Subaru Impreza Complaints

2,698 consumer complaints on file.

#10188824April 25, 2007
POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION FAILURE: BRAND NEW 2007 SUBARU IMPREZA, HAS BROKEN DOWN TWICE NOW. SUBARU DENIES WARRANTY. THE FIRST TRANSMISSION REPAIR COST ME $2700, NOW THEY WANT ANOTHER $4500, FOR THE 2ND REPAIR. THIS CAR HAS 5959 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185891March 22, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
WHEN THE WEATHER IS UNDER 20 DEGREES F, THERE ARE STRONG GASOLINE FUMES INSIDE THE PASSENGER COMPARTMENT OF THE AUTOMOBILE. IT MAKES ME DIZZY, CAUSING THE NECESSITY TO DRIVE WITH THE WINDOWS DOWN IN SINGLE DIGIT TEMPERATURES. SUBARU IS AWARE OF THIS PROBLEM AND THEY HAVE ISSUED A SERVICE BULLETIN, BUT THEY WILL NOT FIX MANY CARS THAT ARE NO LONGER UNDER WARRANTY. THIS IS A HEALTH CONCERN, AN EMISSIONS CONCERN, AND A SAFETY CONCERN, AS RAW GASOLINE IS LEAKING SOMEWHERE IN THE ENGINE BAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185762March 21, 2007
POWER TRAIN:MANUAL TRANSMISSION, EQUIPMENT
I STARTED TO COME HOME ONE DAY AND THE CAR WOULD NOT GO INTO GEAR I HAD IT TOWED BY ROAD SIDE SERVICE AND RELIABLE SUBARU IN SPRINGFIELD, MO. SAID IT WOULD HAVE TO HAVE A NEW TRANSMISSION AND AFTER GETTING A HOLD OF SUBARU THEY SAID IT WOULD NOT BE COVERED UNDER WARRANTY DUE TO DRIVER ERROR. I ASK THEM TO PROVE IT WAS DRIVER ERROR AND THEY SAID IT WAS IMPOSSIBLE TO DETERMINE THAT. BUT USUALLY WHEN THE TRANSMISSION WAS HEATED UP IT WAS DRIVER ERROR. I REPLIED IF IT WAS LOW ON TRANSMISSION FLUID WOULD IT NOT HEAT UP AND HE SAID SURE IT WOULD. I HAD THE CAR 3 MONTHS WHEN THIS HAPPENED WITH 5200 MILES ON IT. NEVER DID I EVER DRIVE THE CAR IN A HARD WAY. I AM OUT NOW 5200.00 ON A NEW TRANSMISSION. PLUS 23,000.00 ON THE CAR. I WILL NEVER BUY A SUBARU, AGIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184951March 13, 2007
AIR BAGS:FRONTAL
TL* - THE CONTACT OWNS A 2003 SUBARU IMPREZA WRX. THE CONTACT'S VEHICLE WAS IN AN ACCIDENT IN WHICH IT WAS HIT ON THE FRONT RIGHT SIDE WHILE DRIVING AT 10 MPH AND CROSSING A STOP LIGHT. THE CONTACT STATED THAT THE WEATHER WAS NICE THAT DAY. UPON IMPACT, THE AIR BAGS DID NOT DEPLOY. THE CURRENT AND FAILURE MILEAGE WERE BOTH 50,000.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10183290February 22, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FOR A COUPLE OF YEARS IN COLD WEATHER, USUALLY BELOW 32 DEGREES, THE SMELL OF GASOLINE EXISTED IN THE CABIN OF THE VEHICLE. I HAD IT CHECKED DURING AN LOCAL STATE INSPECTION AND DISCOVERED FUEL WAS LEAKING ON THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. IT WAS DISCOVERED THAT THE MANUFACTURER WAS AWARE OF THIS. I CONTACTED THREE(3) LOCAL DEALERS, THAT ALL NEW ABOUT TSB 09-36-03. THEY ALL QUOTED THE SAME $500 ESTIMATE TO REPAIR. TWO OF THE DEALERS, SUBARU OF DALLAS AND HUFFINES SUBARU IN DALLAS TEXAS INFORMED ME THAT FAILURE TO CORRECT THE CONDITION COULD RESULT IN AN ENGINE FIRE. GIVEN THE SEVERE NATURE OF THE DEFECT, THAT THE MANUFACTURER CLEARLY KNOWS ABOUT, THIS SHOULD BE UPGRADED TO A RECALL. 1) THE DANGER OF LEAKING FUEL DUE TO A MANUFACTURE DEFECT. 2) THE HAZARDS OF INHALING GASOLINE FUMES 3) THE ENVIRONMENTAL HAZARD AND VIOLATIONS OF EPA REGULATIONS RELEASE GASOLINE AND GASOLINE VAPORS INTO THE ENVIRONMENT. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10182633February 15, 2007
FUEL SYSTEM, GASOLINE
MY 2002 SUBARU HAS GAS FUMES IN THE CABIN WHENEVER THE WEATHER IS COLD. THE COLDER THE WEATHER THE STRONGER THE FUMES. SUBARU IS AWARE OF THE ISSUE, THE HAVE A BULLETIN ON THIS VERY ISSUE, HOWEVER THE DEALER REFUSES TO COVER THIS ISSUE. OVER THE PHONE THE SERVICE MANAGER WAS CONFIDENT THAT SUBARU WOULD NOT COVER THIS ISSUE. HE INFORMED ME THAT IT WAS JUST FUMES LEAKING. KNOWING A LITTLE ABOUT HOW GASOLINE IS IGNITED, I KNOW THAT THE FUMES ARE WHAT COMBUSTION, AND THAT IS WHAT I AM CONCERNED ABOUT. IF SUBARU IS SO CONCERNED ABOUT SAFETY, ONE WOULD THING THAT EXPLOSIVE FUMES WOULD BE ON THEIR LIST. HOWEVER BOTH SUBARU OF AMERICA, AND SUBARU OF ANNAPOLIS DID NOTHING TO REASSURE ME THAT THIS WOULD BE COVERED. WHEN I CALLED SUBARU OF AMERICA AGAIN, THEY TOLD ME TO CONTACT ANOTHER DEALER AND SEE WHAT THEY WOULD DO. THIS IS THE LAST SUBARU I WILL EVERY BUY! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182328February 12, 2007
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL*- THE CONTACT OWNS A 2002 SUBARU IMPREZA WR,X AND STATED THAT THE VEHICLE WAS LEAKING FUEL, AND THERE WAS A RAW FUEL SMELL COMING FROM THE PASSENGER COMPARTMENT OF THE VEHICLE. THE FUEL SMELL WAS STRONGER WHEN THE VEHICLE WAS RUNNING AND THE TEMPERATURE WAS BELOW 32 DEGREES. THE CONTACT CURRENTLY HAS THE VEHICLE AT THE DEALERSHIP. THE FAILURE AND CURRENT MILEAGE WERE 119330.*AK THE VEHICLE ALSO HAD A COOLANT LEAD. THE DRIVERS SIDE DOOR REGULATOR WAS INOPERTIVE, THE CLUTCH HAD A JUDDER, THERE WAS PROBLEM WITH THE ABS. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10182165February 9, 2007
FUEL SYSTEM, GASOLINE, VISIBILITY, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
RAW FUEL SMELL IN COLD WEATHER. HAD TO REPLACE CD PLAYER. SEALS ON WINDOWS FELL OFF. BRAKES PUMP WHEN HITTING THE BRAKE WHEN DEBRIS ON ROAD. (ROCKS,ETC.). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181779February 6, 2007
FUEL SYSTEM, GASOLINE
RAW FUEL SMELL NOTICED WHILE CAR IS ON. SEEMS TO BE COMING FROM ENGINE BAY. HAS JUST BEGUN TO OCCUR AS TEMPERATURE HAS DROPPED BELOW FREEZING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181413February 2, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
TL* - THE CONTACT OWNS A 2003 SUBARU IMPREZA. WHILE ATTEMPTING TO WARM THE VEHICLE, THE CONTACT SMELLED FUEL IN THE PASSENGER COMPARTMENT. HE IMMEDIATELY LOOKED UNDER THE HOOD AND SAW A CONSTANT DRIPPING OF FUEL ONTO THE ENGINE. HE TURNED THE VEHICLE OFF. THE VEHICLE HAS NOT BEEN DRIVEN SINCE THE FAILURE ON JANUARY 20, 2007. THE VEHICLE WAS PURCHASED IN MAY 2006. HOWEVER, THE PROBLEM ONLY OCCURRED IN THE WINTER MONTHS. THE VEHICLE HASD THE SAME PROBLEM AS STATED NHTSA ACTION NUMBER PE04002 WHICH HAS BEEN CLOSED, AND DID NOT RESULT IN A RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181323February 1, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I OWN A 2004 SUBARU IMPREZA WAGON WRX WITH 67,000 MILES ON IT. I BOUGHT THE CAR FROM SOMEONE IN NM AND I LIVE IN COLORADO SPRINGS, CO. IT HAD NO ISSUES IN THE SUMMER AND FALL BUT IN THE WINTER I HAD A FUEL SMELL IN CABIN WITH HEATER RUNNING DURING A COLD DAY ~15 DEGREES F OR BELOW. I THOUGHT IT WAS JUST A FLUKE BUT IT NOW HAPPENS EVERY TIME I START THE CAR IN THE MORNING, EVENING OR WHEN ENGINE HAS COOLED DOWN AND IT IS REALLY COLD OUTSIDE (LESS THAN 20 DEGREES F). I CALLED A LOCAL SUBARU DEALER AND THEY SAID AROUND $500.00 TO FIX ISSUE. SEEMS THE RUBBER HOSES ON THE FUEL RAILS CONTRACT WHEN IT IS VERY COLD OUTSIDE. I HAVE SEEN ON THE WEB THAT THIS PROBLEM HAS BEEN OCCURRING IN 2002 WRXS AS WELL. I CAN'T BELIEVE SUBARU HAS NOT DONE A RECALL FOR THIS SERIOUS ISSUE! THE FUEL SMELL GIVES ME A HEADACHE AND POLLUTES THE ENVIRONMENT. I WOULD TRY TO FIX MYSELF BUT GETTING TO THE FUEL RAILS REQUIRES EXTENSIVE TOP SIDE ENGINE TEAR DOWN.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10181018January 29, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL ODOR IN VEHICLE CABIN WHEN STARTING IN COOL/COLD TEMPERATURES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179496January 23, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
2002 SUBARU IMPREZA TS - FUEL SMELL IN COLD WEATHER. WHEN STARTING MY IMPREZA TS AT TEMPERATURES BELOW 32F THERE IS A DISTINCT AND OVERPOWERING FUEL SMELL IN THE CABIN OF THE VEHICLE. THERE IS A TECHNICAL SERVICE BULLETIN RELEASED FOR THE WRX MODEL BUT NOT THE TS. PLEASE ADDRESS THE EXCLUSION OF THE TS MODEL AS THIS ISSUE IS A SIGNIFICANT HEALTH AND SAFETY CONCERN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179279January 21, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM, EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNAL DIMMER SWITCH. HEAD LIGHTS GO OUT IF TURN SIGNAL IS TOUCHED. FAILURE OF LIGHTS OPERATING WHILE DRIVING AT NIGHT FOR SECONDS UNTIL LIGHTS TURN BACK ON. NO CORRECTION MADE YET. WATER PUMP MAKING HIGH PITCH SOUND. FAILURE OF PUMP COULD CAUSE SEVERE ENGINE DAMAGE. NO CORRECTION MADE YET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10179100January 19, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
SEE ODI NUMBER 10179098 (CONT). I DO NOT KNOW IF SUBARU WILL ASSUAGE MY CONCERNS, BUT I CANNOT IN GOOD CONSCIENCE NOT REPORT THIS ISSUE. FIRST I THINK YOU HAVE UNDERESTIMATED THE FIRE DANGER. TRUE THERE HAVE BEEN NO FIRES CAUSED DIRECTLY BY THIS PROBLEM (I THINK), BUT THE PROBLEM ONLY OCCURS IN THE COLD, THERE ARE RELATIVELY FEW WRXS (WHEN COMPARED TO FORD EXPLORERS), AND PEOPLE WHO DRIVE THEM NORMALLY ARE GEARHEADS AND TAKE PRETTY GOOD CARE OF THEIR CARS--I.E. WHEN THEY SMELL FUEL THEY FIX THEIR CAR RAPIDLY, OR THEY HAVE ALREADY MODIFIED THEIR CAR WITH DIFFERENT FUEL LINES AND NO LONGER HAVE THE PROBLEM. I HAVE TO QUESTION HOW THOROUGHLY YOU INVESTIGATED THIS ISSUE SINCE YOUR INVESTIGATION ONLY LASTED 5 MONTHS. WERE INDEPENDENT TESTS PERFORMED? FROM YOUR STATEMENT YOU SEEM TO BE TAKING SUBARU'S WORD. THE SMELL CONTINUES AFTER THE CAR IS RUNNING, SIGNIFICANT AMOUNTS OF FUEL ARE INVOLVED, AND THE FUEL DRIPS ONTO THE ENGINE BLOCK OR TURBO-VERY HOT COMPONENTS. I DON'T KNOW HOW THIS ISN'T A FIRE HAZARD. SECONDLY, THE FUMES ARE NOXIOUS. THE FIRST TIME THIS PROBLEM OCCURRED I WAS TRANSPORTING MY NEWBORN BABY DAUGHTER HOME FROM THE HOSPITAL. THIS IS OUR ONLY CAR. PLEASE CONSIDER IF YOU WOULD LIKE YOUR CHILD RIDING AROUND IN A VEHICLE WITH THIS PROBLEM. I THINK THIS IS AS MUCH OF A SAFETY HAZARD AS THE FIRE DANGER. I WOULD BE HAPPY TO HELP WITH ANY INVESTIGATION. I WILL PROVIDE AN OFFICIAL STATEMENT, OR ALLOW YOU TO COME TO MY HOME DO ANY DIAGNOSTICS YOU WOULD LIKE TO MY CAR. I HAVE TO ADMIT, I AM SOMEWHAT DISAPPOINTED AT NHTSA'S RESPONSE TO THIS ISSUE. IT SEEMS THAT MANY HAVE REPORTED THIS ISSUE, AND THE INVESTIGATION HAS NOT BEEN REOPENED. AS A FEDERAL EMPLOYEE I KNOW IT IS MY RESPONSIBILITY TO PROTECT THE PUBLIC. I HOPE YOU FEEL THE SAME WAY. I WILL BE SENDING A COPY OF THE NOTE TO MY CONGRESSWOMAN, MY SENATORS, THE SENATE COMMITTEE ON COMMERCE; SCIENCE; AND TRANSPORTATION, AND THE HOUSE TRANSPORTATION AND INFRASTRUCTURE COMMITTEE. THANK YOU. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10179098January 19, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THIS IS REGARDING A 2003 SUBARU IMPREZA WRX. I AM EXPERIENCING THE FUEL LEAK ADDRESSED IN NHTSA ACTION NUMBER : PE04002. I AM LOCATED IN ALBUQUERQUE, NEW MEXICO. RECENTLY I HAVE HAD THE CAR OUTSIDE IN TEMPERATURES AS LOW AS 30 F (NIGHTS ARE SPENT IN A GARAGE NEXT TO A FURNACE--PROBABLY 40 F). I AM HAVING THE FUEL LEAK THAT YOU AND SUBARU OF AMERICA CLAIM OCCURS AT ONLY "EXTREMELY LOW TEMPERATURES." I HAVE HAD IT OCCUR THREE TIMES, AND BOTH TIMES THE FUEL SMELL PERSISTED AFTER 15 MINUTES OF DRIVING, EVEN WITH WINDOWS OPEN. THE FUEL SMELL WAS BAD ENOUGH THAT IT GAVE ME A HEADACHE AND WAS DETECTABLE IN MY GARAGE THE NEXT DAY BY BOTH MY WIFE AND I (AND MY WIFE DID NOT KNOW ABOUT THE SMELL, I ASKED HER TO CHECK THE NEXT MORNING IF SHE SMELLED ANYTHING TO CONFIRM MY NOSE). I BROUGHT IT TO THE DEALER TO FIX. THEY NEVER MENTIONED THE TSB, THE NHTSA INVESTIGATION, OR HOW COMMON THE PROBLEM IS. THEY DID DIAGNOSE EXACTLY THE PROBLEM NOTED IN THE TSB. AFTER BEING QUOTED NORTH OF $600 TO FIX THE PROBLEM, I BROUGHT THE CAR HOME BECAUSE PARTS NEEDED TO BE ORDERED. RESEARCHING ON THE INTERNET I FOUND MULTIPLE COMPLAINTS ON THE WEB, INCLUDING COMPLAINTS ON NASIOC AND CLUBWRX.COM. I CONTACTED SUBARU OF AMERICA ABOUT THE PROBLEM. I AM STILL WORKING WITH SUBARU OF AMERICA TO FIX THE PROBLEM, BUT BASED ON OTHERS COMMENTS, SUBARU'S RESPONSE HAS BEEN ERRATIC, AND I AM NOT COUNTING ON ANYTHING. (CONTINUED). *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10179202January 19, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
2006 SUBARU IMPREZA WRX STI, EQUIPPED WITH FACTORY BREMBO BRAKES. DRIVING IN RAIN ON HIGHWAY W/O USING THE BRAKES (NO BRAKING) FOR ABOUT 15-20 MINUTES WILL RESULT IN A DELAY OF 3-4 SECONDS BEFORE ACTUAL BRAKE EFFECTS START TO FEEL. RUNNING WITH NO BRAKES LITERARY IS A SCARY FEELING. CONTACTED DEALER BUT THEY HAVEN'T RAISED ANY CONCERNS. WHAT SHOULD I DO?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10178946January 17, 2007
AIR BAGS:FRONTAL, STEERING: STEERING WHEEL/HANDLE BAR
TL* - THE CONSUMER BLACKED OUT AND DOESN'T REMEMBER WHAT HAPPENED. THE CONSUMER HIT A GUARD RAIL POST AND THEN TWO TREES. THE VEHICLE WAS TOTALED. THE STEERING WHEEL BROKE OF FROM THE STEERING COLUMN WHICH CAUSED THE AIR BAG FAILED NOT TO DEPLOY. UPDATED 03/19/07. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10177681January 3, 2007
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
IN VERY COLD TEMPERATURES (BELOW 30F), THE SMELL OF RAW FUEL ENTERS THE CABIN. SUBARU HAS A TSB FOR THIS ISSUE, BUT I THINK THIS SHOULD BE A RECALL ISSUE CONSIDERING THAT FUEL VAPOR IS HIGHLY FLAMMABLE AND IS ALSO A KNOWN CARCINOGEN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10177682January 3, 2007
AIR BAGS:FRONTAL
I WAS FORCED OFF THE ROAD BY A CAR THAT PULLED OUT IN FRONT OF ME FROM MY RIGHT AND STOPPED IN MY LANE. I SWERVED TO THE LEFT TO AVOID THE CAR AND CORRECTED TO THE RIGHT, AT THIS TIME THERE WAS NO MORE ROAD TO DRIVE ON. MY CAR WENT OFF THE SHOULDER AND INTO THE DITCH, STRIKING A CONCRETE DRAINAGE COLVERT ,HEAD ON. THE LEFT FRONT BUMPER, FROM THE HEADLIGHTS DOWN AND LEFT FRONT TIRE WERE COMPLETELY DEMOLISHED. THE AIRBAGS DID NOT DEPLOY! THE IMPACT WAS IN EXCESS OF THIRTY-FIVE MILES PER HOUR. WITNESSES TO THE CRASH SAID THE BACK OF THE CAR CAME OFF THE GROUND A FEW FEET DUE TO THE SPEED AND SEVERITY OF THE STOP. I FIRMLY BELIEVE THAT THE CAR'S AIRBAGS SHOULD HAVE DEPLOYED. ACCORDING TO THE OWNER'S MANUAL FOR MY CAR SO DOES THE MANUFACTURER. THE RESULTING INJURIES WERE QUITE SEVER. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

← Back to Subaru Impreza