Saturn LS Complaints

1,458 consumer complaints on file.

#10065571April 5, 2004
VEHICLE SPEED CONTROL
THE DRIVER TURNED ON THE ENGINE AND THE VEHICLE SUDDENLY ACCELERATED OUT OF CONTROL. THE VEHICLE WENT FROM REVERSE TO FORWARD. A BYSTANDER JUMPED ONTO THE VEHICLE AND TURNED THE IGNITION OFF. THE VEHICLE HIT A TRUCK BEFORE FINALLY COMING TO A STOP. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064394April 2, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WE HAD RECENTLY BOUGHT A SATURN FROM HENDERSON SATURN WITH THE UNDERSTANDING THAT WE WERE COVERED FOR 24,000 MILES OR 2 YEARS OF ANY MECHANICAL DEFECTS. THE CAR CAUGHT ON FIRE YESTERDAY AND WAS TOWED TO SATURN. WE WERE CALLED THIS MORNING AND TOLD THAT WE HAVE TO FOOT THE BILL TO TEAR DOWN THE CAR BECAUSE THE HEAD IS CRACKED FROM THE WATER PUMP GOING OUT. I EXPLAINED TO THE DEALERSHIP THAT THE RADIATOR LIGHT CAME ON AND I IMMEDIATELY PULLED OFF AND PUT WATER IN IT. THEY TOLD ME THAT IT WAS MY RESPONSIBILITY TO CALL THEM WHEN THAT LIGHT CAME ON. I WAS NEVER TOLD THIS AT THE TIME OF PURCHASE. I EXPLAINED TO HIM THAT WHEN THE LOW FUEL LIGHT COMES ON I NEVER CALL THEM AND I ASKED WHAT THE DIFFERENCE WAS. THEY TOLD ME I SHOULD HAVE KNOWN. BECAUSE I'M NOT A MECHANIC I ONLY KNEW THAT WHEN A RADIATOR LIGHT COMES ON, IT MEANS THE RADIATOR NEEDS WATER/COOLANT. THE WARRANTY COVERS THE BAD WATER PUMP BUT NOT THE RESULT OF THE CRACKED HEAD IT CAUSED FROM BEING UNFUNCTIONAL. WE ARE TOLD THIS WILL COST US UPWARDS OF $500 OUT OF OUR POCKET. WE JUST GOT THE LICENSE PLATES ON THE CAR YESTERDAY. THIS IS SO UNJUST OF SATURN TO SELL US A BILL OF GOODS THAT WE HAVE CONTRACTED TO PAY FOR AND THEM NOT TAKE RESPONSIBILITY FOR THE WORK THAT NEEDS TO BE DONE AS A RESULT OF A BAD WATER PUMP, THEY AGREE IS STILL UNDER WARRANTY THAT THEY WILL REPLACE, THAT SLIPPED BY THEIR INSPECTION OF THE VEHICLE WHEN IT WAS IN THEIR POSSESSION. WE'VE ALREADY AGREED TO PAY AN AMPLE AMOUNT ABOVE WHAT THE CAR SELLS FOR IN ORDER TO FINANCE THIS VEHICLE. WHY SHOULD WE HAVE TO PAY FOR THEIR PROMISE TO TAKE CARE OF THE MAINTENANCE FOR THE NEXT 2 YEARS? *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10064309April 1, 2004
AIR BAGS
HAD A FRONT END ACCIDENT. THE AIR BAGS DID NOT DEPLOY.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10065409April 1, 2004
EXTERIOR LIGHTING:HEADLIGHTS
WHEN DRIVING AT NIGHT HEADLIGHTS SHUT OFF WITHOUT WARNING. THIS FORCED THE DRIVER TO PULL OFF THE ROAD BECAUSE OF LACK OF VISIBILITY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059378April 1, 2004
VEHICLE SPEED CONTROL
CONSUMER STATES THAT WHILE SHE AND HER HUSBAND WERE DRIVING ABOUT 70 MPH THE VEHICLE SUDDENLY ACCELERATED UP TO 80 MPH. WHEN THE DRIVER HIT THE BRAKE THE VEHICLE SLOWED DOWN, HOWEVER WHEN THE DRIVER'S FOOT WAS REMOVED FROM THE BRAKE PEDAL THE VEHICLE ACCELERATED AGAIN. CONSUMER STATES THIS WENT ON FOR MINUTES. THE CONSUMER STATED SHE CALLED 911 AND WAS TOLD TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE'S MOTOR CONTINUED TO RACE AND THE PEDAL WAS STUCK TO THE FLOOR. ONCE THE KEY WAS REMOVED AND EVERYTHING HAD STOPPED, THE TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED TO A SATURN DEALER. THE DEALER FOUND NOTHING SUBSTANTIAL ENOUGH TO CAUSE THE VEHICLE TO SUDDENLY ACCELERATE AND WHY THE PEDAL WAS STUCK IN PLACE. *NM *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065190March 30, 2004
EXTERIOR LIGHTING:HEADLIGHTS
WHILE DRIVING AT NIGHT HEADLIGHTS SHUT OFF. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064907March 25, 2004
EXTERIOR LIGHTING:TAIL LIGHTS
THE BRAKE LIGHTS WENT OUT WHEN THE HEADLIGHTS WERE TURNED ON. THE DEALERSHIP INDICATED IT WAS DUE TO A FAULTY CIRCUIT BOARD IN THE TAIL LIGHT ASSEMBLY. THE DEALERSHIP REPLACED THE FAULTY PART WITH AN UPDATED TAILGATE ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065070March 23, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
CONSUMER CONTINUED TO EXPERIENCE PROBLEMS WITH THE IGNITION CONTROL MODULE AFTER THE RECALL WORK WAS PERFORMED. *PH *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062779March 22, 2004
SEATS:FRONT ASSEMBLY:RECLINER
2001 SATURN LS SEDAN. FRONT PASSENGER SEAT BACK COLLAPSED UPON IMPACT TO LEFT REAR. FRONT PASSENGER WAS KILLED. AUTOPSY AVAILABLE FROM CORONER. ACCIDENT REPORT AVAILABLE FROM COUNTRY SHERRIFF'S OFFICE. CAR STILL AVAILABLE AS INSURANCE HAS YET TO BE SETTLED BUT SUBJECT TO BE AUCTIONED IMMEDIATELY THEREAFTER. NO AIRBAGS ACTUATED ALTHOUGH SIDE AIR CURTAINS ARE INSTALLED. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
1
#10062622March 19, 2004
PARKING BRAKE, SERVICE BRAKES, AIR:DISC:ROTOR, STEERING:RACK AND PINION:RACK
MY CAR IS 2001 L 200 AND I HAVE HAD NUMERIOUS PROBLEMS WITH EMER. BRAKE AND STEERING. I HAVE RECENTLY HAD PROBLEMS WITH THE STRUAT MOUNT, AND BRAKE ROTERS. I HAVE ONLY 45,000 MILES ON THE CAR AND HAVE ALREADY BEGUN THE HIGH REPAIR BILLS. WITH NO HELP FROM SATURN AS OF YET. I STILL AM TRYING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061585March 8, 2004
ENGINE AND ENGINE COOLING
ENGINE CHECK LIGHT CONTINUALLY ILLUMINATED ON THE DASHBOARD. INDEPENDENT REPAIR SHOP AND DEALERSHIP INSPECTED THE VEHICLE ABOUT 13 TIMES. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060566March 6, 2004
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
SEAT BELT BUCKLES LOCK-UP SO THE CLIP END OF THE BELT CANNOT BE INSERTED UNLESS RELEASE BUTTON IS HELD DOWN WHILE THE CLIP IS WIGGLED IN THE SLOT. MAJOR CONCERN IS WHETHER THESE UNITS WILL RELEASE PROPERLY IN AN EMERGENCY SITUATION AND THAT PEOPLE WILL NOT USE THE SEAT BELT BECAUSE OF DIFFICULTY BUCKLING IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060361March 4, 2004
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
THE DRIVERS SEAT HEATER SHORTED OUT AND CAUGHT FIRE BURNING A SUBSTANTIAL HOLE IN THE SEAT, CAUSING CONSIDERABLE DISCOMFORT TO MY WIFE BY BURNING HER LEG. WHEN THE MANUFACTURER WAS INFORMED THERE WAS NO ALARM OR CONCERN WHAT-SO-EVER. I BELIEVE THIS INCIDENT IS BUT ONE OF MANY AND SHOULD CAUSE CONSIDERABLE CONCERN AS THE FIRE HAZZARD SHOULD NOT BE OVERLOOKED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10061361March 4, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
CONSUMER HAD PROBLEM WITH BRAKES AND WILL PROVIDE FURTHER INFORMATION ON THIS ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054190March 3, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 45 MPH THE VEHICLE'S ENGINE DIED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THE TIMING CHAIN BROKE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061163March 2, 2004
EXTERIOR LIGHTING:TAIL LIGHTS
TAIL LIGHT ASSEMBLY HAS 2 PARTS, THE LIGHT BULB HOLDER, AND THE SOCKET IN WHICH IT IS SCREWED INTO. AFTER A PERIOD OF TIME THE METAL PIECE THAT IS SCREWED INTO THE SOCKET BECOMES LOOSE AND ARC. WHEN THIS OCCURS IT SEVERS THE FLOW OF ELECTRICITY TO THE TAIL LIGHT. THIS RENDERS THE TAIL LIGHT INOPERATIVE. ALSO, THIS COULD CAUSES A FIRE HAZARD BECAUSE OF ITS LOCATION CLOSE TO THE GAS TANK. THE DEALERSHIP WANTS TO REPLACE THE ENTIRE TAIL LIGHT ASSEMBLY, BUT THIS WILL ONLY PROVIDE A TEMPORARY SOLUTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060092March 1, 2004
EXTERIOR LIGHTING:HEADLIGHTS
MY 2002 L200 HAS A SPORADIC PROBLEM THAT CAUSES THE HEADLIGHTS AND THE DASHBOARD LIGHTS TO DIM. THIS HAS HAPPENED WHEN I'VE BEEN DRIVING ON THE FREEWAY, WHICH COULD CAUSE A DISTRACTION AND POSSIBLE ROAD RAGE. PEOPLE IN FRONT OF ME WONDER WHY I AM FLASHING MY HEADLIGHTS AT THEM. I HAVE HAD MY VEHICLE IN TO THE SEVICE DEPARTMENT 10 TIMES IN THE LAST YEAR FOR THIS PROBLEM ALONE. THEY HAVE REPLACED THE ALTERNATOR, THE BATTERY AND THE PCM COMPUTER. IN FEBRUARY, 2004 A BULLETIN CAME OUT FROM SATURN STATING THAT THIS "IS CONSIDERED A NORMAL OPERATING CHARACTERISTIC. NO SERIVCE IS REQUIRED FOR THIS CONDITION." I CONSIDER THIS AN UNACCEPTABLE RESPONSE TO A PROBLEM THAT COULD CAUSE MAJOR INJURY OR FATALITY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060095March 1, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
AT APPROXIMATELY 50,000 MILES, I GOT A STATE INSPECTION OF MY CAR. THE FRONT ROTORS WERE SEVERELY WORN, REQUIRING REPLACEMENT. IN ADDITION TO BEING WORN DOWN, THE BRAKE PAD SEEMS TO HAVE NOT FIT PROPERLY AND A "LIP" REMAINED ON THE ROTORS SUCH THAT EVEN IF THE WEAR HAD NOT BEEN SO SEVERE, THE ROTORS WOULD HAVE HAD TO BE REPLACED BEFORE NEW BRAKE PADS WOULD WORK WITH THEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057511February 26, 2004
STEERING:HYDRAULIC POWER ASSIST:PUMP, EXTERIOR LIGHTING:BRAKE LIGHTS
WHILE DRIVING POWER STEERING PUMP FAILED, MAKING IT HARD FOR THE CONSUMER TO TURN THE STEERING WHEEL. PROBLEMS WITH BRAKE LIGHTS INTERMITTENLY FAILING. WHEN THE HEADLIGHTS ARE ON ALL THREE BRAKE LIGHTS WON'T WORK. BRAKE LIGHT FAILURE ALMOST CAUSED AN ACCIDENT AND HAD ME PULLED OVER BY A POLICE OFFICER. THE MECHANIC TRACED OUT AND REPAIRED A GROUND WIRE TO CORRECT THE PROBLEM. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058195February 15, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS
BRAKE LIGHTS GO OUT WITHOUT WARNING. BULBS OK. DETERMINED LEFT REAR LIGHT ASSEMBLY HAD CIRCUIT SHORT CAUSING PROBLEMS IN THE BRAKE LIGHTING, PARKING LIGHTS AND DASH BOARD LIGHTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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