Nissan Versa Complaints

3,327 consumer complaints on file.

#10627754August 23, 2014
ENGINE
APPROXIMATELY 2 MONTHS AFTER I PURCHASED MY 2011 NISSAN VERSA I NOTICED A KNOCKING SOUND UNDER THE HOOD. IT ALMOST SOUNDED AS THOUGH THE CAR WAS LOW OF OIL BUT THIS WASN'T THE CASE. I TOOK IT TO THE NISSAN DEALERSHIP AND WAS TOLD THAT "THE VALVES OR VALVE SLEEVES WERE CUT TOO LONG DURING THE MACHINING PROCESS OF THE MOTOR AND THEY WERE TAPPING AGAINST THE BOTTOM OF THE MOTOR". HE EXPLAINED TO ME THAT THIS SHOULD NOT CAUSE ANY PROBLEMS, HOWEVER... AFTER READING SEVERAL OTHER STORIES OF WHAT SOUNDS LIKE THE SAME SYMPTOMS AND THEN HAVING TO HAVE THE MOTOR REPLACED I DECIDED TO WRITE THIS IN HOPES OF AN INVESTIGATION OF A POSSIBLE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626979August 21, 2014
ELECTRICAL SYSTEM
I WAS GOING TO PICK UP ONE OF MY KIDS AND ALL THE LIGHTS CAME ON. THE BRAKES, MANUAL TRANSMISSION, AND THE STEERING WHEEL DID NOT WORK. I CALLED THE DEALER AND THE PICK IT UP AND DID A 24 POINT CHECK UP. THE SERVICE AGENT TOLD ME ON THE PHONE THAT THEY CALLED NISSAN AND THEY DID A COMPLETE RESET OF THE SYSTEM. WHEN I PICK IT UP THE SERVICE REPRESENTATIVE WAS NO WHERE TO BE FOUND. I HAD SOME QUESTIONS ABOUT WHAT HE TOLD ME, BUT HE WASN'T AVAILABLE. IN MY PAPER WORK ALL THEY PUT WAS THAT THEY DID A 24 POINT CHECK UP AND NOTHING WAS FOUND. I HOPE THIS DOESN'T HAPPEN WHEN I?M DRIVING ON THE HIGHWAY AT 70 MPH. I WOULD LIKE TO GET MORE INFORMATION ABOUT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627046August 21, 2014
POWER TRAIN
OUT OF A CLEAR BLUE SKY, THE SHIFTER ON MY 2009 VERSA, WOULD NOT GO INTO PARK. IT WOULD ALSO SLIP OUT OF PARK AT THE SLIGHTEST PRESSURE & PROVACTION & INTO REVERSE. LUCKILY THERE WASN'T ANY PERSONS OR VEHICLES BEHIND ME WHEN THAT HAPPENED, BUT SCARY AS ALL GET OUT. IF YOU ASK ME THE RECENT RECALL OF 2011 & 2009 VERSA'S FOR "DEFECTIVE SHIFTER KNOBS OR SHIFTER ASSEMBLIES" SHOULD BE EXPANDED TO INCLUDE 2009 MODEL YEARS BASED ON MY EXPERIENCE. SINCE THIS HAPPENED I WAS TERRIBLY AFRAID TO USE THE VEHICLE (AND HAVE NOT) SINCE BY IT NOT GOING INTO PARK I ALSO COULD NOT LOCK/SECURE THE VEHICLE & FEARED SOMEONE MIGHT TAKE THE VEHICLE & UNKNOWINGLY CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626403August 19, 2014
SUSPENSION, WHEELS, STEERING
DURING THE MONTH OF MAY 2014 THE VERSA STARTED TO MAKE CLICKING NOISES AT THE FRONT OF THE CAR ESPECIALLY WHEN I APPLIED THE BRAKES. THE SOUNDS GOT WORSE AND THE CAR WAS NOT PERFORMING WELL. I TOOK IT TO THE SERVICE STATION IN MY NEIGHBOURHOOD AND THE PERSON WHO REPAIRED MY CAR HAD TO REPLACE THE 2 FRONT STRUT MOUNTS, 2 FRONT COIL SPRINGS AND ALIGN THE 4'WHEELS! THE CAR ONLY HAD 5420 MILES ON IT AT THAT TIME. NOW TODAY, I TOOK THE CAR BACK TO THE SERVICE PERSON AS THE CAR IS MAKING THE SAME CLICKING NOISES AND THE STEERING COLUMN IS MAKING NOISE WHEN I TURN IT TO THE RIGHT! I SENT AN EMAIL TO NISSAN TODAY TO INFORM THEM OF THESE PROBLEMS AND ALSO TO LET THEM KNOW THAT THE CAR WAS TAKEN IN AGAIN TODAY FOR MORE PROBLEMS THAT HAVE ARISEN! THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626402August 19, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2009 NISSAN VERSA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A RATTLING NOISE UNDERNEATH THE VEHICLE. THE DEALER STATED THAT THE MUFFLER WELDING FRACTURED DUE TO ROAD SALT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622057August 13, 2014
AIR BAGS
THE DRIVERS AIRBAG BEGAN TO BLINK CONTINUOUSLY, UP TO THE PRESENT DATE ; AFTER BEING CHECKED BY THE DEALER, I WAS TOLD I WAS RESPONSIBLE FOR THE COST OF REPAIRS, I DON'T FEEL I SHOULD PAY FOR THE MANUFACTURER DEFECT, THIS IS NOT WEAR AND TEAR, THIS IS MY AND MY FAMILY LIFE, I AM CONCERNED ABOUT HERE. CAN YOU HELP ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621777August 12, 2014
SUSPENSION
IN SEPTEMBER 2013, I BEGAN HEARING A RATTLING/SQUEAKY SOUND IN THE VICINITY OF THE FRONT PASSENGER SIDE WHEEL WELL. THE RATTLING SOUND IS SIMILAR TO METAL BOLTS ROLLING AROUND IN A METAL PAN. THE SQUEAKY SOUND IS SIMILAR TO A SPRING MATTRESS. APPROXIMATELY IN DECEMBER 2013, I RECEIVED SCHEDULED MAINTENANCE ON MY VEHICLE AT NICKS HONDA IN BURLINGAME, CA. THE OWNER NICK THEROUX INFORMED ME THAT MY RIGHT SHOCK NEEDED TO BE CHANGED BECAUSE IT "GONE". THE SERVICE INSPECTION ALSO DETERMINED A POSSIBLE COIL PROBLEM. AS I RESEARCHED THE NISSAN SUSPENSION ISSUE ONLINE, I LEARNED THAT SIMILAR VERSA SUSPENSION ISSUES EXIST NATION WIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621803August 12, 2014
POWER TRAIN
THE CAR WILL NOT SHIFT FROM PARK WITHOUT USING THE OVERRIDE. I TOOK INTO THE DEALER AND WAS TOLD THAT THIS PART WAS NOT UNDER WARRANTY. INVESTIGATING THIS, WHICH I SHOULD HAVE DONE BEFORE PURCHASING THE VEHICLE, I SEE NOTHING BUT COMPLAINTS LODGED ABOUT THE CVT AND THAT THE SHIFTER ASSEMBLY HAD BEEN RECALLED FOR THE REVERSE OF MY ISSUE. THE DEALER BASICALLY TOLD ME THAT IT IS A COMMON ISSUE BUT REALLY NOT THEIR PROBLEM BUT FOR A GRAND THEY WOULD BE HAPPY TO REPAIR IT. SEEMS TO ME THAT NISSAN HAS AN ISSUE WITH THE ASSEMBLY AND THE TRANSMISSION THAT THEY NEED TO ADDRESS. ABSOLUTELY RIDICULOUS TO HAVE A CAR THAT IS 2 YEARS OLD AND IS INOPERABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621001August 8, 2014
ENGINE AND ENGINE COOLING
TRYING TO FIND OUT IF RECALL ON 2009 NISSAN VERSA. NOTICED CAR ENGINE SEEMED LOUDER THAN USUAL. MECHANIC FOUND 'MUFFLER NECK' (BRACKET WHERE PIPE FROM ENGINE GOES INTO MUFFLER) WAS RUSTED WITH A HOLE, HAD TO GET NEW MUFFLER AND GASKET ETC., $389.26 FOR PARTS/LABOR/TAX. MECHANIC SHOWED ME THE MUFFLER SYSTEM THAT HE REMOVED. REST OF MUFFLER/PIPE SYSTEM WAS NOT RUSTED, SO I'M SUSPECTING A DESIGN PROBLEM WHERE WATER IS SOMEHOW ACCUMULATING IN THAT ONE AREA TO RUST JUST THAT SPOT, BUT REQUIRING THE WHOLE SYSTEM THEN BE REPLACED. AT ABOUT 81,000 MILES AND CAR IS GARAGED, THIS DOES NOT SEEM LIKE NORMAL WEAR. I'VE READ OTHER COMPLAINTS POSTED ONLINE ALSO ABOUT THE MUFFLER SYSTEM ROTTING OUT TOO SOON, AND MANY SEEM TO BE ABOUT THE SAME MILEAGE AS MINE. EITHER A DESIGN AND/OR PARTS QUALITY ISSUE, IT SEEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619135August 5, 2014
ENGINE, SERVICE BRAKES
CAR IS HAVING TROUBLE BACKING UP. BRAKES ARE SQUEALING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618824August 4, 2014
SERVICE BRAKES, ENGINE
CAR IS HAVING TROUBLE BACKING UP. BRAKES ARE SQUEALING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618059July 31, 2014
SUSPENSION
FRONT RIGHT COIL SPRING SNAPPED. I WAS TRAVELING ON A SMOOTH HIGHWAY WITH NO BUMPS OR TURNS AT THE TIME. ALMOST CAUSED MY FAMILY TO GET INTO AN ACCIDENT AND COULD HAVE RUPTURED THE TIRE CAUSING FURTHER DAMAGE, WHICH WAS THE CASE FOR MANY OTHER PEOPLE. UPON RESEARCHING THE PROBLEM I HAVE DISCOVERED A HIGH VOLUME OF SIMILAR COMPLAINTS WITH THE SAME EXACT VEHICLE IN THE NORTHERN PARTS OF THE UNITED STATES. I ASSUME THIS HAS TO DO WITH THE SALT THEY USE ON THE ROADS IN THE WINTER CAUSING RAPID EROSION. MY MECHANIC SAYS THIS SHOULDN'T HAPPEN THIS EARLY IN A CAR'S LIFE. OTHER CAR COMPANIES, SUCH AS FORD, HAVE HAD SIMILAR ISSUES AND DID ISSUE A RECALL. IT IS CLEARLY A SAFETY ISSUE WHICH COULD CAUSE A FATAL ACCIDENT IF NOT ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617395July 29, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE HATCHBACK LOCK MECHANISM QUIT WORKING ON JULY 2 (106885 MILES). CAN ONLY BE OPENED WITH THE KEY FOB (NO KEY LOCK ON THIS MODEL), OR BY UNLOCKING THE BACK SEATS AND CRAWLING INTO THE TRUNK COMPARTMENT TO PULL THE MANUAL RELEASE. WHILE THIS IS A PAIN IN THE NECK, IT DOESN'T SEEM TO POSE A HAZARD. ON JULY 27 (108291 MILES) THE FRONT PASSENGER DOOR LOCK QUIT WORKING - TOTALLY AND COMPLETELY. THERE ARE FOUR WAYS TO OPEN THIS DOOR, WITH THE KEY FOB, THE ELECTRIC LOCK/UNLOCK MECHANISM ON BOTH THE DRIVER'S SIDE AND THE PASSENGER'S SIDE, AND FINALLY THE MANUAL LOCK/UNLOCK MECHANISM. ALL OF THESE QUIT WORKING AND THERE IS NO EXTERIOR MANUAL KEY LOCK TO ACCESS EITHER. IN THE EVENT OF AN ACCIDENT OR AN EMERGENCY, THE PASSENGER HAS NO QUICK AND EASY WAY TO GET OUT OF THE CAR. THEY MUST EXIT THE SAME WAY THE ENTERED THE VEHICLE, BY CRAWLING OVER THE DRIVER'S SIDE SEAT AND WHEEL, EMERGENCY BRAKE AND TRANSMISSION SHIFT MECHANISM. MY WIFE DRIVES A TOTAL OF 64 MILES A DAY (TO AND FROM WORK) 10 DAYS A MONTH -- BY HERSELF, SO THE PASSENGER SIDE DOOR AND HATCHBACK HAVE NOT BEEN USED AS OFTEN AS ANOTHER CAR WITH OUR MILEAGE MIGHT BE EXPECTED TO HAVE BEEN USED. THE DEALER QUOTED ME $895 PLUS TAX TO FIX THESE TWO ISSUES ($485 FOR THE PASSENGER SIDE DOOR). NOT ONLY DOSE THIS POSE A SERIOUS DANGER TO THE PASSENGER, IT IS A RIP OFF (WHY DIDN'T THEY PROVIDE A "KEYED" ENTRY ON THE PASSENGER SIDE?)! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617124July 29, 2014
FUEL/PROPULSION SYSTEM
WHILE DRIVING, THE CAR CHOCKED AND STOPPED. HAD TO LEAVE VEHICLE IN CURRENT LANE AND TO CALL TOW COMPANY. IT APPEARED THAT THE FUEL PUMP DIED. THE FUEL PUMP WAS CHANGED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616760July 28, 2014
STRUCTURE
A HOLE RUSTED THROUGH MY MUFFLER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10617041July 28, 2014
SERVICE BRAKES, POWER TRAIN, STEERING
I WAS GETTING READY TO BACK MY VERSA INTO A PARKING SPACE. I HAD MY FOOT ON THE BRAKE WHEN I SHIFTED THE CAR INTO REVERSE THE CAR ENGINE REVVED UP, BRAKES FAILED, AND THE CAR FLEW BACKWARDS INTO A WALL CAUSING CONSIDERABLE DAMAGE TO THE BACK END OF THE CAR. THIS COULD HAVE BEEN DEADLY IF I WAS BACKING OUT OF THE PARKING SPACE AND NOT INTO IT. ONCE I HIT THE WALL THE BRAKES CAME BACK ON. SINCE THE DEALER WAS UNABLE TO REPLICATE THE INCIDENT THEY SAID IT NEVER HAPPENED. THEY ALSO TOLD ME THAT IT WAS IMPOSSIBLE FOR THE BRAKES TO FAIL AS THEY ARE A CABLE SYSTEM. I ALSO CONTACTED NISSAN MOTOR CORP DIRECTLY AND WAS TOLD THIS WAS NOT A WARRANTY ISSUE AND I WOULD HAVE TO GO THROUGH MY INSURANCE AND PAY THE DEDUCTIBLE. I HAD MENTIONED TO THE NISSAN DEALER PREVIOUSLY THAT I THOUGHT THE BRAKES WERE FUNNY PRIOR TO THIS INCIDENT AS THEY WOULD ROUTINELY GO TO THE FLOOR IF I WAS TRAVELING AT SLOW SPEEDS. I WAS TOLD THIS WAS NORMAL OPERATION. *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10616614July 27, 2014
POWER TRAIN
DRIVING BACK FROM BROOKLYN TO LONG ISLAND ON PARKWAY, APPROX MPH 50 CAR SLOWS DOWN AND STALLS COMING TO A COMPLETE STOP. SHUT OFF CAR PUT IN PARK, TURN IT BACK ON, CARS MOVES EXTREMELY SLOW THOUGH I AM ACCELERATING ON GAS PEDAL. SEEMS TRANSMISSION IS NOT ENGAGING IN ANY GEARS( AUTOMATIC TRAN). BEING ABOUT 6 MILES FROM HOME, HAVE TO SHUT CAR OFF APPROX. EVERY 5 BLOCKS TO GET CAR MOVING AGAIN. ON PARKWAY ALMOST GET REAR ENDED NUMEROUS TIMES AS CAR CONTINUED TO STALL. SPOUSE IN CAR, THANK GOD CHILDREN NOT. AS PREVIOUS COMPLAINT AIR BAGS DONT DEPLOY ADDING TO A SURE DEATH OR SERIOUS INJURY TO ANYONE IN VEHICLE! I HAVE NO OTHER CAR TO TRANSPORT US TO WORK, DOCTORS OR OUR DAILY RESPONSIBILITIES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616199July 25, 2014
AIR BAGS, SEATS
AFTER ARRIVING HOME WHILE TAKING GROCERIES OUT OF THE CAR MY GRANDSON CLOSED THE DOOR I DON'T BELIEVE IT WAS HARD (HE'S 4YRS OLD) THE AIRBAG DEPLOYED THIS IS A CAUSE FOR CONCERN IF A FOUR YEAR OLD CAN CAUSE AN AIRBAG DEPLOYMENT THERE IS OBVIOUSLY A PROBLEM WITH THE SENSOR WHEN I CALLED TO REPORT IT I FIND OUT THAT IM NOT THE ONLY ONE THAT THIS HAS HAPPENED TO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10615881July 24, 2014
ELECTRICAL SYSTEM, STRUCTURE
ALL OF A SUDDEN THE TRUNK WON'T OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616070July 24, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2011 NISSAN VERSA. THE CONTACT STATED THAT SHE WAS MADE AWARE BY AN INDEPENDENT MECHANIC DURING A ROUTINE MAINTENANCE THAT THE STRUT MOUNTS WERE WORN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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