Ram 1500 Complaints

1,938 consumer complaints on file.

#11735903May 5, 2026
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
To whom it may concern, I am the owner of a 2023 Ram 1500, VIN: [XXX] ], currently located in American Samoa. My vehicle has an open safety recall (Recall # [75B/NHTSA 24V-653 & A1B/NHTSA 24V-729). As you are aware, American Samoa is a U.S. Territory; however, there are no authorized Chrysler, Jeep, or Ram dealerships within the territory to perform the required safety repairs. Because this is a safety-related recall on a U.S. Market vehicle, I am requesting an "Out-of-Area" remedy. Specifically, I am requesting that Stellantis: Authorize a local independent repair facility (such as Samoa Motors in Tafuna) to perform the recall repair. Coordinate the shipment of necessary parts and technical instructions to said facility. Provide a direct payment or a guaranteed reimbursement authorization for the labor costs associated with this repair. If a local repair is not possible, please provide instructions on how Stellantis intends to fulfill its legal obligation to remedy this safety defect in this U.S. Territory, including any provisions for vehicle transport to the nearest authorized dealer (Hawaii). I look forward to a prompt resolution to ensure this vehicle is safe for operation. Sincerely, [XXX] , [XXX] , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735806May 5, 2026
ELECTRICAL SYSTEM
1. The vehicle suffers from a recurring parasitic battery drain that results in a completely dead 12V battery after the vehicle sits for short periods. This appears to be a software or hardware failure in the Body Control Module (BCM) or Radio Frequency (RF) Hub that prevents the vehicle from entering 'sleep mode.' The vehicle is currently at the dealership getting looked at. But I can have it available for inspection upon request. 2. I regularly commute between Orange County, CA, and Las Vegas, NV. This route involves long stretches of remote desert (I-15) with extreme temperatures often exceeding 100°F and limited cell service. A recurring, unpredictable battery failure in these conditions creates a life-safety risk, as it can leave a driver stranded without climate control or the ability to call for help in a high-heat environment. As a medical professional, the lack of vehicle reliability also impacts my ability to reach clinical assignments safely. 3. Yes. The issue has been documented during three separate service visits to an authorized Ram dealership. On each occasion, the battery was found to be depleted below functional levels. Despite these visits and attempted 're-flashes' of the software, the parasitic drain persists. 4. The vehicle has been inspected and 'serviced' three times by authorized manufacturer representatives (certified Ram dealership technicians). 5. Symptoms first appeared the day after I purchased the vehicle. There were no dashboard warning lights until the battery was too low to crank the engine, at which point 'Electrical System Service Required' and multiple sensors failure errors appeared. I am aware of TSB 08-380-25 (which specifically addresses the BCM re-flash for battery drain) but that it has failed to resolve the issue after three attempts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735653May 4, 2026
ELECTRICAL SYSTEM
FCA - USA has a safety recall for Ram trucks manufactured between 2024 -2026. The towing/trailer module is defective and the trailer lights, turn signals and trailer braking may not function while towing a vehicle. The recall has been effective since Feb. 2, 2026. I have tried to schedule my 2026 Ram truck at two different dealerships and they complain that the cannot get the parts from FCA. My scheduled appointments have been cancelled at least 2 times due to part unavailability. I was told today by a Ram dealer that FCA has advised them FCA is only releasing 1 module per dealership per month. T This is a serious safety issue for those customers that tow trailers as the malfunction could result in accidents and deaths. I find it unacceptable that an automaker can have a serious safety issue and is unable or unwilling to supply the new trailer towing parts/modules that correct the defect. Please discuss this issue with FCA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735633May 4, 2026
STEERING
The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the steering wheel seized with no warning lights illuminated. The contact stated that the steering wheel became difficult to turn, and the electronic stability control warning light illuminated after the failure. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735524May 4, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
The vehicle appears to have common issue of heater core going out and leaking coolant, causing poisonous fume to be pushed through the ventilation system causing respiratory issues. During my research i noticed this is common and a costly issue which many drivers complain about and cars warrant does not repair this issue. Due to its safety and health concerns this matter should be looked into in Ram should be held accountable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735261May 2, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
When slowing down in traffic or approaching a stop sign vehicle will stall then turn off. This will than cause the vehicle to abruptly stop. Emergency brake is then engaged. It takes 1-3 times to engage vehicle to restart using the push start button. This happens with in 2-4 blocks of a cold start or even after 15 minutes or more of driving. This vehicle has been in the Dodge dealer several times with them not able to duplicate problem. This happens several times a month. Have been told by dealer it does NOT show a "code" for them to locate problem. When vehicle stalls it puts emergency brake on and alternator light comes on. After vehicle is re started you must pull over and turn vehicle off for few minutes to get alternator light to turn off. Volume of gas in tank seems to have NO bearing on when this vehicle stalls. This vehicle stalling happens more frequently when outside temperature is 50° and above. Happens more frequently with warmer temperatures
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735054May 1, 2026
POWER TRAIN, ELECTRICAL SYSTEM
The contact owns a 2025 Ram 1500. The contact stated that while operating the vehicle, the instrument panel became inoperable. Additionally, the contact stated that upon shifting from reverse(R) to drive(D), the vehicle failed to respond. The vehicle was restarted and shifted to drive(D), and the vehicle responded as intended. The contact stated that the failure was a recurring failure. The manufacturer and local dealer were notified of the failure. The cause of the failure was not yet determined. The failure mileage was 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735050May 1, 2026
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2024 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including: Cameras not working, screen freezing or blacks out, navigation failing, carplay unstable won’t stay connected or randomly drops and more. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734823April 30, 2026
ELECTRICAL SYSTEM
On Saturday April 25 while driving my leased Ram 1500 Tungsten with the radio volume turned all the way down (no sound), I was changing stations on SiriusXM using the steering wheel button when the volume suddenly went to maximum. It was easily over 100db and would not respond to the volume control knob and continued blasting until I turned the radio/center console power off. I took the vehicle to the dealership the following Monday, but they did not find any "codes" indicative of what may have caused the problem. While this may not appear to be a serious issue, it could have easily caused an accident given my startled reaction to the very loud sound; and one of my ears still hurts five days later. I have not tried to reproduce the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734637April 29, 2026
ELECTRICAL SYSTEM
My vehicle has experience repeated electrical system failures resulting in no-start condition and a loss of reliability. The first incident was in Nov 2025. The vehicle would not start after being parked at work from 0630-1530. The batteries had been drained due to what the dealer identified as a radio frequency module issue. The technician explained it to having gotten "stuck" in update mode. The vehicle was under warranty at the time and required a replacement of the module and two new batteries. I asked what I should look for in case this happens again in hopes of getting it to the dealer before it drains the batteries and I was told there are no real indicators. Early in April, the auto started not working consistently and the FOB would not open the doors. I replaced the battery in the FOB but the issue continued. Since that time I have monitored the voltage gauge. The vehicle was taken to the dealer again mid-April. The tech said he could not get the auto start issue to duplicate, stated there were two software updates that they updated and that it should be good to go. Monday, April 27, 2026 I parked the truck after work with the voltage reading 14.3. Tuesday, April 28, when I attempted to get in the truck to go to work at 0615, the failed to start or respond to the key FOB in any way. Once again, the truck was towed to the dealer where it is currently. The tech has stated they are having to replace the batteries again. This pattern indicates an electrical system failure due to battery drain and repeated no-start conditions. The failures occur without warning and have resulted in the vehicle being inoperable on more than one occasion. This repeated issue presents a safety concern if the vehicle can become stranded unexpectedly due to this failure. The issue does not appear to be resolved. The tech informed me that the company is still trying to figure it out.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734558April 29, 2026
SUSPENSION, ELECTRICAL SYSTEM, POWER TRAIN
My 2023 Ram 1500 TRX has recurring safety-related failures of the infotainment system affecting both Uconnect 5 (12” screen) and earlier Uconnect 4 units. These issues are widespread in 2021–2024 Ram TRX and Ram 1500 models and began or worsened after forced over-the-air updates. The primary defect is black-screen failures while driving. When the screen goes black or freezes, the truck loses all functions controlled through the display, including HVAC/defrost, backup camera, vehicle settings, seat controls, and performance gauges. This creates an immediate safety hazard: I cannot adjust climate/defrost, cannot see the required rear-view camera when shifting to reverse, and cannot access key vehicle information. Owners across multiple years consistently report: • Black screens, freezes, and reboots • Loss of HVAC control and dual-zone functions • Backup camera not displaying • Vehicle/Apps tabs failing to open • Uconnect error messages • Smaller, harder-to-read gauges after updates • Wireless CarPlay/Android Auto failures • No option to decline or roll back OTA updates These failures distract the driver, remove access to federally required equipment (rear camera), and eliminate visibility and climate controls that directly affect safe operation. The system becomes unpredictable and unstable despite the vehicle being in motion. My vehicle experiences the same issues, including the inability to properly use the various vehicle drive-modes as driving conditions dictate. Because this affects essential safety-related controls and visibility, I believe this is a safety defect in Ram/Stellantis Uconnect 4 and Uconnect 5 systems. I request NHTSA open a defect investigation and require Ram to correct these failures.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734548April 29, 2026
FUEL SYSTEM, DIESEL
The contact owns a 2021 Ram 1500. The contact stated that the vehicle failed to start and was unable to be jump-started. The vehicle was towed to an independent mechanic to be diagnosed, and it was determined that fuel was not reaching the fuel housing. The contact was informed that the CP4 high-pressure fuel pump was previously replaced under an undisclosed recall in 2024. The vehicle was then towed to the dealer, who had previously completed the recall repair. The contact was informed that the secondary fuel pump located in the engine compartment needed to be replaced; however, the repair would be an out-of-pocket expense. The vehicle was not repaired due to the cost. The manufacturer was not contacted. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734539April 29, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The vehicle, while being in ACC, does not recognize a vehicle in front of you. The car will accelerate/drive into the vehicle in front and not brake. The display in the instrument shows driver overwrite, which is incorrect since my foot is resting on the floor mat. Dealer is trying to fix is but so far was unsucessful. Car is dangerous to drive with that behavior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734526April 29, 2026
ELECTRICAL SYSTEM, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My car just stopped and turned off. On the screen it says service electronic stability control. And power steering unavailable and service immediately. I serviced the car on April 24th. I received the car April 29th and they said they had to flash the computers and it would take 1.5 hours. I paid 330 dollars. I drove the car off and 15-20 min later the car cut off. I called the dealership and told them and they said they have to get the car back in the shop. I have additional documents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734499April 29, 2026
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
The contact owns a 2026 Ram 1500. The contact stated that while driving from a stop, the front driver's and passenger's side exterior side view mirrors created a blind spot. The contact stated that the mirrors failed to show oncoming traffic on the driver’s or passenger’s sides. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 25.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11734331April 28, 2026
LANE DEPARTURE: BLIND SPOT DETECTION
I purchased a new Ram RHO Dec 31 2025, on Saturday, January 17th 2026 1:03 AM, I received an email, a triggered alert 1) Driver Assistance Blind Spot Monitoring System Triggered Allert, Schedule your Service Appointment. I made an appointment for a shake in wheels and blind spot monitoring I brought it to Joey Accardi Ram Pompano Beach Fl, I picked up the truck with the same issue. I called Rick the service advisor and explained to him, still not right, and expressed a concern that the mechanic must have driven my truck hard, because everything was all over the place in bed of pick up. Rick assured me they don't let those specialty vehicles out for test drive; they don’t go out on the road. I agreed to bring truck back April 23, 2026, around 6:00 Pm I dropped truck off, on April 24th midafternoon, I received a call my truck was involved in an accident with the dealership mechanic, At 4:03 PM 3/24/2026 I received email same issue Blind Spot Monitoring System please advise mor information on request please advise [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11734148April 27, 2026
ELECTRICAL SYSTEM
On April 27, 2026, I attempted to start my 2022 Ram under normal conditions. The vehicle became stuck in an abnormal ignition state between on and off and would not function properly. Shortly after, the vehicle began exhibiting erratic electrical behavior, including the power windows moving up and down on their own without input. At the same time, I lost control of the vehicle. The power steering locked, and I was unable to turn the wheel. The brake pedal also locked and could not be pressed. I attempted multiple times to shut the vehicle off using the push-button ignition, but it would only make a loud clicking sound and would not power down. The electrical system remained active and unresponsive. I also noticed a strong sulfur-like odor coming from the vehicle, consistent with a possible battery or electrical failure. Due to the loss of control, electrical malfunction, and odor, I determined the vehicle was unsafe to operate. AAA roadside assistance was called. The driver (Paul “Willie” from the Thunderbird office) also attempted to shut the vehicle off but was unsuccessful. He noted the sulfur smell and stated it appeared to be an electrical issue. Because the vehicle could not be placed in neutral, he used a screwdriver to access the manual panel and pull the neutral release cord to allow towing. The vehicle was towed to the dealership. Upon arrival, the key fob was taken into the office, but the truck remained running in the parking lot without the key fob present. This failure occurred without warning and represents a serious safety concern due to loss of steering, braking, and inability to shut off the vehicle. The vehicle is used by my family, and I do not feel it is safe to operate until the issue is fully diagnosed and repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733968April 27, 2026
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE
The contact owns a 2025 Ram 1500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer was made aware of the recall and informed the contact that parts were limited. The contact was informed that new vehicles were the priority before the vehicles that were already sold. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while idling at an intersection, the vehicle shut off without warning. The vehicle was towed to the dealer, and the battery was replaced. Soon after the repair, while driving 75 MPH, the Forward Collision Avoidance system activated erroneously, and the transmission unexpectedly downshifted. The contact attempted to take the vehicle for service, but was unable to contact a dealer. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733891April 26, 2026
ELECTRICAL SYSTEM, SERVICE BRAKES, POWER TRAIN
I was only allowed 3 components to choose from, but I want to make certain that Im including the these additional components that has been failing:Forward Collision Warning, Engine,Fuel/Propulsion System,Engine,Lane assistance/ Departure, and Lighting. There could be more to include but heres the dangerous issue I encounter everyday I utilize my vehicle,that has yet to be fixed nor addressed appropriately when I articulate EXACTLY what I feel,& see occur.My safety & everyone esle has been put at risk everyday which caused my 1st accident which I predicted was potentially likely since May 1,2025. It occurs exactly the same everytime just like the 1st terrifying experience: Id be stopped at a red light,intersection waiting for green light. With foot on brake between 5 to 10 seconds later I can feel the brake disenaging with my foot fully and physically on the brake simultaneously my vehicle screens will light up indicators erractically,(ghost touch,touch screen digitizer failure), while LUNGING FORWARD 5-7 ft on it OWNS,simultaneously screen blackout,& vehicle screen system reset followed by vehicle putting itself in emergency brake.This puts everyone around at RISKS AS MY VEHICLE OPERATES ON ITS OWN, which caused an accident at a red light where my truck plowed into the vehicle in front of me.Ive waited for an independent service contractor to evalute on 4 different occasions which they failed to appear or make contact on THEIR desired scheduled dates.The dealership has failed to reproduce due to unsatisfactory failed service repair attempts, discrepancies in verbal & documention.Absolute lack of concern for my safety or interest in issue, as at least 2 comeback services were met with breach of contract by dealer.The DEALERSHIP has been the only ones servicing my vehicle & according to their top tier diagnosis components successfully checked out in contrast to my many reoccurring service request for same issue.Prior to failure no warning lamps or messages appeared.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733853April 26, 2026
BACK OVER PREVENTION: WARNINGS, ELECTRICAL SYSTEM, POWER TRAIN
I was pulling out of driveway, it is a steep driveway, I have kept vehicle in 4WD, I then backed up to turn around, the truck “lurched” and “jerked” forward abruptly. I thought I had hit the home in front of me or ran over something. It was not the AEB. The vehicle had changed from 4WD auto to 2WD on its own, creating a large “jump” in the gears. I took the vehicle to service and they could not replicate. This has now happened 3 other times and “jerked” me forward at lower speeds. I have slow had the vehicle “jerk” or roughly change gears while driving from 20mph to 40mpg or when lowering gears and different speeds. I have taken it to the dealership to present and was advised to take it to another dealership and test drive with myself to attempt to replicate. I have had the main center display console turn black, both on CarPlay, and using regularly. The front parking impact sensors not display on camera which could be a safety hazard of you had something or someone that was close to proximity to the vehicle and the camera not display. I have taken the vehicle in for this and was told they could not replicate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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