM
RECALL - UNABLE TO GET SERVICE IN REASONABLE TIME - HAVE CONTACTED DEALERS IN BOSTON AREA - ALL TO BUSY TO FIX THIS ISSUE SUBARU SAFETY RECALL WUE-90 BRAKE LAMP SWITCH RECALL NHTSA RECALL ID 19V-149 REGARDING VIN: JF1GPAD69E[XXX] DEAR [XXX], THIS NOTICE IS SENT TO YOU IN ACCORDANCE WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. SUBARU OF AMERICA, INC. HAS DECIDED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN CERTAIN 2013-2017 MODEL YEAR CROSSTREK VEHICLES, 2014-2016 MODEL YEAR FORESTER VEHICLES, 2008-2016 MODEL YEAR IMPREZA (4-DOOR) VEHICLES, 2012-2016 MODEL YEAR IMPREZA (5-DOOR) VEHICLES, AND 2008-2014 MODEL YEAR WRX (4-DOOR) VEHICLES. YOU RECEIVED THIS NOTICE BECAUSE OUR RECORDS INDICATE THAT YOU CURRENTLY OWN ONE OF THESE VEHICLES. DESCRIPTION OF THE SAFETY DEFECT AND SAFETY HAZARD DUE TO A POTENTIAL DEFECT IN THE BRAKE LAMP SWITCH IN YOUR VEHICLE, THE REAR BRAKE LAMPS MAY NOT ILLUMINATE AS INTENDED WHILE BRAKING. BRAKE LIGHTS THAT DO NOT ILLUMINATE PROPERLY WILL NOT ALERT OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH. IN THE EVENT OF A BRAKE LAMP SWITCH FAILURE, THE BRAKES ON YOUR VEHICLE WOULD NOT BE AFFECTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234138July 23, 2019
UNKNOWN OR OTHER
THERE IS A COMMON KNOWN ISSUE WITH SUBARU'S THAT WHEN PUT INTO PARK AND TURNED OFF, THE KEY CANNOT BE REMOVED. THIS CAUSES THE CAR TO BE TURNED ON AND OFF, WHILE PUTTING INTO DRIVE, MOVING AND THEN BACK INTO PARK. WITH CHILDREN AROUND, THIS IS VERY DANGEROUS AND AN UNNECESSARY RISK. CURRENTY THIS IS ONLY COVERED UNDER STANDARD WARRANTY AND DISSUADING PEOPLE FROM REPAIRING. SUBARU'S ANSWER TO OUR INQUIRIES AT THE SHOP AND ONLINE IS THAT IT IS NOT COVERED BY WARRANTY. THE SHOP SAID THEY SEE THIS COMMONLY. HTTPS://WWW.SUBARUFORESTER.ORG/VBULLETIN/F88/CANNOT-REMOVE-KEY-698170/ SUBARU NEEDS TO BE HELD ACCOUNTABLE FOR THIS DESIGN FLAW BEFORE IT CAUSES SOMEONE HARM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232640July 17, 2019
AIR BAGS
PASSENGER AIRBAG TURNS OFF WHEN A PASSENGER HAS DAMP OR WET CLOTHES AND DOESN'T TURN BACK ON FOR OVER A DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231541July 13, 2019
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE CAR WAS SLOWING IN A PARKING LOT AREA, TURNING AND BRAKING (HAVE WITNESS TO ATTEST TO THIS), IT HAD SUA (SUDDEN UNINTENDED ACCELERATION) AS I WAS ABOUT TO PARK AND THE VEHICLE WENT OVER A CURB AND THROUGH A BUILDING WALL IN LESS THAN 10 SECONDS. THE AIR BAGS DID NOT DEPLOY. THIS CAR ALSO HAD A RECENT RECALL INVOLVING THE ELECTRICAL BRAKE SYSTEM LIGHTS/SENSORS. THERE WAS NO ALCOHOL, PILLS OR ANYTHING OF THAT SORT INVOLVED AND NOR WAS A CELL PHONE IN PLAY AND NO DISTRACTIONS. THE CAR WAS BEING PARKED, AS IS THE CASE EVERYDAY AND THERE WAS A JOLT OF ACCELERATION AS I WAS DOING SO, WHICH IN TURN CAUSED CONFUSION AND PANIC. MY FOOT WAS NOT ON THE ACCELERATION AS THIS HAPPENED. I AM VERY FORTUNATE THAT NO ONE WAS HURT. ALTHOUGH, SEEING HOW I HAVE NEVER BEEN INVOLVED IN A WRECK BEFORE, THIS HAS ALL BEEN VERY TRAUMATIC. (DRIVING FOR ALMOST 20 YEARS) I HAVE NOTIFIED MY INSURANCE AND SUBARU ABOUT WHAT HAPPENED. HOPEFULLY THEY CAN SHED SOME LIGHT ON THE SITUATION SO IT WON'T HAPPEN TO ANYWAY ONE ELSE. THE OTHER PEOPLE THAT IT HAS HAPPENED TO, UPON RESEARCH, MY HEART GOES OUT TO THEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11231543July 13, 2019
STEERING, UNKNOWN OR OTHER
2015 SUBARU IMPREZA. KEY GETS STUCK IN IGNITION FOLLOWING TURNING THE CAR OFF, JUGGLING THE KEY DOES NOT DISLODGE IT FROM THE IGNITION. REQUIRES THE CAR TO BE TURNED ON AGAIN, MOVED, WHEEL DIRECTION CHANGED, AND TURNED OFF AGAIN. VERY FREQUENT ISSUE (EVERY OTHER TIME DRIVING). SOMETIMES KEY WILL NOT DISLODGE AND REQUIRES MULTIPLE EFFORTS. THIS APPEARS TO BE A COMMON ISSUE FOR THE VEHICLE BASED ON INTERNET SEARCHES AND SHOULD BE CORRECTED BY THE MANUFACTURER. LOCAL DEALERSHIP MENTIONED TO KEEP TURNING THE CAR ON AND OFF UNTIL IT NO LONGER WORKS, THEN REPAIR WILL COST 500+ DOLLARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230815July 10, 2019
STRUCTURE:BODY
TODAY (JULY 10, 2019) I DISCOVERED THAT THE DRIVER'S SIDE REAR DOOR OF MY 2009 IMPREZA WILL NOT OPEN FROM THE INSIDE EVEN WHEN THE CHILD LOCK IS IN THE FREE POSITION. I HAVE A SIMILAR PROBLEM WITH THE SAME DOOR ON MY 2014 OUTBACK, IN THAT THE CHILD LOCK IS STUCK IN THE LOCKED POSITION AND THE DOOR CANNOT BE OPENED FROM THE INSIDE. I DON'T THINK IT'S A COINCIDENCE THAT BOTH OF MY SUBARUS ARE HAVING A PROBLEM WITH THE CHILD SAFETY LOCKS AND I WOULD LIKE THIS INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230482July 9, 2019
POWER TRAIN
WAS TOLD THAT MY CAR MIGHT HAVE A RECALL ON THE VALVE SPRING, TOOK IT IN THEY SAID THE VALVE SPRING WAS BAD BUT THAT MY CAR WAS NOT INCLUDED IN THE RECALL AND I HAD TO PAY 2200. NOT SURE WHY MY CAR WHICH IS THE EXACT YEAR FOR THE RECALL AND WAS ACTUALLY HAVING THE ISSUES CAUSED BY THE BAD VALVE WOULD NOT BE INCLUDED IN THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230093July 8, 2019
STEERING
CAR HAS 55,000 MILES. STEERING BOX CRACKED AND DRIVING ASSIST SENSOR PULLS CAR ABRUPTLY TO THE LEFT WHEN DRIVING. NEED TO HOLD WHEEL TIGHT AND FIGHT IT TO NOT PULL CAR INTO ONCOMING TRAFFIC. WHEN PARKING AND BRAKING CAR WHEEL WILL TURN SEVERAL TIMES TO LEFT UNTIL COMPLETELY LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230100July 8, 2019
STEERING
TL* THE CONTACT OWNS A 2013 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS, THE ELECTRONIC STEERING SHIFTED THE DIRECTION OF THE VEHICLE WITHOUT WARNING. AS A RESULT, THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL TO CORRECT THE STEERING. THE CONTACT TOOK THE VEHICLE TO QUIRK AUTO GROUP (293 HOGAN RD, BANGOR, ME 04401, (866) 413-4706) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223150June 28, 2019
ELECTRICAL SYSTEM
WHEN CAR IS SHIFTED INTO PARK AND TURNED OFF, I CANNOT REMOVE THE KEY FROM THE IGNITION. THIS HAPPENS INTERMITTENTLY. I NEVER KNOW WHEN IT WILL HAPPEN. IT HAPPENS ABOUT 30 -40 PERCENT OF THE TIME LATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222838June 27, 2019
VISIBILITY/WIPER, UNKNOWN OR OTHER
SHORTLY AFTER GETTING VALVE SPRING REPLACEMENT WORK DONE AT HUNTER SUBARU IN HENDERSONVILLE NC THE AC CONDESNSER SEIZED UP. SHOP IS NOT STANDING BEHIND WORK DONE DURING RECALL INCLUDING A AC REFRIGERANT REMOVAL AND REPLACEMENT AND CLEANING OF HOSES AND LINES. AC CONDENSERS DONT JUST SEIZE UP LESS THAN 3K MILES AFTER BEING SERVICED, THEY ARE KILLED BY LACK OF LUBRICATION OR IMPROPER PRESSURES. SUBARU OF AMERICA WILL NOT RESPOND EITHER. POOR JOB BY BOTH. DEALER WANTS TO CHARGE $1200 TO FIX THEIR MISTAKE. CRIMINALS. I WOULD NOT HAVE DONE MY WARRANTY WORK AT HUNTER IF I KNEW THEY WERE GOING TO MESS AROUND WITH OTHER SYSTEMS IN THE VEHICLE. AC IS CRITICAL TO KEEP VISION CLEAR DURING DRIVING. CAR STUTTERED AND NEARLY STALLED WHEN AC UNIT "SEIZED" AND THE CAR SMELLED LIKE BURNING PLASTIC. SCARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222896June 27, 2019
ENGINE
2009 SUBARU WITH LESS THAN 100,000 HAS A HEAD GASKET LINKING ONTO CATALITIC CONVERTER.HAD SAME PROBLEM WITH 2005 IMPREZA WITH 95,000 MILES .WHEN I BOUGHT 2009 I WAIT WAS TOLD PROBLEM HAD BEEN RESOLVED.OBVIOUSLY NOT ! NOW I HAVE TO PAY 1,600 DOLLARS TO HAVE IT REPAIRED.NOT HAPPY WITH SUBARU,WILL NOT BUY ANOTHER ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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