Ram 1500 Complaints

1,938 consumer complaints on file.

#11738314May 16, 2026
UNKNOWN OR OTHER
Truck started on its own. Engine ran for 34 minutes until I realized that it was running and I shut it off. The truck was in a closed garage at home. In the attached photos/screenshot from my garage camera, the camera came on when motion was detected. The trucks headlight can be seen on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738030May 15, 2026
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY, SEAT BELTS:REAR/OTHER:RETRACTOR
The contact stated while driving at approximately35 mph, minor occupant struggling, back right seatbelt was strangling child, kept tightening up when trying to retract the seatbelt but it would not. The contact had to pull over and received assistance from citizens the seatbelt ultimately had to be cut. This was the second time this incident happened. the seatbelt was previously replaced from a prior incident with a minor occupant. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737994May 15, 2026
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
Part affected Coolant system-heater core and coolant engine components are prone to premature failure exposing driver and passengers to breathing in strong coolant fumes. Also engine temperatures rise to extremely high levels causing engine failure while driving causing potential for serious harm or death.The problem has been reproduced on a regular basis. The vehicle has been inspected. There is no warning signs or lamps unless your dash menu is set specifically to digital temperature settings. Extremely strong breathable coolant is obvious almost immediately when heat is activated. Thousands of online complaints are listed and to the Ram Stellantis Company. Costs are Thousands of dollars to try and repair
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737991May 15, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
While driving on the highway, I first noticed the vehicle becoming difficult to steer. The steering felt unusually heavy and sluggish, as if power steering assistance was reduced or failing. Shortly after this began, multiple warning lights illuminated across the dashboard. At that point, braking performance also became severely compromised. The brake pedal felt soft and traveled nearly to the floor with very limited stopping power. The vehicle required significantly increased distance to slow and stop, creating a serious safety hazard in active highway traffic. The combination of reduced steering assist and severely degraded braking performance made the vehicle difficult to control and presented a significant safety risk. I was able to bring the vehicle to a stop and it was later towed to a dealership. At the time of inspection, the battery was found to be dead. I had recently returned from a 5-day trip and the vehicle required a jump start before this driving event. The dealership replaced the battery and stated the vehicle was operating normally after repair. However, the incident involved progressive loss of steering assist followed by significant loss of braking performance at highway speed. I am reporting this as a serious safety concern because multiple critical vehicle control systems were affected while driving. I am concerned about potential recurrence of this issue and the risk it presents to driver and public safety. The vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737866May 14, 2026
FUEL/PROPULSION SYSTEM
My son was driving down the road and the truck shut off in the middle turn lane. He safety was at risk because he was stranded in the middle of the road and everyone was driving around him. The truck was towed to the dealership and was found to have a faulty fuel pump. There was no warning light the truck just shut down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737844May 14, 2026
POWER TRAIN, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
NHTSA VEHICLE SAFETY COMPLAINT Vehicle Information: - Year/Make/Model: 2024 RAM 1500 (V6 eTorque) - VIN: [XXX] - Current Mileage: ~70,000 miles - Warranty Expired: 60,000 miles - Purchased/Serviced at: Smithhaven Chrysler Jeep Dodge Ram, [XXX] Complaint Summary: I am reporting multiple recurring safety-related electrical, lighting, and drivability issues involving my 2024 RAM 1500. The vehicle has experienced repeated system failures affecting safe operation despite regular dealership maintenance, recall compliance, and scheduled service. Service and Failure History: At approximately 6,017 miles (January 12, 2024), the vehicle experienced a major electrical failure involving the wireless control module and battery system causing a no-start condition until serviced. On October 4, 2024, the vehicle received an ABS recall service and system update. On November 17, 2025, the vehicle received the 60,000-mile service including tire rotation, brake flush, coolant system service, and 27-point inspection. In 2025, a turn signal sticking issue was serviced but continues intermittently, creating a safety concern. At approximately 70,000 miles, the vehicle developed severe drivability issues including bucking, jerking, hesitation, and loss of power. Check engine light and service transmission warnings appear. Vehicle requires pulling over and restarting temporarily restores function. Safety Concerns: - Sudden loss of power - Unsafe low-speed operation - Roadside stops due to drivability failure - Turn signal malfunction risk - Prior electrical failure leaving vehicle inoperable Repair History and Response: Vehicle maintained at dealership. Stellantis case opened and partial (~80%) coverage offered but issue remains unresolved. Request: Investigation into potential safety-related defects involving electrical, drivetrain, and signaling systems. [XXX] DePinto Stellantis Case #: 96506923 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737832May 14, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Braking systems shutoff completely at driving speed. 4WD system, collision avoidance system also were shut off during the incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737597May 13, 2026
UNKNOWN OR OTHER
The vehicle doors will not auto lock when the vehicle exceed 15mph. The function is not available in the menus.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737488May 13, 2026
ENGINE
The exhaust manifold on both sides of the motor have cracked and have broken bolts. The Ram dealer confirmed it and says it is a known issue that the manufacturer will not fix. With the crack and broken bolts, exhaust fumes are leaking out. It gets nauseating in the cab of the truck if the windows are up for too long. My independent mechanic is set to replace the manifolds with aftermarket ones due to literature saying the OEM will end up the same way. No dash lights have illuminated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737426May 12, 2026
ENGINE, UNKNOWN OR OTHER
The check engine light and the battery warning lights came on. Took it to the dealership and they diagnosed the problem to be the MOTOR GENERATING UNIT (MGU). This is a known problem with the ram truck. The parts to fix it are on back order at a minimum of 45 days.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11737054May 11, 2026
STRUCTURE:INTERIOR PANELS:SUN VISOR
The visors on both sides will just detach and unexpectedly fall from the roof of the truck while you are driving. They are fairly big and when they detach and fall it poses a risk of crashing. I have researched this and it seems to be a problem with many Ram trucks. I am very surprised there has not been a recall of this hazard yet. The drivers side visor fell off last June 2025. I was able to get it repaired at a Dodge dealership at no charge as it was under warranty still.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736951May 11, 2026
STEERING, EXTERIOR LIGHTING
The contact owns 2023 Ram 1500. The contact stated that upon purchase of the vehicle, the vehicle was serviced for NHTSA Campaign Number: 23V799000(Steering, Exterior Lighting). Despite the recall repair, the contact stated that the failure continued to occur as the high beams would active when using the turn signals. The contact stated that the failure was most prominent at night as the high beams would become so bright that it would blind other drivers. The dealer was notified of the failure and the contact was given a diagnostic fee to have the vehicle inspected, the contact denied the service. The manufacturer was then notified multiple times about the failure and the contact was given two case numbers regarding the defect. The vehicle was not repaired. The failure mileage was approximately 52,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736815May 9, 2026
SERVICE BRAKES
The trailer brake module causes trailer braking and lights to work inconsistently. There is an existing recall but I am 3 months in with no status of when they can fix my issue. I am on a waiting list with 2 nearby dealers and cannot safely use my truck for towing which is what I bought it for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736760May 9, 2026
UNKNOWN OR OTHER
The entertainment system (and rear camera) freezes up and emits a loud squeal. The system eventually reboots but while backing up the camera screen is frozen and unable to see behind while backing. This creates a definite safety problem (it occurs at various time not only abcking up). The dealer hasn't been able to reproduce the error.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736638May 8, 2026
STEERING, WHEELS
I just bought a new Ram Rebel X 2025 in September. I have 7K miles and the front tires are shot due to factory misalignment! Local dealership South Hills Dodge is ZERO HELP. I opened a case with RAM. They said…“You have to drop off your truck at the dealership before we can escalate your case to a case manager”. My truck has been sitting outside the dealership since I dropped it off on Monday 4-27 and hasn’t moved!! The dealership initially said they would cover an alignment under warranty free of charge but not cover 2 new tires which were caused by the misalignment. They then told me I would have to open a case with RAM in order to get the tires paid for. In the meantime, I asked the service manager if he could get me the current alignment readings. He then lied to me and told me they weren’t able to take the current alignment measurements due to the fact that the front tires were so badly worn. I then took it to my local mechanic to get the current alignment readings without fixing anything so I could have this sheet for my records. It not only shows the toe being out of spec on both front tires but shows the Caster being out of spec. Therefore it was set that way when I purchased the vehicle brand new back in September. I talked to my case manager who was never able to get ahold of the dealership!! I was also never able to get a response to multiple questions through their text service. Finally they reach out after my vehicle sat for 4 days and say I have to pay 19.95 for a tire rotation in order to do the alignment. I then chose to take my vehicle to Jim Shorkey and they fix some recalls and RRTs but “needed to talk w case mgr about tire coverage” So then I have it out with this case manager about the amount of time and money I’ve wasted so far and in a nutshell he tells me that the first dealer said tires were not covered under warranty so they can’t cover them! Basically I was sent in a circle of wasted time by RAM corporation “customer service”!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736627May 8, 2026
UNKNOWN OR OTHER
I have went to the dealership where I bought the car More than a month and a half ago and requested the recall to be addressed. However Since then I been following and dealer is neglecting my request and keeps telling me they dont know if the order is delivered or not and now today he told me its on backorder. Keep in mind he had told me he had ordered it a month and a half ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736338May 7, 2026
VEHICLE SPEED CONTROL, AIR BAGS
air bags, warning lamps on, it could be dangerous. don't know if it's been checked no accidents yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736304May 7, 2026
ENGINE, POWER TRAIN
Driving down the highway in heavy traffic and the truck shutoff unexpectedly, I came to a complete stop and luckily avoided being rear ended and had to go from Drive and Park and recycle the ignition to restart the truck and limp off to a safe place.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736043May 6, 2026
POWER TRAIN, ENGINE
The vehicle has a dangerous hesitation and delayed acceleration when I am coasting and then reapplying the accelerator. This occurs in scenarios such as approaching a yield, slowing for a left turn on a green light, or slowing to merge where I reduce speed but do not come to a complete stop. When I press the accelerator to resume speed, the vehicle does not respond for a significant period. The truck fails to accelerate even with substantial throttle input, including pressing the pedal to the floor. After the delay, power may return suddenly. This delayed response creates a serious safety hazard in traffic. The hesitation occurs at the exact time immediate acceleration is needed to clear an intersection or merge into traffic. This has created near-miss situations due to the vehicle not accelerating when expected. Warning lights and diagnostics: No check engine light is illuminated during the events. The issue occurs without any visible warning indicators on the instrument panel. Conditions: The hesitation is most noticeable during coasting and throttle reapplication at low to moderate speeds, especially when slowing but not stopping. It is not limited to one specific road or location. Service and repair attempts: The vehicle has been presented to a dealer on 06/30/2025, 07/09/2025, 07/17/2025, 08/01/2025, and 02/06/2026. Additionally, I called and confirm there was no software update, recall, or corrective action to be taken on 03/25/2026. The dealer stated they could replicate the issue but could not identify a solution. No permanent fix has been provided.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735987May 6, 2026
ELECTRICAL SYSTEM
The 14.4" Infotainment Screen will freeze randomly during vehicle start-up, make an audible buzzing sound through the speakers, then hard reset. During this time, the camera system is inoperable until the radio finishes resetting, causing reduced visibility around the vehicle when in reverse. No warning lamps or stored codes were present when this issue first occurred. The concern was shared with Friendship CDJR in Johnson City, TN. After inspection of the vehicle, the technician was unable to determine root cause and manually uploaded a software update to the infotainment system to ensure a corrupt file was not uploaded during over-the-air updates. This did not remedy the issue and the infotainment system continues to randomly show this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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