Saturn LS Complaints

1,458 consumer complaints on file.

#10033435August 25, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
INTERMITTENT PROBLEM W/DASHBOARD IDIOT LIGHTS. SOMETIMES, SOME LIGHTS WILL COME ON AT A LOW INTENSITY AND STAY ON. WHEN TROUBLE EXISTS, IF YOU RESTART THE CAR, ALL OF THE LIGHTS & INSTRUMENTS FAIL THE POWER UP TEST AND THE SAME LIGHTS STAY AT A DIMINISHED BRIGHTNESS. HOWEVER, THEY DO SEEM TO COME TO FULL BRIGHTNESS WHEN THE CONDITION COMES UP. AFTER CAR IS STARTED, ALL GAUGES WORK PROPERLY. THEN, THE TROUBLE WILL CLEAR UP. DEALER UNABLE TO FIND ANY PROBLEMS. THERE WERE NO TROUBLE CODES LOGGED. LIGHTS WHICH COME UP ARE: WASHER FLUID, SERVICE WRENCH, SERVICE ENGINE SOON, LOW FUEL, SEAT BELT RESTRAINT, AIR BAG, OIL PRESSURE, ABS, TEMP, COOLANT LEVEL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033374August 23, 2003
EXTERIOR LIGHTING:TURN SIGNAL, EXTERIOR LIGHTING:BRAKE LIGHTS
REAR TURN SIGNALS AND BRAKES LIGHTS WORK INTERMITTENTLY, NEW BULBS HAVE BEEN REPLACED 5 TIMES; CHANGED SOCKETS FROM RIGHT TO LEFT LIGHTS AND SOMETIMES THIS WILL WORK FOR A WHILE. TOOK TO SATURN GARAGE TO CHECK AND THEY CHARGED ME $45.00 LABOR AND $1.25 FOR A NEW BULB. THEY COULDN'T TELL ME WHY THIS PROBLEM KEEPS REOCCURRING. I TOOK MY SATURN LS, 2000 INTO THEM TO FIND THE CAUSE FOR THIS PROBLEM BUT RECEIVED NO RESULTS; UNLESS THEY CONSIDER A NEW BULB A FINAL FIX. BUT THE PROBLEM REOCCURED 2 DAYS AFTERWARDS. I SWITCHED THE SOCKETS FROM RIGHT TO LEFT IN THE REAR LIGHTS AND NOW THEY ARE WORKING BUT FOR HOW LONG I DO NOT KNOW. I JUST FOUND OUT THROUGH MY SEPTEMBER ISSUE OF HIGHWAYS MAGAZINE THAT A RECALL ON EXTERIOR LIGHTING: TURN SIGNAL SWITCH WAS RECALLED IN JULY OF 1999 OF THE 2000 MODELS; I PURCHASED MY LS 2000 SATURN IN APRIL OF 2000. I WAS NEVER NOTIFIED OF A RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033292August 22, 2003
ELECTRICAL SYSTEM:WIRING
DRIVING HOME I SMELLED AN ELECTRICAL BURNING SMELL. I THEN NOTICED SMOKE COMING FROM THE STEERING COLUMN. WITH THE CAR OFF THE SMOKE CONTINUED AND THE HIGH BEAMS WERE ON. I DROVE TO SATURN AND THEY FOUND AN INTERNAL SHORT IN THE HEAD LAMP SWITCH (P/N 22679804). AT NO TIME DID ANY FUSE BLOW TO PROTECT THE CIRCUIT. I HAVE THE OLD PART AND CAN SEE EVIDENCE OF BURNT/MELTED WIRES. THIS IS A FIRE HAZARD. 2000 SATURN LS1 VIN [XXX]. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10033269August 21, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM, EQUIPMENT
2000 L-SERIES WAGON HAS CONTINUING POWER STEERING PROBLEMS. POWER STEERING PUMP WAS LEAKING AND WAS REPLACED 2/01 AND AGAIN ON 8/01 AT WHICH TIME THE POWER STEERING RACK WAS ALSO REPLACED. NOW ON 8/03 THE POWER STEERING RACK NEEDS TO BE REPLACED AGAIN!!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034593August 13, 2003
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DEFECTIVE CATALYTIC CONVERTER FOUND ON 2000 SATURN LS1.*MR THE IGNITION COIL WAS REPLACED *TS. THE CONSUMER STATED THE CIGARETTE LIGHTER WAS INOPERATIVE, THE DEALER REPLACED THE FUSE. THE BACK DOOR WAS NOT EVEN WITH THE BODY OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032765August 13, 2003
STEERING:RACK AND PINION:RACK
STEERING RACK NEEDS TO BE REPLACED FOR THE SECOND TIME AT 54,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033654August 12, 2003
AIR BAGS:SIDE/WINDOW
CONSUMER'S VEHICLE WENT OVER A BRIDGE WHEN IT LOST CONTROL AND HIT ANOTHER VEHICLE. THEN, IT HIT A WALL SIDEWAYS. SIDE AIR BAG ON REAR PASSENGER'S SIDE DID NOT DEPLOY. DEALER NOTIFIED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10026783August 1, 2003
SUSPENSION:FRONT
CONSUMER NOTICE VIBRATION COMING FROM FRONT END OF VEHICLE WHILE TRAVELING. 2 GOOD YEAR TIRES HAD TO REPLACED DUE TO SEPARATION. DEALER SERVICE COULDN'T CORRECT PROBLEM. CONSUMER SUGGESTED RECALL. *AK. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026785August 1, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS, TIRES
CONSUMER STATES THAT FRONT DOOR SEAL FELL OFF RESULTING IN GAS FUMES COMING INSIDE VEHICLE. ALSO THE STEERING WHEEL SHAKES AND VIBRATIONS STARTS AT HIGHWAY SPEED. DEALERSHIP REFUSED TO FIX. *AK *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030433July 30, 2003
SUSPENSION:REAR, TIRES:TREAD/BELT
THE TIRES ON MY 2002 SATURN LW300 WORE OUT AT AN EXCESSIVE RATE, REQUIRING REPLACEMENT AT 22,000 MILES. I BROUGHT MY CAR INTO THE DEALERSHIP DESCRIBING STEERING WHEEL VIBRATION AT HIGH SPEED AND EXCESSIVELY WORN TIRES. ALTHOUGH THE SYMPTOMS I DESCRIBED MET THE SYMPTOMS IN EXISTING TSBS FOR MY VEHICLE, THE SATURN DEALER IGNORED THESE AND UNTIL I DID RESEARCH TO FIND THE TSBS, WAS NOT GOING TO COVER THIS UNDER WARRANTY. FROM MY RESEARCH, THE EXCESSIVE WEAR ON THE TIRES IS FAR FROM AN ISOLATED INCIDENT AND ADVERSELY AFFECTS THE PERFORMANCE, AND THEREFORE SAFETY, OF THE VEHICLE. THE DEALER ALSO INFORMED ME THAT THERE WAS "CUPPING" ON MY REAR TIRES MAKING THEM OUT OF ROUND.WHILE THERE IS A TSB OUT FOR THIS INCIDENT, CERTAIN SATURN DEALERS ARE CHOOSING TO IGNORE THIS EVEN WHEN CUSTOMERS REPORT THE PROBLEMS DIRECTLY RELATED TO THE TSBS. SINCE THIS IS A KNOWN ISSUE TO SATURN AND IS RELATED TO THE CONFIGURATION OF THE SUSPENSION AND SATURN'S SELECTION FOR TIRES (FIRESTONE AFFINITY HPS), THERE SHOULD BE A RECALL ON THE VEHICLE TO CORRECT THE MANUFACTURER'S DEFECT, AND AVERT FUTURE SAFETY ISSUES RELATING TO LOW TIRE TRACTION. FURTHERMORE, THE FACT THAT THIS TIRE WEAR OCCURS AT SUCH AN EARLY PERIOD IN THE CAR'S LIFE THAT MANY CONSUMERS WILL NOT EVEN KNOW THAT THEY HAVE WORN OUT TIRES UNTIL THEY HAVE A FAILURE LEADING TO AN ACCIDENT. THANKFULLY THAT DID NOT HAPPEN IN MY CASE BUT TREAD LIFE IS NOT SOMETHING I WOULD NORMALLY BE CHECKING ON A CAR WITH 22,000 MILES BECAUSE THERE IS NO REASON FOR TIRES ON A NEW CAR TO WEAR OUT AT 22,000 MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031634July 30, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER CALLED COMPLAINING ABOUT HAVING FUEL LINE PROBLEMS. FUEL LINE CAME APART AND STARTED SPILLING GAS ALL OVER THE ENGINE. DEALER WAS CONTACTED, AND STATED THAT THEY HAD CONTACTED THE MANUFACTURER, AND THE MANUFACTURE ADVISED TO CHECK THE FUEL LINE CONNECTION. THEY HAVE NOT BEEN ABLE TO FIND OR EXPLAIN ANYTHING WRONG WITH THE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022451July 30, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE VEHICLE WAS PLACED IN REVERSE THE BRAKE PEDAL WENT TO THE FLOOR AND THE VEHICLE CONTINUE TO MOVE ALTHOUGH THE DRIVER KEPT PUSHING THE BRAKE PEDAL. AS A RESULT OF THE BRAKE FAILURE THE CONSUMER VEHICLE HIT A PARKED VEHICLE WHICH CAUSED DAMAGE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY COULD NOT DETERMINE THE CAUSE OF THE PROBLEM. THE CONSUMER BELIEVES THAT THE ABS SYSTEM MAY BE THE CAUSE OF THE PROBLEM. *JB *CB *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10030300July 28, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
MY CAR HAS 58,000 MILES ON IT. I WAS INFORMED THAT IT WAS IN NEED OF FRONT BRAKES. I WAS THEN TOLD THAT DUE TO A DESIGN FLAW, I HAD TO REPLACE THE ROTORS AS WELL. I WAS TOLD THAT THESE BRAKES & THE ROTORS WEAR DOWN TOGETHER. I FEEL THAT IT SHOULD NOT BE NECESSARY TO REPLACE THE ROTORS EVERY TIME THE BRAKE PADS NEED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029875July 22, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
THE VEHICLE WAS TAKEN TO THE DEALER FOR RECALL# 03V231000 SUBJECT: IGNITION CONTROL MODULE. THE DEALER PERFORMED THE RECALL REPAIR AND THE VEHICLE IS STILL EXPERIENCING HIGH IDLE. FOR SAFETY REASONS THE CONSUMER DOES NOT WANT THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029360July 16, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING VEHICLE WILL SHUT OFF, CAUSING CONSUMER TO PULL OVER, AND IT WILL BE HARD TO GET THE VEHICLE BACK STARTED.DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028354July 15, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE BRAKE ROTORS ON MY 2000 SATURN LS FRONT END WORE DOWN BELOW THE MINIMUM RECOMMENDED THICKNESS. BEFORE MY BRAKE PADS WORE DOWN TO THE POINT THAT THE WEAR INDICATORS WARNED THAT THE PADS WERE WEARING OUT. FILED A COMPLAINT WITH SATURN CORP, AND THE RESPONSES RECEIVED FROM THEM DID NOT SEEM TO ACKNOWLEDGE THE DANGERS OF THE DEFECTIVE ROTORS. IF ANYONE WOULD LIKE TO SEE MY EMAILS AND SATURN'S RESPONSES, I WILL FORWARD THEM IF YOU PROVIDE ME THEIR EMAIL ADDRESS. THEY ARE TOO LENGTHY TO ATTACH HERE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026826July 9, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
PARTS FOR THE IGNITION SWITCH MODULE WILL NOT BE AVAILABLE UNTIL SEPTEMBER, AND THE DEALERSHIP IS NOT SCHEDULING APPOINTMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026872July 9, 2003
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING INTERMITTENTLY THE HEADLIGHTS ARE BLINKING, IN ONE MILE WILL PROBABLY BLINK 20 TIMES. DEALER INSPECTED VEHICLE SEVERAL TIMES AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026691July 7, 2003
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING VEHICLE OPERATES ROUGHLY AND ERATICALLY, LOSING POWER. CHECK ENGINE AND GAS GAGE LIGHTS ILLUMINATED ON THE DASH, BLINKING ON AND OFF. THE SPEEDOMETER AND THE RPM WILL FALL TO ZERO AND COME BACK UP TO WHERE IT SHOULD BE WHILE DRIVING. CONSUMER STATES THAT THERE IS A RECALL ON THE 4 CYNLINDER WITH THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026693July 7, 2003
ENGINE AND ENGINE COOLING:ENGINE, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
WHILE DRIVING VEHICLE OPERATES ROUGHLY AND ERATICALLY, LOSING POWER. CHECK ENGINE AND GAS GAUGE LIGHTS ILLUMINATED THE DASH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Saturn LS