Saturn LS Complaints
1,458 consumer complaints on file.
- #10051426December 31, 2003STEERING:RACK AND PINION
GRINDING NOISE WHEN TURNING LEFT OR RIGHT. 'SOUNDS' LIKE IT COMES FROM TIRE AREA. INDEPENDENT MECHANIC STATES THAT STRUT IS LEAKING & CAR REQUIRES NEW RACK & PINION STEERING AT 41K MILES. PROBLEM IS CONTINUOUS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10051446December 31, 2003ELECTRICAL SYSTEM
MY SATURN 2002 L100 HAS A PROBLEM WITH THE HEADLIGHTS, DASH LIGHTS AND TURN SIGNALS THAT'S BEEN HAPPENING FOR OVER ONE YEAR. THE HEADLIGHTS AND DASH LIGHTS FLICKER; TURN SIGNALS WORK OFF AN ON ONLY. AFTER 5 ATTEMPTS BY THE DEALER, THE PROBLEM HAS NOT BEEN SOLVED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10051272December 29, 2003SEATS
THE DRIVERS SEAT AND HEAD REST DESIGN IN MY CAR BLOCKS MY REAR VIEW VISIBILITY. MY MODEL CAR HAS ADJUSTABLE SEATS. DESPITE, THE VARIOUS ADJUSTMENTS AVAILABLE TO ME, I AM UNABLE TO POSITION THE SEAT SUCH THAT I CAN SEE OVER THE TOP OF THE SEAT. MY VIEW OUT THE REAR WINDOWS OF MY CAR IS SEVERELY IMPAIRED BY THE SEAT. I AM NOT A SHORT PERSON! IF I REMOVE THE HEADREST FROM THE SEAT I AM ABLE TO SEE BEHIND ME, BUT I THEN CREATE ANOTHER UNSAFE SIFTUATION, SO I DON'T DO IT. THE INSTRUCTION MANUAL THAT COMES WITH MY CAR ACTUALLY CONTAINS A PHOTO SHOWING HOW TO ADJUST THE HEAD REST OF THE CAR TO BE AT A "PROPER" HEIGHT. I AM UNABLE TO ADJUST THE SEAT AND HEADREST TO ACHIEVE THE MANUFACTURER'S RECOMMENDED ADJUSTMENT HEIGHT. THIS PROBLEM COULD BE RESOLVED BY EITHER REDESIGNING THE SEAT OR "POSSIBLY" COMING UP WITH AN ALTERNATE HEAD REST DESIGN.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10051270December 29, 2003VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
THE REAR DEFROSTER IN MY CAR TURNS OFF AUTOMATICALLY AFTER ABOUT 10 - 15 MINUTES. I HAVE FOUND THIS DESIGN TO PRESENT A DANGEROUS SITUATION TO ME WHEN I OPERATE MY VEHICLE DURING A SNOW STORM. DURING A SNOW STORM, THE REAR WINDOW IN MY CAR FOGS UP UNLESS I CONTINUOUSLY RUN THE DEFROSTER! (I BELIEVE THIS PROBLEM WILL OCCUR IN MANY CAR MODELS.) MY DEFROSTER TURNS OFF WITHOUT WARNING. I DON'T REALIZE I HAVE A PROBLEM UNTIL THE WINDOW FOGS UP MAKING MY VISIBILITY VERY POOR. I THEN HAVE TO TRY TO GROPE FOR THE DEFROSTER SWITCH TO TURN THE DEFROSTER BACK ON. WHEN I AM FORCED TO REACH FOR THE DEFROSTER BUTTON WHEN DRIVING ON AN ICY ROAD, I AM PUTTING MYSELF IN DANGER, ESPECIALLY IF THE SUN HAS SET. DURING A SNOW STORM IT IS IMPORTANT TO BE FOCUSSING ON THE ROAD, NOT GROPING FOR A SWITCH EVERY 10-15 MINUTES. THIS DEFROSTER DESIGN HAS TWO DISADVANTAGES FROM A SAFETY STANDPOINT. FIRST, MY REAR WINDOW REPEATEDLY FOGS UP UNEXPECTEDLY AT VERY CRITICAL TIMES. SECOND, I AM FORCED TO DIVERT MY ATTENTION FROM THE ROAD DURING THE WORST TYPE OF DRIVING CONDITIONS IN ORDER TO TURN ON THE REAR DEFROSTER.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10048071December 24, 2003SUSPENSION, SUSPENSION:REAR, TIRES
CONSUMER TOOK VEHICLE INTO DEALER FOR A REGULAR MAINTENANCE CHECK UP. THE DEALER INDICATED THE NEED TO REPLACE ALL FOUR TIRES AND INSTALL A REAR ALIGNMENT KIT. *AK THE CONSUMER WAS TOLD BY THE SERVICE MANAGER THAT THE UNEVEN TIRE WEAR WAS CAUSED BY THE FACTORY ALIGNMENT. *PH *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10051815December 19, 2003VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
AUTOMATIC HEATING SYSTEM LOCATED IN A LOW AREA OF THE DASHBOARD MAKES IT VERY HARD TO ADJUST WHILE DRIVING. CONSUMER FEELS THIS IS VERY DANGEROUS, HAS ALMOST BEEN IN AN ACCIDENT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10049765December 15, 2003EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
VEHICLE HAS BEEN IN FOR SERVICE ON MULTIPLE OCCASIONS TO CORRECT INTERMITTMENT PROBLEM WHICH CAUSES HEADLIGHTS AND DASHLIGHTS TO FLICKER REPEATED WHILE DRIVING. TO DATE PROBLEM HAS NOT BEEN ISOLATED OR CORRECTED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10049727December 14, 2003EXTERIOR LIGHTING:BRAKE LIGHTS
FAILURE OF LEFT REAR (DRIVER SIDE) TAIL LIGHT ASSEMBLY CAUSING THE BRAKE LIGHT TO NOT LIGHT. THIS IS MY SECOND TAIL LIGHT ASSEMBLY FAILURE IN 3 YEARS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10049585December 11, 2003FUEL SYSTEM, GASOLINE
WHEN TRAVELING ON 294 EXPRESSWAY,WHEN STOPING TO PAY TOW CAR DIED OUT AND WOUNLD NOT RESTART. TOWED ATTENNDENT SMELLED FUEL COMING FROM CAR TOW TO SATERN OF ELMHURST WERE TECT NOTED FUEL LINE UNDER VEHICLE WAS BROKEN DUE TO IMPACT DAMAGE TO FUEL COUPLING.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10046328December 10, 2003SUSPENSION
THE REAR END WAS WEARING OUT WHICH MADE IT IMPOSSIBLE FOR THE CONSUMER TO DRIVE OVER 20 MPH. ALSO, THE CONSUMER HEARD A LOUD THUMPING NOISE COMING FROM THE REAR. THE DEALERSHIP WAS NOTIFIED, BUT THE PROBLEM HAD NOT BEEN RESOLVED. *AK FOUR TIRES WERE REPLACED. THE TECH FOUND THAT THE TIRES HAD UNEVEN WEAR. THE STEERING WHEEL WOULD VIBRATE, THE REAR CARGO COVER WAS CRACKED AT THE CLIP, THERE WAS A THUMPING SOUND THAT HAD COME FROM THE TIRES AT ANY SPEED, THERE WAS ALSO CUPPING ON THE TIRES THAT CAUSED THE EXCESSIVE ROAD NOISE. *SCC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10049064December 2, 2003POWER TRAIN:DRIVELINE, POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE/REPLACEMENT AT 50,000 ODOMETER READING ON 2000 SATURN LW2, ENGINE L81 3.0 LITER V-6, VIN [XXX].....ON OCTOBER 6, 2003 I WAS ADVISED BY THE SERVICE MANAGER OF SATURN OF WOODBRIDGE (VIRGINIA) THAT. *AK MY 2000 SATURN LW2 NEEDED A NEW TRANSMISSION AT A COST OF $3,800. THE VEHICLE HAD JUST UNDERGONE THE 51,000 SCHEDULED MAINTENANCE. THE AUTOMATIC TRANSMISSION WAS REPLACED ON OCTOBER 9, 2003 AT A COST TO ME OF $1,500. IT IS MY CONSIDERED OPINION THAT AN AUTOMOBILE TRANSMISSION IS NOT SUPPOSED TO FAIL WITHOUT EXPLAINED/ANTICIPATED REASON AT SUCH LOW MILEAGE. PURCHASED NEW BY ME ON MAY 27, 2000, EVERY SCHEDULED 3000 MILE MAINTENANCE WAS COMPLETED ON SCHEDULE. FROM APRIL TO OCTOBER 2003 THE SERVICE-ENGINE-LIGHT ILLUMINATED SEVERAL TIMES BUT THE SERVICE SECTION AT THE DEALERSHIP STATED THAT NOTHING REGISTERED ON THE COMPUTER. THE PROBLEM WAS "FIXED" BY RE-SETTING THE COMPUTER. ON OCTOBER 3, 2003 THE COMPUTER INDICATED "CODE P1811" WHICH LED THE TECHNICIAN TO A BULLETIN NUMBERED 02-T-84. WHAT IS THIS BULLETIN? IS IT "2002-TRANSMISSION-84TH BULLETIN"? WHEN I COMPLAINED, SATURN VOLUNTEERED TO ABSORB ALL COSTS BUT $1,500. SATURN INSTALLED A REBUILT TRANSMISSION ON OCTOBER 9, 2003 AND KEPT MY ORIGINAL (FAILED) TRANSMISSION FOR RETURN TO SATURN FOR REBUILDING. DID SATURN KNOW THAT THE TRANSMISSION HAD A PROPENSITY TO FAIL? DID SATURN REALLY ABSORB PART OF WHAT WAS CLAIMED TO BE A $3,800 (REBUILT TRANSMISSION) REPLACEMENT COST? I DON'T THINK I SHOULD HAVE BEEN LIABLE FOR THE FAILURE OF THE TRANSMISSION. THIS REPORT APPEARS TO BE SIMILAR TO ODI NUMBER 10010259 DESCRIBED MARCH 8, 2003 REGARDING A 2000 L SERIES WAGON AUTOMATIC TRANSMISSION PROBLEM. SUPPORTING DOCUMENTATION IS AVAILABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10024805November 25, 2003EXTERIOR LIGHTING:BRAKE LIGHTS
ON 6/21/2003 THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE BRAKE LIGHTS WERE NOT WORKING. DEALER STATED THERE WERE NO BULBS IN THE SOCKETS. THE CONSUMER STATED THAT THE VEHICLE HAS BEEN TO THAT DEALER SIX TIMES TO FIX THE BRAKE LIGHTS. *AK *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10048600November 24, 2003ELECTRICAL SYSTEM
VEHICLE EXPERIENCED A PROBLEM WITH THE REAR TAIL LIGHTS AND BRAKE LIGHTS ASSEMBLY. PROVIDE FURTHER DETAILS............................*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10047844November 12, 2003ELECTRICAL SYSTEM
THE ELECTRICAL SYSTEM MALFUNCTIONED. AS A RESULT THE CATAYLIC CONVERTOR MELTED CAUSING THE VEHICLE TO CATCH FIRE. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10045937November 11, 2003ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
TIMING CHAIN TENSIOR FAILED, RESULTING IN LOUD ENGINE KNOCKING SOUNDS AND DIFFICULTY TURNING STEERING WHEEL. INTERIOR LIGHTS WILL DIM WHEN PRESSING BRAKE PEDAL OR TURNING ON HEADLIGHTS. CHARGING SYSTEM TESTS NORMAL.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10046544November 7, 2003ELECTRICAL SYSTEM:WIRING, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
THE BRAKE LIGHTS FAILED TO ILLUMINATE SIMULTANEOUSLY. DEALERSHIP HAD TO REPLACE THE BRAKE LIGHTS CONSTANTLY. THE PROBLEM WAS TRACED TO THE ELECTRICAL SYSTEM. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10045556November 6, 2003SUSPENSION
2001 SATURN L200 - HEAVY STEERING WHEEL VIBRATION/NOISE AND SEVERE PREMATURE TIRE WEAR. I WAS TOLD BY THE DEALER ON AT LEAST 6 OCCASIONS THAT THIS WAS NORMAL ON THIS YEAR AND MODEL AND MANY TIMES NOTHING WAS EVEN DONE, THERE HAVE BEEN 3 BRAND NEW SETS OF TIRES PUT ON BY THE DEALER OVER THE PAST YEAR OR SO AS WELL AS NEW FRONT END COMPONENTS AND 2 SETS OF ALIGNMENT SPECIFICATIONS. THE NEW TIRES ONLY LASTED APPROX. 5-6MOS BEFORE NEW ONES WERE NEEDED WITH THE TIRE BRAND BEING FIRESTONE. THIS HAS BECOME A SERIOUS SAFTEY ISSUE. A FOURTH SET OF TIRES WERE PUT ON WITH 1/2 PAID BY DEALER AND 1/2 PAID BY ME (PRO-RATED USE) ALONG WITH ANOTHER NEW SET OF ALIGNMENT SPECS. SO FAR IT APPEARS TO BE GOOD. HOWEVER, IT APPEARED AS SUCH EVERY OTHER TIME AND ALL THE WHILE THE WARRANTY CLOCK IS TICKING. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10045558November 6, 2003ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
FLICKERING LIGHTS , INSIDE AND OUT, WHENEVER FOOT IS TAKEN OFF THE GAS SOON AFTER STARTING. USUALLY ONCE OR TWICE A NIGHT. OCASIONALLY EVERY TIME FOOT IS TAKEN OFF THE GAS. DEALER IS AWARE OF PROBLEM ,BUT SAYS NOTHING CAN BE DONE. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10046114October 31, 2003ENGINE AND ENGINE COOLING:ENGINE
EACH TIME DEALER ASSURED CONSUMER THAT THE ENGINE PROBLEM WAS FIXED, BUT VEHICLE WAS STILL LEAKING OIL. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10044742October 27, 2003ELECTRICAL SYSTEM:WIRING
ELECTRICAL SYSTEM FAILED WITHOUT WARNING, CAUSING THE IGNITION RELAY TO IGNITE THE VEHICLE. AS A RESULT, THE VEHICLE WAS CONSUMED TOTALLY BY FIRE. *AK
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0