Nissan Versa Complaints

3,327 consumer complaints on file.

#10639759September 29, 2014
STEERING
THE STEERING WHEEL LOCKS UP WHEN ENGINE IS SHUT OFF. WHEN I PLACE THEY KEY INTO THE IGNITION, THE STEERING WHEEL REMAINS LOCKED, PREVENTING THE SWITCH TO TURN. IT TAKES A GREAT AMOUNT OF EFFORT AND STRAIN TO UNLOCK THE STEERING WHEEL. THIS HAS HAPPENED ON MORE THAN ONE OCCASION. MY CAR HAS 2200 MILES ON IT CURRENTLY (09/29/2014). I TOOK MY CAR TO THE NISSAN DEALERSHIP. THEY ADVISED ME (MY INTERPRETATION OF THEIR ADVICE) TO WRESTLE WITH IT UNTIL IT UNLOCKS. DIDN'T HELP MY SITUATION. I WILL CONTINUE TO RETURN TO NISSAN UNTIL THEY FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639397September 26, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, A DEER RAN INTO THE ROAD AND THE CONTACT ABRUPTLY TURNED THE STEERING WHEEL TO AVOID CRASHING INTO AN ANIMAL. AS A RESULT, THE CONTACT CRASHED INTO A TELEPHONE POLE INSTEAD AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, FLOATERS IN THE LEFT EYE, WHIPLASH, AND MINOR CUTS AND BRUISES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN ID NUMBER: 12V055000 (AIR BAGS) BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10639424September 26, 2014
SEATS, AIR BAGS
TL* THE CONTACT OWNS A 2010 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH OVER A POTHOLE, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE MECHANIC INFORMED THAT THE FRONT PASSENGER'S SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639444September 26, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH AND ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638851September 25, 2014
FUEL/PROPULSION SYSTEM
WHEN THE GAS TANK IS COMPLETELY FULL, THE VEHICLE HAS A BAD SMELL OF GASOLINE. AFTER DRIVING FOR FIFTY MILES, THE SMELL DISSIPATES. I TOOK THE NISSAN VERSA 2007 TO HANOVER NISSAN AND THEY INFORMED ME THAT IT IS THE FUEL PUMP. I HAVE DONE RESEARCH ON THE ISSUE AND HAVE NOTICED THAT IT IS A RELATIVELY COMMON ISSUE ON VARIOUS NISSANS. HOWEVER, NISSAN REFUSES TO ACKNOWLEDGE THE PROBLEM AND DOES NOT ISSUE ANY RECALLS OR SERVICE BULLETINS SINCE IT COSTS $800 - $1,000 AT A NISSAN DEALERSHIP. THEY JUST WANT TO MAKE MONEY SO THEY WILL NOT ISSUE AN SERVICE BULLETINS REGARDING THE FAULTY FUEL PUMPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638454September 23, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 NISSAN VERSA. WHEN THE VEHICLE REACHED A COMPLETE STOP AND THE BRAKE PEDAL WAS APPLIED, THE VEHICLE ROLLED FORWARD. AS A RESULT, THE CONTACT WAS INVOLVED IN A FENDER BENDER. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10636928September 17, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CRANK SHAFT SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 41,457.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637136September 17, 2014
POWER TRAIN
MY TRANSMISSION STARTED TO MAKE CLUNK NOISES AS I WOULD DECELERATE AND THE CAR WOULD JOLT WHILE DOING THAT. I TOOK THE CAR TOO A NISSAN DEALER AND THEY CONFIRMED THERE WAS AN ISSUE WITH MY TRANSMISSION. THEY ALSO SAID MY TRANSMISSION FLUID WAS COMPLETELY BLACK. AFTER A FEW HOURS, NISSAN FINALLY APPROVED A NEW TRANSMISSION AFTER THEY REFUSED TO THE FIRST TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632056September 10, 2014
SERVICE BRAKES
I WAS DRIVING ON INTERSTATE 55 SOUTH. I HEARD A POP ON THE DRIVER'S SIDE AND THE CAR CROSSED OVER INTO THE PASSING LANE AND HIT THE RAIL. I LOST ALL CONTROL OF THE CAR. I HAVE INJURIES SUCH AS BACK STRAIN, WHIPLASH,HAND CONTUSION AND THIGH CONTUSION. THE CAR IS TOTALED AND THE BRAKE IS DEFECTIVE AND THE AXEL ON THE FRONT CAR IS BROKEN. I COULD HAVE BEEN KILLED. IT IS A MIRACLE THAT I AM ALIVE. I WAS SOLD A DEFECTIVE CAR. I ONLY HAD THE CAR ONE MONTH. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10632077September 10, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2012 NISSAN VERSA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE CONTACT SLIGHTLY TOUCHED THE GEAR SHIFTER MECHANISM AND THE LEVER MOVED INTO THE NEUTRAL WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 12V032000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10631814September 9, 2014
POWER TRAIN, VEHICLE SPEED CONTROL
2011 NISSAN VERSA CAR. CONSUMER WRITES IN REGARDS TO VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WOULD NOT ACCELERATE FROM A STOP.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630829September 4, 2014
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
WHEN APPLYING THE BRAKES AT A LOW SPEED THE VEHICLE ACCELERATED TO APPROXIMATELY HALF A THROTTLE FOR ABOUT 10 SECONDS, EVERYTHING WENT BACK TO NORMAL AFTER THIS INCIDENT. THIS HAPPENED 2 OTHER TIMES WITH THE SAME RESULTS. EACH INCIDENT WAS ABOUT A WEEK APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630407September 3, 2014
SUSPENSION, WHEELS:HUB, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
THIS VEHICLES HUB CAPS ALL BROKE AND FELL OFF WITHIN 20K MILES. NOW AT 50K MILES THE MUFFLER IS RUSTED AND NEEDS TO BE REPLACED. REPAIR SHOP SAYS THEY SEE THESE VERSES ALL THE TIME WITH THE SAME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630530September 3, 2014
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2007 NISSAN VERSA EQUIPPED WITH SUMITOMO, TIRE LINE: TOURING LS TIRE SIZE: 185/65/R15 TIRES. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO MAKE AN ABNORMAL THUMPING NOISE. THE CONTACT MERGED TO THE SIDE OF THE ROAD IN ORDER TO INSPECT THE VEHICLE. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGER'S SIDE TIRE TREAD HAD SEPARATED AND THE PIECE THAT HUNG OFF WAS HITTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN CONFIRMED THAT THE TREAD HAD SEPARATED DUE TO LACK OF AIR IN THE TIRE. THE TIRE WAS NOT REPLACED. NEITHER THE VIN NOR THE DOT NUMBERS WERE AVAILABLE. THE VEHICLE FAILURE MILEAGE WAS 71,950. THE TIRE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630542September 3, 2014
ENGINE
TL* THE CONTACT OWNS A 2014 NISSAN VERSA. THE CONTACT STATED WHILE DRIVING UNDER 5 MPH, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE FAILURE BUT THE DIAGNOSIS WAS UNKNOWN. THE MANUFACTURER HAS BEEN NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629956September 2, 2014
POWER TRAIN
WHILE DRIVING AT 65MPH ON HIGHWAY, MY CAR STARTED JERKING AND FELT LIKE IT WAS LOSING POWER. WHILE DRIVING ON THE STREETS IT ALSO FEELS LIKE IT LOSES POWER. WHEN IT JERKS I DO NOTICE THAT THE GAGE OF THE RPM FLUCTUATES. MY CAR CURRENTLY HAS A LITTLE OVER 48000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630257September 2, 2014
AIR BAGS, ELECTRICAL SYSTEM
I WAS MERGING FROM THE LH TO THE RH LANE ON AN INTERSECTION WHEN MY CAR WAS HIT ON THE PASSENGER SIDE BY AN ON-COMING PICK-UP TRUCK. AT THE TIME OF THE COLLISION I WAS STRUCK ON THE RH SIDE OF MY HEAD BY THE CAR'S RADIO WHICH WAS APPARENTLY DIS-ENGAGED FROM THE CAR'S INSTRUMENT PANEL. I WAS THE ONLY PASSENGER IN MY VEHICLE, WAS WEARING MY SEAT BELT. THE PASSENGER SIDE AIR BAGS DEPLOYED. MY HEAD INJURY WAS TREATED ON-SITE BY AN EMS UNIT AND I WAS TRANSFERRED TO A LOCAL HOSPITAL WHERE I WAS DIAGNOSED WITH A CONCUSSION. ON 8/13/2014 MY CAR WAS TRANSFERRED TO MY LOCAL NISSAN DEALER (WHERE I PURCHASED THE VEHICLE) FOR INSPECTION BY MY INSURANCE COMPANY. AT THE DEALERSHIP THE RADIO ISSUE WAS COMMUNICATED BY MY HUSBAND TO TO THE DEALERSHIP COLLISION MANAGER, A DEALERSHIP SALESMAN AND MY INSURANCE COMPANY ADJUSTOR. THE ADJUSTOR AND MY HUSBAND TOOK PHOTOS OF THE EXPELLED RADIO THAT CLEARLY DEMONSTRATED BROKEN PLASTIC ASSEMBLY/LATCH TABS. THE RADIO AND PHOTO WAS SHOWN TO THE NISSAN SALESMAN. THE COMMENT FROM THE DEALERSHIP COLLISION MANAGER TO MY HUSBAND WAS "HE SEES THIS ALL THE TIME WITH NISSANS" AS THE RADIO IS NOT BOLTED AND CAN BECOME DISENGAGED WHEN THE INSTRUMENT PANEL IS COMPRESSED. MY HUSBAND COMMUNICATED THIS INCIDENT TO NISSAN NORTH AMERICA CONSUMER AFFAIRS (FILE NUMBER 15337234). ON AUGUST 19, 2014 THEY RESPONDED "BASED ON THE AVAILABLE INFORMATION AND THE MILEAGE OF THE SUBJECT VEHICLE, NISSAN NORTH AMERICA, INC. FINDS THAT AN INSPECTION OF THE VEHICLE IS NOT NECESSARY." IN MY OPINION THIS RESPONSE IS NOT A SATISFACTORY ANSWER TO A POTENTIAL DESIGN OR MANUFACTURING ISSUE RESULTING IN A SERIOUS SAFETY HAZARD. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10628631August 27, 2014
SUSPENSION
THE CAR HAD BEEN MAKING A NOISE ON THE FRONT DRIVER SIDE, I THOUGHT IT WAS THE BRAKES, WHEN I LEFT FOR WORK THE CAR MADE A LOUD BANG. I GOT IT BACK HOME TO FIND THE FRONT COIL SPRING SNAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628569August 26, 2014
ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
THE TPMS SENSORS WERE ALL CHECKED AT COSTCO AND THE RESET BY THE TECHNICIANS TO RELEARN THE PROGRAM. THEY STATED THAT IF THE TPMS COMES BACK ON THAT I WILL NEED TO TAKE TO A DEALER TO GET IT FIGURED OUT SINCE IT COULD BE THE COMPUTER. CALLED THE DEALER TO FIND OUT COSTS THAT THEY SAID THE DIAGNOSTIC WOULD BE $65 WHICH WOULD BE CREDITED FOR ANY SERVICES THAT NEED TO BE DONE. AS THIS IS A SAFETY ISSUE IT CANNOT BE NOT DONE BUT IF THIS WERE ALSO A FEDERAL SAFETY MANDATED ISSUE SUCH AS AN AIRBAG IT SHOULD NOT "DEPLOY" UNLESS THE TIRE PRESSURE IS LOW. BOTH TIMES AT COSTCO AND AGAIN WHEN THE LIGHT CAME ON AGAIN THE TIRE PRESSURE WAS AT THE SPECIFIED 33 PSI. IF AN AIRBAG WERE TO BE DEFECTIVE THAT WOULD CAUSE A DANGER TO LIFE AND PROPERTY BUT DUE TO THIS SAFETY MEASURE NOT THREATENING LIFE OR LIMB IT DOES NOT NEED TO BE ZERO DEFECTS AND THE USER CAN GET BILLED FOR ANY DEFECTS UNLIKE AN AIRBAG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627749August 23, 2014
FUEL SYSTEM, GASOLINE
THE CAR BEGAN TO RUN VERY LOUDLY, FUEL CONSUMPTION WAS INCREASED, POWER OF VEHICLE DECREASED. THE FIRST MECHANIC STATED IT COULD HAVE BEEN THE CATALYTIC CONVERTER. AFTER RESEARCH I FOUND THAT MANY NISSAN VERSA OWNERS HAVE BEEN COMPLAINING ABOUT THE SAME SYMPTOMS AND THE TAILPIPE COULD HAVE A BREAK IN IT. I TOOK IT TO MIDAS AND IT WAS FOUND THAT THE MUFFLER WAS STAINLESS STEEL BUT THE WELD GOING FROM THE MUFFLER TO THE FLANGE/TAILPIPE WAS REGULAR STEEL WHICH CORRODES VERY EASILY CAUSING BREAKAGE. IF THIS HAD NOT BEEN FIXED IT IS POSSIBLE THAT THE MUFFLER COULD HAVE FALLEN OFF WHILE THE VEHICLE WAS BEING OPERATED, AS WELL AS MANY OTHER POSSIBLE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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