Subaru Impreza Complaints

2,698 consumer complaints on file.

#10228892May 26, 2008
STRUCTURE
PAINT CHIPPED OFF WHILE WASHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228422May 15, 2008
AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
2008 SUBARU IMPREZA WITH BAD AIRBAG PROTECTION ON PASSENGER SIDE. PASSENGER AIRBAG SENSOR SPORADICALLY GOES ON AND OFF WHEN HIS WIFE IS IN THE PASSENGER SEAT. HE STATES IT ISN'T SAFE FOR ADULTS THAT MAY WEIGH 125 POUNDS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225568April 24, 2008
AIR BAGS:FRONTAL
PASSENGER AIRBAG FAILURES IN 2008 SUBARU IMPREZA OUTBACK SPORT: I PURCHASED A 2008 SUBARU IMPREZA OUTBACK SPORT ONE MONTH AGO, 4/17/08. I REALIZED A FEW DAYS AFTER OWNING THE CAR THAT THE PASSENGER AIRBAG IS ONLY ACTIVATED BY PASSENGERS OVER 130 POUNDS. I AM 49 YEARS OLD, 5'4" AND WEIGH 125#. THE AIRBAG IS OFF ANYTIME I AM IN THE PASSENGER SEAT, NO MATTER HOW I SIT IN THE SEAT. SAME RESULT (OFF) HAPPENS WITH MY 16 YEAR OLD DAUGHTER WHO IS 120# AND A COUPLE OF HER FRIENDS WHO ARE BETWEEN 105-115#. I THEN HAD TWO CHILDREN, 87# AND 95# SIT IN THE PASSENGER SEAT. THE PASSENGER AIRBAG WAS OFF. THE PASSENGER AIRBAG LIGHT IS ON WHEN MY SONS ARE IN THE SEAT. THEY WEIGH 150# AND 160#. I CALLED SUBARU SERVICE AND THEY SAID THE PASSENGER AIRBAG IS SET TO BE ON FOR PERSONS OVER 80# AND THEY RECOMMENDED I BRING THE CAR IN TO GET CHECKED. I TOOK MY CAR TO SUBARU SERVICE AND THEY SAID "THE PASSENGER AIRBAG IS OPERATING PROPERLY ACCORDING TO GOVERNMENT STANDARDS." I CALLED SUBARU CORPORATE OFFICE AND THEY SAID THE SAME THING. I WENT BACK TO THE SUBARU DEALER AND SAT IN TWO IDENTICAL IMPREZA OUTBACK SPORTS AND THE EXACT SAME RESULT THAT THE PASSENGER AIRBAG WAS OFF. I ALSO SAT IN FOUR 2009 SUBARU FORESTERS AND THE PASSENGER AIRBAG WAS OFF IN 2 OF THE 4. I SAT IN TWO 2008 LEGACY OUTBACK WAGONS AND THE PASSENGER AIRBAG WAS ON. I SAT IN TWO 2008 TRIBECAS AND THE PASSENGER AIRBAG WAS ON. SUBARU IS NOT BEING COOPERATIVE IN RESOLVING THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224699April 16, 2008
STRUCTURE:BODY:HOOD
TL*THE CONTACT OWNS A 2003 SUBARU IMPREZA. THE CONTACT PURCHASED AN AFTERMARKET CARBON FIBER HOOD FROM A COMPANY CALLED VIC RACING SPORTS. DUE TO THE DESIGN OF THE HOOD, IT RETAINS WATER AND THERE IS NO WHERE FOR THE WATER TO DRAIN. DUE TO THE COLD WEATHER IN HIS STATE, THE WATER FROZE AND CAUSED THE HOOD TO CRACK. THE FAILURE COULD ALSO CAUSE THE HOOD LATCH TO FAIL. THE COMPANY STATED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY AND NOTHING COULD BE DONE. THE FAILURE AND CURRENT MILEAGES WERE 37,000. UPDATE 06/10/08 *BF UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221915March 20, 2008
AIR BAGS:FRONTAL
90 MPH HEAD ON CRASH, AND NEITHER THE DRIVER NOR THE PASSENGER AIRBAGS DEPLOYED, RESULTING IN SEVERE HYPEREXTENSION OF THE NECK AND BACK OF THE PASSENGER, CAUSING 4 HERNIATED DISKS, AS WELL AS A SEVERE CONCUSSION RESULTING IN POST CONCUSSIVE DISORDER WITH PERMANENT SHORT TERM MEMORY LOSS. WHEN SUBARU WAS CONTACTED LISTING THE 2006 IMPREZA AND THE ABOVE INFORMATION, WE WERE TOLD THAT THE FEDERAL CRASH TEST RATINGS ARE ONLY FOR HEAD ON COLLISIONS WITH A BRICK WALL, AND IF WE HAD HIT A BRICK WALL THEN THEY WOULD BE LIABLE-SINCE WE HIT A GUARDRAIL TWICE AND WERE JETTISONED ACROSS THE STREET INTO A SHED WHOSE CENTER STEEL SUPPORT BEAM FINALLY STOPPED THE VEHICLE, THEY WERE NOT. OWNER/DRIVER OF VEHICLE WAS CASEY KENDALL OF MOAB, UTAH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10221337March 16, 2008
VISIBILITY
FILM ON WINDSHIELD. BROUGHT IN CAR 6 TIMES FOR THE SAME PROBLEM. THEY WASHED IT, PUT IT IN A PAINT BOOTH 3 TIMES TO "CURE" THE PLASTIC , AND LAST WEE THEY REPLACED THE CABIN AIR FILTER. THE FILM IS STILL THERE IT MAY GO AWAY FOR A DAY OR 2 THEN IT COMES BACK. THE FILM IS MOST NOTICEABLE AT NIGHT WHEN ONCOMING CAR LIGHT HIT IT AND AS THE SUN IS SETTING IT IS DIFFICULT TO SEE THROUGH IT. THIS HAS BEEN GOING ON SINCE THE BEGINNING OF DECEMBER , WE BOUGHT THE CAR AT THE END OF OCTOBER AND DO NOT DRIVE IT ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221257March 15, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I JUST PURCHASED THIS 02 SUBARU IMPREZA WRX CAR A COUPLE OF MONTHS AGO AND NOTICED A STRONG SMELL OF GAS ON THE OUTSIDE OF THE CAR WHEN I STARTED IT AND ALSO ON THE INSIDE, I HAD IT LOOKED AT BY A MECHANIC AND IT WAS SPRAYING OUT OF ONE OF THE HOSES BY THE AIR INTAKE TUBE, HE WAS ABLE TO TIGHTEN IT A LITTLE TO SLOW THE LEAK BUT THE CAR HAS THE SAME PROBLEM WHEN YOU START IT AND DRIVING IT YOU CAN SMELL GAS VERY STRONG ON THE INSIDE OF THE CAR, I'M WORRIED TO DRIVE IT FEARING IT MAY START A FIRE. IS THERE ANYTHING THAT SUBARU WILL DO TO FIX THIS PROBLEM AND ALSO, I HAVE TO HAVE AN EMISSIONS TEST DONE IN ANOTHER STATE WHERE I WILL BE ATTENDING COLLEGE, I WAS TOLD IT WOULD BE A PROBLEM. THANKS, ANY HELP WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221022March 13, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
FRONT WINDSHIELD DEFROSTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220551March 3, 2008
ENGINE AND ENGINE COOLING
2002 SUBARU IMPREZA WITH A LEAKING HEAD GASKET. CONSUMER STATES THAT THE DEALER SAID THEY WOULD PAY FOR HALF OF THE COST OF THE REPAIRS. CONSUMER WAS THEN INFORMED THAT BOTH HEAD GASKETS WERE LEAKING. *KB THE CYLINDERS WERE LEAKING COOLANT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218077February 14, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
2002 SUBARU IMPREZA WRX DURING COLD TEMPERATURES A FUEL LINE LEAKS. THERE IS A SERVICE BULLETIN FOR THIS PROBLEM (TSB: 09-36-03), BUT IT HAS NOT BEEN MADE A RECALL. IF ENOUGH FUEL ACCUMULATES I WOULD EXPECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217129February 6, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2008 SUBARU IMPREZA. ALL OF THE WINDOWS IN THE VEHICLE ARE FOGGING AND CREATING A THICK FILM. THE FAILURE PREVENTS THE CONTACT FROM SEEING AND SHE MUST ROLL DOWN THE WINDOWS TO MAKE A LEFT OR RIGHT TURN. THE FILMS WORSENS IN COLD WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND THEY STATED THAT THERE WAS SOME TYPE OF VAPOR COMING FROM THE INTERIOR. THE CURRENT MILEAGE WAS 3,000 AND FAILURE MILEAGE WAS 250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216417January 29, 2008
FUEL SYSTEM, GASOLINE
STRONG FUEL SMELL IN PASSENGER COMPARTMENT OF CAR, FOLLOWING START OF VEHICLE IN THE MORNING. SOUNDS SIMILAR TO NHTSA ACTION NUMBER PE04002 EXCEPT THIS IS HAPPENING IN TEMPERATURES 40-50 DEGREE FARENHEIT. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215964January 25, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2008 SUBARU IMPREZA. THE CONTACT STATED THAT THERE IS A GREASY FILM THAT FORMS ON THE WINDOWS APPROXIMATELY EVERY 1-3 DAYS. THE FAILURE WAS NOTICED WHILE DRIVING 40 MPH. THE FAILURE OCCURS ON ALL OF THE WINDOWS, BUT IS THE WORST ON THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER CALLED THE MANUFACTURER AND THEY STATED THAT THE CAUSE OF THE FAILURE WAS UNKNOWN. HOWEVER, THE CONTACT WAS ADVISED TO CONTINUE CLEANING THE WINDOWS AND THE FAILURE SHOULD EVENTUALLY CEASE. THE CURRENT AND FAILURE MILEAGES WERE 2,900. UPDATED 02-12-08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215327January 18, 2008
VISIBILITY:WINDSHIELD
A HAZY FILM CONTINUALLY BUILDS UP ON THE FRONT WINDSHIELD CAUSING REDUCED VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214954January 15, 2008
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ENGINE AND ENGINE COOLING:COOLING SYSTEM, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, ELECTRONIC STABILITY CONTROL (ESC)
I STARTED TO GET A FILM ON THE WINDSHIELD OF MY 2008 SUBARU. I TOOK IT INTO THE DEALERSHIP AND THEY DID A TEST AND FOUND A PROBLEM WITH THE A/C UNIT; THEY TOLD ME THE FILM ON THE WINDSHIELD WAS SAFE AND CAR WAS SAFE TO DRIVE. I TOOK THE CAR IN AGAIN WHILE THEY WERE WAITING FOR PARTS, FOR ANOTHER ISSUE, AND I REQUESTED A COPY OF THE TECH NOTES AND THE FILM THAT WAS ON THE WINDSHIELD WAS FREON!- HEALTH HAZARD. THEY FIXED THIS PROBLEM WITH THE FREON FILM, AND NOW NOT A MONTH LATER ITS BACK, AND WORSE. I AGAIN TOOK IT INTO THE DEALER AND HE TOLD ME THIS IS NATURAL, THAT THE GAS IN THE UPHOLSTERY NEEDED TO GET OUT AND THAT THE GAS IS AGAIN SAFE. I ASKED THE SALESMEN THAT I GOT THE CAR FROM,HE NEVER HEARD OF THIS. STILL NOT FIXED AS THIS IS A NATURAL ISSUE,THERE IS ALSO A FOUL ODOR COMING OUT OF THE AC/HEATER SYSTEM. I HAVE ALSO HAD ISSUES WITH THE TRACTION CONTROL WHEN ACTIVATED THE VEHICLE LOSES POWER IN ALL OF VEHICLE, HAS A LOUD NOISE COMING FORM THE RIGHT SIDE OF THE CAR WHEN THE SYSTEM IS ENGAGED; NAV SYSTEM WHEN ITS TURNED ON WILL GO TO BLANK WHITE SCREEN,WILL ALSO NOT RESPOND SOMETIMES; NEED SEAT BELT SYSTEM REPLACED ON THE PASSENGER SIDE, WAS RETRACTING WHEN NOT NEEDED; ISSUES STARTING- HARD CRANK OVER, SOMETIMES HAD TO REPEAT TO START,OR TURN KEY OVER FOR LONG PERIOD OF TIME. I AM NOW HAVING HEALTH ISSUES AS I DRIVE THE CAR EVERYDAY FOR HOURS. I HAVE ALMOST BEEN IN MANY ACCIDENTS DUE TO THIS ISSUE. WIPING OFF DON'T HELP. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10213965January 6, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, VISIBILITY:WINDSHIELD
I CANNOT KEEP THE WINDSHIELD ON MY NEW 2008 IMPREZA FOG FREE. THE DEALER NOTICED A "FILM" ON IT AND CLEANED IT. THE FOGGING RETURNED AFTER A DAY. I'VE USED ANITIFOGGING SOLUTION THAT LASTS ABOUT 3 DAYS AND THE "FILM" AND FOGGING RETURNS. THIS CAN BE VERY DANGEROUS AFTER DARK SINCE WHEN THE FOGGING IS MOST PRONOUNCED. THERE MUST BE SOMETHING INSIDE THE CAR (POSSIBLY A SILICONE SPRAY) THAT'S CAUSING THIS. WHATEVER IT IS, IT HINDERS THE DRIVERS VISION AND IS DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213956January 3, 2008
TIRES
1993 SUBARU IMPREZA EXPERIENCED A TIRE BLOW OUT CAUSING THE CONSUMER TO RUN OFF THE ROAD AND HIT THE MEDIAN WALL TWICE. *KB OHIO TRAFFIC CRASH REPORT# 10-90-0831. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10213139December 29, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I HAVE A COLD WEATHER FUEL LEAK UNDERNEATH THE INTAKE MANIFOLD. THIS FUEL LEAK CAUSES THE CABIN OF THE CAR TO FILL UP WITH VOLATILE FUMES. IT IS A VISIBLE LEAK AND DRIPS ON TOP OF THE ENGINE NEAR SOURCES OF IGNITION. I CONTACTED SUBARU OF AMERICA AND 3 OF MY LOCAL DEALERSHIPS AND THEY HAVE ACKNOWLEDGED THE PROBLEM BUT ONLY RANK IT AS A SERVICE BULLETIN NOT A RECALL. THIS PROBLEM EXISTS WITH ALL SUBARU WRX OWNERS IN A COLD CLIMATE. USE A SEARCH ENGINE ON THE INTERNET FOR (COLD WEATHER FUEL LEAK WRX ECT..) AND YOU WILL FIND THOUSANDS OF AFFECTED OWNERS. SUBARU WANTS $500-$900 FOR THE REPAIR. I BELIEVE THAT THIS IS A SERIOUS HAZARD FOR EXPLOSION, HEALTH, AND THE ENVIRONMENT. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211991December 15, 2007
VISIBILITY:WINDSHIELD
FILM BUILD UP ON INSIDE WINDSHIELD IMPEDES DRIVER'S VIEW. EXPLANATION GIVEN, THIS IS A RESULT OF AN OZONE EFFECT COMBINED WITH FUMES AND VAPORS OF NEW CAR PRODUCTS AND MATERIALS. NO SPECIFIC TIME FRAME FOR RESOLUTION BUT ONLY THAT IT SHOULD LESSEN AS CAR IS DRIVEN FOR AN INDEFINITE PERIOD OF TIME. SOLUTION GIVEN WAS TO ALLOW OUTSIDE AIR CIRCULATION AND CONTINUE TO CLEAN INSIDE WINDSHIELD FREQUENTLY. IS THERE A HEALTH HAZARD BY INHALATION OF OCCUPANTS? VISIBILITY IS AFFECTED REGARDLESS OF TIME OF DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10211588December 12, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CAR DEVELOPS A FUEL LEAK FROM THE DEFECTIVE FUEL LINES IN COLD TEMPERATURE (WINTER). GASOLINE DRIPPING ONTO ENGINE BLOCK AND FILLING INSIDE CABIN WITH HEAVY SMELL OF GAS FUMES. SUBARU OF AMERICA IS AWARE OF THE PROBLEM SINCE APRIL OF 2003 BUT UNWILLING TO FIX THE PROBLEM AT THEIR EXPENSE. DEFECT IS DUE TO THE INCORRECT MANUFACTURER'S DESIGN OF FUEL RAILS AND HOSES AND IS BEING FIXED BY INSTALLATION OF NEW UPDATED PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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