Ram 1500 Service Bulletins

3,710 manufacturer communications on file.

• October 17, 2023•Document ID: 10247479

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; UNKNOWN OR OTHER

  Mfr Comm. #:

  0823023

  Date Added:

  December 18, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.

  Associated Products (30)

  2023 Chrysler 3002023 Dodge Challenger2023 Dodge Charger2023 Jeep Cherokee2023 Jeep Gladiator2023 Jeep Renegade2023 Jeep Wrangler2023 Ram 15002022 Chrysler 3002022 Dodge Challenger2022 Dodge Charger2022 Jeep Cherokee2022 Jeep Gladiator2022 Jeep Renegade2022 Jeep Wrangler2022 Ram 15002021 Chrysler 3002021 Dodge Challenger2021 Dodge Charger2021 Jeep Cherokee+ 10 more
  Associated Documents

  • DownloadMC-10247479-0001.pdf↗
• October 10, 2023•Document ID: 10247405

  Service Bulletin/Repair Instructions
  AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  9100243

  Date Added:

  December 18, 2023

  Manufacturer:

  RAM

  Summary

  MODULE Air Bag Control 22MY and 23MY DT - If ORC module replacement is required, replace 68500728A$ with 68500728A$ and replace 68615034A$ with 68615034A$. Failure to do so will create an active DTC.

  Associated Products (2)

  2023 Ram 15002022 Ram 1500
  Associated Documents

  • DownloadMC-10247405-0001.pdf↗
• October 7, 2023•Document ID: 10247475

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION; EQUIPMENT:ELECTRICAL:INFOTAINMENT

  Mfr Comm. #:

  0821223

  Date Added:

  December 18, 2023

  Manufacturer:

  RAM

  Summary

  Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customers may experience one or more of the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlay® inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin supersedes Technical Service Bulletin (TSB) 08-212-23, date of issue September 01, 2023, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.

  Associated Products (5)

  2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10247475-0001.pdf↗
• October 7, 2023•Document ID: 10247473

  Service Bulletin/Repair Instructions
  STEERING; WHEELS

  Mfr Comm. #:

  0805223

  Date Added:

  December 18, 2023

  Manufacturer:

  RAM

  Summary

  Radio T25.48 or T25.47 USB Software Update The customer may describe one or more of the following: ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM® 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues. This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.

  Associated Products (1)

  2023 Ram 1500
  Associated Documents

  • DownloadMC-10247473-0001.pdf↗
• October 7, 2023•Document ID: 10247472

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  0901923

  Date Added:

  December 18, 2023

  Manufacturer:

  JEEP

  Summary

  Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold. This bulletin involves replacing the exhaust manifolds.

  Associated Products (11)

  2022 Dodge Durango2022 Jeep Grand Cherokee2022 Ram 15002021 Dodge Durango2021 Jeep Grand Cherokee2021 Ram 15002020 Dodge Durango2020 Jeep Grand Cherokee2020 Ram 15002019 Jeep Grand Cherokee2019 Ram 1500
  Associated Documents

  • DownloadMC-10247472-0001.pdf↗
• October 7, 2023•Document ID: 10247437

  Service Bulletin/Repair Instructions
  VEHICLE SPEED CONTROL; BACK OVER PREVENTION

  Mfr Comm. #:

  S2309000010

  Date Added:

  December 18, 2023

  Manufacturer:

  JEEP

  Summary

  Customer complaint may include a noise from under the hood described as a ?belt-related? noise.

  Associated Products (6)

  2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002022 Ram 1500
  Associated Documents

  • DownloadMC-10247437-0001.pdf↗
• October 4, 2023•Document ID: 10247466

  Service Bulletin/Repair Instructions
  STRUCTURE

  Mfr Comm. #:

  2309823

  Date Added:

  December 18, 2023

  Manufacturer:

  RAM

  Summary

  Back Glass Water Leak Warranty Extension XL1 The customer may experience one or more of the following: ? A cracked backlite frame Fig. 1 resulting in an interior water leak (crack is visible to the customer). ? Water leak from at top of the backlite. This bulletin involves replacing the backlite.

  Associated Products (3)

  2021 Ram 15002020 Ram 15002019 Ram 1500
  Associated Documents

  • DownloadMC-10247466-0001.pdf↗
• October 2, 2023•Document ID: 10247404

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION; VEHICLE SPEED CONTROL

  Mfr Comm. #:

  9100247

  Date Added:

  December 18, 2023

  Manufacturer:

  JEEP

  Summary

  ERG Hydraulic Tensioner Before replacing any FEAD components, please check FEAD belt layout as per the engine sales code. Customer complaint may include a noise from under the hood described as a squeal, screech, squeak, chirp or belt-related noise and/or noisy tensioner/pulley. Please refer to SOL# S2309000007.

  Associated Products (11)

  2024 Ram 15002023 Jeep Wrangler2023 Ram 15002022 Jeep Wrangler2022 Ram 15002021 Jeep Wrangler2021 Ram 15002020 Jeep Wrangler2020 Ram 15002019 Jeep Wrangler2019 Ram 1500
  Associated Documents

  • DownloadMC-10247404-0001.pdf↗
• September 30, 2023•Document ID: 10248626

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

  Mfr Comm. #:

  0805223

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearview camera functions normally). ? Radio locks up (Rearview camera functions normally). ? Navigation location is inaccurate. ? Radio resets and/or reboots (Rearview camera functions normally). ? Carplay® drops out.** ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM® 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.

  Associated Products (6)

  2023 Ram 15002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10248626-0001.pdf↗
• September 30, 2023•Document ID: 10244465

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  0805223

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearview camera functions normally). ? Radio locks up (Rearview camera functions normally). ? Navigation location is inaccurate. ? Radio resets and/or reboots (Rearview camera functions normally). ? Carplay® drops out.** ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM® 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.

  Associated Products (6)

  2023 Ram 15002022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500
  Associated Documents

  • DownloadMC-10244465-0001.pdf↗
• September 29, 2023•Document ID: 10248585

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

  Mfr Comm. #:

  S2309000007

  Date Added:

  January 8, 2024

  Manufacturer:

  JEEP

  Summary

  Customer complaint may include a noise from under the hood described as a ?belt-related? noise.

  Associated Products (5)

  2024 Jeep Wrangler2023 Jeep Wrangler2023 Ram 15002022 Jeep Wrangler2022 Ram 1500
  Associated Documents

  • DownloadMC-10248585-0001.pdf↗
• September 29, 2023•Document ID: 10248583

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  S2321000009

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  MIL On with TCM P1DB7 Active

  Associated Products (4)

  2023 Jeep Grand Cherokee2023 Ram 15002022 Jeep Grand Cherokee2022 Ram 1500
  Associated Documents

  • DownloadMC-10248583-0001.pdf↗
• September 29, 2023•Document ID: 10244424

  Service Bulletin/Repair Instructions
  ENGINE AND ENGINE COOLING

  Mfr Comm. #:

  S2309000007

  Date Added:

  October 30, 2023

  Manufacturer:

  JEEP

  Summary

  Customer complaint may include a noise from under the hood described as a ?belt-related? noise.

  Associated Products (5)

  2024 Jeep Wrangler2023 Jeep Wrangler2023 Ram 15002022 Jeep Wrangler2022 Ram 1500
  Associated Documents

  • DownloadMC-10244424-0001.pdf↗
• September 29, 2023•Document ID: 10244422

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  S2321000009

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  MIL On with TCM P1DB7 Active

  Associated Products (4)

  2023 Jeep Grand Cherokee2023 Ram 15002022 Jeep Grand Cherokee2022 Ram 1500
  Associated Documents

  • DownloadMC-10244422-0001.pdf↗
• September 28, 2023•Document ID: 10248518

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  9100241

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  FRT RT/LT - LAMP ASSY For moisture / water found in headlamp please review TSB 23-029-23 Headlamp Condensation clearing procedure. If the moisture problem persists: 1. Provide picture of headlamp moisture in headlamp after running the TSB. 2. Check for damage to headlamp lens, housing and flanges. Provide digital pictures of any damage found. Please make sure that pictures show location and severity of the damage is on the part. Please send the pictures along with the VIN, part number and mileage to the following: FCA Redacted Content

  Associated Products (3)

  2024 Ram 15002023 Ram 15002022 Ram 1500
  Associated Documents

  • DownloadMC-10248518-0001.pdf↗
• September 28, 2023•Document ID: 10244357

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HEADLIGHTS

  Mfr Comm. #:

  9100241

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  FRT RT/LT - LAMP ASSY For moisture / water found in headlamp please review TSB 23-029-23 Headlamp Condensation clearing procedure. If the moisture problem persists: 1. Provide picture of headlamp moisture in headlamp after running the TSB. 2. Check for damage to headlamp lens, housing and flanges. Provide digital pictures of any damage found. Please make sure that pictures show location and severity of the damage is on the part. Please send the pictures along with the VIN, part number and mileage to the following: FCA Redacted Content

  Associated Products (3)

  2024 Ram 15002023 Ram 15002022 Ram 1500
  Associated Documents

  • DownloadMC-10244357-0001.pdf↗
• September 26, 2023•Document ID: 10248579

  Service Bulletin/Repair Instructions
  LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE

  Mfr Comm. #:

  S238A000046

  Date Added:

  January 8, 2024

  Manufacturer:

  JEEP

  Summary

  Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

  Associated Products (21)

  2024 Jeep Gladiator2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500+ 1 more
  Associated Documents

  • DownloadMC-10248579-0001.pdf↗
• September 26, 2023•Document ID: 10244418

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  S238A000046

  Date Added:

  October 30, 2023

  Manufacturer:

  JEEP

  Summary

  Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

  Associated Products (21)

  2024 Jeep Gladiator2024 Jeep Grand Wagoneer2024 Jeep Wagoneer2024 Jeep Wrangler2023 Jeep Grand Cherokee2023 Jeep Grand Wagoneer2023 Jeep Wagoneer2023 Ram 15002023 Ram 25002023 Ram 35002023 Ram 45002023 Ram 55002022 Jeep Grand Cherokee2022 Jeep Grand Wagoneer2022 Jeep Wagoneer2022 Ram 15002022 Ram 25002022 Ram 35002022 Ram 45002022 Ram 5500+ 1 more
  Associated Documents

  • DownloadMC-10244418-0001.pdf↗
• September 23, 2023•Document ID: 10248622

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM); ELECTRICAL SYSTEM

  Mfr Comm. #:

  1800123

  Date Added:

  January 8, 2024

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ?**P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. ? P219A - Bank 1 Air-Fuel Ratio Imbalance.** ? U0402-00 Implausible Data Received from the TCM. (When U0402-00 sets in the PCM, the module will start to deny torque requests from the Transmission Control Module (TCM). The transmission will fault and go to a fixed gear limp-inreaction, and send the MIL request to PCM.) The customer may also experence the following: ? A limp mode when the DTC sets in the PCM. This bulletin involves reprogramming the PCM with the latest available software.

  Associated Products (1)

  2022 Ram 1500
  Associated Documents

  • DownloadMC-10248622-0001.pdf↗
• September 23, 2023•Document ID: 10244461

  Service Bulletin/Repair Instructions
  POWER TRAIN; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  1800123

  Date Added:

  October 30, 2023

  Manufacturer:

  RAM

  Summary

  Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ?**P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. ? P219A - Bank 1 Air-Fuel Ratio Imbalance.** ? U0402-00 Implausible Data Received from the TCM. (When U0402-00 sets in the PCM, the module will start to deny torque requests from the Transmission Control Module (TCM). The transmission will fault and go to a fixed gear limp-inreaction, and send the MIL request to PCM.) The customer may also experence the following: ? A limp mode when the DTC sets in the PCM. This bulletin involves reprogramming the PCM with the latest available software.

  Associated Products (1)

  2022 Ram 1500
  Associated Documents

  • DownloadMC-10244461-0001.pdf↗