Subaru Impreza Complaints

2,698 consumer complaints on file.

#11252120August 28, 2019
ELECTRICAL SYSTEM
I HAD THE BRAKE LIGHT SWITCH (RECALL) REPLACED A MONTH AGO. NOW THE KEY WON'T COME OUT OF THE IGNITION AS IT SHOULD WHEN THE VEHICLE IS PLACED IN PARK. I HAVE TO PUT THE SHIFTER IN DRIVE AND PULL FORWARD, THEN REVERSE AGAIN TO TRY AND SEE IF IT WILL COME OUT. IT MAY TAKE SEVERAL ATTEMPTS BEFORE IT WORKS PROPERLY. I HAD NO PROBLEMS OF THIS NATURE BEFORE AND IT WAS WORKING FINE UNTIL JUST THIS WEEK. I HAVE 70,800 MILES ON THE VEHICLE AND AM GREATLY DISAPPOINTED IT ALREADY NEEDS TO GO BACK TO THE DEALERSHIP TO BE SERVICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246165August 24, 2019
UNKNOWN OR OTHER
WHEN CAR IS STOPPED/PARKED I AM UNABLE TO TURN IGNITION OFF AND REMOVE THE KEY. THIS HAPPENS 25% OF THE TIME. IT IS AN ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245971August 23, 2019
AIR BAGS
PASSENGER AIRBAG TURNS OFF WHILE THERE IS A PASSENGER IN THE CAR. I HAVE HAD IT CHECKED AT JOHN HOWARD SUBARU IN MORGANTOWN, WV. THEY WERE UNABLE TO FIND AN ISSUE. IT HAS HAPPENED AT LEAST THREE TIMES TO ME AS A PASSENGER IN THE CAR. I HAVE ATTACHED TWO PICTURES OF THE LIGHTS WHILE I WAS IN THE PASSENGER SEAT. I WASN'T WETTHE INVOICE FROM THE SERVICE APPOINTMENT TO HAVE IT CHECKED IS ATTACHED AS WELL. THE LAST OCCURRENCE OF THIS WAS JULY 14, 2019. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246042August 23, 2019
STEERING
2013 SUBARU IMPREZA HAS 67,000 MILES. STEERING PULLS TO THE LEFT WHEN DRIVING AND THEN ALL THE WAY TO THE LEFT WHEN STOPPED OR TURNED OFF. VERY HARD TO KEEP STRAIGHT. SUBARU DEALER TOLD ME I NEEDED A NEW STEERING RACK AND ELECTRONIC STEERING MODULE. REPLACEMENT WOULD BE 2000.00. THEY TOLD ME TO CALL 1800SUBARU3. I DID NOT HAVE IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245684August 22, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 SUBARU IMPREZA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V772000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. REDDING SUBARU (481 E CYPRESS AVE, REDDING, CA 96002) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245184August 20, 2019
ELECTRICAL SYSTEM
WHEN THE CAR IS STOPPED AND TURNED OFF, THE KEY GETS STUCK IN THE IGNITION AND CAN'T BE REMOVED. SUBARU HAS ISSUED A TSB (TSB 16-112-18R) BUT NOT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244924August 19, 2019
AIR BAGS
POSSIBLY RELATED TO TAKATA RECALL AFTER LOCAL DEALER SERVICED THE RECALL, THE AIR BAG LIGHT CAME ON. DEALER HAS SAID IT IS FAULT CODE 26, WHICH IS RELATED TO A FAILURE OF THE PASSENGER AIRBAG INDICATOR. THIS PROBLEM IS PERVASIVE AND WIDE SPREAD, A SIMPLE GOOGLE SEARCH WILL GARNISH TENS AND POSSIBLY HUNDREDS OF PEOPLE CITING THIS FAILURE. ON TOP OF SUBARU NOT BEING FORTHCOMING WITH THIS INFORMATION, THE DEALER HAS ONLY MADE PROBLEM WORSE IN THEIR ATTEMPT TO FIX WHAT SHOULD BE A SIMPLE WIRING ISSUE THAT MANY PEOPLE ARE ABLE TO FIX ON THEIR OWN. IT IS UNCLEAR IF THE PASSENGER AIRBAG WILL DEPLOY WHILE THIS CODE IS PRESENT. WE BELIEVE IT TO BE RELATED TO RECALL AS THE PASSENGER WIRING HARNESS IS INVOLVED IN THE REPAIR AND COULD HAVE BEEN INCORRECTLY INSTALLED OR THE PROBLEM WAS THEIR AND THE DEALER DID NOT TELL US ABOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244945August 19, 2019
STEERING, SUSPENSION
TL* THE CONTACT OWNS A 2019 SUBARU IMPREZA. WHILE DRIVING VARIOUS SPEEDS OVER BUMPS IN THE ROAD, THE CONTACT HEARD AN ABNORMAL DRAGGING, SCRAPING NOISE EMERGING FROM THE DRIVER'S SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUSAM SUBARU (6195 DIXIE HWY, FAIRFIELD, OH 45014) WHERE IT WAS DIAGNOSED THAT THE SHOCKS AND STEERING RACK ASSEMBLY NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1-45992198970. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 600. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244321August 16, 2019
AIR BAGS
TAKATA RECALL. I WENT TO THE DEALER AND WAS TOLD THAT THEY WOULD EITHER REQUIRE ME TO PAY TO HAVE AFTERMARKET GUAGES REMOVED PRIOR TO THEM PERFORMING THE RECALL, OR THEY WOULD NOT BE RESPONSIBLE FOR ANY DAMAGE THEY CAUSED TO MY AFTERMARKET GUAGES WHILE PERFORMING THE RECALL. THE FREE RECALL IS GOING TO COST ME MONEY THAT I SHOULDN'T HAVE TO PAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244215August 15, 2019
AIR BAGS
PASSENGER AIRBAG WILL INTERMITTENTLY TURN OFF AND AIRBAG WARNING LIGHT COMES ON WHEN THERE IS A PASSENGER IN THE SEAT. SEAT IS NOT WET. MY 2012 IMPREZA WAS NOT PART OF THE RECALL OF THE PASSENGER SEAT AIRBAG SENSOR BUT I BELIEVE IT SHOULD BE AS THIS SENSOR FAILS QUITE OFTEN AND THE PASSENGER AIRBAG TURNS OFF EVEN WHEN SOMEONE IS SITTING IN THE SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243846August 14, 2019
AIR BAGS
SINCE ABOUT A YEAR AFTER I GOT THE CAR, THE PASSENGER DETECTION SYSTEM WILL TURN OFF THE PASSENGER AIRBAG WITH AN ADULT IN THE SEAT, OR JUST WON'T TURN IT ON AT STARTUP. IT'S ALMOST ALWAYS OFF AT ANY TIME WHILE DRIVING WITH A PASSENGER. IT WILL ACKNOWLEDGE A PASSENGER, IF ONE IS PRESENT, AS IT DINGS TO BUCKLE THE SEAT BELT, BUT THE AIRBAG STAYS OFF. OR, IT WILL BE OFF, THEN DETECTS A PASSENGER AFTER A WHILE, AND TURN ON, ONLY TO TURN OFF A FEW MINUTES LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243542August 13, 2019
VISIBILITY/WIPER
WINDSHIELD CRACKED SPONTANEOUSLY. WAS DRIVING DOWN A SMOOTH OPEN ROAD AT 40MPH AND HEARD THE SOUND OF A CRACK. I LOOK TO MY PASSENGER SIDE AND A LONG CRACK WAS THERE. THE CRACK ITSELF STARTS FROM THE BOTTOM OF THE GLASS AND MAKES ITS WAY UP AND ACROSS. AGAIN, DRIVING DOWN AN OPEN ROAD SO THERE WAS NO OTHER VEHICLE IN FRONT OF ME TO KICK UP DEBRIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243254August 12, 2019
STRUCTURE:BODY, STEERING
AFTER OWNING THE CAR FOR A MONTH, I NOTICED THE HOOD HAD BECOME UNEVEN WHERE IT MEETS THE FRONT END. I ALSO BEGAN TO NOTICE A WIDER GAP BETWEEN THE HOOD AND THE RIGHT FENDER THAN ON THE LEFT SIDE. THIS GAP HAS WIDENED. WHEN I TOOK THE CAR BACK TO ALBANY SUBARU, THE SERVICE MANAGER MADE SOME ADJUSTMENTS THAT MADE MINIMAL IMPROVEMENTS TO THE HOOD WHERE IT MEETS THE FRONT END, THOUGH IT IS STILL UNEVEN. THE RUBBER GASKET STILL DOESN'T FILL THE GAP. THIS MADE THE GAP BETWEEN THE RIGHT FENDER AND HOOD EVEN WIDER. I TOOK THE CAR BACK TO ALBANY SUBARU. THE SERVICE MANAGER RAISED THE HOOD PAD ON ONE SIDE AND LOWERED IT ALL THE WAY ON THE OTHER SIDE AND DOCUMENTED THE CAR IS WITHIN SUBARU SPECS. I CONTACTED SUBARU. THEY WANT ME TO TAKE THE CAR TO ANOTHER DEALER FOR A SECOND OPINION. I AM WAITING FOR THE SECOND DEALER TO CALL ME BACK TO SCHEDULE AN APPOINTMENT. I HAVE ALREADY SENT SUBARU PHOTOS OF THE PROBLEMS AND MY CONCERN THAT THE GAP IS CONTINUING TO GET WIDER AS I DRIVE. THE OTHER ISSUE IS THE STEERING. THERE HAVE BEEN FOUR TIMES WHERE THE STEERING SEEMS TO MOMENTARILY DISAPPEAR. BY THIS I MEAN I GET THE FEELING THE STEERING WHEEL IS COMPLETELY LOOSE, NO NORMAL TENSION WHILE HOLDING THE STEERING WHEEL STRAIGHT. BY THE TIME I CAN REACT, THE NORMAL TENSION RETURNS TO THE STEERING WHEEL. THE SERVICE MANAGER TOLD ME THIS IS THE LANE DRIFT MONITORING OF THE CAR. I TOLD HIM I EXPERIENCE A QUICK VIBRATION OF THE STEERING WHEEL WHEN DRIFTING LANES, NOT A COMPLETE LOSS OF STEERING. HE IGNORED ME AND SAID THE STEERING IS FINE. NHTSA WEB SITE ONLY LET ME UPLOAD ONE PHOTO. I HAVE FIVE PHOTOS TO SHOW MEASUREMENTS ON ALL SIDES OF THE HOOD GAPS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243155August 11, 2019
SERVICE BRAKES, ENGINE, SUSPENSION
BLEW 3 VALVE GASKETS WITHIN TWO WEEKS AFTER BUYING CAR. BLEW 2 TIRES WITHIN 2 MONTHS OF HAVING THE CAR. THEY 'FIXED' AN OIL CONTROL VALVE AND THEN IT NEEDED ANOTHER. SWAY BAR LINKS NEEDED REPLACED, CV JOINTS NEED REPLACED, BRAKE PADS ARE EXTREMELY LOW. AC DOESN'T WORK. HAD TO BUY ALL NEW TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243161August 11, 2019
AIR BAGS, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
THE SIDE AIRBAGS DID NOT DEPLOY AND 3 SENSORS WHERE ACTIVATED BUT BECAUSE OF THE ELECTRICAL PROBLEMS IT NEVER WENT OFF. *JS *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11242937August 10, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
ON 07/08/2019 I TOOK MY SUBARU IMPREZA TO A LOCAL DEALERSHIP TO HAVE RECALLS WUE90 AND WTY84 COMPETED. IT NOW SEEMS THAT WHATEVER WORK WAS DONE TO SATISFY THE RECALLS HAS BEEN CAUSING THE CAR TO MALFUNCTION. THE RECALL SERVICE WAS COMPLETED ON 07/09, AND I PICKED IT UP THAT DAY. BEGINNING ON 07/10, HOWEVER, THE CHECK ENGINE AND VEHICLE DYNAMICS CONTROL WARNING LIGHTS STARTED COMING ON INTERMITTENTLY. SO FAR, THESE WARNING LIGHTS HAVE DISPLAYED FOR A PORTION, OR FOR THE ENTIRETY, OF 22 OF THE PAST 32 DAYS. BOTH LIGHTS (CHECK ENGINE AND VDC) HAVE DISPLAYED TOGETHER EVERY TIME, AND ARE USUALLY ON OR OFF WHEN THE VEHICLE IS STARTED. WHEN THE LIGHTS ARE ON, THE CRUISE CONTROL DOES NOT FUNCTION AND I HAVE NOTICED A SIGNIFICANT (-21.6%) DECREASE FROM MY AVERAGE GAS MILEAGE. ON FOUR OCCASIONS THAT I AM ABLE TO RECALL, THE WARNING LIGHTS ALSO CAME ON UNDER BRAKING (I.E. THEY WERE OFF WHEN I STARTED THE CAR AND THEN TURNED ON AT SOME POINT DURING MY TRIP WHEN I PRESSED THE BRAKES). WHETHER THE WARNING LIGHTS ARE ON OR OFF, I HAVE NO WAY OF KNOWING WHAT ISN'T WORKING (OTHER THAN THE CRUISE CONTROL AS I MENTIONED). I HAVE TAKEN THE VEHICLE BACK TO SUBARU TWICE TO TRY TO RESOLVE THE ISSUE: FIRST ON 07/10 AND THEN ON 08/07. THEY SCANNED THE CODES, DID SOME WORK ON IT, AND GAVE THE CAR BACK TO ME, CLAIMING THAT IT WAS FIXED. THE ONE THING THEY ARE FAILING TO CONSIDER IS THAT THE PROBLEM MAY ACTUALLY BE RELATED TO THE SERVICE PERFORMED TO COMPLETE THE RECALLS BECAUSE I'VE NEVER HAD AN ISSUE WITH THE VDC SINCE I BOUGHT THE CAR ALMOST SIX YEARS AGO, AND I DON'T BELIEVE THE CHECK ENGINE LIGHT HAS COME ON DURING THAT PERIOD EITHER. AT THIS POINT, I DON'T EVEN KNOW IF THE CAR IS SAFE TO DRIVE. ATTACHMENT: PHOTO OF WARNING LIGHTS AFTER LEAVING THE CAMELBACK SUBARU (PHOENIX, AZ) SERVICE SHOP ON 08/07/2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242967August 10, 2019
SUSPENSION
SAFETY RECALL: WVX34 I HAD THIS WORK DONE AT A DEALERSHIP. THEY DID A PUNCH TEST.THE LOWER CONTROL ARMS PASSED ON JULY 9, 2019 AND WERE UNDERCOATED AT 192630 MILES. TODAY AUGUST 10, 2019 THE PASSENGER SIDE CONTROL ARM BROKE WHILE DRIVING AT 70 MPH. I WAS ABLE TO SAFELY GET THE VEHICLE HOME AND TOWED TO THE DEALERSHIP. THEY WERE UNABLE TO TELL ME IF THIS WOULD BE COVERED OR I WILL HAVE TO PAY FOR THE REPAIR. I AM CONCERNED SUBARU'S ACTIONS REGARDING THIS ISSUE ARE INADEQUATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242199August 7, 2019
FUEL/PROPULSION SYSTEM
I ARRIVED AT A GAS STATION WHERE I FILLED UP MY SUBARU IMPREZA RS 2.5L WITH 87 UNLEADED MID GRADE FUEL AND FROM THAT POINT ON STILL TILL TODAY MY VEHICLE HAS HAS THE CHECK ENGINE LIGHT ON, WHEN THE AIR CONDITIONER IS TURNED ON AND I'M GOING 55 MPH OR HIGHER GASOLINE CAN BE SMELLED WITHIN THE VEHICLE. WHEN REFUELING THE GAS PUMP CONTINOUSLY STOPS AS IF THE FUEL CHAMBER IS FULL. AFTER REFUELING THE VEHICLE FAILS TO TURN OVER OR STAGGERS WEAKLY TO START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241968August 6, 2019
ENGINE
RECALL #18V-772, VALVE SPRING REPAIR. ON MAY 9, 2019 ROGER'S SUBARU PERFORMED RECALL WORK ON MY 2013 IMPREZA. NOW MY ENGINE MAKES A LOUD KNOCKING NOISE. THIS NOISE HAPPENS WHEN DRIVING & WHEN STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241647August 4, 2019
UNKNOWN OR OTHER
WHILE DRIVING MY VEHICLE, A FEW OF THE DASHBOARD LIGHTS LIT, ENGINE OIL, ABS, AT, MIL, VEHICLE DYNAMICS. WHEN I ARRIVED HOME, THE DIAGNOSTIC TOOL REVEALED A P0700 AND P2764 CODES. UNFORTUNATELY THE WARRANTY DOES NOT COVER THE ISSUE BECAUSE IS OVER 100000 MILES. THE ISSUE AS PER MY RESEARCH IS WELL KNOWN TO SUBARU. NOW THE REPAIR IS GOING TO COST ME $2500.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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