Subaru Impreza Complaints

2,698 consumer complaints on file.

#10249632November 24, 2008
EQUIPMENT
ALL-SEASON RUBBER FLOOR MATS FAIL, CREATING A CREASE WHICH CAN BECOME CAUGHT ON THE ACCELERATOR PEDAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249710November 24, 2008
FUEL SYSTEM, GASOLINE
2002 SUBARU IMPREZA XRX GAS FUMES AND SMELL WHEN THE WEATHER IS COLD. IT IS COMMON ON 2002 SUBARU'S THESE CARS SHOULD BE RECALLED BECAUSE OF THE DANGER OF A FIRE AND THIS HAS NOT HAPPENED TO DATE. THE COST FOR A REPAIR IS HIGH BECAUSE THE FUEL LINES AND UNDER THE MANIFOLD. I NOTICED THIS SMELL THE FIRST YEAR I BOUGHT THE CAR THAT IS THE DATE IN THE INCIDENT BOX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248993November 17, 2008
VEHICLE SPEED CONTROL:CABLES
TL*THE CONTACT OWNS A 2004 SUBARU IMPREZA. WHEN THE CONSUMER SAT IN THE VEHICLE WITH THE EMERGENCY BRAKE ON, THE VEHICLE TOOK OFF ON ITS OWN. IN ADDITION, THE CRUISE CONTROL LIGHT ILLUMINATED INTERMITTENTLY. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL FOR THE CRUISE CONTROL. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE BEGAN ACCELERATING. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO CONTROL AND CRASHED INTO THE TREES BEHIND HIS HOUSE. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED MINOR CUTS AND BRUISES. THE FAILURE AND CURRENT MILEAGES WERE 32,000. UPDATED 12-15-08 *BF UPDATED 12/17/08. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10248816November 14, 2008
FUEL SYSTEM, GASOLINE
DUE TO A FLAWED DESIGN RELATED TO THE FUEL DELIVERY SYSTEM, WHENEVER THE OUTSIDE TEMPERATURE DROPS BELOW 14 DEGREES A RUBBER HOSE CONTRACTS AND GASOLINE LEAKS OUT OF A FUEL RAIL CONNECTION ABOVE THE ENGINE ON THE PASSENGER SIDE. THIS FLAW IS OUTLINED IN SUBARU SERVICE BULLETIN (#09-36-03). I THINK IT IS A DANGEROUS SITUATION HAVING RAW FUEL LEAKING ONTO AN ENGINE ESPECIALLY SINCE THE SMELL INSIDE THE CABIN OF THE CAR IS EXTREMELY STRONG. THIS DESIGN ISSUE SHOULD HAVE FORCED A RECALL, YET IT HAS NOT AND SUBARU DEALERS ARE CHARGING IN EXCESS OF $500 TO CORRECT THE SITUATION BY REPLACING THE RUBBER HOSE WITH ONE THAT IS 30MM LONGER. THE LEAKING FUEL SITUATION HAS BEEN AN ISSUE WITH THE VEHICLE SINCE I ORIGINALLY PURCHASED IT. IT SEEMS TO BE GETTING MORE SEVERE EACH WINTER WITH TODAY BEING NO EXCEPTION. THE TEMPERATURE HERE IN CHEYENNE THIS MORNING WAS IN A LOW TEENS AND EVEN AS I WENT TO GET INTO THE VEHICLE I COULD SMELL GAS AS I STOOD NEXT TO THE CAR. WHEN I TURNED ON THE FAN FOR THE HEATER THE CABIN FILLED WITH GAS FUMES. A QUICK SEARCH OF THE INTERNET REVEALED THAT THERE ARE HUNDREDS OF COMMENTS, POSTINGS AND THREADS BY OWNERS WHO ARE EXPERIENCING THIS HAZARDOUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248544November 12, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2007 SUBARU IMPREZA. WHILE DRIVING AT AN UNKNOWN SPEED ON A WET ROAD COVERED WITH LEAVES, THE VEHICLE UNEXPECTEDLY SLID OFF THE ROAD AND CRASHED INTO TREES. THE AIR BAGS FAILED TO DEPLOY. THE FAILURE OCCURRED WITHOUT WARNING. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED SEVERE INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO THE COLLISION CENTER. THE INSURANCE COMPANY HAS BEEN NOTIFIED. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE FAILURE AND CURRENT MILEAGES WERE 22,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10248624November 12, 2008
POWER TRAIN:MANUAL TRANSMISSION
I HAVE A 2007 SUBARU WRX TR, I PURCHASED A YEAR AN HALF AGO, I WAS DRIVING MY CAR HOME FROM WORK WHEN ALL OF SUDDEN MY TRANSMISSION JUST STARTED MAKING FUNNY NOISES, I WAS ABLE TO COAST HOME TO MY HOUSE, PUT IN THE DRIVEWAY, THEN HAD IT TRAILED DOWN TO MY LOCAL SUBARU DEALER, I HAVE NOT HEARD IF UNDER WARRANTY YET BUT MY CAR ONLY HAS 26,000 MILES AND MY 3RD GEAR IS GONE ALONG WITH THE SYNCROS, IN 1ST AND 2ND GEAR, I DON'T THINK THIS SHOULD BE HAPPEN TO A BRAND NEW CAR, I THOUGHT SUABARU'S WERE SUPPOSE TO LAST FOREVER THAT'S WHY I GOT ONE, IF IT IS NOT WARRANTIED I WILL NEVER PURCHASE A SUBARU AGAIN. JUST WANTED PEOPLE TO KNOW THAT ITS NOT JUST THEM THAT WAS HAVING PROBLEMS, ITS ALOT OF SUBARU'S. I THINK SUBARU SHOULD LIVE UP TO A WARRANTY NO MATTER WHAT IS WRONG WITH THE CAR, THAT IS THE WHOLE POINT OF HAVE A WARRANTY. SO WHY BUY A CAR IF THEY DON'T HOLD UP TO WHAT THEY TELL YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247827November 6, 2008
UNKNOWN OR OTHER
I RECENTLY PURCHASED A NEW CAR AND THE DEALER REFUSED TO PROVIDE THE MONRONEY STICKER. IS THAT LEGAL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247276October 30, 2008
ELECTRICAL SYSTEM
I WAS MAKING A SLOW SPEED (~25 MPH) LEFT TURN WITH MY 2007 SUBARU IMPREZA 2.5I STATION WAGON ON A DIMLY LIT INTERSECTION AT NIGHT DURING THE RAIN. I MISJUDGED THE TURN, AND TURNED ABOUT 2 YARDS TOO EARLY. I DROVE OFF THE ROAD AND INTO A DITCH, COLLIDING HEADON WITH A CONCRETE STORM DRAIN. THE DRIVER SIDE AIRBAG DEPLOYED AT THE MOMENT OF IMPACT. AFTER THE IMPACT, THE ELECTRICAL INCLUDING THE HEADLIGHTS, STEREO SYSTEM AND CABIN LIGHTS WERE FUNCTIONING. I WAS ABLE TO EXIT THE CAR, AND SPOKE WITH A WITNESS WHO WAS ABLE TO CALL THE POLICE DEPARTMENT. WHILE WAITING FOR THE OFFICERS, ABOUT 6 MINUTES AFTER THE COLLISION THE FRONT OF THE CAR BEGAN TO SMOKE. ABOUT A MINUTE LATER, A FIRE BEGAN BEHIND THE RIGHT PASSENGER SIDE HEADLIGHT. WHEN THE OFFICERS ARRIVED ON SCENE, THE FIRE HAD PROGRESSED SO THAT THE ENTIRE ENGINE COMPARTMENT WAS ON FIRE. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE HEAT OF THE FIRE HAD EXPLODED THE RIGHT FRONT PASSENGER TIRE. THE CAR WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10246821October 27, 2008
AIR BAGS, AIR BAGS:FRONTAL
2008 SUBARU IMPREZA FRONT PASSENGER AIR BAG SENSOR TURNS OFF AND ON WHILE MY WIFE 5'1" 110 LBS SITS IN FRONT PASSENGER SEAT. DEALERSHIP ORIGINALLY STATED THE SENSOR IS SET TO DETECT 80LBS. DEALERSHIP IS NOW STATING SENSOR IS SET TO 125 LBS AND NOTHING CAN BE DONE TO REMEDY THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246868October 27, 2008
SERVICE BRAKES, HYDRAULIC
2002 SUBARU IMPREZA SPORT - ABS "FIRES" DURING ROUTINE BRAKING LEADING TO INCREASE STOPPING DISTANCE. RETURNED CAR TO DEALER AND ADVISED THAT "REAR WHEEL BEARING WAS BAD" ... REFUSED REPAIR BECAUSE THERE WAS NO OTHER INDICATION OF BAD BEARING (NOISE, HEAT, SMELL, VIBRATION, RESISTANCE DURING FREE SPIN). TOOK CAR TO SECOND INDEPENDENT REPAIR CENTER. NO BAD BEARING FOUND. TURNED ROTORS BUT THIS DID NOT COMPLETELY SOLVE PROBLEM. ABS CONTINUES TO FIRE DURING ROUTINE BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245336October 14, 2008
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE
HEAD GASKETS ON BOTH SIDES OF ENGINE LEAKING OIL AND COOLANT AT 20000 MILES AND 2.5 YRS OLD. OIL AND COOLANT LEAK TRANSFERS ON TIRES AND EXHAUST. THIS CAN CAUSE FIRE AND LOSS OF CONTROL. SUBARU ONLY ACKNOWLEDGES PROBLEM ON OTHER VIN ON IMPREZA (MY VEHICLE 2002 IMPREZA OUTBACK WAGON) AND FORESTER. EVEN THOUGH FORESTER USES THE IDENTICAL ENGINE AS IMPREZA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245211October 13, 2008
ENGINE AND ENGINE COOLING
MY 2002 SUBARU IMPREZA OUTBACK SPORT WAS ALSO DIAGNOSED IN 4/08 WITH A LEAKING HEAD GASKET @ 81K BY THE DEALER WHEN I TOOK IT FOR A BRAKE SERVICE. I BOUGHT THE CAR NEW AND GAS MILEAGE HAS BEEN ONLY OK. IT HAS NEVER OVERHEATED, EVER, WHICH IS WHY I TOOK IT TO AN INDEPENDENT MECHANIC RATHER THAN SPEND THE $3K THE DEALER WANTED. AN EXTERNAL LEAK WAS NOTED AND I'M KEEPING AN EYE ON IT. I'VE HEARD RUMORS OF PROBLEMS WITH LEAKING HEAD GASKETS ON THIS VEHICLE. WHY NOT COVERED OR MONITORED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245216October 13, 2008
AIR BAGS
THE PASSENGER AIR BAG ON MY NEW 2008 SUBARU IMPREZA HATCHBACK WHICH I PURCHASED JULY 27, 2008 IS SET FOR A 125 POUND PERSON ACCORDING TO THE DEALER. MY WIFE WEIGHS BETWEEN 120 AND 130 POUNDS SO THE BAG GOES ON AND OFF INTERMITTENTLY AND RANDOMLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244927October 9, 2008
ENGINE AND ENGINE COOLING
JUST LEARNED THAT MY 2002 IMPREZA SPORT HAS A LEAKING HEAD GASKET WHEN THE CAR ONLY HAS 72,000 ON IT. THE CAR HAS NEVER GOTTEN OVER 23 MILES PER GALLON, EVEN WHEN IT IS HIGHWAY DRIVEN. THE CAR HAS HAD VERY VERY LITTLE MILEAGE ON IT SINCE IT WAS PURCHASED THREE YEARS AGO WITH 55,000 ON IT. NO MENTION OF ANY PROBLEMS DURING ITS 60,000 MILE MAINTENANCE. THIS CAME OUT OF THE BLUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244870October 9, 2008
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
2003 SUBARU IMPREZA WRX HAS A PROBLEM WITH THE RUBBER CONNECTOR BETWEEN FUEL LINES. CONSUMER FEELS THAT IT SHOULD BE A RECALL FOR THIS PART AND WOULD LIKE ASSISTANCE WITH THE REPAIR COST. *NJ THE CONSUMER SMELLED A STRONG ODOR OF GAS WHEN THE VEHICLE WAS COLD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243027September 22, 2008
SEAT BELTS
WHILE MY AIR BAG WAS DEPLOYED DURING AN ACCIDENT, THE SEAT BELT GOT UNLOCKED AT THE SAME TIME. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10242710September 17, 2008
AIR BAGS:FRONTAL
MY 24-YEAR-OLD DAUGHTER, WHO IS 5'2" AND WEIGHS APPROXIMATELY 100 POUNDS, WAS SITTING IN THE PASSENGER SEAT OF MY 2008 SUBARU IMPREZA FOR THE FIRST TIME WHEN WE DISCOVERED THAT THE PASSENGER OCCUPANCY SENSOR DOES NOT REGISTER HER WEIGHT AND SHUTS OFF THE PASSENGER-SIDE AIRBAG. BY MOVING AROUND AND ADDING WEIGHT TO THE SEAT WE WERE ABLE TO TURN THE AIRBAG BACK ON TEMPORARILY -- BUT WHEN SHE IS JUST SITTING IN THE SEAT AS SHE NORMALLY WOULD, HER WEIGHT IS NOT HIGH ENOUGH TO TRIGGER THE SENSOR. I CALLED THE SUBARU DEALER, WHO TOLD ME THAT THERE IS NO WAY TO CHANGE THE CALIBRATION OF THE WEIGHT SENSOR. THE SENSOR CUTOFF IS UNREASONABLY HIGH; THERE ARE MANY ADULTS WHO DO NOT MEET THIS WEIGHT REQUIREMENT (A GOOGLE SEARCH TURNED UP MANY SIMILAR EXPERIENCES WITH SUBARUS). THIS MISCALIBRATION COULD HAVE DANGEROUS -- EVEN FATAL -- REPERCUSSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241842September 11, 2008
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2003 SUBARU IMPREZA. THE CONTACT SMELLED A STRONG ODOR OF GASOLINE COMING FROM THE VEHICLE. SHE TOOK THE VEHICLE TO A LOCAL DEALER AND HAD IT REPAIRED ACCORDING TO A TSB (REPLACEMENT OF THE FUEL LINES). THE CONTACT HAD TO ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR BECAUSE THERE WAS NO RECALL FOR THAT COMPONENT. WEEKS LATER, THE FAILURE RECURRED AND A TECHNICIAN STATED THAT THEY WOULD HAVE TO REPAIR THE VEHICLE ACCORDING TO ANOTHER TSB (ADD CLAMPS TO FUEL LINES). SHE IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 135,000 AND CURRENT MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241674September 10, 2008
AIR BAGS:FRONTAL
IMMEDIATELY AFTER PURCHASING A NEW 08 SUBARU IMPREZA, I NOTICED THAT THE PASSENGER AIRBAG ON/OFF WARNING LIGHT WILL INTERMITTENTLY SWITCH BACK AND FORTH FROM ON TO OFF WHEN A PERSON 5'11' AND 160 LB WAS SITTING ON THE PASSENGER SEAT. I WENT TO THE DEALER AND THEY RECALIBRATED THE CUSHION SEAT WEIGHT SENSOR. THIS DID NOT SOLVE THE PROBLEM. I WENT BACK AND, ACCORDING TO THE DEALER, FOLLOWING SUBARU'S INSTRUCTIONS, THEY REPLACED THE SEAT CUSHION (INCLUDING ALL THE SENSORS IN IT). THIS AGAIN DID NOT SOLVE THE PROBLEM. THE DEALER MAINTENANCE MANAGER TOLD ME THAT THE WEIGHT SENSORS ARE VERY SENSITIVE AND ALL THE IMPREZAS EXHIBIT THIS (DON'T KNOW WHY THEY WOULD REPLACE THE SEAT CUSHION IF THEY ALL EXHIBIT THIS). I REQUESTED TO MEET THE REGIONAL SERVICE MANAGER, WHICH HAS NOT HAPPENED YET. THIS IS A SEVERE SAFETY FAILURE WITH POTENTIAL CATASTROPHIC CONSEQUENCES. MY VEHICLE HAS NOW LESS THAN 3,000 MILES. *TR UPDATED 10/03/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10241758September 10, 2008
AIR BAGS:FRONTAL
THE FRONT PASSENGER AIRBAG OFF LIGHT TURNS ON AND OFF RANDOMLY WHEN MY WIFE IS IN THE SEAT....SHE IS 5FT 2IN AND 119LBS. OFTEN AS WE ARE TRAVELING DOWN THE ROAD WITH HER IN THE FRONT SEAT THE AIRBAG IS OFF. THIS FAILURE OCCURS FREQUENTLY AND DESPITE THE FACT THAT SHE IS RESTRAINED AND SEATED AS OUTLINED IN THE OWNER'S MANUAL. AFTER MULTIPLE DISCUSSIONS WITH THE DEALER AND SUBARU CUSTOMER SERVICE WE ARE ADVISED THAT THERE IS NOTHING THEY CAN DO AS THE CAR IS DESIGNED THIS WAY. FOR OUR PURPOSES THIS VEHICLE DOES NOT CONSISTENTLY PROVIDE THE SAFETY BENEFITS OF A FRONT IMPACT AIRBAG.....IS THE MANUFACTURER NOT RESPONSIBLE TO REMEDY THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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