Ram 1500 Complaints

1,938 consumer complaints on file.

#11622203October 27, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
Multiple issues where slowing down to a stop the truck will stall and go automatically to the parking brake. Have to restart and then turn the parking brake off. Seriously a safety issue. Seen several issues concerning this on the internet. This is a very serious issue and needs to be addressed immediately. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621988October 25, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621967October 25, 2024
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
On three separate occasions (so far), our 2022 RAM 1500, with 23,768 miles on it, has stalled, and completely shut down all driving function while in forward motion. 1. While pulling out from the grocery store parking lot onto a main town road while trying to accelerate from 5-25mph. (May 2024) 2. After restarting the truck, and driving forward a couple feet, it happened again. (May 2024) 3. While driving 60mph down the parkway, and decelerating/downshifting to prepare to take the exit. (October 2024) All three times, there were absolutely no warning signs or lights that came on before, during, or after this happened. The engine remained running, but felt as though it was in neutral. The truck would not shift back into drive, regardless of us changing the gear shift, and had to be completely powered down, and powered back on.....in the middle of the road. In both May and October, the truck had been brought to the dealer, and they were not able to recreate the issue, nor were any codes or problems detected. Thus, we have had to leave the dealer, each time, in an unpredictable and unsafe vehicle. We are lucky that the incidents of this happening in April were at an intersection with stoplights, preventing traffic perpendicular to us, from T-boning us as we were stuck in the middle of the road. We were also lucky that the incident in October happened while there was nobody traveling close behind us. Any of these incidents could have caused a major accident. Not only would this involve us, but anyone else around us. This truck, I repeat, is UNPREDICTABLE and UNSAFE, and RAM can't seem to figure out what to do about it since there are no codes, or ability to recreate it. Each time we get in the truck, we gamble our safety and our lives because nothing has been done to resolve this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621889October 25, 2024
STRUCTURE
The contact owns a 2022 Ram 1500. The contact stated that the tailgate door would not properly latch and failed to remain secured while closed. While towing a trailer and driving approximately 65 MPH, the tailgate door erroneously opened. During the failure the tailgate door and the front end of the trailer were damaged. The contact stated that the failure had occurred on several occasions while driving. The cause of the failure was not determined. The manufacturer and local dealer were notified but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 22V904000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621834October 24, 2024
AIR BAGS
Recently, the front right airbag impact sensor (part 68284052AA) went bad. So I went ahead and bought a new one (68606357AA) off of Faulkner Ram dealership out of Mechanicsburg, PA. But the new sensor did not work. The old sensor which is part 68284052AA was superseded by 68606357AA. But 68606357AA is not compatible with the ORC module in my truck. I tried 3 different new 68606357AA sensors. None of them worked. To make sure I didn't have a wiring issue, I swapped the right and left sensors. Then DTC said left sensor instead of right. Googling around, I found an online publication on NHTSA's website talking about the same issue, where a tech replaced both sensors but they were not recognized by the ORC. It also stated that the sensors had to be replaced with the same part number (68284052AA) as to originals (Just google "Case number S2408000050" and you will get the pdf). Given that the original part (68284052AA) was replaced by (68606357AA), and it's not available for purchase anywhere, What are your customers supposed to do? I have been driving the car without airbags and am unable to find the part to fix the issue. My safety and the safety of my family is in jeopardy and this issue is becoming a frustration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621832October 24, 2024
AIR BAGS
On 20/14/2024 I was traveling down a highway at approximately 40 mph when a vehicle pulled out in front of me with virtually no warning. The front of my vehicle struck the driver's side of the other vehicle, causing significant damage to both; my vehicle was subsequently "totaled". My primary concern is the failure of the airbags to deploy; none did so. Airbag malfunction. I suffered multiple injuries by striking the steering wheel & dashboard. Unknown if problem reproduced. Unknown if inspected. No warning lamps or other indicators.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11621729October 24, 2024
BACK OVER PREVENTION
The contact owns a 2022 Ram 1500. The contact stated that after shifting into reverse(R), the back-up camera image was flickering. The contact stated that at other times the back-up camera display was not showing any images. The contact stated that the failure was intermittent, but eventually, the camera was no longer functional, and only displayed a blue screen. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the back-up camera wiring harness had short-circuited and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 47,933.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621692October 24, 2024
STRUCTURE:BODY
I bought a new Dodge Ram 1500 pickup truck from Lindsay CDJR located at 8100 Centreville Road Manassas VA 20111 on [XXX] and on [XXX] I noticed there are missing rear wheel shields on both sides of the truck. I called the Dealership and spoke to the salesman that sold me the car Said Hashemi and I sent him pictures of the missing parts and exposed wires and undercarriage and parts. He told me I could go to a local dodge dealership and get a quote for the parts and that dealership could call him and he would arrange for a charge to the Linsay dealership. I did this the same day 10/23/2024 and got a quote of $809.14 When I called from that local dealership Garden City Dodge in New York Said Hashemi then spoke to the sales Manager Mike Tatum who said they would not pay for them. These shields are essential to safe operation of the vehicle, and it is a safety hazard to have exposed wiring and parts that will fail as a result. The fact that they make that part to protect the wiring and other parts is De Facto evidence that they are needed. It is also deception and negligence on the part of the dealership to sell a vehicle with missing parts. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621546October 23, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621448October 23, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The contact owns a 2022 Ram 1500. The contact stated that there was condensation accumulating in the rear taillights. The contact stated that the vehicle recently experienced electrical failures with the power window switch not raising or lowering the windows as needed. The contact stated that the radio and several other electrical gauges were inoperable. The contact stated that the 115-Volt Cargo outlet warning light was blinking. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that water had accumulated through the taillight assemblies and caused a short circuit of the rear right BUS system. The contact stated that the dealer dried out the taillights and all the wiring harnesses were reinstalled with the rear taillight assemblies. The vehicle was repaired. The contact stated that there was condensation accumulating again in the taillights. The contact stated that the Blind Spot warning light had flashed and then turned off. The manufacturer was not informed of the failure. The failure mileage was approximately 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621276October 22, 2024
ENGINE
Started the vehicle at 280 miles and the check engine light started flashing and engine running rough, sounding rough and stalling out. After restart check engine light was solid and I drove to nearest dealership. I was told it's Multiple Cylinder Misfire codes and that it's a known issue with these engines/models, that it will continue to happen intermittently on cold starts and that that Ram is working on it and was sent home. There is no known cause and no solution. The selling dealership, the nearest servicing dealership and Ram Customer Care have no idea how to help and winter is coming so all of my vehicle starts will be cold. The vehicle is brand new and the engine has major malfunctions and is unsafe to drive reliably.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621273October 22, 2024
STRUCTURE
The contact owns a 2021 Ram 1500. The contact stated while driving at various speeds, the tailgate unlatched unintendedly. The contact was able to close the tailgate; however, the tailgate had since failed to unlatch and was no longer able to be opened. After inspecting the vehicle and researching the cause of the failure, the contact concluded that the tailgate was out of alignment. The dealer was made aware of the failure but had not inspected, diagnosed, or repaired the vehicle. The dealer informed the contact that the VIN was previously included in NHTSA Campaign Number: 22V904000 (Structure). The manufacturer was made aware of the failure and confirmed that the vehicle had already received the one-time free repair under recall. The failure mileage was 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621101October 21, 2024
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
The contact owns a 2022 Ram 1500. The contact stated while driving approximately 35 MPH, the contact slammed on the brake pedal and the vehicle stalled. The vehicle was restarted, and the check engine warning light illuminated. The vehicle was not diagnosed or repaired. The contact then received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The manufacturer was not notified of the failure. The failure mileage was approximately 8,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621058October 21, 2024
UNKNOWN OR OTHER
Open recall 75B on 21 ram 1500 dealer and manufacture says they don’t not have software update for my vehicle and there nothing they can do. Hard to get into contact with anyone and once I do I’m transferred or waiting on hold for hours
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620963October 21, 2024
POWER TRAIN
The contact owns a 2023 Ram 1500. The contact stated while driving at an undisclosed speed, the vehicle inadvertently shifted to a lower speed. The vehicle was driven to the shoulder of the road and the contact turned the vehicle off. The contact stated that when the vehicle was started, the system was reset. The contact stated that the failure had occurred several times. In addition, the contact stated that the failure occurred while driving at various speeds. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. In addition, the contact stated that the vehicle was scheduled for an upcoming diagnostic test. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620862October 20, 2024
UNKNOWN OR OTHER
Recall on vehicle I just bought for a long trip, has no remedy!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620811October 19, 2024
ENGINE, SERVICE BRAKES, VEHICLE SPEED CONTROL
I have experienced the engine surging while driving 2 times in the last 3 months. 10/18/2024. The RPMs slowly increase regardless of taking my foot off the gas pedal, slowing, or coming to a stop. The engine remains to rev. It causes me to have an extremely hard time keeping a maintained speed and gets difficult to slow down or slow to a stop. The truck was not on Cruise control, it was in 2-wheel drive, and the issue started right as I took off. The engine can be heard revving and trying to accelerate even in an attempt to try neutral with the foot off the gas to resolve the issue. I ensure I do not have my foot on the gas pedal and have to push my brake to the ground to stop. I have called our dealership who reports they are unaware of the issue I describe. Putting the car in park does not resolve the revving, which can be heard, and the Rpms fluctuations seen increasing stuck between 5-7. I have to completely stop and turn off the engine. I had pulled out and drove down a busy intersection I could not pull off on. The engine acceleration issue event lasted for about 10 minutes before I could safely pull off to turn the truck off. It was terrifying. If I had to suddenly stop I would of crashed. What? How many
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620667October 18, 2024
UNKNOWN OR OTHER, VISIBILITY/WIPER
My 2022 Ram sunvisor has a broken connection that caused it to come loose from the roof/ceiling and dangle in my line of sight while driving. This almost caused an accident for me as it startled me and I had to take my hands off the wheel to stop it from swinging by the electrical cord. It is a powered sunvisor with my garage door opener built in and that is the only reason it did not fall completely in my lap. I am hoping by reporting that other people may have had a similar issue and measures can be taken to stop this from happening to others. I went to the place where I purchased the vehicle and warranty to find out that this defect is not covered under warranty. For a vehicle that is only 2 calendar years old with 49,000 miles, this part should not fail. I am unable to add additional photos showing how far down in line of sight the visor falls. The website only uploads blanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620599October 18, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2022 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control(ESC)); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620544October 18, 2024
POWER TRAIN
Oil pan is rusted out and leaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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