Ram 3500 Service Bulletins

2,690 manufacturer communications on file.

• June 21, 2023•Document ID: 10241058

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  Reference70A

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Customer Satisfaction Notification 70A - Radio Date/Time Update

  Associated Products (10)

  2023 Jeep Grand Cherokee2023 Ram 15002023 Ram 25002023 Ram 35002022 Jeep Compass2022 Jeep Grand Cherokee2022 Ram 15002022 Ram 25002022 Ram 35002021 Jeep Grand Cherokee
  Associated Documents

  • DownloadMC-10241058-0001.pdf↗
• June 17, 2023•Document ID: 10241101

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  1807423

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience one or more of the following: ? Longer crank time than normal. ? Transmission overheat conditions with a message displayed in cluster stating "Transmission oil temperature is too hot". This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.

  Associated Products (2)

  2023 Ram 25002023 Ram 3500
  Associated Documents

  • DownloadMC-10241101-0001.pdf↗
• June 16, 2023•Document ID: 10241056

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

  Mfr Comm. #:

  ReferenceZD7

  Date Added:

  August 21, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Customer Satisfaction Notification ZD7 - Radio Software Update

  Associated Products (58)

  2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager2020 Dodge Challenger+ 38 more
  Associated Documents

  • DownloadMC-10241056-0001.pdf↗
• June 15, 2023•Document ID: 10241089

  Service Bulletin/Repair Instructions
  SUSPENSION; SUSPENSION:FRONT

  Mfr Comm. #:

  0200423

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Noise When Turning The technician or customer may notice the following: ? Front suspension squeaking noise when turning the steering wheel. This bulletin involves creating a space between two frame sections and adding wax.

  Associated Products (2)

  2023 Ram 35002022 Ram 3500
  Associated Documents

  • DownloadMC-10241089-0001.pdf↗
• June 9, 2023•Document ID: 10241074

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Mfr Comm. #:

  0814023

  Date Added:

  August 21, 2023

  Manufacturer:

  JEEP

  Summary

  Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.41F to JR34.42F. NOTE: The National campaign for this FOTA update launched July 5, 2023.

  Associated Products (16)

  2020 Chrysler 3002020 Chrysler Pacifica2020 Dodge Challenger2020 Dodge Charger2020 Dodge Durango2020 Jeep Cherokee2020 Jeep Compass2020 Jeep Gladiator2020 Jeep Grand Cherokee2020 Jeep Renegade2020 Jeep Wrangler2020 Ram 15002020 Ram 25002020 Ram 35002020 Ram 45002020 Ram 5500
  Associated Documents

  • DownloadMC-10241074-0001.pdf↗
• June 6, 2023•Document ID: 10241065

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM

  Mfr Comm. #:

  1807223

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Engine Control Module (ECM) Capacitor Leak Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0642 - Sensor Reference Voltage 1 Circuit Low. ? P0652 - Sensor Reference Voltage 2 Low. ? P06D3 - Sensor Reference Voltage 5 Circuit Low. ? P0102 - Mass Air Flow Sensor A Circuit Low. ? P0750 - Shift Solenoid 1 Control Circuit - Open. ? P0755 - Shift Solenoid 2 Control Circuit - Open. ? P0706 - Transmission Range Sensor Rationality. ? P0765 - Shift Solenoid D. ? P0770 - Shift Solenoid E. ? P2761 - Torque Converter Clutch Pressure Control Solenoid Control Circuit-Open. In addition, the customer may experience the following: ? An engine no crank/start. This bulletin involves performing an extended idle test and possibly replacing the ECM.

  Associated Products (4)

  2023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 5500
  Associated Documents

  • DownloadMC-10241065-0001.pdf↗
• June 3, 2023•Document ID: 10241064

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN; ELECTRICAL SYSTEM

  Mfr Comm. #:

  1807123

  Date Added:

  August 21, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P1404 - EGR Close Position Performance. ? P0456 - EVAP System Small Leak. NOTE: If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. In addition, the customer may notice one or more of the following conditions: ? **Power Take Off (PTO) disable to high engine oil temperature (DD DP Only).** ? Abrupt gear engagement when transitioning from Park to Drive/Reverse gear state in Power Takeoff (PTO) Mode. ? Vehicle hesitation or surge at low vehicle speeds. ? Engine hesitation when turning steering wheel to end stop. ? Powertrain bump or hesitation around 16-24 kph (10-15 mph) vehicle speed. May be reported as rough or harsh transmission shifting in the same vehicle speed range This bulletin involves reprogramming the Powertrain Control Module (PCM) with the latest available software.

  Associated Products (4)

  2019 Ram 25002019 Ram 35002019 Ram 45002019 Ram 5500
  Associated Documents

  • DownloadMC-10241064-0001.pdf↗
• May 27, 2023•Document ID: 10239982

  Service Bulletin/Repair Instructions
  STEERING:GEAR BOX:SHAFT SECTOR; STEERING: STEERING WHEEL/HANDLE BAR; STEERING; STEERING:COLUMN

  Mfr Comm. #:

  1900523

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Steering Column Intermediate Shaft Noise Clicking or creaking noise coming through the steering column when turning the steering wheel. This bulletin involves inspecting the steering column for noise and possibly replacing the steering column intermediate shaft.

  Associated Products (2)

  2022 Ram 25002022 Ram 3500
  Associated Documents

  • DownloadMC-10239982-0001.pdf↗
• May 26, 2023•Document ID: 10239980

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN; EXTERIOR LIGHTING; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  1806823

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P1404 - EGR Position Sensor Rationality Closed. ? P2457 - Exhaust Gas Recirculation Cooling System Performance. NOTE: P1404 - EGR Position Sensor Rationality Closed DTC can be erroneously set when P2457 -Exhaust Gas Recirculation Cooling System Performance DTC is set. In addition, the customer may notice one or more of the following conditions: ? **Power Take Off (PTO) disable to high engine oil temperature (DD DP with DF3 Only).** ? In PTO mode, transmission gear engagement is abrupt and idle speed is high when transitioning From Park To Drive/Reverse Gear. This bulletin involves reprogramming the PCM with the latest available software.

  Associated Products (3)

  2020 Ram 35002020 Ram 45002020 Ram 5500
  Associated Documents

  • DownloadMC-10239980-0001.pdf↗
• May 26, 2023•Document ID: 10239979

  Service Bulletin/Repair Instructions
  COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  0813023

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile App trunk status showing as closed when trunk is open. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.13 to 5.25 to 5.39.1 (DS) and 5.25 to 5.39.1 (DJ, DD, D2, DP, DF). NOTE: The (DS) TBM software update will be a two-step update. NOTE: The national launch for the FOTA is expected to begin June 16, 2023.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10239979-0001.pdf↗
• May 26, 2023•Document ID: 10239978

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER

  Mfr Comm. #:

  0812923

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating from PR39.92 to PR40.12 Software Version ? Radio Wi-Fi Hotspot connection not working. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from PR39.92 to PR40.12. NOTE: National launch for this FOTA update is expected to begin June 23, 2023.

  Associated Products (5)

  2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 5500
  Associated Documents

  • DownloadMC-10239978-0001.pdf↗
• May 24, 2023•Document ID: 10239975

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); POWER TRAIN

  Mfr Comm. #:

  1806623

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? **P061B-00 - Internal Control Module Torque Calculation Performance. ? P0299-00 - Turbocharger Underboost.** ? P0461-00 - Fuel Level Sensor 1 Performance. ? P0506 - Idle Control System RPM - Lower Than Expected. ? P20EE - NOx Catalyst Efficiency Below Threshold. ? P1451-00 - Diesel Particulate Filter System Performance. ? P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation. ? P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. ? P026B - Injection Timing Performance. ? P0607-00 - ECU Internal Performance. ? P20E8-00 - Reductant Pressure Too Low. ? P0301-00 - Cylinder 1 Misfire. ? P0302-00 - Cylinder 2 Misfire. ? P0303-00 - Cylinder 3 Misfire. ? P0304-00 - Cylinder 4 Misfire. ? P0305-00 - Cylinder 5 Misfire. ? P0306-00 - Cylinder 6 Misfire. ? P1C54-00 - SCR NOx Catalyst Missing. ? P2706-00 - MS Solenoid Circuit (68RFE Only). ? P1D73-00 - AGS Performance. ? P0421-00 - Catalyst 1 Efficiency Below Threshold Bank 1. ? P24A5-00 - EGR Cooler Bypass Bank 1 Control Stuck. ? P21C4-00 - Reductant Line Heater Relay Control Circuit High. ? P2560-00 - Engine Coolant Level Low. ? P2201-00 - Aftertreatment NOX Sensor Circuit Performance - Bank 1 Sensor 1. ? P0604-00 - Internal Control Module Ram. ? P0607-00 - ECU Internal Performance. ? P0868-00 - Line Pressure Low (Module, Powertrain Control (PCM), (68RFE Only). ? P0740-00 - TCC Out Of Range. ? P218F-00 - Reductant No Flow Detected. ? P226C - Turbocharger Boost Control ?A? Slow Response (In extreme cold ambient temperatures). ? P061A - Level 2 Torque Performance. ? P061E - Internal Control Module Brake Signal Performance. ? P062C - Etc Level 2 Mph Performance. ? P203F

  Associated Products (2)

  2019 Ram 25002019 Ram 3500
  Associated Documents

  • DownloadMC-10239975-0001.pdf↗
• May 24, 2023•Document ID: 10239973

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  1806723

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  . This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.

  Associated Products (2)

  2020 Ram 25002020 Ram 3500
  Associated Documents

  • DownloadMC-10239973-0001.pdf↗
• May 24, 2023•Document ID: 10240002

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  BulletinA

  Date Added:

  July 31, 2023

  Manufacturer:

  CHRYSLER

  Summary

  Customer Satisfaction Notification ZD7 - Radio Software Update

  Associated Products (62)

  2022 Jeep Commander2021 Chrysler 3002021 Chrysler Pacifica2021 Chrysler Voyager2021 Dodge Challenger2021 Dodge Charger2021 Dodge Durango2021 Jeep Cherokee2021 Jeep Compass2021 Jeep Gladiator2021 Jeep Grand Cherokee2021 Jeep Wrangler2021 Ram 15002021 Ram 25002021 Ram 35002021 Ram 45002021 Ram 55002020 Chrysler 3002020 Chrysler Pacifica2020 Chrysler Voyager+ 42 more
  Associated Documents

  • DownloadMC-10240002-0001.pdf↗
• May 24, 2023•Document ID: 10239972

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  0807923

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Uconnect R1L Radio Software Update to R160 ? None available at this time. This bulletin supersedes Technical Service Bulletin (TSB) 08-079-23, date of issue April 4, 2023, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10239972-0001.pdf↗
• May 24, 2023•Document ID: 10239971

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN

  Mfr Comm. #:

  1802423

  Date Added:

  July 31, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? **P0299 - Turbocharger Underboost.** ? P061B - Internal Control Module Torque Calculation Performance. ? P0755 - Shift Solenoid B (DG7 Only). ? P0765 - Shift Solenoid D (DG7 Only). ? P0401 - EGR System Performance. ? P0755 - 2C Solenoid Circuit. ? P0765 - UD Solenoid Circuit. ? P244A - Diesel Particulate Filter Differential Pressure Too Low. ? P20EE - SCR NOx Catalyst Efficiency Below Threshold - Bank 1. ? P242F - Diesel Particulate Filter Restriction - Ash Accumulation. ? P1451 - Diesel Particulate Filter System Performance. ? P2463 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. ? P0607-00 - ECU Internal Performance. ? P0299-00 - Turbocharger Underboost. ? P1451-00 - Diesel Particulate Filter System Performance (Sales Code ETL Only).

  Associated Products (2)

  2021 Ram 25002021 Ram 3500
  Associated Documents

  • DownloadMC-10239971-0001.pdf↗
• May 18, 2023•Document ID: 10240004

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Mfr Comm. #:

  S238A000024

  Date Added:

  July 31, 2023

  Manufacturer:

  CHRYSLER

  Summary

  SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

  Associated Products (79)

  2023 Chrysler 3002023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Chrysler Voyager2022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Grand Cherokee2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 300+ 59 more
  Associated Documents

  • DownloadMC-10240004-0001.pdf↗
• May 18, 2023•Document ID: 10240000

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  9100153A

  Date Added:

  July 31, 2023

  Manufacturer:

  JEEP

  Summary

  B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.

  Associated Products (22)

  2023 Alfa Romeo Stelvio2023 Alfa Romeo Tonale2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger2023 Dodge Hornet2023 Jeep Cherokee2023 Jeep Commander2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 3500+ 2 more
  Associated Documents

  • DownloadMC-10240000-0001.pdf↗
• May 18, 2023•Document ID: 10239957

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  0700723

  Date Added:

  July 31, 2023

  Manufacturer:

  JEEP

  Summary

  Water Quality When Mixed With Engine Coolant

  Associated Products (297)

  2024 Alfa Romeo Stelvio2024 Alfa Romeo Tonale2024 Dodge Hornet2024 Jeep Cherokee2024 Jeep Grand Cherokee2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2024 Ram 15002024 Ram 25002024 Ram 35002024 Ram 45002024 Ram 55002023 Alfa Romeo Stelvio2023 Alfa Romeo Tonale2023 Chrysler 3002023 Chrysler Pacifica2023 Chrysler Voyager2023 Dodge Challenger2023 Dodge Charger+ 277 more
  Associated Documents

  • DownloadMC-10239957-0001.pdf↗
• May 12, 2023•Document ID: 10240030

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S2323000021

  Date Added:

  July 31, 2023

  Manufacturer:

  JEEP

  Summary

  Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance

  Associated Products (35)

  2023 Chrysler Pacifica2023 Chrysler Voyager2023 Jeep Compass2023 Jeep Gladiator2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Renegade2023 Jeep Wagoneer2023 Jeep Wrangler2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Chrysler Pacifica2022 Chrysler Voyager2022 Dodge Durango2022 Jeep Compass2022 Jeep Gladiator2022 Jeep Grand Cherokee+ 15 more
  Associated Documents

  • DownloadMC-10240030-0001.pdf↗